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Serverless
AWS LambdaRun code without thinking about servers
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PRIVACY NOTICE

LAST UPDATED: JUNE 3, 2022

To see prior version, click here.

This Privacy Notice describes how we collect and use your personal information
in relation to AWS websites, applications, products, services, events, and
experiences that reference this Privacy Notice (together, “AWS Offerings”).

This Privacy Notice does not apply to the “content” processed, stored, or hosted
by our customers using AWS Offerings in connection with an AWS account. See the
agreement governing your access to your AWS account and the AWS Data Privacy FAQ
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 * Examples of Information Collected
   

PERSONAL INFORMATION WE COLLECT

We collect your personal information in the course of providing AWS Offerings to
you.

Here are the types of information we gather:

 * Information You Give Us: We collect any information you provide in relation
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HOW WE USE PERSONAL INFORMATION

We use your personal information to operate, provide, and improve AWS Offerings.
Our purposes for using personal information include:

 * Provide AWS Offerings: We use your personal information to provide and
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   including registrations, subscriptions, purchases, and payments.
 * Measure, Support, and Improve AWS Offerings: We use your personal information
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 * Recommendations and Personalization: We use your personal information to
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 * Comply with Legal Obligations: In certain cases, we have a legal obligation
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 * Communicate with You: We use your personal information to communicate with
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 * Fraud and Abuse Prevention and Credit Risks: We use your personal information
   to prevent and detect fraud and abuse in order to protect the security of our
   customers, AWS, and others. We may also use scoring methods to assess and
   manage credit risks.
 * Purposes for Which We Seek Your Consent: We may also ask for your consent to
   use your personal information for a specific purpose that we communicate to
   you.
   

COOKIES

To enable our systems to recognize your browser or device and to provide AWS
Offerings, we use cookies. For more information about cookies and how we use
them, please read our Cookie Notice.


HOW WE SHARE PERSONAL INFORMATION

Information about our customers is an important part of our business and we are
not in the business of selling our customers’ personal information to others. We
share personal information only as described below and with Amazon.com, Inc. and
the affiliates that Amazon.com, Inc. controls that are either subject to this
Privacy Notice or follow practices at least as protective as those described in
this Privacy Notice.

 * Transactions Involving Third Parties: We make available to you services,
   software, and content provided by third parties for use on or through AWS
   Offerings. You can tell when a third party is involved in your transactions,
   and we share information related to those transactions with that third party.
   For example, you can order services, software, and content from sellers using
   the AWS Marketplace and we provide those sellers information to facilitate
   your subscription, purchases, or support.
 * Third-Party Service Providers: We employ other companies and individuals to
   perform functions on our behalf. Examples include: delivering AWS hardware,
   sending communications, processing payments, assessing credit and compliance
   risks, analyzing data, providing marketing and sales assistance (including
   advertising and event management), conducting customer relationship
   management, and providing training. These third party service providers have
   access to personal information needed to perform their functions, but may not
   use it for other purposes. Further, they must process that information in
   accordance with this Privacy Notice and as permitted by applicable data
   protection law.
 * Business Transfers: As we continue to develop our business, we might sell or
   buy businesses or services. In such transactions, personal information
   generally is one of the transferred business assets but remains subject to
   the promises made in any pre-existing Privacy Notice (unless, of course, the
   individual consents otherwise). Also, in the unlikely event that AWS or
   substantially all of its assets are acquired, your information will of course
   be one of the transferred assets.
 * Protection of Us and Others: We release account and other personal
   information when we believe release is appropriate to comply with the law,
   enforce or apply our terms and other agreements, or protect the rights,
   property, or security of AWS, our customers, or others. This includes
   exchanging information with other companies and organizations for fraud
   prevention and detection and credit risk reduction.
 * At Your Option: Other than as set out above, you will receive notice when
   personal information about you might be shared with third parties, and you
   will have an opportunity to choose not to share the information.
   

LOCATION OF PERSONAL INFORMATION

Amazon Web Services, Inc. is located in the United States, and our affiliated
companies are located throughout the world. Depending on the scope of your
interactions with AWS Offerings, your personal information may be stored in or
accessed from multiple countries, including the United States. Whenever we
transfer personal information to other jurisdictions, we will ensure that the
information is transferred in accordance with this Privacy Notice and as
permitted by applicable data protection laws.


HOW WE SECURE INFORMATION

At AWS, security is our highest priority. We design our systems with your
security and privacy in mind.

 * We maintain a wide variety of compliance programs that validate our security
   controls. Click here to learn more about our compliance programs.
 * We protect the security of your information during transmission to or from
   AWS websites, applications, products, or services by using encryption
   protocols and software.
 * We follow the Payment Card Industry Data Security Standard (PCI DSS) when
   handling credit card data.
 * We maintain physical, electronic, and procedural safeguards in connection
   with the collection, storage, and disclosure of personal information. Our
   security procedures mean that we may request proof of identity before we
   disclose personal information to you.
   

INTERNET ADVERTISING AND THIRD PARTIES

AWS Offerings may include third-party advertising and links to other websites
and applications. Third party advertising partners may collect information about
you when you interact with their content, advertising, or services. For more
information about third-party advertising, including interest-based ads, please
read our Interest-Based Ads notice.


ACCESS AND CHOICE

You can view, update, and delete certain information about your account and your
interactions with AWS Offerings. Click here for a list of examples of
information that you can access. If you cannot access or update your information
yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many
AWS Offerings include settings that provide you with options as to how your
information is being used. You can choose not to provide certain information,
but then you might not be able to take advantage of certain AWS Offerings.

 * Account Information: If you want to add, update, or delete information
   related to your account, please go to the AWS Management Console. When you
   update or delete any information, we usually keep a copy of the prior version
   for our records.
 * Communications: If you do not want to receive promotional messages from us,
   please unsubscribe or adjust your communication preferences in the AWS
   Management Console or the AWS Email Preference Center. If you do not want to
   receive in-app notifications from us, please adjust your notification
   settings in the app or your device.
 * Advertising: If you don’t want to see interest-based ads, please adjust your
   Advertising Preferences.
 * Browser and Devices: The Help feature on most browsers and devices will tell
   you how to prevent your browser or device from accepting new cookies, how to
   have the browser notify you when you receive a new cookie, or how to disable
   cookies altogether.
 * Sellers and Amazon Partners: Sellers and Amazon Partner Network members can
   add, update, or delete information in the AWS Marketplace and APN Partner
   Central, respectively.
   

CHILDREN’S PERSONAL INFORMATION

We don’t provide AWS Offerings for purchase by children. If you’re under 18, you
may use AWS Offerings only with the involvement of a parent or guardian.


RETENTION OF PERSONAL INFORMATION

We keep your personal information to enable your continued use of AWS Offerings,
for as long as it is required in order to fulfill the relevant purposes
described in this Privacy Notice, as may be required by law (including for tax
and accounting purposes), or as otherwise communicated to you. How long we
retain specific personal information varies depending on the purpose for its
use, and we will delete your personal information in accordance with applicable
law.


CONTACTS, NOTICES, AND REVISIONS

If you have any concerns about privacy at AWS, please contact us with a thorough
description, and we will try to resolve the issue for you. 

For any prospective or current customers of Amazon Web Services, Inc., our
mailing address is: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle,
WA 98109-5210, ATTN: AWS Legal


Contact details for specific jurisdictions including the European Economic Area,
the UK and Switzerland, can be found in “Additional Information for Certain
Jurisdictions” below. 

If you interact with AWS Offerings on behalf of or through your organization,
then your personal information may also be subject to your organization’s
privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Notice may also change. You
should check our website frequently to see recent changes. You can see the date
on which the latest version of this Privacy Notice was posted. Unless stated
otherwise, our current Privacy Notice applies to all personal information we
have about you and your account. We stand behind the promises we make, however,
and will never materially change our policies and practices to make them less
protective of personal information collected in the past without informing
affected customers and giving them a choice.


EU-US AND SWISS-US PRIVACY SHIELD

We do not rely on the Privacy Shield but continue to keep to the commitments
that we made when we certified to the Privacy Shield.

Amazon Web Services, Inc. participates in the EU-US and Swiss-US Privacy Shield
frameworks. Click here to learn more.

ADDITIONAL INFORMATION FOR CERTAIN JURISDICTIONS

We provide additional information about our controllers and data protection
officers (as applicable), the privacy, collection, and use of personal
information of prospective and current customers of AWS Offerings located in
certain jurisdictions.


 * Brazil
   
   Controller of Personal Information. When Amazon AWS Serviços Brasil Ltda. is
   the provider of an AWS Offering, Amazon AWS Serviços Brasil Ltda., A.
   Presidente Juscelino Kubitschek, 2.041, Torre E - 18th and 19th Floors, Vila
   Nova Conceicao, Sao Paulo, is the data controller of personal information
   collected or processed through the AWS Offering. The data protection officer
   for Amazon AWS Serviços Brasil Ltda. can be contacted at
   aws-brasil-privacy@amazon.com.
   
   Processing. We process your personal information on one or more of the
   following legal bases:
   
    * as necessary to enter into a contract with you or a legal entity you
      represent, to perform our contractual obligations, to provide AWS
      Offerings, to respond to requests from you, or to provide customer
      support;
    * where we have a legitimate interest, as described in this Privacy Notice
      (see How We Use Personal Information above);
    * as necessary to comply with relevant law and legal obligations, including
      to respond to lawful requests and orders; or
    * with your consent.
   
   Your Rights. Subject to applicable law, you have the right to:
   
    * ask whether we hold personal information about you and request copies of
      such personal information and information about how it is processed;
    * request that inaccurate personal information is corrected;
    * request deletion of personal information that is no longer necessary for
      the purposes underlying the processing, processed based on withdrawn
      consent, or processed in non-compliance with applicable legal
      requirements;
    * request us to restrict the processing of personal information where the
      processing is inappropriate;
    * object to the processing of personal information;
    * request portability of personal information that you have provided to us
      (which does not include information derived from the collected
      information), where the processing of such personal information is based
      on consent or a contract with you and is carried out by automated means;
      and
    * request information about the possibility of refusing consent and the
      consequences of doing so.
   
   If you wish to do any of these things and you are an AWS customer, please
   contact us here. If you are not an AWS customer, please contact us here or at
   the address under Controller of Personal Information above. 
   
   You can also file a complaint with Brazil’s National Data Protection
   Authority (ANPD) through its official channels.
   
   When you consent to our processing your personal information for a specified
   purpose, you may withdraw your consent at any time, and we will stop any
   further processing of your data for that purpose.
   
   Transfers outside of Brazil. When we transfer your personal information
   outside Brazil, we do so in accordance with the terms of this Privacy Notice
   and applicable data protection law. 

 * California
   
   These additional disclosures are required by the California Consumer Privacy
   Act and are effective as of February 9, 2021:
   
   Categories of personal information collected. The personal information that
   we may collect, or may have collected from consumers in the preceding twelve
   months, fall into the following categories established by the California
   Consumer Privacy Act, depending on how you engage with the AWS Offerings:
   
    * Identifiers, such as your name, alias, address, phone numbers, or IP
      address;
    * personal information as described in subdivision (e) of Section 1798.80 of
      the California Civil Code, such as a credit card number;
    * characteristics of protected classifications under California or US
      federal law, such as age or gender, for example if we conduct user surveys
      or analysis;
      
    * commercial information, such as purchase activity;
    * Internet or other electronic network activity information, including
      content interaction information, such as content downloads, streams, and
      playback details;
    * biometric information, such as your voice or appearance, for example if
      you choose to participate in a demonstration of a speech or image
      recognition service;
      
    * geolocation data, such as the location of your device or computer, for
      example if you enable location services to enhance your experience through
      event applications we offer;
    * audio, visual, electronic or other similar information, including when you
      communicate with us by phone or otherwise;
    * professional or employment-related information, for example data you may
      provide about your business;
    * inference data, such as information about your preferences; and
    * education information, such as information about enrollment status, fields
      of study, or degrees, honors, and awards received.
   
   For more information about the personal information we collect, click here.
   
   Categories of personal information disclosed for a business purpose. The
   personal information that we may have disclosed about consumers for a
   business purpose in the preceding twelve months fall into the following
   categories established by the California Consumer Privacy Act, depending on
   how you engage with the AWS Offerings:
   
    * Identifiers, such as your name, address, or phone numbers, for example if
      we use a third party carrier to deliver AWS hardware;
    * personal information as described in subdivision (e) of Section 1798.80 of
      the California Civil Code, such as a credit card number, for example if we
      use a third party payment processor;
    * your age, gender, or other protected classifications under California or
      US federal law, for example if we conduct user surveys or analysis using a
      third party service provider;
      
    * commercial information, such as the details of a product or service you
      purchased if a third party service provider is assisting to provide that
      product or service to you;
    * Internet or other electronic network activity information, such as if we
      use a third party service provider to help us gather reports for analyzing
      the health of our devices and services;
    * biometric information, for example if you choose to participate in a
      demonstration of certain AWS services facilitated by a third party service
      provider;
      
    * geolocation data, for example if we enable transportation services from a
      third party in connection with an AWS event;
      
    * audio, visual, electronic or other similar information, for example if a
      third party service provider reviews recordings of customer support phone
      calls for quality assurance purposes;
    * professional or employment-related information, for example if we provide
      information to a third party service provider for verification or
      registration as part of the AWS Offerings; and
    * education information, for example if we facilitate employment or
      internship recruitment activities for participants in the AWS Educate
      program.
   
   For more information about the personal information we may disclose to third
   parties for a business purpose, click here and here.
   
   Your Rights. You may have the right under the California Consumer Privacy Act
   to request information about the collection of your personal information by
   us, or access to or deletion of your personal information. If you wish to do
   any of these things, please contact us (for AWS customers) or contact us at
   the address under Contacts, Notices, and Revisions above (for AWS customers
   and non-customers). Depending on your data choices, certain services may be
   limited or unavailable.
   
   No sale of personal information. In the preceding twelve months, we have not
   sold any personal information of consumers, as those terms are defined under
   the California Consumer Privacy Act.
   
   No Discrimination. We will not discriminate against any consumer for
   exercising their rights under the California Consumer Privacy Act.

 * Canada
   
   Your Rights. Subject to applicable law, you have the right to:
   
    * ask whether we hold personal information about you and request copies of
      such personal information and information about how it is processed;
    * request that inaccurate personal information is corrected;
    * request deletion of personal information that is no longer necessary for
      the purposes underlying the processing, processed based on withdrawn
      consent, or processed in non-compliance with applicable legal
      requirements; and
    * lodge a complaint with us regarding our practices related to your personal
      information.
   
   If you wish to do any of these things and you are an AWS customer, please
   contact us. If you are not an AWS customer, please contact us at the address
   stated under Contacts, Notices, and Revisions above.

 * Costa Rica
   
   Your Rights. With respect to data collected and processed by Amazon Web
   Services Costa Rica (“AWS Costa Rica”), you have the rights of access,
   rectification, erasure, restriction, or complaint. When you consent to AWS
   Costa Rica processing your personal information for a specified purpose, you
   may withdraw your consent at any time and AWS Costa Rica will stop any
   further processing of your data for that purpose.
   
   If you wish to do any of these things and you are an AWS customer, please
   contact us. If you are not an AWS customer, please contact us at Zona Franca
   America, Edificio C7. 600 norte de Plaza Real Cariari, sobre la paralela a la
   Autopista General Cañas. San Francisco de Heredia, Costa Rica.
   

 * European Economic Area, UK, and Switzerland
   
   Controller of Personal Information. When Amazon Web Services EMEA SARL is the
   provider of an AWS Offering, Amazon Web Services EMEA SARL, 38 Avenue John F.
   Kennedy, L-1855, Luxembourg, is the data controller of personal information
   collected or processed through the AWS Offering. 
   
   Amazon Web Services EMEA SARL is also the authorized representative of Amazon
   Web Services, Inc. in the EEA.
   
   Processing. We process your personal information on one or more of the
   following legal bases:
   
    * as necessary to enter into a contract with you or a legal entity you
      represent, to perform our contractual obligations, to provide AWS
      Offerings, to respond to requests from you, or to provide customer
      support;
      
    * where we have a legitimate interest, as described in this Privacy Notice
      (see How We Use Personal Information above);
      
    * as necessary to comply with relevant law and legal obligations, including
      to respond to lawful requests and orders; or 
    * with your consent.
   
   Information We Retain After Your Account is Closed.
   
   
    * If you decide to terminate your agreement and close your AWS account, we
      will retain your content for a period of up to 90 days after account
      closure, during which you may still access part of the AWS Management
      Console in order to retrieve your billing documents and to contact
      customer support. During this period, you may also decide to reopen your
      AWS account. At the end of this period, we will delete any content
      remaining in your account.
      
    * After account closure, we may need to keep certain information for an
      additional period of time for legal and legitimate business purposes. For
      example, we may retain personal information such as your contact
      information (e.g., name, email address, physical address) and any invoices
      that AWS has sent to you (e.g., record of purchases, applicable discounts,
      and tax information) for tax and accounting purposes. If applicable, AWS
      may also retain records of communications with you, as well as relevant
      logs (e.g., a log of your account closure) for dispute resolution
      purposes. We further may keep records for preventing fraud and ensuring
      security, for example in case of misuse of our services or violation of
      our terms.
   
   Your Rights. Subject to applicable law, you have the right to:
   
    * ask whether we hold personal information about you and request copies of
      such personal information and information about how it is processed;
    * request that inaccurate personal information is corrected;
    * request deletion of personal information that is no longer necessary for
      the purposes underlying the processing, processed based on withdrawn
      consent, or processed in non-compliance with applicable legal
      requirements;
    * request us to restrict the processing of personal information where the
      processing is inappropriate;
    * object to the processing of personal information; and
    * request portability of personal information that you have provided to us
      (which does not include information derived from the collected
      information), where the processing of such personal information is based
      on consent or a contract with you and is carried out by automated means.
   
   Questions and Contacts. If you wish to do any of these things or have a
   data-protection related question, and you are an AWS customer, please contact
   us here. If you are not an AWS customer, please contact us here. 
   
   The data protection officer for Amazon Web Services EMEA SARL can be
   contacted at aws-EU-privacy@amazon.com.
   
   
   You can also lodge a complaint with our principal supervisory authority, the
   Commission Nationale pour la Protection des Données in Luxembourg, or with a
   local authority.
   
   When you consent to our processing your personal information for a specified
   purpose, you may withdraw your consent at any time, and we will stop any
   further processing of your data for that purpose.
   
   
   Cookies. Please refer to our Cookie Notice.
   
   Transfers outside of the EEA. When we transfer your personal information
   outside the EEA we do so in accordance with the terms of this Privacy Notice
   and applicable data protection law.
   

 * India
   
   For any prospective or current customers of Amazon Internet Services Private
   Limited, our mailing address is: Amazon Internet Services Private Limited,
   Block E, 14th Floor, Unit Nos. 1401 to 1421, International Trade Tower, Nehru
   Place, New Delhi, Delhi 110019, India, ATTN: AISPL Legal.

 * Japan
   
   Controller of Personal Information
   
   Any personal information provided to or gathered by Amazon Web Services Japan
   G.K. is controlled primarily by Amazon Web Services Japan G.K., 3-1-1
   Kamiosaki, Shinagawa-ku, Tokyo 141-0021 JAPAN. Any personal information
   collected by Amazon Web Services, Inc. is controlled primarily by Amazon Web
   Services, Inc. 
   
   Use of Personal Information
   
   We jointly use your personal information for such purposes as described in
   this Privacy Notice with domestic and foreign affiliates that Amazon.com,
   Inc. controls, including Amazon Web Services, Inc., Amazon Web Services Japan
   G.K., Amazon Web Services EMEA SARL, and other global entities that either
   are subject to this Privacy Notice or follow practices at least as protective
   as those described in this Privacy Notice. Jointly used personal information
   includes personal information described under “Personal Information We
   Collect” and “Example of Information Collected” above. Amazon Web Services,
   Inc. is the business operator primarily responsible for managing jointly used
   personal information.
   
   
   We may transfer personal information to third parties only to the extent
   described under “How We Share Personal Information” above and in accordance
   with the Act on Protection of Personal Information.
   
   
   Your Rights
   
   You may have the right to request access to or delete your personal
   information in accordance with applicable law. If you wish to submit a data
   subject access request, please contact us (for AWS customers) or contact
   us at our mailing address, Amazon Web Services Japan G.K., 3-1-1 Kamiosaki,
   Shinagawa-ku, Tokyo 141-0021 JAPAN, ATTN: AWS Japan Legal (for current or
   prospective customers of Amazon Web Services Japan G.K. and non-customers in
   Japan).
   

 * Malaysia
   
   A Bahasa Malaysia translation of this Privacy Notice can be found here.
   

 * South Korea
   
   AWS does not knowingly collect personal information from children under the
   age of 14 without the consent of the child's parent or guardian.  
   
   
   How We Share Personal Information
   
   AWS may share personal information as described in this Privacy Notice,
   including with affiliates of Amazon Web Services, Inc.
   
   
   AWS has contracts in place with the following third party service provider(s)
   (delegatees) to perform functions on behalf of AWS in Korea, and they may
   have access to your personal information as needed to perform their functions
   described below:
   
   
   Name of Party 
   
   Description of Function
   
   BusinessOnCommunication Co., ltd. Payment invoicing
   
   Marketo
   
   Customer communications
   
   NHN KCP Corp. Payment instrument processing and invoicing
   
   PaymentTech
   
   Payment instrument processing
   
   Salesforce
   
   Customer relationship management
   
   General Agent Domestic agent
   
   AWS may share your personal information with the following third party
   service provider(s) outside of Korea as described below: 
   
   Name of Party (Contact Information)
   
   Country
   
   Transferred Items
   
   Purpose of Transfer
   
   Date and Method of Transfer
   
   Period of Retention
   
   Marketo
   (privacyofficer@marketo.com)
   
   United States
   
   Personal information as described in this Privacy Notice
   
   Customer communications
   
   Transmission of data through information network as needed
   
   As disclosed in the Privacy Notice
   
   Salesforce
   (privacy@salesforce.com)
   
   United States
   
   Personal information as described in this Privacy Notice
   
   Customer Relationship Management
   
   Transmission of data through information network as needed
   
   As disclosed in the Privacy Notice
   
   PaymentTech
   
   (+1-800-935-9935)
   
   United States
   
   Personal information as described in this Privacy Notice
   
   Payment Instrument Processing
   
   Transmission of data through information network as needed
   
   As disclosed in the Privacy Notice
   
   Deletion of Personal Information 
   
   AWS will delete your personal information (including after closure of your
   AWS account) as described in this Privacy Notice. When deleting personal
   information, AWS will take standard commercially reasonable measures to make
   the personal information practically irrecoverable or irreproducible. The
   specific manner of deletion will depend on the information being deleted, how
   the information was collected and stored, and your interactions with us.
   Electronic documents or files containing personal information will be deleted
   using a technical method that makes recovery or retrieval of such information
   practically impossible or renders the data no longer personally identifiable.
   Non-electronic documents or files containing personal information will be
   shredded, incinerated, or both.
   
   
   Retention of Personal Information
   
   
   AWS Korea keeps your personal information to enable your continued use of AWS
   Offerings, for as long as it is required in order to fulfill the relevant
   purposes described in this Privacy Notice, as may be required by law
   (including for tax and accounting purposes as may be required by the
   Framework Act on National Taxes of Republic of Korea or other laws), or as
   otherwise communicated to you. How long we retain specific personal
   information varies depending on the purpose for its use, and we will delete
   your personal information in accordance with applicable law.
   
   
   Domestic Agent Information
   
   The information of Domestic Agent based on the Personal Information Protect
   Act is as follows:
   
   Name and representative: General Agent Co., Ltd. (Representative: Eun Mi Kim)
   Address: 28, Saemunan-ro 5ga-gil Jongno-gu, Seoul
   Telephone number: (02) 735 6888
   Email address: AWS@generalagent.co.kr
   
   
   If you have any privacy questions or requests please contact:
   
   AWS Korea Privacy
   Email: aws-korea-privacy@amazon.com
   
   
   Korean translation of this Privacy Notice can be found here.
   

EXAMPLES OF INFORMATION COLLECTED

INFORMATION YOU GIVE US

You provide information to us when you:

 * search for, subscribe to, or purchase AWS Offerings;
 * create or administer your AWS account (and you might have more than one
   account if you have used more than one email address when using AWS
   Offerings);
 * configure your settings for, provide data access permissions for, or
   otherwise interact with AWS Offerings; 
 * register for or attend an AWS event;
 * purchase or use content, products, or services from third-party providers
   through the AWS Marketplace (or other similar venues operated or provided by
   us);
 * offer your content, products, or services on or through AWS Offerings or the
   AWS Marketplace (or other similar venues operated or provided by us);
 * communicate with us by phone, email, or otherwise; 
 * complete a questionnaire, a support ticket, or other information request
   forms; 
 * post on AWS websites or participate in community features; and
 * employ notification services.

Depending on your use of AWS Offerings, you might supply us with such
information as:

 * your name, email address, physical address, phone number, and other similar
   contact information;
 * payment information, including credit card and bank account information;
 * information about your location;
 * information about your organization and your contacts, such as colleagues or
   people within your organization;
 * usernames, aliases, roles, and other authentication and security credential
   information;
 * content of feedback, testimonials, inquiries, support tickets, and any phone
   conversations, chat sessions and emails with or to us; 
 * your image (still, video, and in some cases 3-D), voice, and other
   identifiers that are personal to you when you attend an AWS event or use
   certain AWS Offerings;
 * information regarding identity, including government-issued identification
   information; 
 * corporate and financial information; and
 * VAT numbers and other tax identifiers.
   

AUTOMATIC INFORMATION

We collect information automatically when you:

 * visit, interact with, or use AWS Offerings (including when you use your
   computer or other device to interact with AWS Offerings); 
 * download content from us;
 * open emails or click on links in emails from us; and
 * interact or communicate with us (such as when you attend an AWS event or when
   you request customer support).

Examples of the information we automatically collect include:

 * network and connection information, such as the Internet protocol (IP)
   address used to connect your computer or other device to the Internet and
   information about your Internet service provider; 
 * computer and device information, such as device, application, or browser type
   and version, browser plug-in type and version, operating system, or time zone
   setting; 
 * the location of your device or computer;
 * authentication and security credential information;
 * content interaction information, such as content downloads, streams, and
   playback details, including duration and number of simultaneous streams and
   downloads; 
 * AWS Offerings metrics, such as offering usage, occurrences of technical
   errors, diagnostic reports, your settings preferences, backup information,
   API calls, and other logs; 
 * the full Uniform Resource Locators (URL) clickstream to, through, and from
   our website (including date and time) and AWS Offerings, content you viewed
   or searched for, page response times, download errors, and page interaction
   information (such as scrolling, clicks, and mouse-overs);
 * email addresses and phone numbers used to contact us; and
 * identifiers and information contained in cookies (see our Cookie Notice).  

INFORMATION FROM OTHER SOURCES

Examples of information we receive from other sources include:

 * marketing, sales generation, and recruitment information, including your
   name, email address, physical address, phone number, and other similar
   contact information; 
 * subscription, purchase, support, or other information about your interactions
   with products and services offered by us, our affiliates (such as AWS
   training courses), or third parties (such as products offered through the AWS
   Marketplace) in relation to AWS Offerings; 
 * search results and links, including paid listings (such as Sponsored Links);
   and 
 * credit history information from credit bureaus.

INFORMATION YOU CAN ACCESS

Examples of information you can access through AWS Offerings include:

 * your name, email address, physical address, phone number, and other similar
   contact information; 
 * usernames, aliases, roles, and other authentication and security credential
   information;
 * your subscription, purchase, usage, billing, and payment history; 
 * payment settings, such as payment instrument information and billing
   preferences;
 * tax information; 
 * email communication and notification settings; and 
 * if you participate in the AWS Marketplace or Amazon Partner Network (or other
   similar venues operated or provided by us), your account, your status,
   subscriptions, and other information.

Customers can access the information above through AWS Offerings, such as the
AWS Management Console (including the My Account, Billing Dashboard, Bills,
Payment Methods, Payment History, Preferences and Tax Settings pages), the AWS
Email Preference Center, AWS Marketplace, and APN Partner Central.

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