survey.medallia.com Open in urlscan Pro
199.102.178.92  Public Scan

URL: https://survey.medallia.com/?epyzzfzb73rhwyskzwb9&_score=8
Submission: On September 15 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

Name: surveyformPOST /?epyzzfzb73rhwyskzwb9

<form name="surveyform" action="/?epyzzfzb73rhwyskzwb9" method="post"><!-- react-empty: 4 -->
  <div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
    <header><a class="layout_skipNav" href="#content">Skip to Content</a>
      <div class="layout_layoutContainer">
        <div class="layout_mainHeader layout_clearfix">
          <div class="layout_mainHeaderLeft">
            <h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img class="layout_logo" src="https://us.cdn.survey.medallia.com/254abb194ba6c08d04d868751d5581055efd35c0" alt="Global Merchant &amp; Network Services">
          </div>
          <div class="layout_mainHeaderRight"><span id="languageSelector" class=""><!-- react-empty: 17 --><input type="hidden" name="lang" id="activeLang" value="en"></span></div>
        </div>
      </div>
    </header>
    <div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey5"><input type="hidden" name="ballotVer" value="50"><input type="hidden" name="currentPage" value="0"><input
        type="hidden" name="defPgrAction" value="next"><!-- react-empty: 25 --></div>
    <div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
      <fieldset class="questionBlock ratingGridQuestion container_q_amexgms_ltr_scale10 ratingGridQuestion_hasOneRow">
        <legend class="question_questionTitle" id="0"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
              class="validation_caption">Required</span></span><span class="questionCaption">How likely would you be to recommend accepting American Express to another company or business?</span></legend>
        <div class="layout_answers">
          <div class="table_table rowOption_rowOptionContainer ratingGridRow container_q_amexgms_ltr_scale10">
            <div aria-hidden="true" class="caption_caption rowOption_topCaptionContainer"><span id="0_onf_q_amexgms_ltr_scale10___fvyuyt" class="rowOption_topCaption"><b></b></span></div>
            <div aria-hidden="true" class="row_row">
              <div class="cell_cell rowOption_anchorsContainer">
                <div class="table_table anchors anchors_isFirstRow anchors_isForcedDesktopShown table_table_hasFixedLayout">
                  <div class="row_row">
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_10column anchor_isJustified anchor_isOnFirstRow"><span>Not At All Likely</span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_10column anchor_isJustified anchor_isOnFirstRow"><span><em></em></span></div>
                    <div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_10column anchor_isJustified anchor_isOnFirstRow"><span>Extremely Likely</span></div>
                  </div>
                </div>
              </div>
            </div>
            <div class="row_row">
              <div class="cell_cell">
                <div class="rowOption_selectionUnits">
                  <div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
                    <div class="row_row">
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_1" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="1 Not At All Likely" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_amexgms_ltr_scale10" value="1">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_2" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="2 Not At All Likely" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_amexgms_ltr_scale10" value="2">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_3" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_amexgms_ltr_scale10" value="3">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_4" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_amexgms_ltr_scale10" value="4">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_5" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_amexgms_ltr_scale10" value="5">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_6" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_amexgms_ltr_scale10" value="6">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_7" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_amexgms_ltr_scale10" value="7">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_8" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_amexgms_ltr_scale10" value="8">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_9" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="9 Extremely Likely" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_amexgms_ltr_scale10" value="9">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
                            </div>
                          </div>
                        </div>
                      </div>
                      <div class="cell_cell selectionBar_selectionUnit layout_answer">
                        <div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_amexgms_ltr_scale10_10" aria-required="true"
                            aria-describedby="0 0_onf_q_amexgms_ltr_scale10___fvyuyt" aria-label="10 Extremely Likely" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_amexgms_ltr_scale10" value="10">
                          <div aria-hidden="true" class="cellOption_indicatorContainer">
                            <div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
                              <div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </fieldset>
      <div class="questionBlock textareaQuestion">
        <fieldset>
          <div class="question_questionTitle" id="1"><span class="questionCaption">Please tell us why you gave that rating. What is it about accepting American Express that makes you feel that way?<br><br> Do not include your Merchant account number.
            </span></div>
          <div class="layout_answers">
            <div class="textarea_textareaContainer layout_answer">
              <div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" name="spl_q_amexgms_ltr_cmt" id="spl_q_amexgms_ltr_cmt" aria-labelledby="1"></textarea></div>
            </div>
          </div>
        </fieldset>
      </div>
      <div class="longform_longformContainer questionBlock singleSelectQuestion container_q_amexgms_flex_question_yn">
        <fieldset>
          <legend class="question_questionTitle" id="2"><span class="questionCaption"><em></em></span></legend>
          <div class="longform_groupContainer">
            <div class="layout_answers longform_group"><!-- react-text: 136 --><!-- /react-text -->
              <ul class="group_group" style="display: table-row !important; border: none !important; box-shadow: none !important;">
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-if-you-have-more-time-to-answer-7-10-more-questions,-please-click-here.">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout" role="button" aria-required="true" aria-labelledby="onf_q_amexgms_flex_question_yn_1" tabindex="0">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_amexgms_flex_question_yn_1" aria-describedby="2" aria-label="If you have more time to answer 7-10 more questions, please click here."
                            class="option_input" data-mds-value="1" name="onf_q_amexgms_flex_question_yn" value="1"><span aria-hidden="true" class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">If you have more time to answer 7-10 more questions, please click here.</span></div>
                      </div>
                    </div>
                  </div>
                </li>
                <li class="group_optionContainer">
                  <div class="layout_answer" data-test-name="option-if-you-would-like-to-end-the-survey-and-submit-your-responses,-please-click-here.">
                    <div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout" role="button" aria-required="true" aria-labelledby="onf_q_amexgms_flex_question_yn_2" tabindex="0">
                      <div class="row_row">
                        <div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_amexgms_flex_question_yn_2" aria-describedby="2" aria-label="If you would like to end the survey and submit your responses, please click here."
                            class="option_input" data-mds-value="2" name="onf_q_amexgms_flex_question_yn" value="2"><span aria-hidden="true" class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
                        <div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">If you would like to end the survey and submit your responses, please click here.</span></div>
                      </div>
                    </div>
                  </div>
                </li>
              </ul>
            </div>
          </div>
        </fieldset>
      </div>
      <div class="htmlBlock"></div>
      <div class="htmlBlock">
        <style typ="text/css">
          /* Remove empty question box */
          .satisfaction-grid .satgrid-question {
            width: 1%;
          }

          /* Center question text */
          .satgrid-caption {
            max-width: none;
          }
        </style>
      </div>
      <div class="htmlBlock">
        <style>
          // Hide the normal navigation buttons
          @keyframes alwaysHide {
            0% {
              opacity: 0
            }

            to {
              opacity: 0
            }
          }

          nav,
          nav.layout_layoutContainer,
          nav.layout_layoutContainer_fadeIn,
          div.navigationButtons_navigationButtonsContainer {
            display: none !important;
            animation-name: alwaysHide !important;
          }

          footer.layout_layoutContainer {
            padding-top: 32px;
          }

          // Convert the flex question into buttons
          .container_q_amexgms_flex_question_yn .group_group {
            display: table-row !important;
            border: none !important;
            box-shadow: none !important;
          }

          .container_q_amexgms_flex_question_yn .group_optionContainer {
            display: table-cell;
            width: 50%;
            vertical-align: middle;
            text-align: center;
            border-bottom: none !important;
          }

          .container_q_amexgms_flex_question_yn .layout_answer {
            width: 75%;
            margin-left: auto;
            margin-right: auto;
            border-radius: 8px;
            transition: background-color 0.2s ease-in-out;
          }

          .container_q_amexgms_flex_question_yn .layout_answer:hover {
            background-color: grey;
          }

          .container_q_amexgms_flex_question_yn .option_indicatorContainer {
            display: none;
          }

          .container_q_amexgms_flex_question_yn .option_captionContainer {
            padding-right: 20px;
            padding-left: 20px;
          }

          .container_q_amexgms_flex_question_yn .option_optionContainer_hasBoxShadow {
            box-shadow: none;
          }

          @media screen and (max-width: 600px) {
            .container_q_amexgms_flex_question_yn .layout_answer {
              width: 90%;
            }
          }
        </style>
      </div>
    </div>
    <nav class="layout_layoutContainer layout_layoutContainer_fadeIn">
      <div class="navigationButtons_navigationButtonsContainer navigationButtons_navigationButtonsContainer_hasOneButton">
        <div class="navigationButtons_pageButtonContainer"><button type="submit" class="nextButton button_button button_button_isPrimary _moveForwardButton_" id="buttonNext" value="Next" name="forward_main-pager"><span
              class="button_buttonCaption">Next</span><i aria-hidden="true" class="medallicons_medallicons button_buttonArrowIcon"></i></button></div>
      </div>
    </nav>
    <footer class="layout_layoutContainer layout_layoutContainer_fadeIn">
      <div id="customfooter" class="customFooter">
        <div>
          <div class="layout_footer"> <span> <span class="medallicons_medalliconLabel">medallia</span> <i area-hidden="true" class="medallicons_medallicons layout_medalliaLogo"> </i> </span>
            <div class="layout_legalLinks"> <span class="copyright"> <!-- react-text: 453 --> Copyright © <!-- /react-text --> <!-- react-text: 454 --> 2021 <!-- /react-text --> </span>
              <a target="_blank" rel="noopener noreferrer" href="http://surveysupport.medallia.com">Survey Support</a> <a href="https://www.medallia.com/contact-us/" target="_blank" rel="noopener noreferrer external">Other Contact Information</a>
              <a href="https://www.americanexpress.com/us/content/legal-disclosures/online-privacy-statement.html" target="_blank" rel="noopener noreferrer external">Privacy Policy</a> </div>
          </div>
        </div><!-- react-empty: 168 -->
      </div>
    </footer>
  </div>
</form>

Text Content

Skip to Content



RequiredHow likely would you be to recommend accepting American Express to
another company or business?
Not At All Likely

Extremely Likely

1

2

3

4

5

6

7

8

9

10
Please tell us why you gave that rating. What is it about accepting American
Express that makes you feel that way?

Do not include your Merchant account number.

 * If you have more time to answer 7-10 more questions, please click here.
 * If you would like to end the survey and submit your responses, please click
   here.




Next
medallia 
Copyright © 2021 Survey Support Other Contact Information Privacy Policy