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   * Virtual Reception
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 * Services
   * Virtual Reception
   * Auto Reception
   * Compare Our Services
 * Industries
   * Contractor
   * Dental
   * Franchise
   * Legal
   * Marketing
   * Medical
   * Real Estate
   * Salon
   * Small Business
   * Technology
   * Therapist
 * Pricing

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PROFESSIONAL VIRTUAL RECEPTIONIST SERVICES

We Provide The Right Virtual Receptionist or Answering Service
for Your Business

Virtual Receptionist service that is based in the US and Canada, already trained
and experienced for all industries. We can answer your phones like we've been
working there for years!

We make sure your company never misses another call as we answer your telephone
and either transfer the call to you, perform basic customer service or take a
message.

We also handle bookings and appointments.

Start now


WHY SHOULD YOU CHOOSE US?

 

We are far more than just an answering service. Our knowledgeable staff will
make sure all of your customers are treated with respect and receive both
friendly and prompt service.


INDUSTRY-SPECIFIC KNOWLEDGE

Receptionists are often the first point of contact for visitors, clients, and
sometimes employees, and their training should align with the needs and
expectations of the industry and company they work for. Our virtual
receptionists have been trained in advanced office skills, including your
industries terminology, phone etiquette, email communication, scheduling
appointments, and operating specialized software.
We have the knowledge to handle industry-specific tasks and inquiries.


EXCELLENCE IN CUSTOMER SERVICE

We take pride in providing the best customer service for your clients. All our
virtual receptionists receive excellence training in customer service, leading
to a smooth interaction between them and your customers. This includes
maintaining a friendly and professional demeanor, active listening, and quick
problem solving. In industries that deal with a diverse client or visitor base,
training in cultural competence and diversity is provided to ensure a respectful
interaction. We make sure your business receives the best customer support from
our virtual receptionists.


COMPLETE CUSTOMIZATION

Unlike many competitors in the field of virtual reception, Conversational
understands that a cookie cutter type service does not truly suit the needs of a
business. When handling callers from a wide spread and diverse list of
industries, being able to provide flexibility and adapt to work with a multitude
of software's and applications is key. With Conversational we are fully trained
on many common industry systems and will work with almost any web accessible
program to handle your appointment scheduling, client database and lead
generation tools. Keeping with the systems you use allows our clients to view
changes in real time and this ensure your time and money is spent well.


INDUSTRIES WE SERVE

We take pride in serving a diverse group of industries throughout North America.
The virtual receptionist service we provide has evolved to accommodate small to
corporate sized businesses. If you are looking for a live answering service that
has the capacity and skills to improve your business, then Conversational
Virtual Receptionist has everything you need!

From the medical and legal industries to E-Commerce and retail we have trained
in your industry and the terminology you use to ensure a successful outcome for
each and every call.


BELOW ARE OUR MOST COMMON INDUSTRIES

Dental
Franchise
Legal
Marketing
Medical
Real Estate
Salon
Technology
Therapist
Trades
See How Conversational Will Improve Your Bottom Line
Our virtual receptionist service will provide you with professional call
handling at a fraction of the cost.

Curious to see how much you could save? CLICK HERE


FEATURES


PERSONALIZED CALL SERVICE FOR WHENEVER YOU NEED IT

LIVE CALL ANSWERING

Missed calls are missed opportunities! Your virtual receptionist will answer
your incoming calls in a friendly and professional manner with a personalized
greeting and call handling process you can fully customize.

OUTBOUND CALLS

Outbound calls are provided with every virtual receptionist plan we offer. Let
us reach out to reschedule those appointments, collect information, or deliver
information as per your request.

GENERAL INQUIRIES

Every question our receptionists can answer for your callers is one less call
you’ll have to deal with! With Conversational, providing basic customer service
is one of our top virtual receptionist features!

ADVANCED CALL SCREENING

You can say goodbye to intrusive calls from salespeople and telemarketers! Your
virtual receptionist is adept in the art of call screening in a professional and
friendly way. Create a VIP or Ignore callers list and choose with whom you want
to speak with and when!

APPOINTMENT BOOKING AND REMINDERS

Our team can schedule, reschedule, or cancel appointments on your behalf. And
because your schedule will instantly show the changes made, you’re always up to
date. Our appointment reminder service has been shown to reduce no-shows by up
to 75%!

CUSTOMIZED CALL HANDLING

We customize the call handling to fit your business. Each call type, staff
member, or department can have their own unique set of call handling
instructions, ensuring efficiency and ease of use for everyone.

 


AND SO MUCH MORE


HOW LIVE VIRTUAL RECEPTION WORKS

1

Someone calls your business during the time you have designated for
Conversational's virtual receptionist to answer.

2

A trained virtual receptionist answers the call with a custom greeting
representing your business.

3

The virtual receptionist follows your call instructions, setting an appointment,
answering common questions, taking messages, and so much more.

4
Receive messages, call details, and display new appointments instantly in your
calendar.
> “With Conversational, we’re not losing calls like we were before. We were too
> busy to keep up...We hired our own office person but we’re paying
> Conversational a quarter of the cost of what we’re paying to have someone
> actually live in an office answering phones.”
> Sean El Cajon, CA


STARTING IS EASY

1

Click Start Now and fill in the information

2

Choose the plan that covers your needs

3

Get more done with less stress
Start Now
Multitasking can lower productivity by up to
40%



DOING EVERYTHING
YOURSELF IS EXPENSIVE

HIRING A HIGHLY TRAINED VIRTUAL RECEPTIONIST CREATES MORE FOCUSED TIME FOR YOUR
GROWING BUSINESS.

It takes an
average of
25
Minutes
to resume a task after being interrupted.
Multitasking can lower productivity by up to
40%



DOING EVERYTHING
YOURSELF IS EXPENSIVE

HIRING A HIGHLY TRAINED VIRTUAL RECEPTIONIST CREATES MORE FOCUSED TIME FOR YOUR
GROWING BUSINESS.

It takes an
average of
25
Minutes
to resume a task after being interrupted.


HIRE THE BEST AND WATCH YOUR BUSINESS GROW

With 100% dedicated North American receptionists, you receive the best possible
virtual receptionist service on the planet. We are far more than just an
answering service. Our knowledgeable staff will make sure all of your customers
are treated with respect and receive both friendly and prompt service.


VIRTUAL RECEPTIONIST SERVICE DESIGNED FOR YOUR BUSINESS

We know that every business has a distinct customer profile. That is why we
train our virtual receptionists to be the best!

 * Organized By Industry - you’ll have the same small group of virtual
   receptionists responding so they build familiarity with your business,
   prospects, and customers



 * No Call Center Background Noise - callers can sniff out a call center in
   seconds, that's why our virtual receptionist service is the perfect choice



 * Custom Greetings - Our custom virtual receptionist service allows you to
   choose how we greet your customers and represent your brand

> We understand that exceptional customer service and efficient call handling
> are vital to your success. Let us be your trusted partner in providing
> top-notch virtual receptionist services, allowing you to focus on what you do
> best while we take care of the rest.


YOUR SMALL BUSINESS HAS TO ADAPT.
WE ADAPT WITH YOU IN REAL TIME.

Hear what our clients have to say
> “You can tell they have a team that they train. We've changed stuff on them so
> many times and they've been like, ‘Cool, we'll update the team.’”
> - Maya

> “They have been very responsive whenever I have a support issue.”
> - Kevin

> “Support is VERY responsive when I've emailed with questions.”
> - Maria 





YOUR SMALL BUSINESS HAS TO ADAPT.
WE ADAPT WITH YOU IN REAL TIME.

Our clients say we’re responsive
> “Support is VERY responsive when I've emailed with questions.”
> - Maria Durham, NC

> “You can tell they have a team that they train. We've changed stuff on them so
> many times and they've been like, ‘Cool, we'll update the team.’”
> - Maya



> “They have been very responsive whenever I have a support issue.”
> - Kevin


GROW YOUR PROFIT INSTEAD OF YOUR TO-DO LIST

Our Live Virtual Receptionists will make your life easier and your small
business more profitable.
Try Conversational Today.
Start Now


FREQUENTLY ASKED QUESTIONS ABOUT VIRTUAL RECEPTIONIST SERVICES

 

Find the answer to your question below. If you need any additional information,
feel free to contact us anytime.

What is a virtual receptionist service?
A virtual receptionist service, also known as a virtual assistant service or
virtual call center service, is a third-party service provider that offers
remote administrative and customer support functions to businesses. Virtual
receptionists are professionals who handle various tasks remotely to assist
businesses in managing their incoming calls, customer inquiries, and
administrative responsibilities. These services can be particularly beneficial
for small businesses, startups, or organizations seeking to streamline their
operations without the need for in-house staff.
What can Conversational virtual receptionist do?
Conversational virtual receptionist can perform a wide range of tasks to support
your business and enhance your customer service. The specific tasks and services
that we can handle depend on the needs of the client's business. Some common
functions that a virtual receptionist can perform are: phone answering,
appointment scheduling, message taking or call forwarding.
What is the difference between a virtual receptionist and a live receptionist?
A virtual receptionist and a live receptionist are both professionals
responsible for handling incoming calls, managing administrative tasks, and
providing customer service, but there are significant differences between the
two: A virtual receptionist works remotely, typically from a call center or a
remote office location. They are not physically present at your business's
premises. Live receptionists are directly employed by your business, either on a
full-time, part-time, or temporary basis. They are part of your organization's
staff, unlike a virtual receptionist. Hiring an in-house receptionist involves
higher costs, including salary, benefits, office space, equipment, and training,
while virtual receptionists are typically more cost-effective as you pay for
their services on a subscription or as-needed basis. This can save on expenses
like salaries, benefits, and office space.
What should I look for in a virtual receptionist?
When looking for a virtual receptionist to handle your business's incoming calls
and administrative tasks, it's important to consider several factors to ensure
that you choose the right fit for your needs. Your virtual receptionist should
exhibit a high level of professionalism in all interactions with your clients
and callers. They should be polite, well-spoken, and able to represent your
business effectively. Depending on your business, it can be beneficial to choose
a virtual receptionist with knowledge or experience in your industry. A virtual
receptionist should have the ability to solve basic customer issues, provide
accurate information, and escalate more complex issues to the appropriate person
or department.
Why hire Conversational virtual receptionist?
Virtual receptionists are typically more cost-effective than hiring an in-house
receptionist. You don't need to cover expenses like salaries, benefits, office
space, or equipment, which can lead to significant cost savings. You can easily
adjust the level of support based on your business needs. We provide services
that are flexible, allowing you to scale up or down as your call volume
fluctuates. We do not take sick days, vacations, or require coverage during
personal time off. You don't have to worry about staffing issues ever again!


CONTACT US:

(855) 933-3826
sales@conversational.com
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