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TERMS OF SALE

Last Updated on September 1st, 2021


This page provides the terms of sale and purchase for The New York Times and
Wirecutter digital products, including digital subscriptions and one-time
purchases, offered by The New York Times Company and certain of its
subsidiaries, 620 Eighth Avenue, New York, NY 10018 (collectively, "NYTimes" or
"we" or "us").

In these terms, unless the context otherwise requires, all further references to
“you” and “your” means you as an individual user. Group subscription (including
billing cycle and terms of cancellation) differ and are governed by the terms
set forth in the Group Subscription Purchase Order.

Other useful links:

Terms of Service
Privacy Policy

By using NYTimes.com and NYTimes products, you are agreeing to our Terms of
Service. Please see our Privacy Policy to understand how we handle your personal
information.

1. GENERAL TERMS OF SALE

1.1. Definitions
1.2. About Digital Products
1.3. Processing and Payment
1.4. Pricing
1.5. Billing
1.5.1. Billing of Digital Subscriptions
1.5.2. Billing of One-Time Purchases
1.5.3. Currency
1.6. Unpaid Charges
1.7. Promotions
1.8. Software Products
1.9. Third Parties
1.10 Electronic notifications
1.11 Severability

2. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions
2.2 Cancellation During Promotional Periods
2.3. Changing Your Subscription
2.4. Cancellation and Refunds of One-Time Purchases

1. GENERAL TERMS OF SALE

1.1. Definitions

The term "digital product" refers to paid digital products available from
NYTimes, including both NYTimes digital subscriptions and one-time purchases.

1.2. About Digital Products

You are not required to purchase anything for certain limited use of NYTimes.com
or the NYTimes apps. However, if you do not purchase a subscription or product,
your access to NYTimes content and services will be limited.

You can review the various NYTimes news digital subscriptions here. We also
offer other products and services, such as Cooking, Games, Wirecutter, gift
subscriptions, e-books and articles from our archive. The purchase of a gift
subscription is a one-time purchase; for more information, see the Gift
Subscriptions FAQ.

We reserve the right to modify the content, type and availability of any digital
product at any time.

Only one person may use the user name and password associated with a digital
product account.

For details about your purchases, including payment methods and billing
cycles, visit the Account area of NYTimes.com.

1.3. Processing and Payment

We will process your purchase as promptly as possible. There may be a delay in
the activation of your product while payment details are verified.

We accept major credit cards, PayPal and certain digital wallet services. We
reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription,
product or access will be terminated. Contact our Customer Care group if you
believe your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy, all charges
are nonrefundable.

To view or change your payment method, visit the Account area of NYTimes.com.

We may receive updated credit card information (new credit card number or
updated expiration date) from your credit card issuer. The disbursement of the
updated credit card information is provided to us at the election of your credit
card issuer. We are not responsible for the distribution of your updated credit
card information. Your credit card issuer may give you the right to opt out of
the update service. It is your responsibility to contact your credit card issuer
with regards to your right to opt out of the update service.

1.4. Pricing

When you purchase a digital product, the price will be made clear during the
order process. You agree to pay the price that is stated at the time of your
order, as well as any applicable taxes. You also agree to the billing frequency
stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be
applied retroactively.

All prices are in United States Dollars, unless otherwise stated.

We reserve the right to change prices and fees at any time. We will notify you
in advance if the regular rate of a product changes from what was stated at the
time of your order. You will have the opportunity to accept the new price or
cancel your subscription or purchase from that point forward.

Applicable taxes may vary. We are not able to notify you in advance of changes
in applicable taxes.

If a stated price or other material information is determined by us in our sole
discretion to be in error, we are not under any obligation to offer you the
product at that price and reserve the right to cancel, to terminate or not to
process orders (including accepted orders). We will notify you of the error and
give you the opportunity to cancel your order and obtain a refund if payment has
already been made.

Additional Costs

Your subscription may not include access to all areas of the digital product,
and you may have to pay additional fees for full access. These additional
charges will be clearly stated.

When you use your digital product, you may incur other additional charges from
third party service providers, such as telecommunications fees, data fees or
service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a
product you do not have, please contact our Customer Care group.

1.5. Billing

1.5.1. Billing of Digital Subscriptions

We will charge or debit your payment method at the beginning of your
subscription or, if applicable, at the end of your free trial period. Billing
will continue according to the cycle stated at the time of your order.

To view information about your billing cycle, visit the Account area of
NYTimes.com.

All NYTimes digital subscriptions are renewed automatically. When we renew your
subscription, we will use the payment method currently associated with your
account. If you redeem a gift subscription and choose to extend your
subscription at the time of redemption, that subscription will renew
automatically. You can view your payment method at any time in the Account area
of NYTimes.com.

In most cases, you will not be notified in advance of impending renewals and you
expressly agree to waive the application of New York General Obligations Law
section 5-903 and any similar laws. Please see our Cancellation and Refund
policy below for information about canceling.

1.5.2. Billing of One-Time Purchases

When you make a one-time purchase (for example, a subscription sponsorship or
standalone product such as an article from our archives or a gift subscription),
we will charge or debit your payment method at the time of purchase.

1.5.3. Currency

The currency in which you will be billed will be stated during the purchase
process and is determined based on your billing address.

1.6. Unpaid Charges

If your credit card expires or your payment method is otherwise invalid, your
subscription or product will not automatically be terminated. You will remain
responsible for all charges.

You will be responsible for all costs we incur in connection with the collection
of unpaid amounts, including court costs, attorneys' fees, collection agency
fees and any other associated costs.

1.7. Promotions

We may occasionally offer promotions. The specific terms of each promotion are
stated at the time the promotion is offered. Each promotion may be different.
Promotions cannot be combined.

You are required to provide your payment details when you sign up for a
promotion. At the end of the promotion, your subscription will automatically
renew at the rates displayed at the time of purchase.

We will not notify you in advance that the promotion is about to end and we will
not notify you when your promotional rate has ended. To cancel and avoid being
charged, you must notify us before the promotion ends.

1.8. Software Products

If you purchase a digital subscription that includes downloadable software, your
download and use of that software may be subject to additional terms or end user
license agreements.

1.9. Third Parties

If you have purchased your product through a third party (such as Google Play
and iTunes), these Terms of Sale may not apply to you. In that event, your
contract for such products will be with the third party and not with us. We are
not liable to you for any claims related to purchases made through third
parties. Please contact the third party directly.

1.10 Electronic Notifications

You consent to receive notifications from us electronically to the email address
you provide to us. You agree that all notices, disclosures, and other
communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing, unless mandatory applicable
laws specifically require a different form of communication. You agree that you
have the ability to store such electronic communications such that they remain
accessible to you in an unchanged form.

1.11. Severability

If any section of these Terms of Sale is deemed invalid, void, or for any reason
unenforceable, that section will be deemed severable and will not affect the
validity and enforceability of any remaining sections.

_____

2. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions

When you cancel a subscription, you cancel only future charges associated with
your subscription. You may notify us of your intent to cancel at any time, but
the cancellation will become effective at the end of your current billing
period. 

Except in the case of certain promotions, you can change or cancel your digital
subscription at any time by calling Customer Care at (866)-273-3612. If you are
in the U.S. our hours are 7 a.m. to 10 p.m. E.T. Monday to Friday, and 7 a.m. to
3 p.m. E.T. on weekends and holidays. If you are outside the U.S. please see
here for international phone numbers. You can also contact us via chat by
clicking the Chat button on the top right of this page, 24 hours a day 7 days a
week. Group Subscription billing cycles and terms of cancellations may differ
and are governed by the terms set forth in the Group Subscription Purchase
Order. 

Digital products sold as part of a promotion, subject to an annual commitment or
as an add-on to your home delivery subscription may have different cancellation
or refund policies that will be made clear at the time of purchase.

Cancellations are effective the following billing cycle. You will not receive a
refund for the current billing cycle. You will continue to have the same access
and benefits of your product for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we
issue a refund or credit, we are under no obligation to issue the same or
similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we
temporarily reduce or eliminate the charge for content or access that you are
currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for
any reason, with or without notice and without further obligation. You will not
be entitled to a refund in these circumstances. If any or all of our digital
products are temporarily unavailable, you will not receive a refund. We reserve
the right to issue refunds or credits at our sole discretion. If we issue a
refund or credit, we are under no obligation to issue the same or similar refund
in the future.

2.2. Cancellation During Promotional Periods

Certain promotions may not permit cancellation during the promotional period.
You agree to the cancellation and refund terms stated at the time of purchase.

2.3. Changing Your Subscription

When you change your subscription, you will receive a pro-rated credit toward
your new subscription.

2.4. Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded. For more information on the
cancellation terms for gift subscriptions, see the Gift Subscriptions FAQ.

We reserve the right to issue refunds or credits at our sole discretion. If we
issue a refund or credit, we are under no obligation to issue the same or
similar refund in the future.

We reserve the right to make changes to our digital products at any time. If we
temporarily reduce or eliminate the charge for content or access that you are
currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not
receive a refund. We reserve the right to issue refunds or credits at our sole
discretion. If we issue a refund or credit, we are under no obligation to issue
the same or similar refund in the future.

 

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