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            <b>
A  Survey on the State of Information Technology across the Department of Defense
</b>
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            <b>Informed Consent:</b> The RAND Corporation has been contracted to conduct the NDAA 2023 Section 241 study as an independent nonprofit institution. NDAA 2023 Section 241, “Study on Costs Associated with Underperforming Software and
            Information Technology,” requires the DoD to conduct an independent study on the challenges, effects, and potential solutions related to the use of software and information technology (IT) within the DoD. This study involves a survey of
            Armed Forces members to measure lost working time. We will ask you about your most recent login experience and the performance of software needed to do your job.
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          <p> This survey should take approximately 10-15 minutes. Your participation in this survey is entirely voluntary. You can choose not to participate or skip any questions that you do not feel comfortable discussing. In our reporting, we will
            aggregate the survey responses and will not be attributing your responses to you. Though we can never promise absolutely zero risk of being identified, we anticipate participation poses very minimal risk, given aggregating responses and
            controlling contact information we have for participants. Please do not discuss or comment on classified information. </p>
          <p> For questions about the study, please contact Dr. Bonnie Triezenberg at <a href="mailto:btriezen@rand.org">btriezen@rand.org</a> or Ms. Sarah Zabel at <a href="mailto:szabel@rand.org">szabel@rand.org</a>. For questions about your rights
            as a research subject, you can contact RAND’s Human Subjects Protection Committee at (310) 393-0411, ext.6369 or at <a href="mailto:hspcadmin@rand.org">hspcadmin@rand.org</a>. If you’re experiencing any technical issues with the survey,
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Text Content

A Survey on the State of Information Technology across the Department of Defense

Informed Consent: The RAND Corporation has been contracted to conduct the NDAA
2023 Section 241 study as an independent nonprofit institution. NDAA 2023
Section 241, “Study on Costs Associated with Underperforming Software and
Information Technology,” requires the DoD to conduct an independent study on the
challenges, effects, and potential solutions related to the use of software and
information technology (IT) within the DoD. This study involves a survey of
Armed Forces members to measure lost working time. We will ask you about your
most recent login experience and the performance of software needed to do your
job.

This survey should take approximately 10-15 minutes. Your participation in this
survey is entirely voluntary. You can choose not to participate or skip any
questions that you do not feel comfortable discussing. In our reporting, we will
aggregate the survey responses and will not be attributing your responses to
you. Though we can never promise absolutely zero risk of being identified, we
anticipate participation poses very minimal risk, given aggregating responses
and controlling contact information we have for participants. Please do not
discuss or comment on classified information.

For questions about the study, please contact Dr. Bonnie Triezenberg at
btriezen@rand.org or Ms. Sarah Zabel at szabel@rand.org. For questions about
your rights as a research subject, you can contact RAND’s Human Subjects
Protection Committee at (310) 393-0411, ext.6369 or at hspcadmin@rand.org. If
you’re experiencing any technical issues with the survey, please email us at
srgwebhelp@rand.org.



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FOR ASSISTANCE OR QUESTIONS ABOUT THE SURVEY CONTACT US AT SRGWEBHELP@RAND.ORG.

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