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HEURISTIC

Classification

Category:

Malware

Type:

Other

Platform:

W32

Aliases:

HEUR/APC, Heuristic, Gen:Heur, Gen:Trojan.Heur, Memscan:[variant],
Deepscan:generic.malware


SUMMARY

This heuristic detection indicates that the program or file contains
instructions for harmful actions, or behaves similarly to known harmful
programs.

Security programs use heuristic detections to identify programs or files that
can perform harmful actions. If you suspect the program or file has been
incorrectly identified, go to: Removal: Suspect a file is incorrectly detected
(a False Positive)?.


REMOVAL

 * Automatic
   action
 * Suspect a file is incorrectly detected
   (a False Positive)?


AUTOMATIC ACTION

Based on the settings of your F-Secure security product, it will either move the
file to the quarantine where it cannot spread or cause harm, or remove it.


SUSPECT A FILE IS INCORRECTLY DETECTED (A FALSE POSITIVE)?

A False Positive is when a file is incorrectly detected as harmful, usually
because its code or behavior resembles known harmful programs. A False Positive
will usually be fixed in a subsequent database update without any action needed
on your part. If you wish, you may also:

 * Check for the latest database updates
   
   First check if your F-Secure security program is using the latest detection
   database updates, then try scanning the file again.

 * Submit a sample
   
   After checking, if you still believe the file is incorrectly detected, you
   can submit a sample of it for re-analysis.
   
   NOTE If the file was moved to quarantine, you need to collect the file from
   quarantine before you can submit it.

 * Exclude a file from further scanning
   
   If you are certain that the file is safe and want to continue using it, you
   can exclude it from further scanning by the F-Secure security product.
   
   Note You need administrative rights to change the settings.

For more Support

Community

Find the latest advice in our Community.

User Guide

See the user guide for your product on the Help Center.

Contact Support

Chat with or call an expert for help.



Submit a sample

Submit a file or URL for further analysis.


TECHNICAL DETAILS

During a scan, the F-Secure security product will examine each file for
instructions in its code that are either:

 * Associated with harmful behavior or
 * Are not normally seen in legitimate files or software

If suspect code is found during the scan, it will trigger a heuristic detection.
While there are many heuristic detections to identify a wide range of harmful
actions, the following are most commonly reported:

Gen:Heur

The file or program contains instructions for potentially harmful behavior.

Gen:[Trojan].Heur

The file or program contains instructions or performs actions that match those
of a known harmful program (for example, a trojan).


Memscan:[variant], Deepscan:generic.malware

When the file or program was examined in a sandbox, it loaded potentially
harmful commands in the sandbox's memory.

Once a heuristic detection has been triggered, the security product will either
block the file from running, move it to the quarantine where it cannot spread or
cause harm, or remove it.

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