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      Demonstrate your ability to apply HR principles to real-life situations.
      No other HR certification compares.
      
      * SHRM-CP
      * SHRM-SCP
      * Prepare for the Exam
      * Recertification
   
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      Demonstrate targeted competence and enhance credibility among peers and
      employers.
   
    * QUALIFICATIONS
      
      Gain a deeper understanding and develop critical skills.

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   back
   
   TOPICS & TOOLS
   
   Stay up to date with workplace news and leverage our vast library of
   resources to streamline day-to-day HR tasks.
   
   Spark 1 Million Civil Conversations
   
   Navigate civility in the workplace, and learn how you can turn discord into
   dialogue and conflict into opportunity.
   
    * NEWS & TRENDS
      
      Follow breaking news and emerging workplace trends.
      
      LEGAL & COMPLIANCE
      
      Stay informed on workplace legal updates and their impacts.
      
      RESEARCH
      
      Explore evidence-based insights, advice, and innovations.
      
      FLAGSHIPS
      
      Get curated collections of podcasts, videos, articles, and more produced
      by SHRM.
   
    * HR TOPICS
      
      * AI in the Workplace
      * Civility at Work
      * Compensation & Benefits
      * Inclusion & Diversity
      * Talent Acquisition
      * Workplace Violence Prevention
      SEE ALL opens in a new tab
      
      ASK AN ADVISOR
      
      Need assistance with a specific HR issue? Our experts can help.
   
    * TOOLS & SAMPLES
      
      Access member resources and tools to streamline HR tasks.
      
      * Forms & Checklists
      * How-To Guides
      * Interactive Tools
      * Job Descriptions
      * Policies
      * Toolkits
      SEE ALL opens in a new tab

 * Events & Education
   back
   
   EVENTS & EDUCATION
   
   Explore options for in-person and virtual professional development that best
   suit your learning style, schedule and career goals.
   
   Join us for SHRM25 in San Diego opens in a new tab
   
   Register for the World’s Largest HR Conference being held on June 29 - July
   2, 2025
   
    * EVENTS
      
      * The AI + HI Project opens in a new tab
      * Annual Conference & Expo opens in a new tab
      * INCLUSION opens in a new tab
      * Talent Conference & Expo opens in a new tab
      * Women in Leadership Institute opens in a new tab
      * Workplace Law Forum opens in a new tab
      SEE ALL
   
    * EDUCATIONAL PROGRAMS
      
      Designed and delivered by HR experts to empower you with the knowledge and
      tools you need to drive lasting change in the workplace.
      
      TEAM TRAINING & DEVELOPMENT
      
      Customized training programs unique to your organization’s needs.
      
      WEBCASTS

 * Business Solutions
 * Advocacy
   back
   
   ADVOCACY
   
   Make your voice heard on public policy issues impacting the workplace.
   
   SHRM Supports Introduction of Employer Participation in Repayment Act
   
    * POLICY AREAS
      
      * Workforce Development
      * Workplace Inclusion
      * Workplace Flexibility & Leave
      * Workplace Governance
      * Workplace Health Care
      * Workplace Immigration
      
      STATE AFFAIRS
      
      SHRM advances policy solutions in state legislatures nationwide.
      
      GLOBAL POLICY
      
      SHRM is the go-to for global HR leaders and businesses on workplace
      matters.
   
    * ADVOCACY TEAM (A-TEAM)
      
      Join SHRM’s A-Team of nearly 30,000 members to advocate for better
      workplaces and a better world.
      
      TAKE ACTION
      
      Urge lawmakers to support policies that create lasting, positive change.
      
      ADVOCACY & LEGISLATIVE RESOURCES
      
      Access SHRM’s curated policy materials and content.
   
    * SHRM-LED COALITIONS
      
      * Generation Cares
      * The Section 127 Coalition opens in a new tab
      * Learn More & Partner with SHRM Government Affairs

 * Community
   back
   
   COMMUNITY
   
   Find a SHRM Chapter
   
   Easily find a local professional or student chapter in your area.
   
    * CHAPTERS
      
      Find local connections from over 607 chapters and state councils and
      create your personalized HR network.
      
      SHRM CONNECT OPENS IN A NEW TAB
      
      Post polls, get crowdsourced answers to your questions and network with
      other HR professionals online.
      
      SHRM NORTHERN CALIFORNIA
      
      Join SHRM members in the greater San Francisco Bay area for local events
      and networking.
   
    * MEMBERSHIP COUNCILS
      
      Learn about SHRM's five regional councils and the Membership Advisory
      Council (MAC).
      
      * Membership Advisory Council
      * Regional Councils
   
    * VOLUNTEERS
      
      Learn about volunteer opportunities with SHRM.
      
      * Volunteer Leader Resource Center opens in a new tab

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PEOPLE MANAGER QUALIFICATION (PMQ)

87% of Managers Who Use PMQ Say They’re Ready To Confidently Lead

PMQ teaches people managers to empower teams, transform workplaces, and
cultivate a high-performing staff. Equally educational and entertaining, PMQ is
an experience unlike any other. Invest, and your organization will be on the
path to success.

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Bulk Pricing Available





NEW RESEARCH HIGHLIGHTS MANAGER IMPACT

Effective People Managers: The Linchpin of Organizational Success

View the Infographic opens in a new tab



THE NUMBERS DON'T LIE. PMQ HAS A BIG IMPACT!


90%

--------------------------------------------------------------------------------

of participants say the program is helpful for learning about people management


87%

--------------------------------------------------------------------------------

overall satisfaction rate from those who completed the PMQ


86%

--------------------------------------------------------------------------------

of learners found the PMQ program very engaging


87%

--------------------------------------------------------------------------------

feel they have gained confidence and are now fully equipped to manage a team




THE NEED IS REAL


$223B

lost by U.S. organizations in the past five years due to employee turnover


40%

of employees say their manager fails to frequently have honest conversations
about work topics


1 IN 3

workers say their manager can’t lead a team


28%

of HR professionals’ time is spent addressing problems caused by poor people
managers




PMQ FOR YOUR ORGANIZATION



Designed to build people managers’ skills in the four key areas HR executives
say matter most to enterprise success and workplace culture.

 * Effective Communication
 * Performance Management
 * Team Leadership
 * Situational Judgement



Train My Team

PMQ FOR YOU



With the SHRM PMQ’s outstanding content and active learning format, you can
sharpen your skills in communication, team leadership, performance management
and situational judgment—the skills most in demand now. You’ll learn how to:

 * Build and Lead a Team
 * Motivate and Engage Employees
 * Set and Track to Goals
 * Increase Your and Your Team’s Productivity
 * Enable a More Positive, Inclusive and Unified Workplace Culture



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WHY IT WORKS

It’s a class. It’s a game. It’s skills for life.

DYNAMIC BEHAVIORAL ASSESSMENTS



PMQ covers performance objectives and behavioral indicators essential for
effective people management. Progress is evaluated by showing learners the
topics they’ve mastered and areas where they can improve.





BINGE-WORTHY EDUTAINMENT EPISODES



The SHRM PMQ breaks the e-learning mold by using entertainment to educate. Like
your favorite on-demand series, the SHRM PMQ pulls learners in with engaging
characters, scenarios, and workplace challenges.





GAMIFICATION ELEMENTS



Woven throughout the episodes are many opportunities to interact with content,
problem-solve, make judgment calls, and practice new skills.





THE SHRM PMQ DIFFERENCE



From its often-edgy style to its real-world scenarios and nontraditional active
learning design, the SHRM PMQ teaches managers the skills they need in ways that
help them best learn.








WHAT PMQ GRADUATES ARE SAYING:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

AS AN HR PROFESSIONAL FOR OVER 20 YEARS, BEING A MEMBER OF SHRM HAS BEEN AN
INTEGRAL PART OF MY GROWTH. HAVING WORKED IN ORGANIZATIONS AS THE SOLE HR
PRACTITIONER, I RELIED HEAVILY ON MY INVOLVEMENT WITH SHRM AS MY GO TO KNOWLEDGE
BASE. BECAUSE I HAVE PROFESSIONALLY BENEFITED FROM SHRM LEARNINGS AND TRAININGS,
IT WAS A NO BRAINER THAT I WOULD TURN TO SHRM TO BENEFIT THE PEOPLE LEADERS IN
MY ORGANIZATION. 

Anita Martin, VP OF HR





THE SHRM PMQ TRAINING WAS RELEVANT, TIMELY, RELATABLE AND ENJOYABLE FOR EVERYONE
WHO PARTICIPATED. THE NON-TRADITIONAL DELIVERY METHOD WHICH ALLOWED THEM TO
COMPLETE THE TRAINING ON THEIR TIMETABLE WAS INSTRUMENTAL IN ENSURING MAXIMUM
PARTICIPATION AND COMPLETION.

Anita Martin, VP of HR





OUR INDUSTRY IS NOT A TYPICAL MONDAY THROUGH FRIDAY, 8AM TO 5PM ONE AND THE
FLEXIBILITY THE PROGRAM OFFERED WAS A HUGE DRIVER IN THE CONSIDERATION PROCESS
FOR A MANAGER TRAINING. I AM GRATEFUL TO SHRM AND TO THE WONDERFUL TEAM OF SHRM
TEAMMATES THAT I WORKED WITH THROUGHOUT THIS PROCESS. THEY WERE SIMPLY AMAZING!
I LOOK FORWARD TO CONTINUED PARTNERSHIP AS WE GEAR UP FOR THE NEXT ROUND OF SHRM
PMQ FOR NEWLY PROMOTED AND HIRED PEOPLE LEADERS.

Anita Martin, VP of HR




Previous Next
 1. Quote 1
 2. Quote 2
 3. Quote 3



OTHER PMQ GRADUATES:

I THINK IT'S BEEN A GREAT PROGRAM FOR THE MANAGERS IN OUR COMPANY --
PARTICULARLY THOSE THAT ARE RELATIVELY NEW MANAGERS. IT SEEMS TO COVER ALL THE
BASES. I'M GLAD OUR HR TEAM FOUND IT AND RECOMMENDED THAT WE USE IT FOR ALL OUR
MANAGERS.





I LIKED THE FORMAT OF THE PROGRAM. IT WAS BENEFICIAL TO SEE THE MANY ANGLES TO
AN ISSUE AND HOW DIFFERENT MANAGERS MAY HAVE DIFFERENT PERSPECTIVES ON THE ISSUE
AT HAND. I LEARNED SOME IMPORTANT THINGS FROM THE MANAGER GROUPS DISCUSSIONS.
THE PROGRAM REALLY GOT ME THINKING OF WAYS I COULD BETTER MYSELF AS WELL AS
BRINGING OUT THE BEST IN TEAM.





I REALLY LEARNED A LOT - BEING A SHRM SCP I EXPECTED THE JOURNEY TO BE SIMILAR
IN CONTENT AND LEARNING “ BUT THIS WAS DIFFERENT “ THIS WAS A REAL JOURNEY, AND
A DOSE OF REALITY AND CURRENT WORLD EVENTS WERE VERY PRESENT. I AM WALKING AWAY
WITH NEW PERSPECTIVE AND MORE THOUGHTFUL APPROACHES TO MY TEAM AND MY MANAGEMENT
APPROACH.





ONE OF THE BEST PROGRAMS I'VE GONE THROUGH FOR PEOPLE MANAGEMENT. KEPT ME
INTERESTED....REAL PROBLEMS, AND THE "REAL-WORLD" SCENARIOS IN LEADING TO AN
OUTCOME. EXCELLENT!!!




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