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BOOST SALES


SUPPORT SMARTLY

Omni-channel Customer Communication Platform, integrating Live Chat, WhatsApp,
Facebook Messenger, Instagram, Telegram, Line, Email, WeChat

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TRUSTED BY THE WORLD’S MOST INNOVATIVE TEAMS

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ALL THE FEATURES TO HELP YOU PROVIDE FASTER AND BETTER SUPPORT


CENTRALIZE ALL YOUR MULTI-CHANNEL MESSAGES IN ONE PLACE

Seamlessly engage in sales, marketing, or service through Live Chat, Messenger,
WhatsApp, Telegram, Instagram, Line, Email, WeChat, and more, ensuring a unified
customer experience.

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COMPLETE CUSTOMER SUPPORT IN SECONDS, NOT HOURS

Reduce response times and increase efficiency by eliminating repetitive tasks
with our built-in automation. Work smarter, not harder, so you can focus on
growing your business.

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SHARED CHAT ALLOWS TEAMS TO COLLABORATE EFFICIENTLY WITH DISCIPLINE AND PLANNING

Consolidate all messaging channels into one backend and collaborate efficiently
across teams with automated chat distribution and internal session distribution.

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EFFICIENTLY AND CONVENIENTLY SEGMENT, TRACK AND ANALYZE YOUR CUSTOMERS IN ONE
PLACE

Create contact databases, access complete contact activity history, browsing
history and synchronize your data with your information system.

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KEEPING TRACK OF KEY INDICATORS AND TRENDS

Multi-dimensional visual metrics clearly show connections between query types,
channels, customers, products, sales, and more. Make data easy to measure and
share to help you develop business plans.

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SPEAK THE CLIENT'S LANGUAGE, EVEN IF IT'S NOT YOUR NATIVE LANGUAGE

Our real-time translations enable you to communicate confidently with your
clients and tap into international markets.

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SEIZING EVERY SALES OPPORTUNITY WITH OUR PRODUCT

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BOOST YOUR CUSTOMER ENGAGEMENT WITH OUR WHATSAPP INTEGRATION

Deliver outstanding customer service and unlock sales opportunities on WhatsApp,
the world's most popular social media tool, directly through our unified back
office.


FACEBOOK MESSENGER BEST CUSTOMER SERVICE TOOL

Consolidate all your social media messages into one backend. Multi-homepage bulk
connections through our Facebook integration, automatically assigned to the
appropriate customer service member.


THE BEST CUSTOMER COMMUNICATION PLATFORM FOR INDEPENDENT SELLERS

Using our pre-designed templates for various shopping scenarios, we can simply
build personalized independent shopping guide robots to comprehensively improve
sales performance and customer satisfaction.


HELP B2B WEBSITES TRANSFORM EFFICIENTLY

Create contact databases, access complete contact activity history, browsing
history and synchronize your data with your information system.


FULL RANGE OF EFFICIENT, HIGH QUALITY CUSTOMER SERVICE

In all aspects of pre-sale, sale and after-sales, we provide customers with
fast, accurate, professional and humanized service to meet their various needs
and expectations, and enhance customer satisfaction and loyalty.


ALLOW YOU TO COMMUNICATE AND INTERACT BETTER WITH YOUR CUSTOMERS ON EMAIL

Improving your email communication will help you build good business
relationships, enhance your professional image and increase your sales
performance.


ISO 27001 CERTIFICATION FOR INFORMATION SECURITY MANAGEMENT

SaleSmartly has implemented a security management system aligned with
international standards, with a strong focus on protecting your business and
customer information, and delivering secure software services and solutions. Our
commitment to data security is underscored by our ISO 27001 certification from
the renowned certification body, BSI, a recognized global standard for
Information Security Management Systems (ISMS)

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Listen to What Our Customers Say
Discover how our customers have achieved success with SaleSmartly's exceptional
solutions and hear their voices as they share their stories.
 * SaleSmartly is the best chat tool we have ever used! It's easy to use,
   integrating the code into the site is very easy, and most importantly the
   automation templates are a great fit for our business and have increased
   sales by 40%!
   Emily Smith
   Customer Relationship Manager
 * SaleSmartly notifies me in real time when a customer has a new message, and
   also supports real-time translation so that we can communicate in real time
   and without barriers, no matter what language the customer message is, to
   avoid losing customers.
   Sarah Johnson
   Product Manager
 * For fast-growing organizations, SaleSmartly grows with you. The price is very
   affordable compared to other similar software, and you can start the plan for
   free and subsequently change it according to your team's needs. In the end, I
   hope it's the best choice for you!
   David Williams
   E-commerce Customer Service
 * SaleSmartly has saved us thousands of hours of work. We’re able to spin up
   projects faster.
   Amy Turner
   Chief Customer Officer
 * SaleSmartly is the best chat tool we have ever used! It's easy to use,
   integrating the code into the site is very easy, and most importantly the
   automation templates are a great fit for our business and have increased
   sales by 40%!
   Emily Smith
   Customer Relationship Manager
 * SaleSmartly notifies me in real time when a customer has a new message, and
   also supports real-time translation so that we can communicate in real time
   and without barriers, no matter what language the customer message is, to
   avoid losing customers.
   Sarah Johnson
   Product Manager
 * For fast-growing organizations, SaleSmartly grows with you. The price is very
   affordable compared to other similar software, and you can start the plan for
   free and subsequently change it according to your team's needs. In the end, I
   hope it's the best choice for you!
   David Williams
   E-commerce Customer Service
 * SaleSmartly has saved us thousands of hours of work. We’re able to spin up
   projects faster.
   Amy Turner
   Chief Customer Officer
 * SaleSmartly is the best chat tool we have ever used! It's easy to use,
   integrating the code into the site is very easy, and most importantly the
   automation templates are a great fit for our business and have increased
   sales by 40%!
   Emily Smith
   Customer Relationship Manager
 * SaleSmartly notifies me in real time when a customer has a new message, and
   also supports real-time translation so that we can communicate in real time
   and without barriers, no matter what language the customer message is, to
   avoid losing customers.
   Sarah Johnson
   Product Manager
 * For fast-growing organizations, SaleSmartly grows with you. The price is very
   affordable compared to other similar software, and you can start the plan for
   free and subsequently change it according to your team's needs. In the end, I
   hope it's the best choice for you!
   David Williams
   E-commerce Customer Service
 * SaleSmartly has saved us thousands of hours of work. We’re able to spin up
   projects faster.
   Amy Turner
   Chief Customer Officer

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READY TO PROVIDE EXCEPTIONAL SERVICE TO YOUR CUSTOMERS?

Start for free


Your perfect partner for customer engagement. From connection to conversion, we
assist you in delivering exceptional customer experiences.

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