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Submitted URL:
https://go.talkdesk.com/ODQzLURPRS03MTgAAAGTsfM45K_hNg5HZS0X48QLyvVbNh8dVo1AY7mkuBmNllMxrIwDjRyIzanVzJ2x_npLIOMSvhQ=
Effective URL:
https://www.talkdesk.com/resources/reports/talkdesk-contact-center-kpi-benchmarking-report/?utm_source=email&utm_medium=e...
Submission: On June 14 via manual (June 14th 2024, 5:48:29 am UTC) from FR — Scanned from FR

Form analysis
1 forms found in the DOM

<form class="mktoForm mktoHasWidth mktoLayoutLeft MuiBox-root css-1pmz2nu" id="mktoForm_3667" style="opacity:0"></form>

Text Content

Capture customer emotions, in real time, throughout the interaction with
Talkdesk Mood Insights. See how.


AI PRODUCTSAI FOR INDUSTRIESCUSTOMERSSUPPORTRESOURCESABOUTPRICING
EN
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report


TALKDESK 2024 KPI BENCHMARKING REPORT FOR CONTACT CENTERS

DOWNLOAD REPORT



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Get a snapshot of contact center performance in the age of generative AI.

At Talkdesk, we know the importance of benchmarking in driving strategic
business decisions. Representing data of nearly 3,000 clients across six
continents, this brand new Talkdesk KPI benchmarking report analyzes the impact
of generative AI, self-service and automation technology, and empowering agent
assistance tools across five operational metrics applicable to every industry.

What you will learn:

 * The importance and benefits of benchmarking.

 * How contact center metrics changed from 2022 to 2023.

 * How your contact center performance stacks up against peers across
   industries, regions and company sizes.

 * Tips to optimize your contact center and improve customer experience.


DOWNLOAD THE REPORT.




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www.talkdesk.com Open in urlscan Pro 2606:4700::6811:cf53 Public Scan

Form analysis 1 forms found in the DOM

Text Content

www.talkdesk.com Open in urlscan Pro
2606:4700::6811:cf53 Public Scan

Form analysis
1 forms found in the DOM