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RESILIENCE & FOCUSING ON THE “ENDGAME”

by Surina Nath 23 Aug 2021
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RESILIENCE & FOCUSING ON THE “ENDGAME” | INSURANCE BUSINESS

The pandemic, coupled with social injustice reforms, made the last year
challenging to say the least - but there are many examples of industry leaders
who have taken the time to reflect and adjust during these turbulent times.

Read more: How resilient do business leaders feel post-pandemic?

Margaret Redd (pictured), executive director at the National African American
Insurance Association (NAAIA) and speaker at this year’s Women in Insurance New
York virtual summit, spoke to Insurance Business about the growth that comes out
of uncomfortable experiences.

“Resilience helped me understand the significance of being able to bring your
best self to the table even if you’re not in the best situation,” said Redd.
“I’ve learned to adapt, focus, and discipline myself.”

Redd emphasized how focusing on the “endgame” has been crucial in both her
personal life and career. She has used challenging experiences to build muscle,
and create the motivation needed to achieve her goals.

“The more muscle you build over your lifetime, the more you’re able to
understand the value of forward thinking,” Redd explained.

“I am a creative person that has launched companies and created new programs and
divisions from scratch,” said Redd. “I don’t have to see the whole picture to
grasp the vision and work to help make that vision a reality.”

“Over the last year we had more quiet, reflective time that many of us ever had
before,” she said.

Redd also mentioned that one of the most meaningful changes over the course of
the last year had been the transparency and vulnerability that individuals have
demonstrated.

“This pandemic is showing us what we can do, how we can adapt, and how we can
embrace and effect change,” said Redd.

Read next: Pandemic-induced innovation drives women forward in insurance

Exposure to difficult situations like the pandemic, provides opportunities to
reflect, listen, and learn.

“There are many things in life that will knock us down,” Redd concluded. “The
big question becomes: how will you respond?”

Don’t miss this year’s Women in Insurance New York summit – find out more about
the event now.

RELATED STORIES:

 * How is mental health manifesting itself in the insurance world?
 * Pandemic risk expert examines longer-term impacts of COVID-19

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