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LARGE FILE SEND AND SECURE MESSAGING SERVICES PRIVACY STATEMENT

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 2. LFS and SM Privacy Statement

LFS & SM Privacy Statement


LARGE FILE SEND AND SECURE MESSAGING SERVICES PRIVACY STATEMENT

Effective 15 April 2022

This Large File Send and Secure Messaging Services Privacy Statement (the
“Statement”) provides you with information about how Mimecast processes and
protects your personal data while delivering email and other content to you on
behalf of our customers who have subscribed to our services (the “Services”). If
you received an email containing login credentials enabling you to access
content within a communication originally sent by one of our customers (the
“Sender”), this Statement describes the categories of your personal data that
Mimecast is processing on behalf of the Sender, as well as the processing
operations, locations of processing and the security measures we have in place
to protect your personal data while it is processed. At the end of this
Statement, we provide you with contact information in the event you have any
questions regarding how we process personal data.

If you have any questions or concerns regarding how to access an email that was
sent to you by one of our customers, please contact the Sender for more
information. Alternatively, you may review the login troubleshooting article
which may provide assistance with routine issues:

https://community.mimecast.com/docs/DOC-1183.



CATEGORIES OF PERSONAL DATA

The following are categories of personal data that have been provided to us by
the Sender in order for us to deliver the Services:

 * First and last name
 * Email address






LOCATIONS OF PROCESSING

Mimecast is a global company with offices throughout the world, including
support locations in Europe, North America, Australia, and South Africa. Our
customers are located in these jurisdictions and across the world. Depending
where the Sender of the email is located, your personal data is processed in one
of the following countries:

 * United Kingdom
 * Germany
 * South Africa
 * United States
 * Canada
 * Australia



SECURITY OF PROCESSING




Mimecast employs the following technical and organizational measures to protect
your personal data while it is processed:

 * Organized Information Security Structure. Our information security structure
   includes full-time dedicated trained/certified security personnel who report
   directly into Mimecast’s leadership team.
 * Information Security Management System. Our ISMS is assessed by external
   auditors and currently receives attestations for ISO 27001, ISO 27018, SOC II
   Type 2.
 * Protection of Physical Access. Mimecast has implemented measures designed to
   protect physical assets processing personal data, including industry
   certified third-party production data centers.
 * Limited System Access. We permit only approved, authenticated users to access
   our systems containing personal data.
 * Limited Data Access. Only designated personnel are permitted to access
   certain personal data under explicit authorization levels.
 * Data Transmission/Storage/Destruction. We use strong encryption during the
   transmission of personal data within our production data centers and personal
   data is encrypted at rest when stored within our service.
 * Confidentiality and Integrity. We ensure that our personnel are trained in
   various application security and secure coding practices and we employ a
   robust Secure Development Lifecycle.      
 * We maintain a robust Business Continuity/Disaster Recovery program.
 * Data Separation. We use logical separation within our multi-tenant
   architecture to enforce data segregation between our customers.
 * Incident Management. We maintain an up-to-date incident response plan that is
   regularly tested which identifies responsibilities, assessments,
   classifications and response plans.
 * We regularly test, assess and evaluate the effectiveness of these technical
   and organizational measures.

For more detailed information about these measures, please click here.






CONTACT US

If you have any questions regarding why your personal data was provided to us
for processing, we encourage you to contact the Sender of the initial email you
received. If you have any other questions about this Statement or any requests
concerning your Personal Data, you can submit them to our Data Protection
Officer by email to privacy@mimecast.com, or otherwise contact us at: 

Mimecast
Attn: Data Protection Officer
191 Spring Street
Lexington, MA 02421 USA
+1 (617) 393-7050

Depending on the nature of your relationship with us, you will be able to
exercise certain privacy rights by submitting a request through our DSAR portal
here.  Please note that if we are not the controller of your personal data, you
are encouraged to contact the Sender in order to more effectively administer
your data privacy request.

About Us

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 * +1 617 393 7000

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 * Responsible Disclosure

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