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SUPPORT BLOG REQUEST INFO

 * StarShip
    * * StarShip shipping software integrates tightly with a wide range of ERP,
        accounting and eCommerce platforms from QuickBooks to Sage 100 and
        Dynamics GP to Acumatica and Amazon. It makes the entire shipping
        process more fluid, plus, it helps your company become a more
        competitive business and even has the potential to reduce shipping and
        shipping-related expenses.
    * FEATURES
      * Features
      * Dashboard and Enhanced Reporting
      * Multi-Carrier, Multi-Mode
      * EDI Partners
      * WMS Partners
      * Development Partners
    * SUPPORT
      * Customer Portal
      * Support Policy
      * Professional Services
    * SOFTWARE VERSIONS
      * Supported Versions
      * Latest Releases

 * CARRIERS
    * UPS®
    * FedEx®
    * USPS
    * DHL
    * OnTrac
    * Spee-Dee
    * UDEF Parcel
    * LTL

 * INTEGRATIONS
    * Acumatica
    * Fishbowl
    * Macola
    * Microsoft Dynamics 365 BC
    * Microsoft Dynamics GP
    * QuickBooks
    * QuickBooks Online
    * Sage 100
    * Sage 300
    * SAP B1
    * ECOMMERCE INTEGRATIONS
      * 3dcart
      * Amazon
      * BigCommerce
      * eBay
      * Magento
      * Shopify
      * Volusion
      * WooCommerce

 * Events & Demos
 * CONTACT US

Search
 * StarShip
    * * StarShip shipping software integrates tightly with a wide range of ERP,
        accounting and eCommerce platforms from QuickBooks to Sage 100 and
        Dynamics GP to Acumatica and Amazon. It makes the entire shipping
        process more fluid, plus, it helps your company become a more
        competitive business and even has the potential to reduce shipping and
        shipping-related expenses.
    * FEATURES
      * Features
      * Dashboard and Enhanced Reporting
      * Multi-Carrier, Multi-Mode
      * EDI Partners
      * WMS Partners
      * Development Partners
    * SUPPORT
      * Customer Portal
      * Support Policy
      * Professional Services
    * SOFTWARE VERSIONS
      * Supported Versions
      * Latest Releases

 * CARRIERS
    * UPS®
    * FedEx®
    * USPS
    * DHL
    * OnTrac
    * Spee-Dee
    * UDEF Parcel
    * LTL

 * INTEGRATIONS
    * Acumatica
    * Fishbowl
    * Macola
    * Microsoft Dynamics 365 BC
    * Microsoft Dynamics GP
    * QuickBooks
    * QuickBooks Online
    * Sage 100
    * Sage 300
    * SAP B1
    * ECOMMERCE INTEGRATIONS
      * 3dcart
      * Amazon
      * BigCommerce
      * eBay
      * Magento
      * Shopify
      * Volusion
      * WooCommerce

 * Events & Demos
 * CONTACT US

 * StarShip
   * * 
   * FEATURES
     * Features
     * Dashboard and Enhanced Reporting
     * Multi-Carrier, Multi-Mode
     * EDI Partners
     * WMS Partners
     * Development Partners
   * SUPPORT
     * Customer Portal
     * Support Policy
     * Professional Services
   * SOFTWARE VERSIONS
     * Supported Versions
     * Latest Releases
 * CARRIERS
   * UPS®
   * FedEx®
   * USPS
   * DHL
   * OnTrac
   * Spee-Dee
   * UDEF Parcel
   * LTL
 * INTEGRATIONS
   * Acumatica
   * Fishbowl
   * Macola
   * Microsoft Dynamics 365 BC
   * Microsoft Dynamics GP
   * QuickBooks
   * QuickBooks Online
   * Sage 100
   * Sage 300
   * SAP B1
   * ECOMMERCE INTEGRATIONS
     * 3dcart
     * Amazon
     * BigCommerce
     * eBay
     * Magento
     * Shopify
     * Volusion
     * WooCommerce
 * Events & Demos
 * CONTACT US


SHIP USPS WITH PITNEY BOWES


PITNEY BOWES SHIPPING SOFTWARE INTEGRATION IMPROVES SHIPPING EFFICIENCY


PITNEY BOWES OFFERS SOME UNIQUE TOOLS AND FEATURES THAT WILL ADD VALUE AND
SIMPLIFY YOUR POSTAL SHIPPING PROCESS.

 * Discounted Postage Rates with no long-term contracts through our partnership
   with Visible.
 * Ship now and pay later with the Pitney Bowes Revolving Line of Credit (LOC)
   * * Low monthly fees based on Average Daily Balance
   * * Flexible payment options
   * * Avoid paying credit card fees






FREQUENTLY ASKED QUESTIONS




WILL I NEED TO UPGRADE MY STARSHIP SOFTWARE?

If you are on version 17.4.0 or lower, you will need to upgrade StarShip. Please
contact support@vtechnologies.com if you need the latest StarShip download
information.


WHO IS ELIGIBLE FOR THE LATEST VERSION OF STARSHIP?

Users must be current on a Software Maintenance Plan to receive the latest
version of StarShip. If your plan has expired, then you will need to contact
your Customer Account Manager to renew.


DO I NEED TO PURCHASE A NEW STARSHIP MODULE?

Users who already license the USPS module will not need to purchase a new
module. If a user does not yet have the Post Office module and wants to start
shipping USPS with Pitney Bowes then they should contact a Customer Account
Manager for pricing to add the USPS module.


IS THERE A MONTHLY CHARGE FOR MY NEW PITNEY BOWES POSTAGE ACCOUNT?

If you create your PB postage account before May 31st, the monthly fee will be
waived until 9/2020. After May 31st, StarShip users are eligible for a Pitney
Bowes postage account at a 40% discount (only $8.99/month compared to
$14.99/month).


HOW DO I CREATE A PITNEY BOWES POSTAGE ACCOUNT?

Create a Pitney Bowes postage account in their Merchant Portal. If eligible* for
a line of credit your account will be created with a temporary $500 credit line
and you will be notified with your final credit line amount after your account
has been reviewed.
*Account eligibility is determined by The Pitney Bowes Bank, Inc. Member FDIC.


CAN I USE MY EXISTING PITNEY BOWES POSTAGE ACCOUNT?

If you have an existing postage account with Pitney Bowes that you would like to
use or if you have any postage funding related questions, please contact Pitney
Bowes at PaymentsAPISupport@pb.com or 855-393-8874.


DO I NEED TO DEPOSIT FUNDS INTO MY NEW PITNEY BOWES SHIPPING POSTAGE ACCOUNT?

Yes. Log in to the PB Merchant Portal and click the “One time add postage
refill” link to add funds to your postage account. We also recommend you set the
“Low balance threshold” and “Refill amount”.


WHAT IS THE PITNEY BOWES REVOLVING LINE OF CREDIT?

The Pitney Bowes Revolving Line of Credit let’s you “pay later” for your
shipping expenses. LOC accounts will incur a monthly fee based on Average Daily
Balance (ADB). Pay off account balances as often as you wish to lower your ADB.


IS MY LABEL PRINTER SUPPORTED?

Your printer must support the ZPLII language. The older EPL-only printers are
not supported.


HOW DO I DETERMINE MY PRINTER LANGUAGE?

See: Check your printer model


DOES STARSHIP USE USPS RETAIL RATES AS LIST RATES?

With StarShip 17.4.2 and higher, the “list” rates will be the Retail rates. In
older versions, the “list” rates are Commercial Base rates.

In addition, you can set up StarShip so that an extra rate is not performed when
not necessary. By default, list rates will not be populated. To populate USPS
List rates in the StarShip Client, select Setup > Carrier Interface > Pitney
Bowes and click the Settings tab. Check “Retrieve list rates when rating
shipments” check box and click OK.


WHY IS MY SCAN FORM NOT PRINTING AT END OF DAY NOW THAT I’M USING PITNEY BOWES?

Make sure your SCAN form is enabled and set to auto-print on End of Day.
See: SCAN form setup.


DO I NEED TO CLOSE MY ENDICIA ACCOUNT?

Yes – Endicia is no longer supported within Starship. You can contact Endicia
to close or downgrade your account.



V-TECHNOLOGIES IS A LEADING PROVIDER OF INTEGRATED SHIPPING SOFTWARE SOLUTIONS.


Our niche is integration – providing the link between ERP, accounting or
ecommerce platforms and the warehouse resulting in faster, more efficient,
shipment processing as well as front office visibility.

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SUPPORT

 * Support Policy
 * Request Support
 * What's New in StarShip
 * Support Services

NAVIGATE

 * StarShip
 * Events / Demos
 * Request Info
 * Contact Us

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