Submitted URL: http://support.surfshark.com/
Effective URL: https://support.surfshark.com/hc/en-us
Submission: On December 02 via manual from GB — Scanned from GB

Summary

This website contacted 13 IPs in 3 countries across 11 domains to perform 54 HTTP transactions. The main IP is 104.18.248.37, located in and belongs to CLOUDFLARENET, US. The main domain is support.surfshark.com.
TLS certificate: Issued by R10 on October 17th 2024. Valid for: 3 months.
This is the only time support.surfshark.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 33 104.18.248.37 13335 (CLOUDFLAR...)
4 216.198.53.3 209242 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a04:4e42::649 54113 (FASTLY)
2 2a04:4e42:400... 54113 (FASTLY)
3 2a00:1450:400... 15169 (GOOGLE)
1 18.66.112.28 16509 (AMAZON-02)
2 18.66.102.82 16509 (AMAZON-02)
5 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
2 2606:4700:440... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
54 13
Apex Domain
Subdomains
Transfer
37 surfshark.com
support.surfshark.com
cdn.surfshark.com — Cisco Umbrella Rank: 222330
api.surfshark.com — Cisco Umbrella Rank: 24516
244 KB
4 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2270
289 KB
3 smooch.io
649b0e5c4c3a04b6ef0c98e3.webloader.smooch.io
cdn.smooch.io — Cisco Umbrella Rank: 32684
6 KB
3 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 39
204 KB
2 surfshark.events
behaviour.surfshark.events — Cisco Umbrella Rank: 564586
462 B
2 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 318
50 KB
1 googlesyndication.com
pagead2.googlesyndication.com — Cisco Umbrella Rank: 110
1 surfsharkstatus.com
surfsharkstatus.com — Cisco Umbrella Rank: 77925
363 B
1 zendesk.com
surfshark.zendesk.com
1 KB
1 jquery.com
code.jquery.com — Cisco Umbrella Rank: 847
31 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
1 KB
54 11
Domain Requested by
32 support.surfshark.com 2 redirects support.surfshark.com
static.zdassets.com
4 api.surfshark.com support.surfshark.com
4 static.zdassets.com support.surfshark.com
3 www.googletagmanager.com support.surfshark.com
www.googletagmanager.com
2 behaviour.surfshark.events cdn.surfshark.com
2 cdn.smooch.io support.surfshark.com
cdn.smooch.io
2 cdn.jsdelivr.net support.surfshark.com
1 pagead2.googlesyndication.com www.googletagmanager.com
1 surfsharkstatus.com code.jquery.com
1 cdn.surfshark.com support.surfshark.com
1 649b0e5c4c3a04b6ef0c98e3.webloader.smooch.io support.surfshark.com
1 surfshark.zendesk.com 1 redirects
1 code.jquery.com support.surfshark.com
1 fonts.googleapis.com support.surfshark.com
54 14

This site contains links to these domains. Also see Links.

Domain
my.surfshark.com
surfshark.com
support.shark-china.com
Subject Issuer Validity Valid
support.surfshark.com
R10
2024-10-17 -
2025-01-15
3 months crt.sh
zdassets.com
WE1
2024-11-03 -
2025-02-01
3 months crt.sh
upload.video.google.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.jquery.com
Sectigo ECC Domain Validation Secure Server CA
2024-06-25 -
2025-06-25
a year crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2024 Q3
2024-07-30 -
2025-08-31
a year crt.sh
*.google-analytics.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.webloader.smooch.io
Amazon RSA 2048 M02
2024-07-06 -
2025-08-04
a year crt.sh
media.smooch.io
Amazon RSA 2048 M02
2024-07-06 -
2025-08-04
a year crt.sh
surfshark.com
WE1
2024-10-06 -
2025-01-04
3 months crt.sh
surfsharkstatus.com
WE1
2024-10-31 -
2025-01-29
3 months crt.sh
surfshark.events
WE1
2024-10-26 -
2025-01-24
3 months crt.sh
*.g.doubleclick.net
WR2
2024-10-21 -
2025-01-13
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.surfshark.com/hc/en-us
Frame ID: B508ECA3FD7239D50A453B6F837506CD
Requests: 49 HTTP requests in this frame

Frame: https://www.googletagmanager.com/static/service_worker/4bj0/sw_iframe.html?origin=https%3A%2F%2Fsupport.surfshark.com
Frame ID: 279CEC0F5DD0646C067B266EBE939C2F
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Surfshark Customer Support

Page URL History Show full URLs

  1. http://support.surfshark.com/ HTTP 307
    https://support.surfshark.com/ HTTP 302
    https://support.surfshark.com/hc HTTP 301
    https://support.surfshark.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googlesyndication\.com/

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

54
Requests

96 %
HTTPS

67 %
IPv6

11
Domains

14
Subdomains

13
IPs

3
Countries

823 kB
Transfer

2329 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.surfshark.com/ HTTP 307
    https://support.surfshark.com/ HTTP 302
    https://support.surfshark.com/hc HTTP 301
    https://support.surfshark.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 30
  • https://surfshark.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js

54 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.surfshark.com/hc/
Redirect Chain
  • http://support.surfshark.com/
  • https://support.surfshark.com/
  • https://support.surfshark.com/hc
  • https://support.surfshark.com/hc/en-us
70 KB
12 KB
Document
General
Full URL
https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3410521caa0b49fb91f3eb63277d7c068ce79c30280c741ac1d78c302b4267f
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
8eb98b67cbca63e4-LHR
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Mon, 02 Dec 2024 07:18:43 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=cGdn68%2BzrUBuVKWFGTyQXUDwXAwttXiTG3xZV2UTcbxm7uYSTvnT5IYP87meidik2lPzN9H52h3S8414ZjL2UyObdTxc5CFv1f9PVOoBkltCO622Eur3gCdkORXHPvtizDarroc0ow%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
8eb3dc3682e63cd5-CDG
x-runtime
0.117750
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-f496f785-r96kf
x-zendesk-processed-host-header
support.surfshark.com
x-zendesk-zorg
yes

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
8eb98b671b3d63e4-LHR
content-language
en-us
content-type
text/html; charset=utf-8
date
Mon, 02 Dec 2024 07:18:43 GMT
location
https://support.surfshark.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=c14qqAN7HtR%2FRPVuqkb1KGDL43Eum0ZARetDXBBb6BlPJUycBmrfKt%2FPvvyMUduLs9LkWHXNEvQeKD%2FjStxAut8C%2F%2BrH8vlmEBg32Kvp3VAyg%2F8wzkVg09AIfidsF0vyXOc7xwJGhg%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
x-frame-options
SAMEORIGIN
x-request-id
8eb98b671b3d63e4-LHR
x-runtime
0.033464
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-f496f785-wxw26
x-zendesk-processed-host-header
support.surfshark.com
x-zendesk-zorg
yes
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/
55 KB
10 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.198.53.3 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

access-control-max-age
0
content-encoding
br
cf-cache-status
HIT
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
x-amz-version-id
RKHxiSGWneTIVZ6d6w0M_gzSCpYC7rBS
age
260469
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=dov4%2BFzob%2BkOdfY6r9Jvur3%2FOxO7BpKVEQc%2BMzFwNAGHVcqtTzYCnGYE0F%2FIPHTY9vWOgRSsutxgjCcoM7sGwXoDvDJTruKIp4oVsYxvoJj283tFRpEtMXDAR%2BIkEG2X%2FMK2JUs%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-methods
GET, HEAD
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
text/css
last-modified
Thu, 28 Nov 2024 13:54:25 GMT
vary
Accept-Encoding
x-amz-id-2
YBYpc+0KY75N48ji64v+phyjH/PuU3IvFBy+YkTbLb1zN9x/aUCMixAFQj7kuRg/QTxdww9AzbMa/vNK+aZ0Ow==
access-control-allow-headers
*
strict-transport-security
max-age=0
x-amz-replication-status
COMPLETED
cache-control
public, max-age=604800
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
65GDD9YEENNQGWHF
cf-ray
8eb98b692bf6cd91-LHR
access-control-allow-origin
*
server
cloudflare
x-amz-server-side-encryption
AES256
style.css
support.surfshark.com/hc/theming_assets/2241453/360000249114/
51 KB
10 KB
Stylesheet
General
Full URL
https://support.surfshark.com/hc/theming_assets/2241453/360000249114/style.css?digest=22906690099986
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e8869a63b662801bd7597d2927e7590893d51c4b49a23e5df7831169cf941f11
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/hc/en-us

Response headers

x-request-id
8e927aa11566b3c3-AMS
content-encoding
gzip
cf-cache-status
HIT
etag
W/"e8869a63b662801bd7597d2927e75908"
age
409625
x-zendesk-origin-server
app-server-78bf49d5c8-7rntw
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=X8EzM6XdsHjY9Xko7wrgRQ2iqtkuHrOAi8nietnIdobzbZ2OLOUYPebicUb1l8WYcUm2unUfQaD8Z7Spn2yEiy%2FWBU%2Fy6LaGcG0yQtFrLc%2Fq3%2BfbJcYzd4M4jr3OY5YSy%2BTphZKOFA%3D%3D"}],"group":"cf-nel","max_age":604800}
x-ua-compatible
IE=edge
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
text/css; charset=utf-8
vary
Accept-Encoding
x-runtime
0.037487
strict-transport-security
max-age=259200; includeSubDomains
cache-control
max-age=604800, public
protocol
HTTP/1.1 always
x-zendesk-processed-host-header
support.surfshark.com
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8eb98b686c4263e4-LHR
x-zendesk-zorg
yes
server
cloudflare
css2
fonts.googleapis.com/
2 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css2?family=Montserrat:wght@400&display=swap
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
3462aa6b1f77daa3958d92ca5ea55f0b71795ba8862ab3b274281cfc29729b1a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Mon, 02 Dec 2024 07:18:43 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Mon, 02 Dec 2024 06:32:28 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
jquery-3.6.0.min.js
code.jquery.com/
87 KB
31 KB
Script
General
Full URL
https://code.jquery.com/jquery-3.6.0.min.js
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42::649 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
ff1523fb7389539c84c65aba19260648793bb4f5e29329d2ee8804bc37a3fe6e

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin
https://support.surfshark.com
Referer
https://support.surfshark.com/

Response headers

content-encoding
gzip
etag
W/"28feccc0-15d9d"
age
3106249
x-cache
HIT, HIT
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
application/javascript; charset=utf-8
last-modified
Fri, 18 Oct 1991 12:00:00 GMT
x-cache-hits
13, 920000
x-served-by
cache-lga21931-LGA, cache-lcy-eglc8600086-LCY
vary
Accept-Encoding
cache-control
public, max-age=31536000, stale-while-revalidate=604800
x-timer
S1733123923.387265,VS0,VE0
cross-origin-resource-policy
cross-origin
via
1.1 varnish, 1.1 varnish
accept-ranges
bytes
access-control-allow-origin
*
content-length
30875
server
nginx
fancybox.umd.js
cdn.jsdelivr.net/npm/@fancyapps/ui@5.0/dist/fancybox/
139 KB
44 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/@fancyapps/ui@5.0/dist/fancybox/fancybox.umd.js
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
862504070144a4b17a0e507cb065e52a8e243d9e3a522e2a1a9774beb5643a6e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

access-control-expose-headers
*
content-encoding
br
etag
W/"22c19-Lb7o6RbJf9zqsolGKfoiQM/wVzs"
age
21640
x-content-type-options
nosniff
x-jsd-version-type
version
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
x-cache
HIT, HIT
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
application/javascript; charset=utf-8
x-served-by
cache-fra-etou8220130-FRA, cache-lcy-eglc8600043-LCY
vary
Accept-Encoding
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
public, max-age=604800, s-maxage=43200
timing-allow-origin
*
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
access-control-allow-origin
*
content-length
44571
x-jsd-version
5.0.36
fancybox.css
cdn.jsdelivr.net/npm/@fancyapps/ui@5.0/dist/fancybox/
25 KB
6 KB
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/npm/@fancyapps/ui@5.0/dist/fancybox/fancybox.css
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
cccf165ed1b87949fb74a28d313ba8599b9bfbe56749f68ea40ffc3c97ef4c1a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

access-control-expose-headers
*
content-encoding
br
etag
W/"62ff-giaeOPBfIiHawF4nBpcYwhHxYEE"
age
26078
x-content-type-options
nosniff
x-jsd-version-type
version
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
x-cache
HIT, HIT
date
Mon, 02 Dec 2024 07:18:43 GMT
content-type
text/css; charset=utf-8
x-served-by
cache-fra-eddf8230077-FRA, cache-lcy-eglc8600043-LCY
vary
Accept-Encoding
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
public, max-age=604800, s-maxage=43200
timing-allow-origin
*
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
access-control-allow-origin
*
content-length
5627
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553 B
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cors
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Response headers

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access-control-allow-headers
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access-control-allow-origin
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access-control-max-age
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URL: https://cdn.surfshark.com/npm/@snowplow/javascript-tracker/dist/sp.min.js
Protocol
H2
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content-type
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Response headers

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access-control-allow-origin
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content-type
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92 KB
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Full URL
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Referer
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Response headers

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Referer
https://support.surfshark.com/hc/en-us

Response headers

x-robots-tag
none, noarchive
x-request-id
8e0edf8c97c97023-CDG
cf-cache-status
HIT
etag
"d0fdab91f6b25b77fcc1ebb5d35293fe"
age
16713
x-amz-version-id
JO4jKSVHIwCVD7nTd7axI9ANHFnuHiCw
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=qJu6GOaGjB%2FGAqzeYsqZ4Et4zIkOuqy9Ds04cSHGzTT2jbZWhh0Th8ZmC9aYKfnJnCkSYfmeLy9faNEv0QwGv7SDy%2FI4cXiW21ire%2BlRGFIHJTvViMvoporqOOGzc%2BemaKiZ%2FXpB6Q%3D%3D"}],"group":"cf-nel","max_age":604800}
x-content-type-options
nosniff
date
Mon, 02 Dec 2024 07:18:44 GMT
content-type
image/png
content-disposition
inline; filename="9b615842162f504d22d3bc65c0bacfd758e7afcc.png"
vary
Accept-Encoding
last-modified
Wed, 05 Jun 2024 13:02:21 GMT
x-amz-replication-status
COMPLETED
cache-control
max-age=259200, public
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray
8eb98b6d582463e4-LHR
accept-ranges
bytes
access-control-allow-origin
*
content-length
1273
x-zendesk-zorg
yes
server
cloudflare
x-amz-server-side-encryption
AES256
delay
api.surfshark.com/v1/chat/ Frame
0
0
Preflight
General
Full URL
https://api.surfshark.com/v1/chat/delay
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:7822 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=5184000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://support.surfshark.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
content-type
access-control-allow-methods
GET, OPTIONS, POST, PUT, PATCH, DELETE
access-control-allow-origin
*
access-control-max-age
3600
cache-control
max-age=3, private
cf-cache-status
DYNAMIC
cf-ray
8eb98b6f38b4d170-LHR
content-encoding
gzip
content-type
text/html; charset=UTF-8
date
Mon, 02 Dec 2024 07:18:44 GMT
server
cloudflare
strict-transport-security
max-age=5184000; includeSubDomains
vary
Accept-Encoding Origin
x-content-type-options
nosniff
delay
api.surfshark.com/v1/chat/
13 B
515 B
Fetch
General
Full URL
https://api.surfshark.com/v1/chat/delay
Requested by
Host: support.surfshark.com
URL: https://support.surfshark.com/hc/theming_assets/01HZM7WARRMR7WGW8ZAEZP3VM8
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:7822 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
248b0933c5594061006f2614c501b473176b514de443d4adafbbd5554161b871
Security Headers
Name Value
Strict-Transport-Security max-age=5184000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Content-Type
application/json
Referer
https://support.surfshark.com/

Response headers

x-encoded-content-encoding
gzip
content-encoding
gzip
cf-cache-status
HIT
age
11
x-content-type-options
nosniff
expires
Mon, 02 Dec 2024 07:19:23 GMT
date
Mon, 02 Dec 2024 07:18:44 GMT
content-type
application/json
vary
Accept-Encoding, Origin, Accept-Encoding
last-modified
Mon, 02 Dec 2024 07:14:23 GMT
strict-transport-security
max-age=5184000; includeSubDomains
cache-control
max-age=300, public, s-maxage=300
access-control-allow-credentials
true
allow
GET
cf-ray
8eb98b6f9904d170-LHR
access-control-allow-origin
*
server
cloudflare
smooch.5.7.0.css
cdn.smooch.io/
4 KB
1 KB
Stylesheet
General
Full URL
https://cdn.smooch.io/smooch.5.7.0.css
Requested by
Host: cdn.smooch.io
URL: https://cdn.smooch.io/smooch.5.7.0.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.102.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-102-82.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4d82338cc53421f1277ced22892b56e64d0cefde2ceaf8d7a3d9cabffb7baab0
Security Headers
Name Value
Strict-Transport-Security max-age=300

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

content-encoding
gzip
x-amz-version-id
Rb9a9lDagKSLHwWKNpdPTqLlEY5ivsbo
etag
W/"9096609e9d7ffb1059e5ddba527fb8c2"
age
490684
x-cache
Hit from cloudfront
x-amz-cf-id
UjcFBiz1X1lgpx2k1ggmhW3gxfnA9nHpaY9L9kMEtTWu7153xZbxNA==
date
Tue, 26 Nov 2024 15:00:41 GMT
content-type
text/css
vary
accept-encoding
last-modified
Tue, 26 Nov 2024 15:00:38 GMT
strict-transport-security
max-age=300
x-amz-replication-status
PENDING
cache-control
max-age=630720000, public
via
1.1 c387974a86541bbcc6c5141a85eeaf36.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P2
server
AmazonS3
x-amz-server-side-encryption
AES256
collect
pagead2.googlesyndication.com/ccm/
0
0
Ping
General
Full URL
https://pagead2.googlesyndication.com/ccm/collect?en=page_view&dl=https%3A%2F%2Fsupport.surfshark.com%2Fhc%2Fen-us&scrsrc=www.googletagmanager.com&frm=0&rnd=967006922.1733123925&npa=1&gtm=45He4bk0v78757211za200&gcs=G100&gcd=13p3p3p3p5l1&dma_cps=-&dma=0&tag_exp=101925629~102067555~102067808~102077855~102081485&tft=1733123924629&tfd=1881&apve=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-N9ZV87V
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://support.surfshark.com/

Response headers

sw_iframe.html
www.googletagmanager.com/static/service_worker/4bj0/ Frame 279C
0
0
Document
General
Full URL
https://www.googletagmanager.com/static/service_worker/4bj0/sw_iframe.html?origin=https%3A%2F%2Fsupport.surfshark.com
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-N9ZV87V
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
age
126653
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
public, max-age=31536000
content-encoding
br
content-length
1476
content-type
text/html
cross-origin-opener-policy
same-origin; report-to="analytics-container-tag-serving"
cross-origin-resource-policy
cross-origin
date
Sat, 30 Nov 2024 20:07:51 GMT
expires
Sun, 30 Nov 2025 20:07:51 GMT
last-modified
Tue, 19 Nov 2024 10:38:00 GMT
report-to
{"group":"analytics-container-tag-serving","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/analytics-container-tag-serving"}]}
server
sffe
service-worker-allowed
/static/service_worker
vary
Accept-Encoding
x-content-type-options
nosniff
x-xss-protection
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
support.surfshark.com
URL
blob:https://support.surfshark.com/da28afd2-fa01-4431-bbab-6a5c58680e52

Verdicts & Comments Add Verdict or Comment

30 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $ function| jQuery function| Carousel function| Fancybox function| Panzoom object| Ext object| dataLayer object| Smooch object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| goBack object| google_tag_manager object| google_tag_data object| lcpObserver string| trackingDomain object| GlobalSnowplowNamespace function| snowplow object| tbtObserver function| __onWebMessengerFrameReady__ number| cliendIdRetrievalRetries number| intervalForCliendIdRetrieval number| spIdRetrievalRetries number| intervalForSpIdRetrieval string| sp_web_visitor_id

12 Cookies

Domain/Path Name / Value
support.surfshark.com/ Name: _help_center_session
Value: clVzd2FTNDNvbWdLbUkwUTdVNldGY3ZwRXBGcnJYUkhmNVRyMjJDckwxVWx6K2JjcHVrbnQxN1pyYTBwTjZrUmdQVEM2c2Fxalc1TlJXa1FRaUdseXc9PS0tMFRtODJ6RXdIRzFCVVcrTVJLTHhpQT09--a0569469fe26780096cc1b5d2d79b126c98d06e3
.support.surfshark.com/ Name: __cf_bm
Value: 0Crq8aOuMPscWnD.635iVcspyhiZoRENAn0_uCjbb_0-1733123923-1.0.1.1-aY81Cwn2hcw5dd6nSx27SPwt8CyHQdXD2jLzPi3W33_Y0wPA0LOjhWkvGR_OFz4_ULV4QTsy5dNsypTpCK_sUw
.support.surfshark.com/ Name: __cfruid
Value: 0883f4539ab9f4d5de057003cefe470febb4a4f2-1733123923
.support.surfshark.com/ Name: _cfuvid
Value: M4l1JeaJDuWmHHGHwMIFUKkxX6.QoFYmt0qdAAgWyvk-1733123923024-0.0.1.1-604800000
.surfshark.zendesk.com/ Name: __cf_bm
Value: vJEYl_0WO6wAISnbk5p.Q58HP4f..01ydk_qJNSsU5c-1733123923-1.0.1.1-Deo.qfkMyL1D8DINbrrJ71QTYU2KocNiZQbfTVEUckGJmJ59zkV1Ej3dOBckI8gdxBafMaYx4aVSVlP9JOYWjw
.surfshark.zendesk.com/ Name: __cfruid
Value: 0883f4539ab9f4d5de057003cefe470febb4a4f2-1733123923
.surfshark.zendesk.com/ Name: _cfuvid
Value: NSQoLDovJr7gCsnbshiljGS875Z9HJ_K6wopFMxl5Pw-1733123923661-0.0.1.1-604800000
.surfshark.com/ Name: __cf_bm
Value: iiJEJW3bZVWQGzESoxRs3Jb2oyRDKy79Dfg.opEyGTQ-1733123924-1.0.1.1-asmtMueca1Z4rJeYDLRxvqFKL1_r5X6J8jyvGkemu99Sm7cq3w2gBdLUIoxmpxtAxv5raOcLMKorBBH5wrKcHw
.surfshark.com/ Name: _cfuvid
Value: pi5mg3UrUx4H70NGimmOSiAegWyLDgpUQXKSN8Zlv68-1733123924007-0.0.1.1-604800000
.surfshark.com/ Name: _sp_ses.8641
Value: *
.surfshark.com/ Name: _sp_id.8641
Value: 6ba9f143-5ec4-4ae4-af20-e4097eb00227.1733123924.1.1733123924..50d0b763-f923-41e4-8948-19688c178e9d..952b1119-5aab-4c0a-bdc1-da5c90b3d7ed.1733123924042.1
.surfshark.events/ Name: __cf_bm
Value: m4mUR.bXwkSKBtJUXKl8GghQDtCRym8JPl87ij1pB9Y-1733123924-1.0.1.1-EKMz1LN1wOnPURJFcyE9cJl3LWC2cRBXTeaUQcHV.YJfNZSTcRZtKOlRHoyawcbIflX9_gclLg6BWyeS5AiC9g

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

649b0e5c4c3a04b6ef0c98e3.webloader.smooch.io
api.surfshark.com
behaviour.surfshark.events
cdn.jsdelivr.net
cdn.smooch.io
cdn.surfshark.com
code.jquery.com
fonts.googleapis.com
pagead2.googlesyndication.com
static.zdassets.com
support.surfshark.com
surfshark.zendesk.com
surfsharkstatus.com
www.googletagmanager.com
support.surfshark.com
104.18.248.37
18.66.102.82
18.66.112.28
216.198.53.3
2606:4700:4400::6812:22e3
2606:4700:4400::6812:2354
2606:4700::6812:7822
2a00:1450:4001:80e::200a
2a00:1450:4001:828::2008
2a00:1450:4001:831::2002
2a04:4e42:400::485
2a04:4e42::649
00bfdfa12b0459b495e36b3c27a1df953626d28c5eb0163ba8aea0d6df816491
0bd790e7da25f928c535c517594f05347df6d87fca73dabd16f79d18d3b2066b
13d1908574527455db274bd77b00c7cb5a2471f6b4d501fc1781dfc290860c0d
214458f1ca2a42d5a2a83226eeed41ab78b895eabe5d2e358526ff902840d5f8
248b0933c5594061006f2614c501b473176b514de443d4adafbbd5554161b871
2513f87ff2015927212f2d7a3d8e4e6830fde8212bd94a890450fbe248b2f4f5
2689367b205c16ce32ed4200942b8b8b1e262dfc70d9bc9fbc77c49699a4f1df
2ac9c7f6758d274c017ec5b0b9e0f68f36b2d7aa6f85c9377c0f48356f1e7473
330c5a77cc4c96ae3af60235a1b271f67937c6cdfafb2a58dd9a08e94117be37
3462aa6b1f77daa3958d92ca5ea55f0b71795ba8862ab3b274281cfc29729b1a
358700a3fc08e2a472ce325015e7813729e86df3e423c4b293fbb66a6c176e33
3a59f3d618e15a2fe20c33a1e4e6c74318779320161c5f58961f16308c1e490d
3e88503691891186666b63a0e4d38348aa0989f0d595786572d4012c3e87e0af
3f78e27a83af4cd6bbd41da3e82fad95e75e4fb816b8b38fc62828276e839514
4d82338cc53421f1277ced22892b56e64d0cefde2ceaf8d7a3d9cabffb7baab0
5600b1ff373962b037c538fa1867a31da31c13e55ceeb6cdd5ead2c45e185273
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849d1e7d6704ff127c83753ba62b4bcc874937cd598abb521ae01902b5a3d40b
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8a5e2a970c9ee0a0f61c6debf9fe8645890caa410d679d190f88faae763d3115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