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Text Content

AcademyCommunityServiceTitan
How can we help you?



EXPLORE CONTENT FOR YOUR BUSINESS

Residential
Commercial Service
Construction


CHOOSE A TOPIC

Getting Started
Office Basics
Mobile Handbook
FAQs


CATEGORIES


ACCOUNTING

 * Resolve QuickBooks Desktop integration export error messages
 * Collect a payment
 * Invoice walkthrough


See all


PHONES

 * Answer incoming calls
 * Place outbound calls
 * Supervise call centers


See all


REPORTS

 * Create custom reports
 * Run, filter, and export reports
 * Schedule legacy reports


See all
See all categories


MOST VIEWED ARTICLES

 * Resolve QuickBooks Desktop integration export error messages
 * Managed technicians and non-managed technicians
 * Merge and unmerge duplicate Customer and Location Records
 * Appointments - FAQ
 * Onboarding Guide - FAQ
 * Payments - FAQ


FEATURED ARTICLES

 * Offer Service Finance loans to customers through Online Estimates
 * Attach invoice templates to recurring service and membership types
 * Manage and view technician teams


WINTER 2024 RELEASE (ST-68)

This winter, we’re bringing you a new release full of exciting updates! Here are
our top highlights:

 * Customer and Location Records: Customize Customer and Location Record tables
   to hide, show, reorder, lock, and unlock columns to remember each table setup
   for each office employee’s account.

 * Forms: Capture form data with the new Forms Submissions reporting template to
   identify revenue opportunities and streamline decision-making.

 * Accounting: Consolidate multiple invoices into a single view for projects,
   enable Multi-Party Billing, and introduce Property Management Billing for
   comprehensive billing flexibility.

 * Accounting: Create and manage new invoice templates in Template Manager to
   streamline and customize your billing process.

 * Dispatch Pro: Automatically optimize technician assignments and minimize
   drive time with Dispatch Pro, allowing dispatchers to concentrate on
   revenue-generating tasks.

 * Estimates: Use the most commonly sold estimates with Pricebook Pro’s Auto
   Proposal feature, generated by industry experts and Artificial Intelligence
   (AI).

Additional updates have also been made to Academy, Dispatch, Pricebook, Service
Agreements, and more! Discover the latest enhancements in the new Easy Access
and General Announcements sections. Check out the ST-68 Release Overview video
to learn more about this release and head over to the Community to ask any
questions you may have in the Release Q&A Forum.

READING THE RELEASE NOTES

 * You asked, we listened! Features we improved using your feedback.

 * Applies to all business types

 * Applies to Commercial Construction

 * Applies to Commercial Service & Replacement

 * Applies to Residential Construction

 * Applies to Residential Service & Replacement

 * Pro Products

Read more



AcademyCommunityServiceTitan

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