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support.joyya.com Open in urlscan Pro
65.2.59.171  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.joyya.com/
Effective URL: https://support.joyya.com/support/home
Submission: On July 04 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 13 HTTP transactions. The main IP is 65.2.59.171, located in Mumbai, India and belongs to AMAZON-02, US. The main domain is support.joyya.com.
TLS certificate: Issued by R11 on July 2nd 2024. Valid for: 3 months.
This is the only time support.joyya.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 65.2.59.171 16509 (AMAZON-02)
5 18.66.112.9 16509 (AMAZON-02)
2 52.219.160.37 16509 (AMAZON-02)
4 18.66.112.29 16509 (AMAZON-02)
13 4
3    65.2.59.171 (Mumbai, India)

ASN16509 (AMAZON-02, US)
PTR: ec2-65-2-59-171.ap-south-1.compute.amazonaws.com
support.joyya.com
5    18.66.112.9 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-9.fra56.r.cloudfront.net
ind-assets6.freshdesk.com
ind-assets10.freshdesk.com
2    52.219.160.37 (Mumbai, India)

ASN16509 (AMAZON-02, US)
PTR: s3.ap-south-1.amazonaws.com
s3.ap-south-1.amazonaws.com
4    18.66.112.29 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-29.fra56.r.cloudfront.net
ind-assets8.freshdesk.com
ind-assets9.freshdesk.com
ind-assets7.freshdesk.com
Domain Requested by
3 ind-assets6.freshdesk.com support.joyya.com
ind-assets6.freshdesk.com
3 support.joyya.com 1 redirects support.joyya.com
2 ind-assets8.freshdesk.com support.joyya.com
2 s3.ap-south-1.amazonaws.com support.joyya.com
2 ind-assets10.freshdesk.com support.joyya.com
1 ind-assets7.freshdesk.com support.joyya.com
1 ind-assets9.freshdesk.com support.joyya.com
13 7

This site contains links to these domains. Also see Links.

Domain
joyya.com
Subject Issuer Validity Valid
support.joyya.com
R11		 2024-07-02 -
2024-09-30		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
*.s3.ap-south-1.amazonaws.com
Amazon RSA 2048 M01		 2024-05-13 -
2025-04-24		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.joyya.com/support/home
Frame ID: 3C2D958E92B56A4D0EEE54901861FD7C
Requests: 13 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Joyya Help

Page URL History Show full URLs

  1. https://support.joyya.com/ HTTP 302
    https://support.joyya.com/support/home Page URL

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

7
Subdomains

4
IPs

2
Countries

446 kB
Transfer

1448 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.joyya.com/ HTTP 302
    https://support.joyya.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.joyya.com/support/
Redirect Chain
  • https://support.joyya.com/
  • https://support.joyya.com/support/home
33 KB
10 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.joyya.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
65.2.59.171 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-65-2-59-171.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
bc39deb2634a86d65eaf10b6d2064e05b1db8ad2107a42530c67efd647e4d51e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 04 Jul 2024 04:59:37 GMT
etag
W/"6c473924e27582ab0cff48bc387701a6"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
50
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
040724050037
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
069a2d69-c12f-4b57-b7fc-73fb3dda1e6c
x-trace-id
00-311ed8a66dc1aa11246fd12fa59e76bf-6450874a3419b144-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 04 Jul 2024 04:59:37 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.joyya.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
39
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
db2252a5-5e75-4369-abe3-7656f6739566
x-trace-id
00-e8202bca11e82fdafdb8aad6c2595869-69a96d5f493564a7-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
ind-assets6.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://ind-assets6.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: support.joyya.com
URL: https://support.joyya.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.9 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-9.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.joyya.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Fri, 01 Dec 2023 15:11:26 GMT
content-encoding
gzip
via
1.1 342054511f9732c450e11bade76323dc.cloudfront.net (CloudFront)
x-amz-version-id
null
x-amz-cf-pop
FRA56-P5
age
18625691
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 04:48:50 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
FWZBb3DLaic82LakA1NJ9plzsschbRfMYSHqPC-zsWeHY9A-gCo2uA==
expires
Fri, 11 Oct 2024 10:48:49 GMT
theme.css
support.joyya.com/support/ 		81 KB
23 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.joyya.com/support/theme.css?v=2&d=1655784345
Requested by
Host: support.joyya.com
URL: https://support.joyya.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
65.2.59.171 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-65-2-59-171.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1b1a79395b089fa0f8ab1673343e654e3a422dc9cdd0a37b082d30de6c7b2996
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.joyya.com/support/home
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 04:59:37 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Accept-Language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Tue, 09 Apr 2024 08:43:45 GMT
content-encoding
gzip
via
1.1 ab985bb6f3435d42701015dfa6015878.cloudfront.net (CloudFront)
x-amz-version-id
null
x-amz-cf-pop
FRA56-P5
age
7416954
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
1049
last-modified
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server
AmazonS3
etag
"26473e8f74848a765c658c491d85cb60"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
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General
Check archive.org
Download Go to
Full URL
https://ind-assets6.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by
Host: ind-assets6.freshdesk.com
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H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
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Origin
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Accept-Language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Thu, 04 Jul 2024 04:59:39 GMT
x-amz-version-id
null
via
1.1 55107fc1be09ed1afcf3154ed9bd93cc.cloudfront.net (CloudFront)
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server
AmazonS3
x-amz-cf-pop
FRA56-P5
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"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
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x-cache
Miss from cloudfront
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*
vary
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45740
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2 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://s3.ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/82004562509/fav_icon/tKtg4oAHHyXfJ7JkekMT-WJ_RGWmsXBIjg.png
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TLS 1.3, , CHACHA20_POLY1305
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Software
AmazonS3 /
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.joyya.com/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

Date
Thu, 04 Jul 2024 04:59:40 GMT
x-amz-version-id
jwqIgUf1dfPRNsSCw6zYeMrKYlHdZ_Ah
Last-Modified
Wed, 07 Apr 2021 04:47:52 GMT
Server
AmazonS3
x-amz-request-id
31669CM0AGPWYXRV
ETag
"6b6680154aeb806f2fbfd9d013260b1e"
x-amz-server-side-encryption
AES256
Content-Type
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Accept-Ranges
bytes
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x-amz-id-2
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Verdicts & Comments Add Verdict or Comment

96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence object| sharedStorage function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18305576863861287769 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.joyya.com/ Name: _x_w
Value: 2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block