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Unlocking the Full Potential of Users Through Userization and DAPs Read Now →


WHATFIX

Whatfix
 * Products
   
   Product
   
   Whatfix DAP
   Analyze, Build and Deliver experiences to application users and drive
   adoption with the Whatfix Digital Adoption Platform.
   Capabilities
   Personalization
   Omnichannel Adoption
   Automation
   Integrations
   Marketplace
   Analyze
   Product Analytics
   Identify key user behaviours within an application
   Guidance Analytics
   Track usage of Widgets and Help content
   User Feedback
   Obtain user feedback on Help content in real time
   Build
   Content Creation
   Easily create and publish content in engaging formats
   Content Aggregation
   Make content from all enterprise systems accessible
   Content Management
   Seamlessly manage content in clearly defined stages
   Deliver
   Guidance & Training
   Offer step-by-step guidance and train users in real time
   Ondemand Support
   Offer contextual support at the moment of need
   In-app messaging
   Make announcements, conduct surveys and communicate change
   Core
   Web
   Desktop
   Mobile
   OEM
   Enterprise
 * Solutions
   
   Solutions
   
   By Use Case
   Digital Transformation
   Adopt new technology without a dip in productivity
   Change Management
   Manage enterprise change with efficiency
   Remote Training
   Train remote team members with in-app learning
   User Adoption
   Increase user adoption of your enterprise software
    
   Employee Onboarding
   Onboard new hires faster with in-app training
   Performance Support
   Improve employee productivity with self-service support
   User Onboarding
   Onboard new users faster with personalized walkthroughs
   By Platform Vendor
   Salesforce
   SAP
   Oracle
   Microsoft
   Workday
   By Application Category
   CRM
   HCM
   Insurance
   Source to Pay
   Meeting Solutions
   Digital Banking
   By Role
   Learning & Training Professionals
   Digital Transformation & Change Management Experts
   Product Managers
   Sales Professionals
   HR Professionals
 * Customers
 * Pricing
 * Resources
   
   Resources
   
   Resources
   Resource Library
   Explore intriguing customer success stories, videos, webinars and podcasts.
   Blog
   Learn more about driving digital adoption for your organization.
   Quick Links
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   Analyst Reports
   eBooks
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   Services
   Center of Excellence
   Whatfix University
   Support
   Whatfix Support
   FAQs
 * Company
   
   Company
   
   Company
   About Us
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   Awards



Sign In Get a Demo Start Your Free Trial
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Sign In Get a Demo

Whatfix empowers organizations and software users to unlock the true potential
of applications across web, desktop, and mobile interfaces

Get a Demo
Start Your Free Trial


SOFTWARE
CLICKS FASTER
WITH WHATFIX

Whatfix empowers organizations and software users to unlock the true potential
of applications across web, desktop, and mobile interfaces

Get a Demo


72%

INCREASE IN PRODUCTIVITY


SOFTWARE
CLICKS SMARTER
WITH WHATFIX

Whatfix empowers organizations and software users to unlock the true potential
of applications across web, desktop, and mobile interfaces

Get a Demo


50%

IMPROVED TIME TO PRODUCTIVITY


SOFTWARE
CLICKS SMOOTHER
WITH WHATFIX

Whatfix empowers organizations and software users to unlock the true potential
of applications across web, desktop, and mobile interfaces

Get a Demo


$950K

SAVED IN TRAINING RESOURCES

 1. 
 2. 
 3. 




OUR PRODUCT OFFERINGS

Digital Adoption Platform (DAP) Product Analytics
Digital Adoption Platform (DAP) Product Analytics


WHATFIX DIGITAL ADOPTION PLATFORM

Make your technology user-savvy with personalized onboarding, interactive
guidance, and on-demand support in the flow of work

DAP on Web

Handhold users to successfully unlock your application’s value with guidance
that is personalized at scale

Learn More

DAP on Desktop

Improve process compliance and decrease time-to-complete business-critical
operations on legacy software with contextual in-app guidance that’s easy to
create and deploy

Learn More

DAP on Mobile

Create, test, and publish on-brand, targeted experiences in minutes without
engineering resources or updating your app

Learn More

DAP on Web

Handhold users to successfully unlock your application’s value with guidance
that is personalized at scale

Learn More

DAP on Desktop

Improve process compliance and decrease time-to-complete business-critical
operations on legacy software with contextual in-app guidance that’s easy to
create and deploy

Learn More

DAP on Mobile

Create, test, and publish on-brand, targeted experiences in minutes without
engineering resources or updating your app

Learn More

1:15











WHATFIX PRODUCT ANALYTICS

Unleash the full potential of your applications by analyzing engagement and
making data-driven decisions that drive user adoption and product growth

Extract and analyze product data easily

Quickly capture product and user data with a no-code, visual event tracking
editor that captures behavioral analytics critical to building high-performance
products

Learn More

Understand how users interact with your product

Identify key user insights such as drop-off and friction points, user cohort and
segmentation trends, or any custom in-app event you want to track

Learn More

Act based on insights

Use these insights to influence your product roadmap and to contextualize the
user experience based on behavioral and segmentation data

Learn More

Extract and analyze product data easily

Quickly capture product and user data with a no-code, visual event tracking
editor that captures behavioral analytics critical to building high-performance
products

Learn More

Understand how users interact with your product

Identify key user insights such as drop-off and friction points, user cohort and
segmentation trends, or any custom in-app event you want to track

Learn More

Act based on insights

Use these insights to influence your product roadmap and to contextualize the
user experience based on behavioral and segmentation data

Learn More

1:14











TRUSTED BY ORGANIZATIONS AROUND THE WORLD

Recognized in 2022 Gartner® Market Guide for Digital Adoption Platforms

0+

CUSTOMERS

150+ of Fortune 1000

Leader in Everest Group's Digital Adoption Platform (DAP) and Workplace Employee
Engagement (WEEM) PEAK Matrix® Assessments

0+

COUNTRIES REPRESENTED

Offices in US, UK, Germany, Australia, Singapore and India

Leader in Forrester New Wave™: Digital Adoption Platforms, Q4 2022

0%

CSAT SCORE

Customer-First Culture

Previous
Next

SEE WHY CUSTOMERS LOVE WHATFIX

“From the beginning, the Whatfix team has been responsive and easy to work with,
Resource savings worth about $950,000 can be used now for profit-generating
activities from the couple of different deployments that we have done with
Whatfix.”

AMY BOLDT



Learning Leader,
Sentry



Learn More

“With a heavily customized Salesforce instance and multi-cultural processes, the
flexibility of Whatfix empowers us to get the right training to the right people
at the right time!”

LEE GLENN



Senior Specialist, Global CRM Training,
Experian



Learn More

“Whatfix has helped solve many of our new user onboarding issues, and having
Whatfix as a single centralized place for the latest training documentation is a
game changer.”

ALAN C



Senior Content Developer,
AutoZone



Learn More

“We have gotten really positive feedback about Whatfix. Team leaders confirm
it’s a fantastic opportunity for self-learning because it enables users to
search in-application and find answers to their questions quickly.”

KATJA MARGGRAF



Business Owner ERO for GSC+DK,
Hays



Learn More

“Training was becoming a bottleneck to growth. We have hundreds of hotels
worldwide using PurchasePlus – and that number is rising fast. We could no
longer host the increasing number of Zoom training calls. It was also putting
pressure on our support network to manage the incoming enquiries.”

DREW NIXON



Head of Customer Success,
Marketboomer



Learn More

“For employees, Whatfix is a part of Salesforce now. They expect to find in-app
training and answers. If it wasn’t for Whatfix, there’d be very confused people
on my sales team.”

ADAM SHAPIRO



Business Analyst,
Cardinal Health



Learn More

INNOVATION AT WHATFIX

Software should work the way users need it to work. Software needs to adapt to
the user’s context and make it easier to take action. We are on a mission to
create a world where individuals are empowered to freely use and experience the
benefits of technology. We do this, through Userization.

ANALYST REPORT
Unlocking the Full Potential of Users Through Userization and DAPs
Download now >

WHITEPAPER
Software Userization: Users First, Technology Second
Download now >


EXPLORE MORE WITH WHATFIX

DAP
What is a Digital Adoption Platform?
User Onboarding
Product-Led Onboarding
Digital Transformation
10 Ways to Accelerate Digital Transformation
Employee Training & Development
The Importance of Upskilling


READY TO EXPERIENCE WHATFIX FOR YOURSELF? GO FOR IT.

Get a Demo


Empowering Individuals and Organizations Through Digital Adoption

Explore
Why Whatfix
Pricing
Request a demo
Use Cases
Digital Transformation
Change Management
Performance Support
User Adoption
Remote Training
NEW TO DIGITAL ADOPTION?
What is Digital Adoption
Digital Adoption Solutions
What is a Digital Adoption Platform
What is Digital Transformation
Change Management
Product Tour
Guided Tours
Digital Workplace
Interactive Walkthroughs
Performance Support
Learning & Development Strategy
Support
Whatfix Support
FAQs
Resources
Resource Library
Blog
Whatfix University
Company
About Us
Customers
Partners
Careers
Newsroom
Awards
Terms
Privacy
Follow
Twitter
Facebook
LinkedIn
Explore
Why Whatfix
Pricing
Request a demo
Use Cases
Digital Transformation
Change Management
Performance Support
User Adoption
Remote Training
NEW TO DIGITAL ADOPTION?
What is Digital Adoption
Digital Adoption Solutions
What is a Digital Adoption Platform
What is Digital Transformation
Change Management
Product Tour
Guided Tours
Digital Workplace
Interactive Walkthroughs
Performance Support
Learning & Development Strategy
Support
Whatfix Support
FAQs
Resources
Resource Library
Blog
Whatfix University
Company
About Us
Customers
Partners
Careers
Newsroom
Awards
Terms
Privacy
Follow

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