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ALREADY HAVE A TICKET? LOGIN HERE TO WATCH THE SHOW


JULY 18TH, 2024

LIVESTREAM PACKAGES


GO TO SHOW PAGE

JULY 19TH 2024

LIVESTREAM PACKAGES


GO TO SHOW PAGE

BOTH SHOWS! 

LIVESTREAM PACKAGES


SEE PACKAGES



DONATE TO THE BUSYHEAD PROJECT
 * LIVESTREAM PACKAGES
 * FAQS
   
   
   WHAT TIME IS THE SHOW?
   
   
   The livestream starts at 8:30pm ET. The show starts at 8:45pm ET. The replay
   will be available for 48 hours after the show.
   
   
   
   
   STEP-BY-STEP PURCHASE INSTRUCTIONS
   
   
   There are two steps necessary to purchase Virtual Passes.
   A) Signing up for an account
   B) Checkout.
   
   
   
   
   SIGN UP
   
   
   1. Navigate to the show page
   2. Click on any of the buttons
   3. Select the 'SIGN UP' tab on the pop-up
   4. Enter your email address and fill in all required fields.
   5. Agree to terms and click on the 'REGISTER' button
   You are now registered for an account
   You can continue directly to the checkout step at this point
   
   
   
   
   CHECKOUT
   
   1. Enter your credit card information (if applicable)
   2. Click Pay to submit your purchase
   3. Upon submission of payment you will get a 'Success' message
   4. You can click anywhere on screen to continue
   5. Make sure you enter/update your shirt size if you are ordering merchandise
   You are all done! You should receive a confirmation email for both your
   registration and purchase. Make sure you keep the username and password that
   you used to sign up since you will need to log back in to watch the
   livestream
   
   
   
   
   WHEN WILL I RECEIVE MY ITEM?
   
   All exclusive stream merchandise will be produced and shipped out 6-8 weeks
   after the stream ends. Shipping confirmation emails will be sent to the email
   you used to buy your ticket once your order has shipped.
   
   
   
   WHERE AND HOW DO I WATCH THE SHOW?
   
   Goto the show page for the date you want to watch. Login at the top of the
   show page.
   If you have any trouble logging in or need to contact support, please visit
   support.tourgigs.com.
   
   
   HOW DO I SEE THE STATUS OF MY STREAM ORDER OR CHANGE MY ACCOUNT INFORMATION?
   
   For Stream Access Ticket orders made on this site
   
   1. Log into your account on by clicking on the ‘HAVE A TICKET? LOGIN HERE!’
   button under the bundle options.
   
   2. In the bottom-right corner of the screen, you will see a circle as the one
   below that is your account icon. Click it.
   
   3. Click on Purchases to see your order
   
   If you would like to update your information, this can be done by clicking on
   My Details
   
   Please note: If you would like to change the email address associated with
   your stream access purchase, you will have to create a new account and email
   support.tourgigs.com to have the stream access transferred to this new
   account.
   
   
   IS THIS A RECURRING CHARGE?
   
   No, this is a one-time purchase only. Some banks incorrectly report it as a
   recurring charge. Your charge will be coming from our partner LLC on your
   statement.
   
   
   THE CHECKOUT SAYS MY CREDIT CARD IS NOT VALID.
   
   Looks like you are trying to use an unsupported card. Discover, Diners, and a
   few others are not accepted. Please try again with a Visa, Mastercard or
   American Express card. We apologize for any inconvenience and are at your
   service for any other questions or issues.
   
   
   CAN I CAST TO OR WATCH ON MY APPLE TV, CHROMECAST, SMART TV OR ROKU?
   
   Yes. Apple Airplay/AppleTV and Chromecast are supported natively in the
   platform player.
   
   We recommend using Puffin TV or TV Cast apps to cast to Roku, Smart TV's and
   Firestick as we do not have a native app for these platforms.
   
   In regards to watching the event on a Smart TV, this will depend on the model
   of Smart TV you have. To stream an event you would use your TV's browser to
   visit the webpage and watch the stream just like on your PC or tablet.
   
   As an alternative to your TV's default browser, you can also try the Puffin
   TV browser app, which might work in cases where your TV's default browser
   does not. Although certain models will allow the streaming without any
   issues, others might not. Please Note: you will need to have a TV that
   supports the installation of new apps to install Puffin TV.
   
   This is why we normally suggest watching the event on another device, which
   in turn you can connect to your SmartTV via either Mirror Cast, Screen
   Sharing, HDMI or any other wireless or wired connection method that your
   devices support.
   
   
   CAN I GET A REFUND?
   
   All sales are final and Tickets are non-refundable. Notwithstanding the
   foregoing, in the limited circumstances that we issue you a refund for a
   Ticket due to a canceled event (which we may do in our sole discretion), we
   will issue a refund of the Ticket face value paid. You agree that you will
   not attempt to evade, avoid, or circumvent any refund prohibitions in any
   manner with regard to the Ticket you purchased. Without limiting the
   generality of the foregoing, you will not contact us to seek a refund or
   exchange from us anytime after the show has started, and you will not dispute
   or otherwise seek a "chargeback" from the company whose credit card you used
   to purchase the Ticket from the Site. Should you do so, your Tickets may be
   canceled, and we may, in our sole discretion, refuse to honor pending and
   future Ticket purchases made from all credit card accounts or online accounts
   on which such chargebacks have been made, and may prohibit all persons in
   whose name the credit card accounts exist and any person who accesses any
   associated online account or credit card or who otherwise breaches this
   provision from using the Site.


NEED HELP?

For all login, payment or access inquiries please visit here
support.tourgigs.com