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Lenovo Privacy Statement





Website Privacy

|

Products Privacy


LENOVO WEBSITE PRIVACY STATEMENT


LENOVO PRODUCTS PRIVACY STATEMENT

Lenovo recognizes that privacy is of great importance to individuals
everywhere—our customers, website visitors, product users… everyone. This is why
the responsible use and protection of personal and other information under our
care is a core Lenovo value. To learn more about our privacy practices, please
click any of the links below. If you have any further questions or concerns,
please feel free to reach us at privacy@lenovo.com.

The privacy statement was last updated on February 16, 2024.

About this statement

This statement was last updated on February 16, 2024.


WHAT THIS STATEMENT APPLIES TO

Your privacy is important to Lenovo. This privacy statement applies to data
collected through websites owned and operated by Lenovo Group Ltd. and its
affiliated group companies (“Lenovo”) and certain offline services maintained by
Lenovo or our service providers and partners. This statement describes the
information practices for Lenovo websites including, but not limited to,
www.lenovo.com, jobs.lenovo.com, blog.lenovo.com, lenovosoftware.com,
support.lenovo.com, techtoday.lenovo.com, lenovopartnerhub.com and Lenovo
community sites such as gaming.lenovo.com, smbcommunity.lenovo.com and
education.lenovo.com. This privacy statement describes the information practices
for Lenovo websites, including what types of information are collected, how
Lenovo uses information and for what purposes; with whom information is shared;
and how Lenovo protects information. It also describes your choices regarding
use, access, correction and deletion of your personal information, among other
topics. In addition, this statement addresses personal information collection
and use by Lenovo in certain other (including offline) contexts, such as
marketing, newsletters, events, and customer service and support.


WHAT THIS STATEMENT DOES NOT APPLY TO

Lenovo websites may contain links to other websites, some of which are not owned
or controlled by Lenovo. Lenovo is not responsible for the privacy practices or
the content of those other websites. Some of our web pages use framing
techniques to serve content from suppliers or partners while preserving the look
and feel of our site. Furthermore, certain Lenovo-branded websites are operated
by suppliers or partners and, when a “powered-by” logo is present, the privacy
statements and terms of use of those suppliers and partners govern such sites or
experiences.

Please also note that this statement does not apply to information collected via
Lenovo products and software or other sources. Learn about our product privacy
practices.

To learn more about Lenovo Product privacy practices, please navigate to the
applicable Lenovo product privacy statement via your local Lenovo website, or
your Lenovo product or service experience.


CHANGES TO THIS STATEMENT

If we make a change to this statement, we will make previous versions available
so that you can see when changes occurred and what they are. If we make any
material changes to this statement, we will notify you by means of a notice on
our website or by an email (sent to the email address specified in your account)
at the time the change becomes effective. Where applicable data protection laws
require us, we will also seek your consent to any material changes that affect
how we use or transfer your personal information. We encourage you to review
this page periodically for the latest information on our privacy practices.

Our website privacy statement below was recently updated. Review previous
version.

What information does Lenovo collect; how is the information used; and is any
personal information shared with third parties?

Lenovo collects information about you when you interact with our websites and
certain offline services maintained by Lenovo or our service providers and
partners. We use this information in order to provide you with a product or a
service that you have requested; to provide you with customer service or
support; to send you news, updates or offers; when you participate in events; to
improve our websites, products and services; and to make sure that they are
performing at their best; among other reasons.

Lenovo does not use or disclose sensitive personal information of consumers. For
consumers residing in California, United States, Lenovo adheres to Section
7027(m) of the California Consumer Privacy Act Regulations. Lenovo does not use
sensitive personal information to infer characteristics about consumers.

Please note that, in certain circumstances, if you do not provide us with
personal information where needed, we may not be able to provide you with the
products, experiences or functionalities that you have requested. The following
describes how we collect, use and share information, including personal
information, in certain online and offline contexts.


BROWSING OUR WEBSITES

Our web server logs collect the domain names and certain related data of
visitors to our websites automatically (such as IP addresses or device
identifiers). This information is used to measure the number of visits, average
time spent on a Lenovo website, pages viewed and website usage information. We
use this information to meet legal or regulatory requirements; to maintain the
security and integrity of our websites; to measure the use of our sites; to
improve the content of our sites; to enable personalized features and content;
to display and inform advertisements and marketing; and to enable third-party
advertising companies to assist us in serving ads specific to your interests
across the Internet. We may collect this information using cookies and other
technologies, as explained below under the section “Does Lenovo use cookies,
tags, pixels, web beacons, analytics and related technologies for online
advertising and other purposes?”. This information may be shared with service
providers of Lenovo, including third party data hosting, data processing and
website services so that they may support the functionality, security, integrity
and improvement of our websites and marketing efforts.

Lenovo also conducts research on our users' demographics (for example, age and
gender), interests, and behavior based on the information you provide to us when
making a purchase, during a promotion, from surveys and from our server log
files. We do this to better understand and serve you. Lenovo sometimes
supplements this information with additional data supplied by third parties.
Lenovo may share this data with our service providers so that they may provide
data hosting, processing, analysis, and related services to Lenovo.


YOUR USER PROFILE

Your user profile may consist of information, including personal information,
you provide while interacting with Lenovo, such as your use of certain areas of
our websites; your Lenovo ID, My Account, Passport account; your contact with
our customer service representatives; Lenovo Product(s) registration
information; and from certain Lenovo Products and services that you use. Your
user profile allows Lenovo to:

 * Give certain Lenovo Products and services the information they need to
   function
 * Troubleshoot problems you may have with a Lenovo Product, service or website;
 * Suggest ways to make your Lenovo Products, services and our websites work
   better;
 * Provide you with news, updates, and information about your Lenovo Products
   and services; and
 * If you choose to receive marketing communications, provide you with
   information about additional Lenovo Products or services that you may be
   interested in.


ARTIFICIAL INTELLIGENCE

Certain Lenovo products, applications, and services may use technologies and
tools that are powered by machine learning and artificial intelligence. The
purpose of these technologies and tools is to deliver and improve our products
and services in an ethical way. If a particular Lenovo product, application, or
service uses artificial intelligence to process personal data of our customers,
consumers or users, we will describe those practices to the extent applicable
and as required by law. Additionally, Lenovo may use data collected from
products, applications, and services to train machine learning and artificial
intelligence models.

The following sections describe in further detail the types of information that
may be contained within a user profile, how Lenovo uses that information,
whether that information is shared with any third parties, and certain choices
you may have regarding the information. For further details on other types of
information that could be included in your user profile, please see the Lenovo
privacy statement for your product.


LENOVO ID AND LENOVO PRODUCT REGISTRATION

When you choose to create a Lenovo ID, register your Lenovo Product, or create
an account through My Account or Passport, we will collect information,
including personal information, about you and your Lenovo Product(s). We use
your Lenovo ID and related registration and account information to identify you
including when you use certain of our software applications (such as Lenovo
Vantage) and our interactive services (like our online stores and customer
support sites).

If you choose to create a Lenovo ID or to register your products, we will need
to collect certain information from you such as your name, address, email
address, language, region/country, product type/model, product serial number,
date of product registration, and activation data about your operating system.
We will use this information in order to administer your account or profile;
provide services that you have requested; and to provide you with
communications, including marketing messages that you choose to receive from
Lenovo. The information collected and retained by Lenovo for these purposes may
be shared with our service providers so that they may provide data hosting,
processing and marketing services to and on behalf of Lenovo.

To change your Lenovo ID password or deactivate your Lenovo ID account visit
account.lenovo.com and navigate to “My Profile” or submit a request.


RETAIL AND E-COMMERCE

We will collect personal information from you when you choose to place an order
with Lenovo. This may include your name, email address, billing and shipping
address, phone number, payment information (such as credit or debit card),
age/date of birth, information to personalize a Lenovo product or service, and
in limited circumstances where such information is strictly required for such
order processing, social security number or other national identification
number. Lenovo uses this information to facilitate the processing of your order
and to enable us to contact you if a problem arises with your order.
Additionally, if you purchase a product requiring service, your personal
information may be used to obtain a credit report, if necessary.

We may share this information with service providers and partners who are
involved in our e-commerce and retail fulfillment activities, such as data
hosting companies; payment processors; financial institutions; shipping
companies; and wireless carriers (if carrier services are ordered or activated
via our site).


CUSTOMER SERVICE, QUALITY MONITORING, AND REPAIR

Certain Lenovo product and service support activities may also involve you
contacting Lenovo or Lenovo contacting you, including by phone, email or chat.
Please note that, in these cases, we may record calls and chat session
transcripts for staff training and quality assurance purposes. To provide you
with the service or support that you have requested, such as requesting
technical support or repair under a warranty for your Lenovo product, Lenovo
customer service personnel may also collect and access personal information
about you, such as your user profile, account information, contact information,
Lenovo product and service identifiers, and information about how you use your
Lenovo product and service.

Some Lenovo customer service personnel work for service providers that supply
such services to Lenovo and its customers and may have access to information
about you in this context. Lenovo uses data hosting, processing and
communications service providers, such as online, automated, and AI-powered chat
tools, to support these activities.

In addition, authorized Lenovo distributors, resellers or repair providers for
Lenovo products may also have access to certain customer service, quality
assurance and product information described herein to support your product or to
provide a service that you have requested, such as repair services under a
warranty for your Lenovo product.


MARKETING, PROMOTIONS, SURVEYS, AND EVENTS

If you receive marketing, advertising or promotional communications from Lenovo
and/or their partners - such as via email or in-product push notifications - or
if you choose to participate in an event, contest or survey, we will collect
personal and non-personal information about you to help us manage these
campaigns and communications, or to facilitate your participation. In
particular, we may collect your name, address, email address, phone number,
age/date of birth, Lenovo product information, your user profile data, and
additional personal information you choose to provide. We may also use this
information to send to you product support notices; announcements; newsletters;
and, when allowed by applicable laws, invitations to complete customer
satisfaction surveys.

Lenovo and selected service providers or partners – including marketing,
advertising, surveys and events companies - may also use the information you
provide to conduct promotional, customer satisfaction or product support
activities on our behalf or as part of a joint event or promotion between Lenovo
and that company. Lenovo may also use data hosting and processing service
providers to support these activities, as well as external tools to help us
learn more about consumer trends, marketing email open/click rates, and so
forth. In addition, we may acquire data from third party sources, such as
consumer research firms, in order to supplement the information that we collect
from you. For further information on how our websites may use third party
cookies and related technologies to support its marketing and advertising
activities online, please see the section below entitled “Does Lenovo use
cookies, tags, pixels, web beacons, analytics and related technologies for
online advertising and other purposes?”.

You may also receive transactional communications from Lenovo such as order
confirmations and service or software updates. You are not required to subscribe
to receive Lenovo marketing communications to purchase a product from Lenovo.
You may choose to unsubscribe by following the instructions included in those
communications; by navigating to the Lenovo unsubscribe or opt-out mechanism; by
changing your preferences in your account settings; or you can submit a request.


LOYALTY PROGRAMS

Lenovo may offer its customers the opportunity to participate in loyalty
programs that offer discounts, coupons, or other incentives. While these
programs are entirely optional and participation is not a requirement for
purchasing from Lenovo, they require the collection of certain personal
information from you if you do choose to participate.

The information collected for purposes of enrolling and participating in a
Lenovo loyalty program may include your name, address, email address, phone
number, age/date of birth, Lenovo product information, your user profile data,
order information, purchase history, and additional personal information you
choose to provide. This information may be shared with service providers or
partners of Lenovo to manage loyalty programs on our behalf. Lenovo may also use
data hosting and processing service providers to support these activities. You
may end your participation in a Lenovo loyalty program by following any steps
set forth by the applicable loyalty program rules.


LENOVO FAMILY HUB

Lenovo Family Hub offers parents a user-friendly interface on Lenovo’s website
to authorize their teenage children to make purchases on lenovo.com. You must
have a Lenovo ID to create a Family Hub account. Each Family Hub must have a
designated Head of Household who serves as the Family Manager. By selecting
'Create Family Hub with Lenovo' within your Lenovo ID account, you will be the
Head of Household for your Family Hub account.

Individuals can only become a member of a Family Hub account through an
invitation. This invitation is generated by Lenovo and sent to the family member
to their email address. The Family Manager must obtain the consent of other
family members before submitting to Lenovo their email addresses; the address
will be used by Lenovo only to send the invitation email. Lenovo will delete the
recipient's email address when the Family Manager deletes the invitation. Lenovo
notifies the Family Manager when an invitation is accepted.

Accounts associated with a Family Hub account are either Adult accounts or Teen
accounts (that is, accounts intended for use by family members aged 13 to 17).
Adult accounts operate as individual Lenovo accounts, will be associated with
the Family Hub account, and will have additional features. Adult profiles
require only name and email address. Each member of the Family Hub account may
select their own photos for use in the Family Hub account and can change or
delete the photo. The Photo will be made part of each member’s Lenovo ID. Photos
will be visible to all members of the Family Hub account.

Teen account holders can make purchases on Lenovo.com subject to the Family
Manager’s oversight and approval. Teen profiles require the individual’s name,
email, and month/year of birth. The Family Manager provides for the Teen account
the default payment method and shipping address. Family Hub will make visible to
the Teen the name on the payment card, the card issuer, and the last four digits
of the card as well as the shipping address for any purchases. Only the Family
Manager can modify payment card details or shipping addresses associated with
Teen accounts. Orders made by Teen account holders will be shipped in the teen’s
name. After a teen reaches the age of 18, (a) the Family Manager can decide
whether to keep or remove the Teen account from the Family Hub, and (b) the teen
can opt-in to changing their teen account into an adult account. Teen account
holders can close their account and leave the Family Hub at any time.

Lenovo notifies the Family Manager via email when a Teen places an order and the
order details are made available to the Family Manger, including the product,
quantity, payment method, and shipping address. After the Family Manager reviews
and responds to the order request, the status will be updated on the Order
Details page and conveyed through an email notification. If the Family Manager
leaves a comment, it will be visible on the order details and included in the
email notification to the owner of the order. Lenovo provides order status
information to the owner of the order and the Family Manager.

The Family Manager can assign the role of Family Manager to other members of the
Family Hub Account. The newly assigned member will be notified via email once
this change is completed. The Family Manager is able to see all orders made in
the Family Hub and their status information. The Family Manager can choose (a)
to either review all orders made by a teen before approving or rejecting the
order, or (b) to allow teens to place orders without the need for review. Lenovo
will send to Family Managers transactional emails about all orders placed by
family members using Family Hub including requests to approve purchases made by
teens and other order notifications. When approving or denying a purchase
request, the Family Manager can leave a comment for the teen explaining the
decision; this comment is retained as part of the order information and is
retained while the Family Hub account is active. Only the Family Manager can
update the payment method and shipping address for a Teen account. The Family
Manager also determines whether to remove Teen accounts from the Family Hub
account; Lenovo will send email confirmation to the Family Member and the teen
being removed.

Family members can add to the Family Hub account information about the Lenovo
and Motorola devices they use. Device management information includes: device
owner’s name, device serial number, date the device was added to the Family Hub
account, the device’s warranty status, and a nickname assigned by the family
member to the device. This information is made available to the Family Manager
for the manger’s own use Lenovo uses the device serial number to look up
warranty status information and display it to members of the Family Hub account
and will register the device with Lenovo’s customer data systems. Lenovo will
send email notification to each family member who is assigned to a device.
Family members can remove from the Family Hub account devices assigned to them.

Wishlist Sharing: Family members can create private wishlists or share them with
others in the Family Hub account. Lenovo may alert wishlist owners about price
drops.

The Family Manager can choose to deactivate the Family Hub account; all members
of the Family Hub account will be notified via email of the deactivation. The
Family Manager can also remove from the Family Hub account any linked account;
when this occurs, the member being removed is informed via email of the change,
but their individual Lenovo account remains active.

Family Hub will maintain a record of all orders placed by members of the
account. This order history includes date the order was placed, the products
purchased, the amounts paid, who placed the order (“order owner”), and store
name. The history of orders placed by members of the Family Hub is visible to
the Family Manager. Any orders made by a member through the Family Hub will
continue to be displayed in the Family Hub Order History, even after their
account has been removed from the Family Hub.


SOCIAL MEDIA

Some of our websites include social media features and links, such as a social
bar with icons that link to the Lenovo presence on particular sites (for
example, the Lenovo page on Facebook, the Lenovo feed on Twitter). These
features may collect your IP address and information on which page you are
visiting on our site, and may set a cookie to enable the feature to function
properly. Social media features and widgets either are hosted by another company
or are hosted directly on our site. Your interactions with these features are
governed by the privacy policy of the company providing it.

You may also be able to access certain Lenovo website experiences and account
information by signing on through various social media sites such as Facebook,
Google, Microsoft, Twitter, etc. If you choose to sign on using these services,
Lenovo may collect certain information from your social media account, including
your public profile, email address, age/date of birth, contact lists, interests,
likes, and current city. Lenovo may link to, or otherwise include this
information in your Lenovo user profile and we may use this information for
marketing-related purposes. The specific types of information provided may
depend on the privacy settings of your social media account. Please see the
privacy statements of your applicable social media services for further details.


COMMUNITY SITES, BLOGS AND DISCUSSION FORUMS

If you choose to participate in a Lenovo blog, chat room, discussion forum, or
community site (each a “Discussion Forum”), the information you provide there
will be made available to others, inside and outside Lenovo, who have access to
that Discussion Forum. By posting information to a Discussion Forum, you
represent that you are authorized to post such information and acknowledge that
Lenovo (a) is not obligated to handle the information as confidential and (b) is
free to use such information for any purpose.

Discussion forums may be hosted by non-Lenovo organizations and may have
additional rules. Each participant's opinion is their own and does not reflect
the opinion of Lenovo.


TESTIMONIALS

Lenovo sometimes displays product reviews, testimonials and other endorsements
of satisfied customers on our sites. Our service providers often manage these
reviews and related website features. With your consent, we may post your
comments along with your name. If you want to update or delete your comments,
you can submit a request.


EMPLOYMENT APPLICATIONS

You may choose to provide Lenovo with personal information when you express an
interest in employment opportunities at Lenovo, such as by submitting an
application or resume through our websites. The information we collect from you
will be made apparent at the time you are submitting your application and will
include such things as name, contact information, background, education,
employment history and other information normally used to evaluate candidates
for employment opportunities. We will use this information only to evaluate your
employment candidacy, and will share it only with those service providers who
support these activities, such as candidate search firms working on behalf of
Lenovo; and background screening companies to help vet a candidate’s
application. Lenovo may use service providers to help process and manage the
information it collects in this context, including Lenovo business and corporate
services. We may also supplement an employment application received with
additional information found via publicly available resources, such as LinkedIn
profiles.


BUSINESS PARTNER RELATIONSHIPS

If you represent a Lenovo business partner (that is, a distributor or reseller
of Lenovo products), you may visit a Lenovo website intended specifically for
Lenovo business partners, such as the Lenovo Partner Hub. These sites may be
governed by separate privacy statements and terms of use. We may use personal
information you choose to provide via such sites to administer and develop our
business relationship with you, and the company you represent. For instance,
this may involve using your information to send you details of Lenovo business
partner programs. It may also include sharing certain information with other
business partners (subject to any confidentiality obligations that may exist),
or Lenovo customers or prospects. In connection with a particular transaction or
program, we may also contact you as part of customer satisfaction surveys or for
market research purposes. The information used for this purpose may be shared
with service providers who help us administer these sites or relationships, such
as data hosting and processing companies; and advertising, marketing, events and
survey partners so that they may execute sales, promotional campaigns or survey
research on our behalf.


SUPPLIER ADMINISTRATION

If you represent a Lenovo supplier, you may visit a Lenovo website intended
specifically for use by Lenovo suppliers. We may use the information provided on
that site in connection with entering into or performing a transaction with you.
For example, this may include sharing information with other parts of Lenovo,
Lenovo's business partners, customers, shipping companies, financial
institutions, postal or government authorities involved in the fulfillment of a
transaction. It may also be used to administer and develop our relationship with
you, the supplier you represent and/or other Lenovo suppliers generally.


MERGERS AND ACQUISITIONS

Circumstances may arise when Lenovo decides to sell, buy, merge, or otherwise
reorganize businesses in some countries. You will be notified via email and/or a
prominent notice on our website of any change in ownership or uses of your
personal information, as well as any choices you may have regarding your
personal information. Such a transaction may involve the disclosure of personal
information to prospective or actual purchasers, or receiving it from sellers.


LEGAL REQUIREMENTS AND TO ENFORCE OUR RIGHTS

It is possible that personal information will be subject to judicial or other
government subpoenas, warrants, orders, or criminal and anti-fraud
investigations. Therefore, when we believe in good faith that the law requires
it, we may disclose personal or other information to regulatory or government
bodies, courts of law, tribunals, and law enforcement agencies. We may also need
to disclose personal or other information to protect our rights, protect your
safety or the safety of others, or to investigate theft or fraud. In addition to
the above, there may be circumstances that require us to disclose your personal
information to other parties, including, but not limited to, legal advisers or
debt collection agencies.

Does Lenovo use cookies, tags, pixels, web beacons, analytics and related
technologies for online advertising and other purposes?

As is true of most websites, we use and allow specific partners to use cookies,
clickstream capture, pixels, web beacons, web collection forms and other similar
technologies (collectively, “Automated Collection Tools”) on Lenovo website
experiences to collect certain information automatically. We use these tools and
the information they collect to, among other purposes, help us provide better
customer service, improve the quality of our website experiences, and deploy and
understand the effectiveness of our advertising and marketing efforts.

For example, we keep track of the domains from which visitors come to our
website, and we also measure visitor activity on Lenovo websites. Lenovo or
others on our behalf may use this data to analyze trends and statistics, to
improve our websites and to serve advertising.


COOKIES, PIXELS, AND ONLINE ADVERTISING

To offer and provide a customized website experience, Lenovo may use Automated
Collection Tools such as cookies, pixels, tags and scripts to store and help
track information about you. Where required by applicable law, Lenovo will
acquire consent from you prior to using non-essential cookies during your Lenovo
website experience and/or will offer you the opportunity to choose which types
of cookies to enable or disable. Cookies are small pieces of data that are sent
to your browser from a web server and stored on your computer's hard drive.
Lenovo uses cookies to help remind us who you are and to help you navigate our
sites during your visits. Cookies enable us to save preferences and shopping
cart contents for you so you will not have to re-enter them each time you visit.

Lenovo uses these Automated Collection Tools for the following purposes:

 * Essential (that is, strictly necessary) cookies: These are necessary for the
   website to function properly and securely and, therefore, cannot be switched
   off. Without these, the website or service you are requesting would not be
   able to provide essential functionalities (such as secure log-in, completing
   checkout, or allowing you to select cookie preferences) or display
   appropriate content.
 * Analytics (for example, performance) cookies: These collect statistical
   information that helps Lenovo to measure, optimize and improve the content,
   quality and performance of its websites.
 * Social media & advertising cookies: These are set by Lenovo and select
   partners and are used to build a profile to deliver targeted advertising on
   non-Lenovo websites that is more relevant and useful to you. These cookies
   also collect data about your activities on Lenovo websites so that, for
   example, we may retarget to you across partner sites with offers and
   promotions related to pages you visited. Lenovo may link data collected by
   these cookies to other data you have already submitted to us (for example,
   your email address).
 * Session replay tools: These allow website operators to gather user experience
   research to show how sites are being used, and what improvements should be
   made to the sites and users’ experiences on them. They basically record or
   recreate a user’s journey through the website. These tools are designed and
   implemented so that they either do not collect or instead mask personal
   information of users.

We also use Automated Collection Tools to determine relevant interest-based
advertisements to serve the user. For this purpose, Lenovo may use services
hosted by companies such as Google Analytics for Display Advertisers,
Remarketing with Google Analytics, Google Display Network Impression Reporting,
DoubleClick Campaign Manager, Adform, and Google Analytics Demographic and
Interest Reporting, Facebook, Snapchat, LinkedIn, and Tiktok to help us
understand our customers' use of our websites and products; to match certain
data about our customers, uses of our websites, and social media engagement; and
to deliver and manage interest-based advertisements. These services may collect
information, such as an IP address, sent by your browser or via cookies. Lenovo
may also share certain limited (often hashed) information, including email
addresses if you have opted in to receive marketing communications, with our ad
partners so that they may provide these services to Lenovo .

In addition, Automated Collection Tools allow us to measure website trends and
traffic patterns, such as which areas of the Lenovo site you visited and which
site you came from; to reduce customer frustration and simplify site navigation;
to help design our site to make it more efficient and enjoyable; to make product
recommendations; to deliver a Lenovo product advertisement while browsing a
website including on non-Lenovo websites, and to prevent fraud. Lenovo and our
service providers, including Google and DoubleClick, use cookies to report how
your ad impressions, other uses of ad services, and interactions with these ad
impressions and ad services are related to visits to our website. If you do not
want to have this information used for serving you interest-based ads, you may
opt-out by following the steps below.

Automated Collection Tools can be managed in various ways. Opt out of
interest-based ads by following these steps:

 * Disabling cookies via browser controls: Most browsers are initially set up to
   accept cookies by default. However, if you prefer not to store cookies, you
   can choose to do the following, but note that some features of Lenovo and
   Motorola websites may not work if you do not accept cookies:
   
   * Not use our sites
   * Set your browser to notify you when you receive a cookie
   * Set your browser to refuse to accept cookies
   * Utilize the cookie consent and control options offered by a Lenovo website
     (if available and as required by applicable law)
   * Delete our cookies after visiting our site
   * Browse our site using your browser’s anonymous usage setting (called
     “Incognito” in Chrome, “InPrivate” for Edge, “Private Browsing” in Firefox
     and Safari, etc.)
   
   Due to the lack of industry standards for handling Do-Not-Track signals sent
   by browsers, Lenovo websites may not respond to such requests.

 * Opting out using tools provided by Lenovo: To exercise your rights to opt-out
   of Lenovo selling or sharing your personal data for cross-context behavioral
   advertising purposes and/or processing it for targeted or personalized
   advertising purposes, take the following steps: (1) Visit the Cookie Consent
   Tool for the Lenovo website and toggle off the Social Media & Advertising
   cookie categories and (2) complete and submit Lenovo’s Privacy Request form.

 * Opting out using tools provided by third parties: For guidance on how to
   control or delete cookies, or how to opt-out of receiving certain targeted
   ads based on your browsing history, we recommend that you visit the following
   resources:
   
   * Network Advertising Initiative (www.networkadvertising.org/choices/)
   * Your Ad Choices, powered by Digital Advertising Alliance
     (www.aboutads.info)
   * All About Cookies (www.allaboutcookies.org)
   * Your Online Choices (www.youronlinechoices.eu)

If you would like to opt-out of Google Analytics for Display Advertisers and/or
opt out of the customized Google Display Network, you may do so by visiting
Google's Ads Preferences Manager. You may also wish to utilize the Google
Analytics Opt-out Browser Add-on to opt-out of Google Analytics. For information
on how to do this on the browser of your product or mobile device you will need
to refer to your browser's or mobile device's help menu or product manual.

Effect of opting-out. Your cookie selections are specific to the device,
website, and browser you are using, and are deleted whenever you clear your
browser’s cache. If you use another device or browser, you will need to opt out
on each device and browser. Blocking or clearing cookies from your browser may
remove your opt out settings, requiring you to opt-out again. After you have
opted out, you may still see advertisements for Lenovo products because not all
advertisements are placed using cookies or personal information. For example,
you may see contextual ads online such as those based on the topic and content
of a webpage you visit. Other advertisements are published to third party
websites and are visible to all visitors of that website.


LOCAL STORAGE OBJECTS

Additionally, some Lenovo website experiences may use local storage objects
(LSOs) such as HTML5 provided by service providers and partners of Lenovo to
store content information and preferences on your device. Various browsers may
offer their own management tools for removing HTML5 LSOs.


WEB BEACONS AND OTHER TECHNOLOGIES

Some Lenovo websites also use web beacons or other technologies such as
JavaScript to better tailor those sites to provide better customer service.
These technologies may be in use on several pages across Lenovo websites. When a
visitor accesses these pages, a non-identifiable notice of that visit is
generated. This may be processed by us or by our service providers. These web
beacons usually work in conjunction with cookies. If you turn off cookies, web
beacons and other technologies will still detect visits to these pages, but the
notices they generate cannot be associated with other non-identifiable cookie
information and are disregarded.


PERSONALIZED URL LINKS

On occasion, we may personalize and customize websites for certain visitors. If
you visit one of these sites, you may find it customized with references to
products and/or services that we believe may be of interest to you, based on
your previous interactions with Lenovo and information you have provided to us.
While you are visiting these websites, we may collect information about your
visit to better tailor the site to your interests. An invitation to visit one of
these websites can be presented as a personalized URL in an email, a notice on a
website registration page, or as a response to you logging on to a certain
website.

Does Lenovo sell my personal information?

Lenovo does not sell (as “sell” is traditionally defined) personal information
of customers of any age. Some privacy laws, however, classify certain sharing of
personal information for advertising purposes as a “sale” even though recipients
of the data are subject to contract terms with Lenovo that severely limit their
rights to use and retain the information that Lenovo shares with them. In the 12
months prior to the publication of this Statement, Lenovo has shared to
advertisers, ad networks, advertising partners, and advertising measurement
providers, pursuant to written contracts, the following categories of personal
information:

 * Identifiers including, device identifiers, IP addresses, browser cookies, and
   other unique online identifiers;
 * Internet activity information including data about a consumer’s interaction
   with an Internet website, application, service, or advertisement;
 * User Profile information including email address and location information;
 * Inferences drawn from Personal Information, including preferences, interests,
   and other data used to personalize a consumer’s experience.

Lenovo shares these categories of personal information with Lenovo's third-party
service providers and partners for cross contextual behavioral advertising
purposes, to target ads, to provide analytics and reporting related to the
effectiveness of advertising, to support our products and websites, and/or to
provide additional services to Lenovo and its customers and product users. In
doing so, Lenovo takes appropriate steps to ensure that these service providers
and partners are meeting our standards of robust privacy and strong security.

Does Lenovo transfer my personal information internationally?

Lenovo is a global organization with legal entities, business processes,
management structures, and technical systems that cross borders. Therefore,
where permitted by law, we may share your personal information within Lenovo
(including to subsidiaries, affiliates and parent companies) or our service
providers and business partners and may transfer it to countries in the world
where we do business (including, but not limited to, the United States of
America and China). Regardless of where your information is transferred to and
resides, our privacy and security practices are designed to provide protection
for your personal information globally.

Some countries have privacy laws that are not equivalent to privacy laws in your
own country and your data could be requested by law enforcement agencies in
those jurisdictions. In such countries, Lenovo will still handle information in
the manner we describe here and will take such measures as are necessary to
comply with applicable data protection laws when transferring and processing
your information. Where required, Lenovo will also maintain agreements between
Lenovo group companies or with Lenovo partners or service providers to govern
the transfer, processing and protection of personal information.

Lenovo uses Standard Contractual Clauses as one means to help effectuate
transfers of personal information including from and within the European Union,
European Economic Area, Switzerland and United Kingdom.

How long will my personal information be retained?

Lenovo intends to retain information, including personal information, only as
long as necessary for business or other compelling purposes; and to securely
delete personal information when those purposes of use have been satisfied. We
will retain your information, including personal information, for as long as any
of the following circumstances apply:

 * Your account or subscription is active
 * To provide you with services or support that you may have requested
 * To ensure required functionality and performance of Lenovo Products and
   websites, including responsibilities under our product warranties
 * To comply with applicable laws, including for tax and audit purposes
 * To enforce our rights, including litigation and debt collection

How is my information protected?

We use standard technical and organizational measures when we transmit
information from our websites to our servers, when we store data, and when we
share it with third parties. For example, we use encryption as necessary while
transmitting sensitive information to keep your information secure. When sharing
your information with third parties, we will take reasonable and appropriate
steps to contractually require that such parties will protect and use your
information responsibly.

However, please remember that no website, service, or data transmission can be
guaranteed to be one-hundred percent secure. As a result, while we have taken
appropriate steps to protect your information, Lenovo cannot ensure or otherwise
warrant the security of our websites or any information you provide to us. By
using our websites, you do so at your own risk.

What about my child’s privacy?

Our websites are intended for adults and children aged 16 and over, or
equivalent minimum age in the relevant jurisdiction, who have permission from
their parents or legal guardians to use them.

Lenovo does not knowingly collect data from children under the age of 16, or
equivalent minimum age in the relevant jurisdiction, as defined by applicable
law without the prior consent of their parents or legal guardians or as
otherwise permitted by law. If Lenovo learns that a child submitted personal
information to Lenovo, we will delete the personal information as soon as
possible and not use it. Lenovo encourages parents to take an active role in
their children’s use of interactive resources and to inform them of the
potential dangers of providing personal information.

What are my data protection rights?

Applicable data protection laws may give you the right to control our use and
processing of your personal information. These may include the right to:

 * Request confirmation, access to and a copy of your personal information
 * Request rectification or erasure of your personal information
 * Object to processing of your personal information
 * Restrict processing or to opt-out of any sale of your personal information
 * Data portability

Where we use your personal information with your consent, you can withdraw your
consent at any time, though this will not affect our use of your personal
information prior to the withdrawal of your consent. You may review, correct or
delete certain personal information via your Lenovo account if you have one.

To exercise your rights as described above, submit a privacy request. We will
review, respond to and act upon any such requests in accordance with applicable
data protection laws.

Please note that we will take steps in accordance with applicable law and our
privacy and security standards to verify your identity before granting you
access to your personal information or otherwise complying with your request. If
you have a Lenovo account, we may verify your identity by requiring you to sign
in to your account. If you do not have a Lenovo account, or an email address on
file with us, then we may request additional limited information from you in
order to verify your identity. Please note that if you do not have an account
with Lenovo, or an email address on file, or if we are unable to verify your
identity in our records, we may deny your request.

You may also use an authorized agent to submit a request under this section on
your behalf. If you choose to have an authorized agent submit such a request on
your behalf, Lenovo will require: (i) You to provide the authorized agent
written permission to do so; and (ii) your agent to verify their identity
directly with Lenovo. Lenovo may deny a request from an agent that does not meet
these requirements.

In addition, you have the right to raise questions or complaints with your
applicable national data protection authority at any time. You also have the
right to not be discriminated against for exercising your privacy rights.

How may I contact the Lenovo Privacy Program?

To exercise your rights as described above submit a privacy request.

If you have additional questions about this privacy statement you can contact
Lenovo at privacy@lenovo.com, or the following addresses:

United States:
Lenovo
Attn: Privacy Program
8001 Development Drive
Morrisville, NC, USA 27560

Brazil:
Lenovo Tecnologia (Brazil) Ltda.
Acc: Brazilian Privacy and Data Protection Team
Rua Werner Von Siemens, 111
Lapa de Baixo, São Paulo/SP
CEP 05069-900
Data Protection Officer: Diogo Manganelli

China:
Legal Department
Lenovo West Zone, No.10, Xibeiwang East Road, Haidian District, Beijing
100094

Additional Lenovo customer service information, including phone and chat
contacts, may be found at www.lenovo.com/contact.

About this statement


WHAT THIS STATEMENT APPLIES TO

Your privacy is important to Lenovo and Motorola.

This privacy statement applies to data collected through software and attached
services provided by Lenovo and its affiliated companies, including Motorola
Mobility LLC (“Motorola”) (collectively “Lenovo”) available for use on Lenovo
Products, including personal computers (PCs), tablets, workstations,
smartphones, smart office devices, virtual or augmented reality headsets, and
Internet of Things (IoT) devices (collectively “Lenovo Products”). This
statement also applies to Lenovo and Motorola software and attached services
that you may use on non-Lenovo Products or devices. This privacy statement
describes the information practices for Lenovo Products, including what types of
information are collected, how Lenovo uses information and for what purposes;
with whom information is shared; and how Lenovo protects information. It also
describes your choices regarding use, access, correction and deletion of your
personal information, among other topics.

Pursuant to regional laws and requirements, we may have separate privacy
statements for certain products. Those privacy statements are supplementary
privacy statements to this statement, and are intended to be consistent with the
Lenovo privacy principles and practices described herein.


WHAT THIS STATEMENT DOES NOT APPLY TO

Lenovo also collects personal information via Lenovo’s websites and other
sources. To learn more about our website privacy practices, please visit our
website privacy statement. In addition, this statement does not apply to certain
enterprise products and services provided by the Infrastructure Solutions Group
(ISG, formerly Lenovo Data Center Group or DCG) and Lenovo's Service & Solutions
Group (SSG), products and services provided by Lenovo Software (also known as
Stoneware, Inc.); or to third party software and other services you install on
or access through your Lenovo Product(s). Furthermore, this statement does not
apply to certain products licensed by Lenovo to other companies including their
affiliates.


CHANGES TO THIS STATEMENT

If we make a change to this statement, we will make the previous version(s)
available so that you can see when changes occurred and what they are. If we
make any material changes to this statement, we will notify you by means of a
notice on Lenovo’s website; in an applicable Lenovo Product or software
experience; or by an email (sent to the email address specified in your account)
at the time the changes become effective. Where applicable data protection laws
require us, we will also seek your consent to any material changes that affect
how we use or transfer your personal information. We encourage you to review
this page periodically for the latest information on our privacy practices.

Review previous version.


MULTI-USER CAPABILITIES

Please note that secondary users and guest users of Lenovo Products that support
such multi-user capabilities may not have the same ability to control settings,
permissions, and choices related to information collection, use and sharing that
the primary user may have.

What information does Lenovo collect; how is the information used; and is any
personal information shared with third parties?

Lenovo collects information about you and your Lenovo Product(s) and uses this
information to keep your Lenovo Product(s) working their best and help you make
the most of them.

Lenovo does not use or disclose sensitive personal information of consumers. For
consumers residing in California, United States, Lenovo adheres to Section
7027(m) of the California Consumer Privacy Act Regulations. Lenovo does not use
sensitive personal information to infer characteristics about consumers.

Please note that, in certain circumstances, if you do not provide us with
personal information where needed, we may not be able to provide you with the
Lenovo Products, attached services, experiences or functionalities that you have
requested. The following describes how we collect, use and share information
about you or your product in certain contexts. To learn more about how specific
applications may collect and use information, please see the sections of this
statement entitled “Lenovo applications” and “Motorola applications”.


YOUR USER PROFILE

Your user profile may consist of information, including personal information, we
may have gathered from you voluntarily while interacting with Lenovo, such as
your use of certain areas of our websites; your Lenovo ID, MyAccount, Passport
or Motorola ID account; your contact with our customer service representatives;
Lenovo Product(s) registration information; and from certain Lenovo Products and
services that you use. Your user profile allows Lenovo to:

 * Give certain Lenovo Products and services the information they need to
   function
 * Troubleshoot problems you may have with a Lenovo Product, service or website;
 * Suggest ways to make your Lenovo Products, services and our websites work
   better;
 * Provide you with news, updates, and information about your Lenovo Products
   and services; and
 * If you choose to receive marketing communications, provide you with
   information about additional Lenovo Products or services that you may be
   interested in.


ARTIFICIAL INTELLIGENCE

Certain Lenovo products, applications, and services may use technologies and
tools that are powered by machine learning and artificial intelligence. The
purpose of these technologies and tools is to deliver and improve our products
and services in an ethical way. If a particular Lenovo product, application, or
service uses artificial intelligence to process personal information of our
customers, consumers or users, we will describe those practices to the extent
applicable and as required by law. Additionally, Lenovo may use data collected
from products, applications, and services to train machine learning and
artificial intelligence models.

The following sections describe in further detail the types of information that
may be contained within a user profile, how Lenovo uses that information,
whether that information is shared with any third parties, and certain choices
you may have regarding the information.


LENOVO ID, MOTOROLA ID AND LENOVO PRODUCT REGISTRATION

When you choose to create a Lenovo ID, a Motorola ID, register your Lenovo
Product, or create an account through My Account or Passport, we will collect
information, including personal information, about you and your Lenovo
Product(s). We use your Lenovo ID or Motorola ID and related registration and
account information to identify you including when you use certain of our
software applications (such as Lenovo Vantage) and our interactive services
(like our online stores and customer support sites).

If you choose to create a Lenovo ID or Motorola ID or to register your products,
we will need to collect certain information from you such as your name, address,
email address, language, region/country, product type/model, product serial
number, date of product registration, and activation data about your operating
system. We will use this information to administer your account or profile;
provide services that you requested; and to provide you with communications,
including marketing messages that you choose to receive from Lenovo. The
information collected and retained by Lenovo for these purposes may be shared
with our service providers so that they may provide data hosting, processing and
marketing services to and on behalf of Lenovo.

You may change your Lenovo ID password or deactivate your Lenovo ID account by
visiting account.lenovo.com and navigating to “My Profile” or submit a privacy
request to Lenovo. You can manage your Motorola ID account by visiting
accounts.motorola.com or submit a privacy request to Motorola.


PRODUCT FUNCTIONALITY AND USAGE

Certain Lenovo Products, software, and services automatically collect and store
necessary performance information in order to operate. This information includes
product and device identifiers, technical data, and other non-personal
information. Some of this information may be transmitted to Lenovo’s servers.
While you use your Lenovo Product(s), basic application installation information
will also be collected automatically. This includes such things as whether an
application is installed or enabled on your Lenovo Product.

The usage information we collect for this purpose does not directly identify you
or your Lenovo Product(s) unless you have chosen to enable certain services such
as “Enhanced Device Support” or “Help Improve” functionality on your Lenovo
Products as described below and/or have opted-in to receive marketing
communications from Lenovo.

We use this software usage information to analyze the performance of Lenovo
applications; to develop enhanced improvements for future versions; and to send
you service and support-related (e.g., non-marketing) communications. This
information may be shared with our service providers, such as data hosting,
processing and software development partners who support Lenovo Products.

If you wish to deactivate this information collection, you may do so in the
privacy settings within the specific product or application. To deactivate the
collection of certain software usage information, you can open the Lenovo
Product’s settings application and turn off usage statistics collection (or a
similarly worded option/toggle); or uninstall a particular application in the
device’s control panel or through the settings menu.


KEEPING YOUR SOFTWARE UP TO DATE

We automatically collect certain limited non-personally identifiable information
about your Lenovo Product(s) to identify whether the software you are using is
the most up to date version, to provide you with software updates (including
security updates), to develop new products and software features, and to fix
bugs so that your Lenovo Product(s) run smoother and more efficiently.


ENHANCED DEVICE SUPPORT AND HELPING TO IMPROVE OUR PRODUCTS AND SERVICES

You may choose to provide us with additional information about your use of
Lenovo Products and software by enabling “Enhanced Device Support”, “Help
Improve”, “User Experience Program”, or similar functionality on your Lenovo
Product.

“Enhanced Device Support” on Motorola devices allows you to provide us with
additional information about how you use your device so that we may provide more
effective or enhanced customer support, including tailored troubleshooting or
similar support services. On Motorola devices, you can select the “Enhanced
Device Support” option at set-up or in Settings. You can later turn off this
setting if you prefer.

You may also choose to provide us with additional information about how you use
your Lenovo Product(s) and software to help improve Lenovo’s Products. This
“Help Improve” option is normally found at set-up or in settings in your Lenovo
Product or application. If you decide that you do not want to allow Lenovo to
collect “Help Improve” information, you may turn off the option for this product
data collection in the settings of your Lenovo Product or in a particular
application (such as Lenovo Vantage), or uninstall the application.

The types of information that we may collect from you or your Lenovo Product in
these contexts can include your Lenovo Product’s serial, device ID or IMEI
number; product type/model; IP address; Lenovo Product usage information; and
the phone number associated with a Lenovo or Motorola smartphone. This usage
information may include information about how you use your Lenovo Product and
its components, such as instrumentation and system functionality.

In the Lenovo PC context, unless you choose to be contacted by Lenovo, this
information is kept in a non-personally identifiable format. In the Lenovo and
Motorola smartphone context, “Enhanced Device Support” and “Help Improve” data
identifies a user or device.

Such information may be used to:

 * Identify performance trends of Lenovo Products and software
 * Troubleshoot problems that you are having with your Lenovo Product or
   software
 * Develop new product features for future models
 * Deliver an overall better user experience
 * Send you non-marketing communications related to service and support for your
   Lenovo Product

Lenovo uses data hosting and processing services providers to support Lenovo in
these “Enhanced Device Support”, “Help Improve”, and related activities.


LENOVO AND MOTOROLA APPLICATIONS – ADDITIONAL DETAILS

The following sections describe how certain Lenovo and Motorola software
applications handle your information. Please note that these descriptions may
not include all Lenovo or Motorola applications available for or on your Lenovo
Product. In addition, not all Lenovo Products support all Lenovo or Motorola
applications, and different Lenovo or Motorola applications may be available to
you and may vary, depending on which Lenovo Product(s) you own and where you are
located. Some of the applications described below may be preloaded onto your
Lenovo Product or made available for download via an online software or app
store.


LENOVO APPLICATIONS


LENOVO WELCOME

Lenovo Welcome is an in-device application that welcomes new users of Lenovo
Products, including PCs. Within approximately 24 hours after setting up certain
Lenovo Products, Lenovo Welcome initiates to help guide you through the Lenovo
experience, including the features of your Lenovo Product; to introduce Lenovo
Vantage (described below); to make special offers from Lenovo and its partners
available to users who choose to receive them; and more. Lenovo collects only
basic (non-personally identifiable) device and application-related information
and metrics via Lenovo Welcome for these purposes.


LENOVO VANTAGE

Lenovo Vantage is an app that keeps your device up and running and helps you to
do more with your PC or tablet. On Lenovo tablets, Lenovo Vantage provides basic
device information, such as remaining storage space. Features and functionality
of Lenovo Vantage on PCs include:

 * Customize your PC and tablet for how you use it with hardware setting
   controls.
 * Access to Lenovo Migration Assistant, an application that transfers files and
   settings from one PC to another one (described below).
 * Protect your PC and update important system software and drivers.
 * Evaluate system health and run diagnostics on your device.
 * Access to Lenovo Smart Performance, a Lenovo-delivered entitlement and
   performance insurance service designed to automatically fix issues that may
   present a risk to PC performance.
 * Access your system’s user guide, and get support.
 * Discover other fun and useful applications.
 * View accessories compatible with your device.
 * Receive offers on Lenovo and other products and services.
 * Check warranty, get updates and request support.
 * Get helpful tips and stay up-to-date on the latest technology news with
   articles from Lenovo.
 * Access online Wi-Fi securely with advanced algorithms and crowd sourced
   security data to preemptively warn you about risky networks, so you can make
   safe connections.
 * Lenovo Smart Lock, powered by Absolute®, is a cloud-based security solution
   that helps locate, lock, secure, and recover your stolen device and gives you
   complete control over your personal information.
 * Security Advisor contains a suite of security tools recommended by Lenovo and
   vetted by security professionals.
 * Customize, optimize, and monitor hardware components on gaming devices.
 * Download and install, redeem or recover software that is entitled to the
   device.
 * Need Help widget provides various customer support services (which are
   leveraged the Lenovo eSupport website: https://support.lenovo.com/us/en/),
   such as submitting repair orders, checking repair progress, purchasing
   replacement parts, booking support sessions with Lenovo service personnel,
   and removing temporary device files based on the user's informed consent.
 * Lena Chatbot enables you interact with a chat bot or live service agent to
   address a user's device issue or open a ticket for further processing by a
   customer service agent.
 * Lenovo Identity Advisor, powered by Norton®, makes it easy to monitor your
   personal information and help protect yourself from identity theft. To
   provide such services, your sensitive personal information, such as social
   security number may be needed, and will be directly transmitted to Norton.
 * Message Center is an in-app center for all missed toast messages and app
   alerts so you can review and take action on those messages later.
 * Modes adopts AI scene detection algorithm to identify the user scenario
   according to the apps the user is using and provide scalable settings to
   better serve the user scenario.

Lenovo Vantage will collect your PC/tablet's device identifiers and event and
usage data, such as system functionality, application use and support
information. In addition, if you set your PC to automatically update according
to location or network accessibility, Lenovo Vantage will collect corresponding
data, such as Wi-Fi and VPN information, to seamlessly update your system. This
information will be stored on your PC, and information about your use of Lenovo
Vantage may be shared with Lenovo only if you opt-in to such data collection.
Lenovo does not share this information externally except for data hosting
services and processors that Lenovo may use from time to time. For tablets,
Lenovo Vantage can access certain device permissions such as reading the user’s
Lenovo ID login status (synchronized with setting status), storage space, app
usage, screen use time, and other information like the device’s serial number,
Lenovo ID, country, and language. Lenovo Vantage also provides the Lenovo Help
Library that can help users to check the status of a warranty or a repair order
based on a specific serial number. Users are able to upgrade their warranty, do
a hardware test, schedule a callback from an agent, or look for a service
provider nearby. Tablet Vantage uses Google Firebase to analyze the usage data.


LENOVO DISPLAY PLUS

Lenovo Display Plus allows users to save and launch commonly used layouts on
their PC. A layout is the organization of windows that a user has open on their
computer. Users can quickly switch between different saved layouts such as
presentation layout, gaming layout, etc. Displays Plus works by recognizing
locally saved apps and files and remembers the orientation and organization of
the windows management. Display Plus can also detect files and apps that are
currently open on the PC. We only collect basic information about the software
such as version number in order to provide you with an updated version.


LENOVO SMART APPEARANCE

Lenovo Smart Appearance is an AI-based application to improve video conferencing
experience. It works as a virtual driver and can be loaded by multiple
conference applications and online teaching or live streaming clients. This app
helps users enhance camera effects, especially for video conferencing. It
provides multiple functions such as smart configuration of facial features,
background blur, eye contact correction, face framing, light correction and
other effects in scenarios that use the camera. We collect metrics about how our
application has been used in order to improve this software, which can be turned
off at Settings. No personal data is collected.


LENOVO AWARE

Lenovo Aware is a locally-operated software on a Lenovo PC that processes video
streams locally in real time by accessing the built-in camera with user
permissions to analyze user status and supplies functions including Break
Reminder, Distance Detection, Sitting Posture Detection, Attention Detection and
Fatigue Detection, etc. Lenovo Aware provides flexible settings to meet
user-defined needs, including youth and general-mode options, reminder
sensitivity, various thresholds and so on. In addition, Lenovo Aware also
provides statistics for the user on PC usage time, sitting posture and other
functions so users can adjust accordingly. Lenovo Aware does not collect any
personal or user data. All images are processed locally. Lenovo only collects
metrics and instrumentation data, such as function switches, general statistics,
software usage time, function strictness settings and so on to improve software
quality.


LENOVO MIGRATION ASSISTANT

Lenovo Migration Assistant (LMA) is a tool that helps move files and eases the
setup of a new PC. LMA is launched via Lenovo Vantage and uses your Wi-Fi
connection to allow you to send your files from one PC to another. You can log
in to the LMA application on both PCs with your Lenovo ID account. To provide
this functionality, LMA will have access to your operating system version, .NET
framework version, brand of PC, brand of network adapter and Wi-Fi frequency.
Lenovo does not collect or retain any personally identifiable information or
your files when they are transferred using LMA. However, Lenovo does collect
certain basic (non-personally identifiable) device and application-related data
and metrics. Lenovo may use data hosting processing services providers to
support these activities.

LMA may also provide you with the opportunity to use Dropbox as a file storage
service if you choose. Please see Dropbox’s privacy statement and terms of use
for more information on its privacy practices.


LENOVO SYSTEM HEALTH MANAGER

Lenovo System Health Manager allows users the ability to monitor the health of
their PCs, optimize performance, and take action to avoid problems. To provide
this functionality, the application will analyze certain basic (non-personally
identifiable) device and application information, such as event, Windows build
number, BIOS, embedded controller and device driver versions. If the user
chooses to allow it, Lenovo will also collect anonymous usage stats, including
information on the system’s power consumption and probable cause of any
power-related issues.


LENOVO DEVICE MANAGER

Lenovo Device Manager (LDM) is a cloud-based device management solution on the
Lenovo UDS Platform. LDM provides a single pane of glass for IT Administrators
to manage their Windows, Android and Linux devices, including PCs, tablets, edge
and ARVR. IT Admins can remotely access device details, uptime, hardware and
software assets. LDM also provides the ability to maintain and configure
corporate policies through remotely accessing Lenovo desktops, managing BIOS
settings, and maintaining security with software, BIOS, drivers and firmware
updates. We use the AI technology powered by Pendo to provide usage analysis to
improve interaction and overall user experiences while using Lenovo solutions.
Data such as emails and roles within Lenovo solutions will be processed by Pendo
for the sole purpose of analyzing the usage, accepting user feedback, and
providing in-app guidance functionalities.


LEGION ARENA

Legion Arena is a game library manager that aggregates a user’s entire game
library into one application. Users can manage games from Steam, Epic Games
Store, Xbox Game Pass, and other popular game platforms through Legion Arena.
Users can view detailed descriptions of every game in their library, see popular
games being played by all users, and get access to exclusive rewards and
giveaways. Lenovo does not collect any personal data, nor does Lenovo share any
data with others. In addition, Lenovo is not partnered or associated with the
aforementioned game platforms.

Legion Arena detects whether there is an update for the installed apps on
certain Lenovo tablet products, and pops up tips for update. To provide this
functionality, Legion Arena needs to detect the apps installed on the device,
and collect the device SN number and software version number.


LEGION SPACE

Legion Space is a gaming platform where users can buy games, manage them across
platforms, and customize controls. Lenovo partners with third parties like Xbox
and Metaboli (also known as Gamesplanet) to provide purchase and download
services, sharing some data to bridge services.


ADVANCED FEATURES (AI EXPERIENCE CENTER/LAB FEATURES)

The Advanced Features (which has replaced AI Experience Center) app for tablets
includes face unlocking, fingerprint unlocking and Wonder Experience Center
(scene smart reminders). Scene smart reminders can extend screen-on time if the
device detects a face in front of the screen and is about to shut off the
screen. Close-to-wake-up wakes up the screen if the device detects a face
approaching a locked screen. Distance reminder can remind a user to keep a
proper viewing distance if the device detects a user’s face is too close to a
screen. Global video beauty can enable filters and bokeh effects in video calls
via third-party apps. To provide this functionality, Advanced features access
the device’s camera. The camera detects only the user's status in front of the
device. All user data is processed locally without leaving the device.


CLOUD FOLDER

Cloud Folder (i.e. “Apps for You”) is a custom-made feature of launcher that
recommends apps. These recommendations display only application icons, which are
not stored or downloaded, and may be updated anytime. Cloud Folder collects
Google Advertising ID (GID), impression and click of icons, and non-personal
data such as the software version. You can turn off recommendations in Settings.


SMART SCANNER

Lenovo Smart Scanner is a locally operated software on a Lenovo PC that
processes photo taking with built-in camera, imported image/document editing
(crop, combine, convert format), text extraction from image (OCR), website
search in app, etc. Lenovo Smart Scanner does not collect any personal data from
users. All documents are processed locally. Lenovo collects device ID, function
usage to understand user needs and optimize feature design.


LENOVO AVATAR MASTER

Lenovo Avatar Master partners with Ready Player Me to help users create their
own avatar and customize the avatar's hairstyle, facial features, clothing, and
accessories to fit the use in various scenarios. With virtual camera technology,
the created avatar and background can be imported into third-party meeting and
streaming platforms. The avatar can be operated by voice or camera, and with the
help of some animations. The app collects Lenovo ID to synchronize data across
the current device and other devices, and some behavioral data to improve user
experiences. Camera and microphone permissions are needed to use this app.


THINKSMART

ThinkSmart is Lenovo's solution that combines hardware (ThinkSmart Devices) and
software to enhance collaboration in meetings and facilitates the management of
those devices from a central place (ThinkSmart Manager). It collects devices
data such as in-meeting status, peripheral disconnection, errors, online/offline
status, for customers to manage their devices from ThinkSmart Manager.
ThinkSmart devices are preloaded with Microsoft Team Room or Zoom. The use of
ThinkSmart Manager is optional. Lenovo does not share any personal data with
Microsoft or Zoom. Lenovo uses Datadog to gather logs and hosts the data on AWS.


UDS

Lenovo Cloud Platform is a multi-tenant SaaS platform for managing users,
devices, and cloud services. It's certified with ISO/IEC 27001 and CSA STAR
Level 2. Account creation might need organization details like name, location
and billing. User access requires contact details like name, email, and phone
number. Enrolled devices may report identifiers, including model, serial, MAC
and IP addresses, and device IDs. Anonymous usage metrics may be collected when
using the platform. The platform runs independently in various regions, with
data primarily stored on Amazon AWS.


MOTOROLA APPLICATIONS


CAMERA

Motorola's Camera application allows you to:

 * Tag your photos and videos with location data. When you share tagged photos
   with others, you will also share the location information. If you choose to
   geo-tag your photos and videos, Google Photos will use the information to
   help organize your views. Lenovo does not otherwise collect, retain or share
   this location information.
 * Launch the application without touching the screen by using contextual data
   derived from sensors to detect a launch gesture.
 * Take better pictures by using face detection and other analytics on what is
   in your viewfinder to deliver the best image, which may occur before or after
   you triggered the shutter. Face detection information stays on your phone and
   is not uploaded to Motorola or shared externally.

To help us troubleshoot performance issues, Camera will store image quality
information in your photos’ metadata.


DEVICE HELP

Device Help (previously known as Moto Help) provides users with the following
features:

 * Learn how to use your Motorola phone and fix issues
 * Moto Care – Check device warranty status, buy extended warranty and accident
   protection (US only)
 * Device diagnosis – Check operation of hardware components, including battery,
   touch screen, speakers, cameras, Wi-Fi, and sensors
 * Contact us – Options for contacting Support, including chat (some models
   only), email (some models only), Twitter, Messenger (India, US only),
   WhatsApp (India only), and to access user forums (English, Spanish, and
   Portuguese)
 * Service center – Search for service centers near you (India only)

If Device Help is used, Motorola may collect product serial number, IMEI or
other device ID; IP address; MAC address; product usage information; application
performance information; and, if Moto Care or Contact Us functionality is used,
user name and contact information. Motorola may use data hosting, processing and
customer service providers to support Motorola’s customer service and Device
Help activities.


DIGITAL TV

Where supported, Motorola Digital TV brings a broadcast TV experience to your
mobile device, with the additional support of the Electronic Program Guide (EPG)
and Ginga for user interactivity. Users may also record the TV programs they
like and choose when to watch their favorite programs. Digital TV collects
certain non-personally identifiable application event-based data, such as which
channels are launched via Digital TV.


MOTO (PERSONALIZE, GESTURES, TIPS, DISPLAY, PLAY)

Moto makes your device more responsive by giving you more ways to control and
interact with it. Moto makes it easier for you to get important notifications,
control your device with your voice and gestures, and automate useful settings
changes depending on where you are or what you may be doing at the time.

Gestures (formerly Moto Actions) makes it easier to interact with your Motorola
products by letting you use simple gestures to perform tasks quickly. For
example, through Gestures (Moto Actions) you can:

 * Twist your wrist quickly to open the camera anytime.
 * Swipe down to the left or right to make the screen smaller for one-handed
   use.
 * Turn your flashlight on or off by making two “chopping” motions; among other
   actions.

Moto Display will show important notifications on the screen of supported
products so you can get quick access to them without having to power on the
screen or unlock your home screen. Moto Display accesses certain content like
your contacts, calendar entries, along with other apps and the notifications
they send you.

To complete these tasks, Moto:

 * Collects information about your Motorola device’s current location and
   uploads it to Motorola to help identify places of interest and to determine
   when you may be in a vehicle.
 * Uses contextual data obtained from your Motorola device’s microphone and
   sensors like the accelerometer and gyroscope to determine when to activate
   certain modes, but does not upload it to Motorola.
 * Accesses user-generated content like your calendar entries, contacts, and
   call history, but does not upload it to Motorola.

Motorola uses data hosting and processing service providers to support these
activities. In addition, Moto utilizes Google Activity Recognition to help
understand contextual data and determine which modes to activate. Once
transferred to Google, the contextual data is handled in accordance with
Google’s Terms of Service and Google’s privacy policy. Google’s privacy policy
also provides further information on Google’s data collection and protection
practices related to other Google analytics and product development tools that
Motorola may use from time to time.


MOTO FACE UNLOCK

If enabled on certain Motorola devices, Moto Face Unlock lets you unlock your
device by looking at the display. To function, the device will need to “enroll”
your face detection information (using the Camera permission) in the data/cache
area of the device. This face enrollment information will not be uploaded to
Motorola and will not be shared with third parties. You may later delete your
face enrollment information via device Settings.


MOTO FINGERPRINT UNLOCK

If enabled on certain Motorola devices, Moto Fingerprint Unlock lets you unlock
your device with your fingerprint. To function, the device will need to “enroll”
your fingerprint detection information in the data/cache area of the device.
This fingerprint enrollment information will not be uploaded to Motorola and
will not be shared with third parties. You may later delete your fingerprint
enrollment information via device Settings.


MOTOROLA FAMILY SPACE (WHEN USED ON A SINGLE DEVICE)

Family Space limits your device to a single “Space” and lets you control which
applications are available. You can turn on a Space when you let a child use
your device, or to protect against accidental gestures. You can create multiple
Spaces and choose which applications are available for use within each Space. If
you have enabled Enhanced Device Support or Help Improve functionality on your
Motorola Products, usage information we collect from Family Space includes
metrics like (a) how many Spaces are used, (b) number of apps used inside each
Space, (c) which grid layout is used, and (d) how long the Space is in use;
usage data does not include what occurs inside any Space.


MOTOROLA FAMILY SPACE (WHEN USED TO CONNECT MULTIPLE DEVICES)

Family Space can also let you stay connected with family members and remotely
manage their devices. You can add grandparents, kids, and other relatives to
your Family Space account and determine, together, whether a family member’s
device will be “managed” or “non-managed”. To use Family Space device management
features, you must have a Motorola ID and the user who creates a family on the
application is the Account Owner. The Account Owner and other family members who
are entitled to use remote device management features are Family Space
Administrators (“Admins”) and can monitor and set rules for managed devices;
rules include what applications can be used and limits on screen time. All the
individuals connected to the Account Owner’s Family Space account (“Family
Members”) can see a simplified view of other Family Members’ profiles and their
locations on a map.

The Account Owner can invite other individuals to use Family Space and connect
to the Account Owner’s Family Space account by entering into the application the
individual’s email address. Before submitting an individual’s email address, the
Account Owner must obtain the individual’s consent to sharing their email
address for the purpose of using Family Space. Motorola will use the email
address to transmit the invitation and connect the individual’s device to the
Account Owner’s Family Space account. Once connected, the individual is
considered a “Family Member” for purposes of this statement.

Admins are responsible for setting up devices intended for use by minors under
the age of 16. This includes installing the Family Space application on the
managed device, pairing the device to the Admin’s Family Space account, and
granting device permissions necessary for Family Space to function as intended
(in particular, setting rules about which applications will be available and the
amount of permitted screentime). Parents are encouraged to use the pairing
process as an opportunity to discuss with their children how Family Space will
make information about them available to parents and other Family Members.

Admins select and control the profile pictures for each Family Member. Profile
pictures are displayed to all Family Members. If you wish to change the picture
associated with your Family Space profile, contact an Admin.

Family Space will make available to Admins the list of installed applications on
managed devices so they can set rules about which applications can be used on
those devices. Family Space does not process the list of installed applications
on non-managed devices.

Family Space will collect and maintain the last-known location of Family
Members’ devices when those devices have the sharing of location data turned on.
For managed devices, Admins determine whether the sharing of location data is
enabled. Users of non-managed devices can choose whether to enable the sharing
of their location data with Family Members and can change their preferences at
any time through the Family Space settings menu.

To enable Family Space remote management features, certain data is transmitted
to Motorola and stored for your use, including profile pictures and last-known
device locations. Lists of applications installed on managed devices are also
transmitted and stored for use by Admins. These types of information are stored
so Family Space users have ready access to this information when they need to
use it.

Family Space will automatically send to Motorola and share with Family Members
your device model and manufacturer. This data is shown in your user profile.

Family Space can collect and report usage information to Motorola to improve its
products and services. When Family Space is used to connect with Family Members
and remotely manage devices, each device user decides, for their device, whether
to share usage data with Motorola. The types of usage data collected by Motorola
include your role in Family Space, as well as metrics like the number of Family
Members and how often certain features are used or updated.

Certain Family Space application data is transferred to Motorola, including
last-known device location data, profile pictures, lists of applications
installed on managed devices, and usage data. This information is securely
stored and processed on servers located in the United States with access
restricted to approved members of Motorola’s production and support teams to
provide you with technical and customer support. Motorola does not record or
store any history of locations visited by any device and any list of
applications installed on a managed device is deleted at the time the device is
removed from the Account Owner’s family. Other application data is stored for
three years after last interaction.


MOTO FEEDBACK

Moto Feedback lets you rate your device and share feedback with Motorola and
Lenovo to help Motorola and Lenovo make improvements that enhance the hardware
and software experience. To provide functionality, Moto Feedback will collect
Motorola device ID, your contact information and certain non-personally
identifiable device and application event and analytics information; you have
the option to add a screenshot. Motorola and Lenovo may use third party data
hosting and processing service providers to support these activities. External
software development partners may also have access to certain non-personally
identifiable feedback information in order to troubleshoot problems or to
improve the Motorola device experience.


MOTOROLA MARKETPLACE

Motorola conducts business brokerage activities via a platform (Motorola
Marketplace) through which business partners sell their own products and
services. If you use Motorola Marketplace, we may share with these partners your
personal information, such as name, Social Security number, email address,
billing and shipping address, telephone number and payment information as
necessary to conduct business and/or complete their respective transactions.
Motorola Marketplace may contain links to web sites or applications of these
partners or other third parties, and the personal data you provide on such web
sites or applications is not subject to this Privacy Statement, and we are not
responsible for the processing of your personal data by such websites or
applications. To learn how our partners handle your personal data, please review
their privacy statements.


HELLO YOU AND MOTOROLA NOTIFICATIONS

Where available, Hello You and Motorola Notifications provide tips for using
your Motorola device, information and diagnostics for the device; allow you to
receive technical assistance and customer service via chat or phone; and provide
customized content and communications based on your interests, such as
entertainment, news, sports and more.

If you choose to use Hello You, you must log in to the app with your Google
account information. To function, Hello You collects your Motorola device
identifiers, Google account information, IP address, user interactions with app
content, list of applications installed on your device, and certain related
device and app usage data while using Hello You. We use the information
described to measure the use of our app; to improve the content of our app; and
to provide tailored recommendations and content for each user, which may include
targeted advertisements. We may also use your device IP address to collect
information about your general location through your device IP address. For
Hello You to provide tailored content, you must provide your interests in areas
such as entertainment, sports, politics, business and technology. To deliver
this experience, Motorola may share this information with its content and
marketing partners, such as news services, marketing agencies and advertising
partners; and with data hosting and processing service partners. You may choose
to disable the Hello You app at any time and you may also modify your selected
areas of interest by accessing the preferences in your account settings page.

Motorola Notifications allows you to receive product related information and
offers from Motorola and select partners that are relevant to you, including
notifications on software updates, tips & tricks, information about new products
and services, and invitations to participate in studies or surveys to help
improve Motorola’s products and services. If you opt-in to receive marketing
communications via Motorola Notifications, Motorola will send these
communications as “push” notifications on your device and Motorola will collect
your name, contact information, Motorola device identifiers, and non-personally
identifiable device and application metrics and instrumentation data. The
information collected may be shared with data hosting and processing service
providers, marketing agencies and advertising partners, and survey research
partners of Motorola so that they can support activities for Motorola
Notifications. You may opt out of receiving push notifications at any time by
clicking on the unsubscribe button in the app or by using the unsubscribe option
that is presented when you click on the notifications you receive.


MOTO BODY

The Moto Body application, which is no longer supported by Motorola but which
may still be used on certain smart watches, uses sensors built into the wearable
device to collect wellness-related data like your heart rate, step count, and
calories so you can track your progress towards daily and weekly activity goals.
You can also create a wellness profile by providing demographic information like
your height, weight, gender, and age. This will help your Moto Body provide more
accurate wellness information. If you use the Moto Body Running feature, Moto
Body will also track and display your location on your device.

Moto Body can upload your wellness profile, data, and location to our cloud and
add it to your user profile. We use this information to provide you with access
to more accurate wellness information like activity statistics over time.

To delete a run, touch > Running. Touch the run you want to delete, then touch >
Delete run. To remove all your Moto Body activity data, contact
privacy@motorola.com.

Except for data hosting and processing services that may be used by Motorola,
none of the information described above is shared externally.


READY FOR

Ready For allows you to connect your Motorola smartphone with your PC, control
your phone from your PC, transfer files between your phone and PC, share your
phone’s 5G connection with your PC, use your phone’s camera with PC
applications, and more. Ready For application features, functions, and designs
vary by device or region. Motorola collects non-personally identifiable device
and application-related information and metrics.


MOTOTALK

Mototalk is an application and web-based platform that provides customers with
instant communication (via push-to-talk calls and messages) and location
tracking. For more information on Mototalk’s privacy practices, see the Mototalk
and EquipApp Privacy Statement and Terms of Use.

The following sections describe additional situations in which Lenovo may
collect, use and/or share personal or non-personal information about you. Some
of this information may also be retained as part of your Lenovo user profile,
described above.


MARKETING, PROMOTIONS, SURVEYS, AND EVENTS

If you receive marketing, advertising or promotional communications from Lenovo
and/or its partners - such as via e-mail or in-product push notifications - or
if you choose to participate in an event, contest or survey, we will collect
personal and non-personal information about you to help us manage these
campaigns and communications, or to facilitate your participation. We may
collect your name, address, email address, phone number, age or date of birth,
Lenovo Product information, your user profile data and additional personal
information you choose to provide. We may use this information to send you
product support notices; announcements; newsletters; and, when allowed by
applicable laws, invitations to complete customer satisfaction surveys.

Lenovo and selected service providers or partners – including marketing,
advertising, surveys and events companies - may also use the information you
provide to conduct promotional, customer satisfaction or product support
activities on Lenovo’s behalf or as part of a joint event or promotion between
Lenovo and that company. Lenovo may also use data hosting and processing service
providers to support these activities, as well as external tools to help us
learn more about consumer trends, marketing email open/click rates, and so
forth. In addition, we may acquire data from third party sources, such as
consumer research firms, to supplement the information that we collect from you.

You will receive transactional communications from Lenovo such as order
confirmations. You are not required to subscribe to receive Lenovo marketing
communications to purchase a product from Lenovo. You may choose to unsubscribe
by following the instructions included in those communications; by changing your
preferences in your account settings; or you can submit a request to Lenovo or
submit a request to Motorola.


LOYALTY PROGRAMS

Lenovo may offer its customers the opportunity to participate in loyalty
programs that offer discounts, coupons or other incentives. While these programs
are entirely optional and participation is not a requirement for purchasing from
Lenovo, they require the collection of certain personal information from you if
you do choose to participate.

The information collected for purposes of enrolling and participating in a
Lenovo loyalty program may include your name, address, email address, phone
number, age or date of birth, Lenovo Product information, your user profile
data, and possibly additional personal information you choose to provide. This
information may be shared with service providers or partners of Lenovo to manage
loyalty programs on Lenovo’s behalf. Lenovo may also use third party data
hosting and processing companies to support these activities. You may end your
participation in a Lenovo loyalty program by following any steps set forth by
the applicable loyalty program rules.


SINGLE SIGN-ON FROM YOUR SOCIAL MEDIA ACCOUNTS

You may be able to access Lenovo Product experiences, such as Lenovo Vantage,
and Lenovo account information by signing on through various social media sites
such as Facebook, Google, Microsoft, Twitter, WhatsApp, etc. If you choose to
sign on using these services, Lenovo may collect personal information from your
social media account including your public profile, email address, age or date
of birth, contact lists, interests, likes, and current city. Your social media
service provides this information to Lenovo pursuant to your social media
profile settings and that site’s terms of service.

Lenovo may append this information to your Lenovo profile and may use this
information to help inform our marketing campaigns and to send you marketing
communications you have chosen to receive. The information provided may be
dependent on the privacy setting you have with your social media account. Please
see the privacy statements of your applicable social media services for further
information.


CUSTOMER SERVICE, QUALITY MONITORING, AND REPAIR

Certain Lenovo Product and service support activities may also involve you
contacting Lenovo or Lenovo contacting you, including by phone, email or chat.
Please note that, in these cases, we may record calls and chat session
transcripts for staff training and quality assurance purposes. To provide you
with the service or support that you have requested, such as requesting
technical support or repair under a warranty for your Lenovo Product, Lenovo
customer service personnel may also collect and access personal information
about you, such as your user profile, account information, contact information,
Lenovo Product and service identifiers, and information about how you use your
Lenovo Product and service.

Some Lenovo customer service personnel work for service providers that supply
such services to Lenovo and its customers and may have access to information
about you in this context. Lenovo may use data hosting, processing and
communications service providers, such as online and AI-powered chat tools, to
support these activities.

In addition, authorized Lenovo distributors, resellers or repair providers for
Lenovo Products may also have access to certain customer service, quality
assurance and product information described herein to support your product or to
provide a service that you have requested, such as repair services under a
warranty for your Lenovo Product.


MERGERS AND ACQUISITIONS

Circumstances may arise when Lenovo decides to sell, buy, merge, or otherwise
reorganize businesses in some countries. You will be notified via email and/or a
prominent notice on our website of any change in ownership or uses of your
personal information, as well as any choices you may have regarding your
personal information. Such a transaction may involve the disclosure of personal
information to prospective or actual purchasers or receiving it from sellers.


LEGAL REQUIREMENTS AND TO ENFORCE LENOVO’S RIGHTS

It is possible that personal information will be subject to judicial or other
government subpoenas, warrants, orders, or criminal and anti-fraud
investigations. Therefore, when we believe in good faith that the law requires
it, we may disclose personal or other information to regulatory or government
bodies, courts of law, tribunals, and law enforcement agencies. We may also need
to disclose personal or other information to protect our rights, protect your
safety or the safety of others, or to investigate theft or fraud. In addition to
the above, there may be circumstances that require us to disclose your personal
information to other parties, including, but not limited to, legal advisers or
debt collection agencies.

Does Lenovo sell my personal information?

Lenovo does not sell (as “sell” is traditionally defined) personal information
of customers of any age. Some privacy laws, however, classify certain sharing of
personal information for advertising purposes as a “sale” even though recipients
of the data are subject to contract terms with Lenovo that severely limit their
rights to use and retain the information that Lenovo shares with them. In the 12
months prior to the publication of this Statement, Lenovo has shared to
advertisers, ad networks, advertising partners, and advertising measurement
providers, pursuant to written contracts, the following categories of personal
information:

 * Identifiers including, device identifiers, IP addresses, browser cookies, and
   other unique online identifiers;
 * Internet activity information including data about a consumer’s interaction
   with an Internet website, application, service, or advertisement;
 * User Profile information including email address and location information;
   and
 * Inferences drawn from Personal Information, including preferences, interests,
   and other data used to personalize a consumer’s experience.

Lenovo may shares these categories of personal information with Lenovo's third-
party service providers and partners for cross contextual behavioral advertising
purposes, to target ads, to provide analytics and reporting related to the
effectiveness of advertising, to support Lenovo Products, and/or to provide
additional services to Lenovo and its customers and product users. In doing so,
Lenovo takes appropriate steps to ensure that these service providers and
partners are meeting Lenovo’s standards of robust privacy and strong security.

Does Lenovo transfer my personal information internationally?

Lenovo is a global organization, with legal entities, business processes,
management structures, and technical systems that cross borders. Therefore,
where permitted by law, we may share your personal information within Lenovo
(including to subsidiaries, affiliates and parent companies) or our service
providers and business partners and may transfer it to countries in the world
where we do business (including, but not limited to, the United States of
America and People’s Republic of China). Regardless of where your information is
transferred to and resides, our privacy and security practices are designed to
provide protection for your personal information globally.

Some countries have privacy laws that are not equivalent to privacy laws in your
own country and your data could be requested by law enforcement agencies in
those jurisdictions. In such countries, Lenovo will still handle information in
the manner we describe here and will take such measures as are necessary to
comply with applicable data protection laws when transferring and processing
your information. Where required, Lenovo will also maintain agreements between
Lenovo group companies or with Lenovo partners or service providers to govern
the transfer, processing and protection of personal information.

To help effectuate transfers of personal information globally including from and
within the European Union, European Economic Area, Switzerland and United
Kingdom, Lenovo uses different means to comply with local requirements,
including but not limited to Standard Contractual Clauses and government
approvals.

How long will my personal information be retained?

Lenovo intends to retain information, including personal information, only as
long as necessary for business or other compelling purposes; and to securely
delete personal information when those purposes of use have been satisfied. We
will retain your information, including personal information, for as long as any
of the following circumstances apply:

 * Your account or subscription is active
 * To provide you with services or support that you may have requested
 * To ensure required functionality and performance of Lenovo Products and
   websites, including responsibilities under our product warranties
 * To comply with applicable laws, including for tax and audit purposes
 * To enforce Lenovo’s rights, including litigation and debt collection

How is my information protected?

We use standard technical and organizational measures when we transmit
information from Lenovo Products to our servers, when we store data, and when we
share it with third parties. For example, we use encryption when necessary while
transmitting sensitive information to keep your information secure. When sharing
your information with third parties, we will take reasonable and appropriate
steps to contractually require that such parties protect and use your
information responsibly.

Lenovo Products may also include security features designed to help you protect
the information you store on your Lenovo Product(s). These may include solutions
like encryption; passwords, PIN, face and fingerprint unlock; and remote control
over your Lenovo Product(s) so you can locate, lock, and erase lost or stolen
products. You can learn more about available features by accessing the Security
Settings on your Lenovo Product(s).

However, please remember that no product, software, or data transmission can be
guaranteed to be one hundred percent secure. As a result, while we have taken
appropriate steps to protect your product(s) and your information, Lenovo cannot
ensure or otherwise warrant the security of your Lenovo Product(s) or any
information you provide to us. By using Lenovo Products, you do so at your own
risk. For more information on Lenovo Product security and how to contact
Lenovo’s Product security team with questions or security vulnerabilities,
please visit the Lenovo Product Security site.

What about my child’s privacy?

Unless otherwise stated for a specific product or service, Lenovo Products are
intended for adults and children aged 16 and over, or equivalent minimum age in
the relevant jurisdiction, who have permission from their parents or legal
guardians to use them. Lenovo does not knowingly collect data from children as
defined by applicable law without the prior consent of their parents or legal
guardians or as otherwise permitted by law.

If Lenovo learns a child under the age of 16, or equivalent minimum age in the
relevant jurisdiction, has submitted personal information to Lenovo, we will
take appropriate steps to delete the personal information as soon as possible
and not use it for any purpose. Lenovo encourages parents to take an active role
in their children’s use of Lenovo Products and to inform them of the potential
dangers of providing personal information about themselves.

What are my data protection rights?

Applicable data protection laws may give you the right to control our use and
processing of your personal information. These may include the right to:

 * Request confirmation, access to and a copy of your personal information
 * Request rectification or erasure of your personal information
 * Object to processing of your personal information
 * Withdraw your consent*
 * Restrict processing or to opt-out of any sale of your personal information
 * Data portability

*Where we are using your personal information with your consent, you also have
the right to withdraw your consent at any time, though this will not affect our
uses of your personal information prior to the withdrawal of your consent. In
addition, you may have the ability to review, correct or delete certain personal
information via your Lenovo account if you have one and/or via your Lenovo
Product or application settings.

To exercise your rights as described above, submit a privacy request to Lenovo
or submit a privacy request to Motorola. We will review, respond to, and act
upon any such requests in accordance with applicable data protection laws.

Please note that we will take steps in accordance with applicable law and our
privacy and security standards to verify your identity before granting you
access to your personal information or otherwise complying with your request. If
you have a Lenovo account, we may verify your identity by requiring you to sign
in to your account. If you do not have a Lenovo account, or an email address on
file with us, then we may request additional limited information from you in
order to verify your identity. Please note that if you do not have an account
with Lenovo, or an email address on file, or if we are unable to verify your
identity in our records, we may deny your request.

You may also use an authorized agent to submit a request under this section on
your behalf. If you choose to have an authorized agent submit such a request on
your behalf, Lenovo will require: (i) You to provide the authorized agent
written permission to do so; and (ii) your agent to verify their identity
directly with Lenovo. Lenovo may deny a request from an agent that does not meet
these requirements.

In addition, you have the right to raise questions or complaints with your
applicable national data protection authority at any time. You also have the
right to not be discriminated against for exercising your privacy rights.

How may I contact Lenovo and Motorola’s Privacy Program?

To exercise your rights as described above submit a privacy request to Lenovo or
submit a privacy request to Motorola.

If you have any additional questions about this privacy statement, you can
contact Lenovo at privacy@lenovo.com or Motorola at privacy@motorola.com, or the
following addresses:

United States:
Lenovo Group Limited
Attn: Privacy Program
8001 Development Drive
Morrisville, NC, USA 27560

Brazil:
Lenovo Tecnologia (Brazil) Ltda.
Acc: Brazilian Privacy and Data Protection Team
Rua Werner Von Siemens, 111
Lapa de Baixo, São Paulo/SP
CEP 05069-900
Data Protection Officer: Diogo Manganelli

China:

Legal Department
No.10, Lenovo West Zone, Xibeiwang East Road, Haidian District, Beijing
Zip code: 100094

Additional Lenovo customer service information, including phone and chat
contacts, may be found at lenovo.com/contact.

Additional Motorola customer service information, including phone and chat
contacts, may be found at motorola.com/support.

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