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Submitted URL: https://app.gartnerformarketers.com/e/er?utm_campaign=RM_NA_2022_SWG_NL_NL09_Conferences_APPS&utm_medium=email&utm_source=Eloqua&cm_...
Effective URL: https://www.gartner.com/smarterwithgartner/leadership-behaviors-that-accelerate-agility?utm_campaign=RM_NA_2022_SWG_NL_N...
Submission: On September 05 via api from CH — Scanned from DE
Effective URL: https://www.gartner.com/smarterwithgartner/leadership-behaviors-that-accelerate-agility?utm_campaign=RM_NA_2022_SWG_NL_N...
Submission: On September 05 via api from CH — Scanned from DE
Form analysis 2 forms found in the DOM
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<a href="javascript:void(0)" data-value="BELIZE">Belize</a>
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<a href="javascript:void(0)" data-value="BRITISH INDIAN OCEAN TERRITORY">British Indian Ocean Territory</a>
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<a href="javascript:void(0)" data-value="COCOS (KEELING) ISLANDS">Cocos (Keeling) Islands</a>
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<a href="javascript:void(0)" data-value="CONGO">Congo</a>
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<a href="javascript:void(0)" data-value="CONGO, THE DEMOCRATIC REPUBLIC OF THE">Congo, The Democratic Republic of the</a>
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<a href="javascript:void(0)" data-value="COOK ISLANDS">Cook Islands</a>
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<li>
<a href="javascript:void(0)" data-value="COSTA RICA">Costa Rica</a>
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<a href="javascript:void(0)" data-value="CÔTE D'IVOIRE">Côte D'Ivoire</a>
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<a href="javascript:void(0)" data-value="FALKLAND ISLANDS (MALVINAS)">Falkland Islands (Malvinas)</a>
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<li>
<a href="javascript:void(0)" data-value="FRENCH POLYNESIA">French Polynesia</a>
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<li>
<a href="javascript:void(0)" data-value="FRENCH SOUTHERN TERRITORIES">French Southern Territories</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GABON">Gabon</a>
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<li>
<a href="javascript:void(0)" data-value="GAMBIA">Gambia</a>
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<li>
<a href="javascript:void(0)" data-value="GEORGIA">Georgia</a>
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<li>
<a href="javascript:void(0)" data-value="GERMANY">Germany</a>
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<li>
<a href="javascript:void(0)" data-value="GHANA">Ghana</a>
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<li>
<a href="javascript:void(0)" data-value="GIBRALTAR">Gibraltar</a>
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<li>
<a href="javascript:void(0)" data-value="GREECE">Greece</a>
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<li>
<a href="javascript:void(0)" data-value="GREENLAND">Greenland</a>
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<li>
<a href="javascript:void(0)" data-value="GRENADA">Grenada</a>
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<li>
<a href="javascript:void(0)" data-value="GUADELOUPE">Guadeloupe</a>
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<li>
<a href="javascript:void(0)" data-value="GUAM">Guam</a>
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<li>
<a href="javascript:void(0)" data-value="GUATEMALA">Guatemala</a>
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<li>
<a href="javascript:void(0)" data-value="GUERNSEY">Guernsey</a>
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<li>
<a href="javascript:void(0)" data-value="GUINEA">Guinea</a>
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<li>
<a href="javascript:void(0)" data-value="GUINEA-BISSAU">Guinea-Bissau</a>
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<li>
<a href="javascript:void(0)" data-value="GUYANA">Guyana</a>
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<li>
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<a href="javascript:void(0)" data-value="HEARD/MCDONALD ISLS.">Heard/McDonald Isls.</a>
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<li>
<a href="javascript:void(0)" data-value="HONDURAS">Honduras</a>
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<li>
<a href="javascript:void(0)" data-value="HONG KONG">Hong Kong</a>
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<li>
<a href="javascript:void(0)" data-value="HUNGARY">Hungary</a>
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<li>
<a href="javascript:void(0)" data-value="ICELAND">Iceland</a>
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<li>
<a href="javascript:void(0)" data-value="INDONESIA">Indonesia</a>
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<li>
<a href="javascript:void(0)" data-value="IRAN, ISLAMIC REPUBLIC OF">Iran, Islamic Republic of</a>
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<li>
<a href="javascript:void(0)" data-value="IRAQ">Iraq</a>
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<li>
<a href="javascript:void(0)" data-value="IRELAND">Ireland</a>
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<a href="javascript:void(0)" data-value="ISLE OF MAN">Isle of Man</a>
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<li>
<a href="javascript:void(0)" data-value="ISRAEL">Israel</a>
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<li>
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<li>
<a href="javascript:void(0)" data-value="JAMAICA">Jamaica</a>
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<li>
<a href="javascript:void(0)" data-value="JAPAN">Japan</a>
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<li>
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<li>
<a href="javascript:void(0)" data-value="JORDAN">Jordan</a>
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<a href="javascript:void(0)" data-value="KAZAKHSTAN">Kazakhstan</a>
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<li>
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<li>
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<li>
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<li>
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<li>
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<li>
<a href="javascript:void(0)" data-value="LEBANON">Lebanon</a>
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<li>
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<li>
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<li>
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<li>
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<li>
<a href="javascript:void(0)" data-value="MALAYSIA">Malaysia</a>
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<li>
<a href="javascript:void(0)" data-value="MALDIVES">Maldives</a>
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<li>
<a href="javascript:void(0)" data-value="MALI">Mali</a>
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<li>
<a href="javascript:void(0)" data-value="MALTA">Malta</a>
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<li>
<a href="javascript:void(0)" data-value="MARSHALL ISLANDS">Marshall Islands</a>
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<li>
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<li>
<a href="javascript:void(0)" data-value="MAURITANIA">Mauritania</a>
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<li>
<a href="javascript:void(0)" data-value="MAURITIUS">Mauritius</a>
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<li>
<a href="javascript:void(0)" data-value="MAYOTTE">Mayotte</a>
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<li>
<a href="javascript:void(0)" data-value="MEXICO">Mexico</a>
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<li>
<a href="javascript:void(0)" data-value="MICRONESIA, FEDERATED STATES OF">Micronesia, Federated States of</a>
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<li>
<a href="javascript:void(0)" data-value="MOLDOVA, REPUBLIC OF">Moldova, Republic of</a>
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<li>
<a href="javascript:void(0)" data-value="MONACO">Monaco</a>
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<li>
<a href="javascript:void(0)" data-value="MONGOLIA">Mongolia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONTENEGRO">Montenegro</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONTSERRAT">Montserrat</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MOROCCO">Morocco</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MOZAMBIQUE">Mozambique</a>
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<li>
<a href="javascript:void(0)" data-value="MYANMAR">Myanmar</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NAMIBIA">Namibia</a>
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<li>
<a href="javascript:void(0)" data-value="NAURU">Nauru</a>
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<li>
<a href="javascript:void(0)" data-value="NEPAL">Nepal</a>
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<li>
<a href="javascript:void(0)" data-value="NETHERLANDS">Netherlands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NETHERLANDS ANTILLES">Netherlands Antilles</a>
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<li>
<a href="javascript:void(0)" data-value="NEW CALEDONIA">New Caledonia</a>
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<li>
<a href="javascript:void(0)" data-value="NEW ZEALAND">New Zealand</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NICARAGUA">Nicaragua</a>
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<li>
<a href="javascript:void(0)" data-value="NIGER">Niger</a>
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<li>
<a href="javascript:void(0)" data-value="NIGERIA">Nigeria</a>
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<li>
<a href="javascript:void(0)" data-value="NIUE">Niue</a>
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<li>
<a href="javascript:void(0)" data-value="NORFOLK ISLAND">Norfolk Island</a>
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<li>
<a href="javascript:void(0)" data-value="NORTHERN MARIANA ISLANDS">Northern Mariana Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NORWAY">Norway</a>
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<li>
<a href="javascript:void(0)" data-value="OMAN">Oman</a>
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INSIGHTS / INFORMATION TECHNOLOGY / ARTICLE
3 LEADERSHIP BEHAVIORS THAT ACCELERATE AGILITY
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August 22, 2022
Contributor: Lori Perri
Executive leaders adopt three behaviors to preserve agility while guiding
digital business transformation.
In short:
* Accelerating digital business requires a deliberate process to ensure culture
changes fit into employees’ daily lives.
* Instill agility as a critical value whenever aiming to accelerate digital
business.
* Organizations that seek agility must also speed up decision making, simplify
work and eliminate unnecessary tasks.
THE IT ROADMAP FOR DIGITAL BUSINESS TRANSFORMATION
Download eBook
THE IT ROADMAP FOR DIGITAL BUSINESS TRANSFORMATION
Download eBook
Gartner recommends that leaders focus on three default behaviors to foster
organizational agility:
* Speed up decision making.
* Simplify work.
* Eliminate unnecessary tasks.
“Accelerating digital business means working differently and faster, but people
don’t change working habits on command,” says Gartner Distinguished VP Analyst
Kristin Moyer. Executive leaders must frame the change for employees by defining
new values or doubling down on existing ones, and then linking expected
behaviors to them.”
THREE BEHAVIORS THAT ACCELERATE DIGITAL BUSINESS
NO. 1: SPEED UP DECISION MAKING
Organizations need a decision framework that defines when people should make
decisions and when they should defer or slow decisions. Weigh the degree to
which you must live with the consequences of a decision against whether you can
change it. Unless decision-making processes change in the organization, agility
in product delivery, governance and other areas will not improve.
HACKS TO SPEED UP DECISION MAKING
* “No” isn’t allowed: Leaders must ask questions before simply saying “no.”
* The buck stops here: Determine the one person who will make the decision and
when.
* Seek resistance first: Address concerns early so decisions can be made
quickly.
NO. 2: SIMPLIFY WORK
Leaders often assume that the more complicated the work is, the more value it
creates. But that is often false. In many cases, simpler is better; however, it
takes active work to keep things simple. Leaders can simplify work by looking at
the tasks that must be done and figuring out the simplest and fastest way.
HACKS TO SIMPLIFY WORK
* Limit time: Allow a 24-hour time limit to create a first draft or prototype.
* Reverse-mentoring hour: Ask junior employees to show senior employees what
can be done to simplify work.
* Meme city: Turn employees into culture creators by giving an award to the top
3 “simplify work” memes.
RECESSION ADVICE: GO ON THE OFFENSE WITH IT INVESTMENTS
Read Now
RECESSION ADVICE: GO ON THE OFFENSE WITH IT INVESTMENTS
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NO. 3: ELIMINATE UNNECESSARY TASKS
We often confuse output with outcomes and measure performance based on outputs.
Focusing on outcomes makes us more valuable, while focusing on outputs decreases
value by requiring unnecessary busy work. To make our organizations more agile,
we must shift the emphasis to outcomes instead.
HACKS TO REDUCE UNNECESSARY TASKS
* Red light, green light: Discuss as a team what should stop, start and
continue.
* Kill ideas without a sponsor: Test commitment with real money, and if it’s
not there, stop working on it immediately.
* Hold weekly “break the rules” meeting: Allow the team to break the rules —
scratch policies, cancel old procedures, empower people, provide budget to
new ideas, connect people and so on.
GARTNER PANEL: IT LEADERS, SUPPORT A PERMANENT HYBRID WORK MODEL
Register for Webinar
GARTNER PANEL: IT LEADERS, SUPPORT A PERMANENT HYBRID WORK MODEL
Register for Webinar
This article has been updated since its original publication in February 2021 to
reflect new events, conditions and research.
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Recommended Gartner client* reading:
9 Agility Hacks to Accelerate Digital Business
Digital Business Acceleration Requires Real Options-Based Strategy
Executive Leadership: Digital Business Primer for 2022
*Note: Some documents may not be available to all Gartner clients.
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RECESSION ADVICE: GO ON THE OFFENSE WITH IT INVESTMENTS
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GARTNER PANEL: IT LEADERS, SUPPORT A PERMANENT HYBRID WORK MODEL
Register for Webinar
THE IT ROADMAP FOR DIGITAL BUSINESS TRANSFORMATION
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