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SAVE TIME SERVICE

Minimize wait times and maximize customer flow to scale operations and rev up
revenues with Wavetec’s Enterprise Queue Management Solutions.

FREE CONSULTATION




WHAT IS A SAVE TIME SERVICE?

Save Time Service was designed to manage customer flow by improving process
optimization and wait time reduction, streamlining the queuing experience. By
integrating STS technologies such as ticket dispensers, kiosks, call forwarding,
and an automated scheduling system, customers will have a more relaxed waiting
experience. Unlocking efficiency with Save Time Service enhances customer
experience across industries like retail, banks, healthcare, government, and
education, ensuring seamless customer service.




IMPROVE YOUR BUSINESS
WITH


SAVE TIME SERVICE

FREE CONSULTATION


BENEFITS OF SAVE TIME SERVICE

FORGET ABOUT THE QUEUES

Optimize the customer flow, reduce queues and waiting time and provide a
seamless customer experience even during peak times

IMPROVE STAFF PRODUCTIVITY

STS Allows to manage operators load and reports about staff efficiency. It also
inform staff with the right information the right time to delight customer with
a perfect service.

INCREASE YOUR PROFIT

By improving queue flow, wait time and speed, as well as keeping clients
informed of wait time within the queue combined with media, we have been able to
almost eradicate walkways from clients – in turn increasing your profits.

60% SATISFIED CUSTOMER

STS improves customer experience by giving an opportunity to register in the
queue in four ways: through the online platform, at the self-service terminal,
through the Operator and using IVR through IP-telephony. Displaying of the queue
and calls on the TV or street signboard and giving voice notifications as well
as SMS.


LETS LOOK CLOSER?

There are four ways to register: through the online platform, at the
self-service terminal, through the Operator and using IVR through IP-telephony.

Displaying of the queue and calls on the TV or street signboard and giving voice
notifications as well as SMS.



The system has flexible settings that allow you to adapt it to the specifics and
needs of any Organization. Administrators can configure services, Operator's
schedules, messages and much more, ensuring efficient distribution of working
hours and control over the flow of Client requests.
The use of the Electronic
Queue allows you to achieve the maximum filling of the working hours of
Operators and control over the flow of Clients due to the use of a number of
algorithms adapted to the real needs of Organizations.

The purpose of the System is to implement optimal management of service
processes in real time. To achieve this goal, the System integrates
functionality for monitoring the current workload and implements analytical
tools that contribute to forecasting the dynamics of the operational load. This
provides timely information to all participants about the current state and
future events, which contributes to the establishment of effective coordination
and optimization of work processes. The key priority of the System is to improve
the quality of service and the level of customer satisfaction through prompt
response to workload fluctuations and optimal use of resources.




WHY CHOOSE US?

Because we not only provide you one the leading top quality software and
hardware, which makes your maintenance easy, your sales high level, but we also
provide you training, upgrade, and support via remote access. You won’t feel
like that you are alone, we will guide you during the whole sales process until
you receive your great references.

LETS GET STARTED

SAVE TIME SERVICE

CONTACT US

Phone:
info@example.com

Email:
+ 01 234 567 88

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