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T: +353 4293 33033 | E: info@customerperceptions.ie

 * Client Login
 * Shopper Login
 * Become a Mystery Shopper

 
 * About Us
   * About Customer Perceptions
   * Our Care Values
   * Testimonials
   * Careers
 * Solutions
   * Measure Customer Experience
     * Competitor Analysis
     * Customer Satisfaction Surveys
     * Mystery Shopping
     * TellUsFirst™
     * In-House Training
   * Gather Consumer Insights
     * Customer Satisfaction Surveys
     * Social Media Monitoring
     * Exit Interviews
     * Focus Groups
     * Public Opinion Polls
     * Competitor Analysis
   * I want to Audit my Business
     * Covert Security Audits
     * In-store audits
     * Internal Audits
     * Staff Climate Surveys
 * Industries
   * Retail & Online
   * Financial
   * Restaurant & Dining
   * Hospitality & Tourism
   * Travel
   * Medical & Care
   * Professional Services
 * Blog
 * Contact Us


 * About Us
   * About Customer Perceptions
   * Our Care Values
   * Testimonials
   * Careers
 * Solutions
   * Measure Customer Experience
     * Competitor Analysis
     * Customer Satisfaction Surveys
     * Mystery Shopping
     * TellUsFirst™
     * In-House Training
   * Gather Consumer Insights
     * Customer Satisfaction Surveys
     * Social Media Monitoring
     * Exit Interviews
     * Focus Groups
     * Public Opinion Polls
     * Competitor Analysis
   * I want to Audit my Business
     * Covert Security Audits
     * In-store audits
     * Internal Audits
     * Staff Climate Surveys
 * Industries
   * Retail & Online
   * Financial
   * Restaurant & Dining
   * Hospitality & Tourism
   * Travel
   * Medical & Care
   * Professional Services
 * Blog
 * Contact Us


 * About Us
   * About Customer Perceptions
   * Our Care Values
   * Testimonials
   * Careers
 * Solutions
   * Measure Customer Experience
     * Competitor Analysis
     * Customer Satisfaction Surveys
     * Mystery Shopping
     * TellUsFirst™
     * In-House Training
   * Gather Consumer Insights
     * Customer Satisfaction Surveys
     * Social Media Monitoring
     * Exit Interviews
     * Focus Groups
     * Public Opinion Polls
     * Competitor Analysis
   * I want to Audit my Business
     * Covert Security Audits
     * In-store audits
     * Internal Audits
     * Staff Climate Surveys
 * Industries
   * Retail & Online
   * Financial
   * Restaurant & Dining
   * Hospitality & Tourism
   * Travel
   * Medical & Care
   * Professional Services
 * Blog
 * Contact Us


×
 * About Us
   * About Customer Perceptions
   * Our Care Values
   * Testimonials
   * Careers
 * Solutions
   * Measure Customer Experience
     * Competitor Analysis
     * Customer Satisfaction Surveys
     * Mystery Shopping
     * TellUsFirst™
     * In-House Training
   * Gather Consumer Insights
     * Customer Satisfaction Surveys
     * Social Media Monitoring
     * Exit Interviews
     * Focus Groups
     * Public Opinion Polls
     * Competitor Analysis
   * I want to Audit my Business
     * Covert Security Audits
     * In-store audits
     * Internal Audits
     * Staff Climate Surveys
 * Industries
   * Retail & Online
   * Financial
   * Restaurant & Dining
   * Hospitality & Tourism
   * Travel
   * Medical & Care
   * Professional Services
 * Blog
 * Contact Us


THE CUSTOMER EXPERIENCE EXPERTS



At Customer Perceptions, we’re leaders in providing market research solutions.
With over 27 years’ experience, our bespoke research solutions help our clients
to enhance their customer experience, gain insight into their competitors,
increase customer retention, monitor standards and ultimately, increase sales
and revenue.

Operating across Ireland, the UK and internationally, we work with businesses of
all sizes and across all industries to measure customer experience, gather
consumer insights and audit standards.


Contact Us
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OUR CLIENTS

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I WANT TO...

 * Measure Customer Experience



Determine how well your company is performing by comparing the results of
initiatives to objectives, and evaluate to what extent your targets were met.
Measure the customer journey from start to finish. 


 * Gather consumer Insights



Gain invaluable insight into consumer attitudes, opinions, behaviours, wants and
needs.


 * AUDIT MY BUSINESS



Audit your standards, policies, procedures, training, management and regulatory
compliance using our state-of-the-art auditing software and our experienced base
of trained auditors nationwide.




WHY CHOOSE US?


OUR EXPERIENCE

We have a formidable track record, spanning over 27 years, in delivering
tailored research projects to our clients in every industry.


OUR EXPERTISE

Our team are experts in delivering bespoke research solutions and have over 100
years' combined experience in our field.


PARTNERSHIP APPROACH

We pride ourselves on our partnership approach. We are there every step of the
way and adapt our solutions to suit your changing business needs.


HIGHLY TRAINED FIELD RESEARCHERS

Our field researchers are the essence of our successful programmes. We have over
10,000 experienced and trained field researchers, the largest base in Ireland.


ACCREDITATIONS

We are ISO 9001:2015 certified, members of the Mystery Shopping Provider
Association Europe and a Retail Excellence Ireland Strategic Partner.


LOCALLY BASED, INTERNATIONALLY RENOWNED!

We are a wholly Irish-owned company. However, we have a wide reach, working in
Ireland, the UK and internationally.



 * Talk with our Team
 * Call our Team

CONNECT


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LEARN MORE


 * Testimonials
 * Careers
 * Mystery Shopper FAQs
 * Contact
 * Blog Posts
 * Privacy Policy

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 * Mystery Shopper FAQs
 * Contact
 * Blog Posts
 * Privacy Policy

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Customer Perceptions


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