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BEING MORE EFFECTIVE


HIGH-PERFORMING BOARD 101

 Learn the key components necessary for all board members to be familiar with to
operate as an effective board.

Download the Guide


NATIONAL EXPERTISE LOCAL TOUCH

FirstService Residential is North America’s property management leader,
partnering with more than 8,500 communities across the U.S. and Canada. HOAs,
community associations, condos and strata corporations rely on our extensive
experience, resources and local expertise to maximize their property values and
enhance their residents’ lifestyles. Dedicated to making a difference, every
day, we go above and beyond to deliver exceptional service.




BOARD MEMBER EDUCATION

Search our archives to read articles about the topics that matter most to you:
budgeting, communication, insurance, preventive maintenance, building community
and more!

Previous Slide
November 04, 2021
Woman on a conference call with a laptop
Establish HOA rules and regulations by navigating governing documents and
resolutions to create beneficial rules for your community and residents.
Establishing HOA Rules and Regulations
October 21, 2021
Man next to a window in a building talking on a cellphone - FirstService
Residential.
Navigating insurance for homeowners’ associations is not an easy task. Still, if
you are a homeowner’s association (HOA) member, it is important to have general
knowledge about your community’s master plan and how it protects your investment
and property.
Insurance for Homeowner’s Associations
July 26, 2021
Woman working on a laptop and taking down notes on a notepad
A property manager’s role is a unique one; it requires answering the needs of
residents, while supporting the association’s board and working to ensure your
community’s operational success.
Effective Training: The Development of a Successful Property Manager
May 21, 2021
Woman reading a notepad with a laptop on the table
For board members, special assessments are typically unwelcome necessities. They
are primarily needed because reserves have been underfunded and must be
supplemented to pay for large capital projects such as replacing roofs or
mechanical equipment.
Association Special Assessments: How to Avoid Them
April 26, 2021
Man sitting in front of a computer reading a report
As a board member, one of your top responsibilities is to maintain and improve
your community’s physical property. But it can be tricky to budget for new
amenities like a dog park or gate houses, or shared, common-area assets that
will need to be replaced or upgraded years down the line such as roofing or
building facades.
Association Reserve Funding Strategies: Ensuring Your Budget's Success
March 08, 2021
Man drinking coffee while checking his laptop
Since you’ve generously offered your valuable time to serve on your HOA board,
you no doubt have your community’s best interests in mind and want to put forth
your best effort.
9 Ways to Improve Board Communication from Within
February 12, 2021
Photo of a screen of people on a virtual meeting
Effective communication fosters better relationships among board members, your
residents and property management company, and keeps all parties well informed.
Here are the 4 components of a successful communication plan that create
effective outreach to all members of your community.
Connecting with Your Community: Communication Best Practices
December 15, 2020
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Sooner or later, most community associations face staff changes. If your
community has a great manager, you probably want them to stay forever. But how
realistic is that?
Property Management Transitions: Smooth Staff Changes
October 12, 2020
difference between maintenance and repairs vs. capital improvements
Maintaining your buildings’ assets is not a one-size-fits-all proposition. The
common areas require a broad range of routine maintenance and repairs to keep
them looking good and operating smoothly.
Maintenance and Repairs vs. Capital Improvements – What’s the Difference?
July 15, 2020
Photo of a woman sitting at a table, taking notes on a notebook.
Developing a comprehensive HOA communications strategy during this pandemic will
help your board members and management team inform the community in a timely
manner.
 
Coronavirus HOA Communications Strategies to Residents
Next Slide
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MAKING A DIFFERENCE. EVERY DAY.


15,000+

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8,500

Communities


150

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FIRSTSERVICE RESIDENTIAL VIDEOS

Watch Videos about  our company culture and commitment to delivering exceptional
service and solutions to the communities we manage, every day!


View all videos
At Your Fingertips


NEW DOWNLOADABLE ITEMS!

Download shareable guides, infographics and success stories or watch webinars
about issues that affect your community or building.

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Maintenance & Capital Improvements



ENHANCING PROPERTY VALUES



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Budget & Assessments



MAKING YOUR MONEY WORK FOR YOU



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BUSINESS HOURS

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CORPORATE OFFICE

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SERVICES & PRODUCTS

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Also of Interest
 * HOA and Community Association Management
 * Resources for HOA Board Members
 * Leaders in Residential Property Management -...