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MAKE AN ENQUIRY

We operate worldwide. If you would like to discuss how we can support you please
contact us.

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READ OUR LATEST INSIGHT 'IN FROM THE SHADOWS: CITIZEN DEVELOPMENT IN REGULATED
INDUSTRIES'

Find out more


WHO ARE WE

Mason Advisory is a digital & technology consultancy committed to making your
life easier. Clients trust us to help set their strategy and then deliver on
those decisions. We use our skills in architecture, data, digital, delivery,
cyber, operating model & organisational design, service management and sourcing
to build, protect and support sustainably successful businesses.

Find out more


NEWS


🏆NAMED ONE OF THE UK’S BEST WORKPLACES™ 2024 BY GREAT PLACE TO WORK® FOR THE
FIFTH CONSECUTIVE YEAR

15.03.24

Read more


READ JEREMY WORRELL'S LATEST INSIGHT: UNLOCKING STRATEGIC EFFECTIVENESS FOR CDOS
AND CIO

20.02.24

Read more

Feature


READ OUR LATEST CASE STUDY

Driving a finance business process outsource and optimisation for an established
asset and investment management organisation

Find out more



AWARDS AND RECOGNITIONS

Mason Advisory scoops ten categories in FT’s UK’s Leading Management Consultants
2024 report

Click here to find out more


AWARDS


PAUL PUGH, CEO RECOGNISED AMONG THE UK’S TOP 50 MOST AMBITIOUS BUSINESS LEADERS
FOR 2023

19.10.23

Read more


BIG NEWS – MASON ADVISORY OFFICIALLY NAMED ONE OF UK BEST WORKPLACE IN TECH™ -
FOR THE FIFTH TIME

06.09.23

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Feature


READ OUR LATEST CARBON REDUCTION PLAN

Mason Advisory is committed to achieving Net Zero emissions by 2040

Click here


Featured Case Studies


AN IT TRANSFORMATION TO SUPPORT CRITICAL OPERATIONS FOR LONDON AMBULANCE SERVICE

View Case Study


DEVELOPMENT OF DATA STRATEGY FOR LEADING GLOBAL PROVIDER OF PROFESSIONAL
ASSURANCE SERVICES

View Case Study


GUIDING AN NHS HEALTHCARE TRUST THROUGH A MAJOR ICT INFRASTRUCTURE
TRANSFORMATION

View Case Study


HELPING A GLOBAL HEALTHCARE ORGANISATION ENHANCE ITS SERVICES TO CUSTOMERS
THROUGH STRATEGIC DIGITAL ACQUISITIONS

View Case Study


HELPING SKIPTON BUILDING SOCIETY DRIVE ITSM TRANSFORMATION AND ENABLE ITSM
MATURITY STEP CHANGE

View Case Study


SUPPORTING NORTHUMBERLAND COUNTY COUNCIL TO DIGITALLY TRANSFORM HOW ITS
CUSTOMERS INTERACT WITH THE COUNCIL

View Case Study


FACILITATING CHANGE TO SIMPLIFY USER EXPERIENCE AND SUPPORT EVOLVING NEEDS

View Case Study


CREATING A CUSTOMER-CENTRIC TECHNOLOGY ORGANISATION IN A KEY PUBLIC SERVICE

View Case Study


STEERING A TRANSFORMATIONAL SD-WAN NETWORK UPGRADE FOR A UK COUNTY POLICING
ORGANISATION

View Case Study


MAPPING OUT THE TRANSFORMATION OF A MAJOR PUBLIC SERVICE IT NETWORK

View Case Study
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Our services

View All


ARCHITECTURE

Developing IT strategies, designs and technical roadmaps to drive innovation and
align IT with the business.

Read more


CYBER

Protecting businesses, their services, and critical data assets through design,
implementation, and assurance of secure and resilient services

Read more


OPERATING MODEL & ORGANISATIONAL DESIGN

Helping technology organisations optimise how they operate and organise
themselves – internally and in their external interactions – to deliver maximum
value to customers.

Read more


SERVICE MANAGEMENT

Enabling clients to deliver business value through optimising and transforming
their service operations

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SOURCING

Helping clients to source IT solutions from the marketplace, in order to
transform their organisations and drive value and improve performance.

Read more

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LATEST INSIGHTS

View All

February 2024


SIMPLE STRATEGIC EFFECTIVENESS FOR CIOS & CDIOS

To make maximum impact, we suggest that CIOs & CDIOs spend up to 20% of their
time iteratively improving ways of working

Read more

January 2024


DON’T LEAVE IT TOO LATE TO START THE PROCUREMENT OF YOUR NEXT GENERATION WAN
SERVICE

Next-generation SD-WAN technology is delivering significant advantages within
Policing. Opportunities for transformation don’t come often and it may take
longer and be more involved than you think – we explore how to prepare for
success.

Read more

December 2023


MEMBERSHIP IN THE DIGITAL AGE: NAVIGATING CHALLENGES FOR MEMBERSHIP GROWTH WITH
MODERN TECHNOLOGY INSIGHT

The digital association is pivotal for professional bodies and memberships,
integrating modern technologies strategically to meet customer demands. It
prioritises a user-centric approach and recognises the multi-layered nature of
digital, ensuring sustained relevance in the evolving landscape.

Read more

October 2023


A COMPREHENSIVE GUIDE TO THE 7 TYPES OF SERVICE SUPPORT AUTOMATION, AND THE 7
STEPS TO DELIVER

According to Precedence Research, the intelligent process automation market was
valued at USD 13.96 billion in 2022 and it is expected to expand to around USD
51.26 billion by 2032

Read more

August 2023


TECHNOLOGY TRANSFORMATION IN SUPPLY CHAINS: HARNESSING THE POWER OF DIGITAL TO
SOLVE BUSINESS-CRITICAL CHALLENGES

Supply Chains are at the forefront of technology innovation, being among the
first adopters of AI, robotics, blockchain, and Internet of Things (IoT) to
streamline operations, enhance visibility, and improve efficiency throughout the
supply chain.

Read more

October 2023


SCALING DIGITAL SERVICE TO TRANSFORM HEALTHCARE DELIVERY

Scaling digital services to transform healthcare delivery has the potential to
significantly improve patient outcomes, increase access to healthcare, and
reduce costs.

Read more

December 2023


UNLOCKING INSIGHTS: MASON ADVISORY’S 2023 SERVICE MANAGEMENT INDUSTRY TRENDS
REPORT

18% of organisations surveyed do not operate any form of Run vs Change/Invest
model.

Read more

May 2023


PART 1 OF 3 – HOW DIGITAL ENABLES GROWTH IN INSURANCE AND THE CONSIDERATIONS
REQUIRED

Digital capability remains a key investment area for Insurers seeking to achieve
their strategic goals

Read more

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Mason Advisory have been a key resource to the Irish Fire Service in key ICT
projects. Their technical experience and knowledge base in emergency service
communications and command and control platforms is exemplary. I would have no
hesitation in highly recommending Mason Advisory to any prospective customer
agency.

Fergal Stack, Head of National Mobilisation and Communications System - Irish
Fire Service (Limerick County Council)

View case study

Mason Advisory worked with AGEM, quickly becoming an integral part of the team
providing invaluable expertise and guidance throughout the creation of the
service transformation strategy and the subsequent implementation project. Their
dedication and collaboration contributed to us achieving the ‘Customer Led’
level of SDI accreditation and implementing meaningful improvements in the
delivery of the strategy across the service delivery organisation.

Andrea Slater, Head of Service Delivery - Arden & GEM CSU

View case study

Mason Advisory has supported, advised, guided and helped NHS England to deliver
this important national programme that stands to benefit all NHS patients in
England, enabling them to manage their hospital referrals and appointments in
the NHS App. Mason Advisory’s people have been professional, proactive and
highly skilled. I wouldn’t hesitate to work with them again and would recommend
their services.

Alison Ward, Wayfinder Programme Director - NHS England

Mason Advisory have a wealth of experience within their field of practice and
provide useful and valuable support. Undertaking an RFP process to select a new
ITSM platform benefitted from Mason Advisory experience of the market and
relationships with vendors. We had a challenging short timeframe to complete the
project, and though we did extend this, managed to expedite all activities to a
successful completion with Mason Advisory support and determination.

Change Manager, A UK luxury leather goods designer and manufacturer

View case study

Mason Advisory have been very knowledgeable, pragmatic and supportive whilst
also challenging us to get the best outcomes for our stakeholders. The reports
produced were clear and delivered on time and to budget. The team were excellent
in reporting at the right level with clarity inspiring trust and confidence. The
work has given us strong foundations on which to move forward as a team.

Joanna Quirk, Chief Operating Officer - Chartered Institute of Building (CIOB)

View case study

Bringing Mason Advisory resources into our organisation was an ideal approach
for increasing capacity with technical expertise and experience on a temporary
basis in order to deliver some critical high priority projects.

Helen Wynne-Williams, Head of Technology - North Wales Police

From the first time we met Mason Advisory were easy to do business with. They
listened and understood our challenges. Throughout our engagement they
constantly added value by offering good advice and sharing their experience.

Gerard Donovan, IT Service Delivery Manager - Skipton Building Society

View case study

Mason Advisory were initially engaged for a relatively small piece of work to
help define our requirements for the replacement of our legacy contact centre
and telephony solution. Following the success of this engagement we have now
developed a true partnership with them and see them as a fundamental part of our
team helping to define our network and communications strategy going forward,
with them supporting us on our WAN procurement, Teams Voice Deployment and
Amazon Connect Contact Centre implementation.

Neil Arnold, former Chief Information Officer – Northumberland County Council

View case study

The level of capability deployed by Mason Advisory was a level above other
consulting services I have experienced in the past. The people at Mason Advisory
really care about the client, and go over and above to ensure client
satisfaction.

Jonathan Gallacher, Head of PMO - The Weir Group

Mason Advisory were engaged to assist with a review of our network operations
and strategy, they provided a first class service from statement of work to
final presentation. Their engagement and rapid understanding of the business and
technology really helped us feel like they were part of the team and their
output has allowed us to turn a report into a solid action plan.

Steve Watson, CIO - Capita Customer Management Group

Mason Advisory supported us through our highest priority, and most complex,
programme in recent times. They assessed, planned and delivered on their
recommendations whilst enhancing our internal IT capabilities in a heavily
regulated environment. What really stood out was their subject matter expertise,
professionalism, flexibility and enthusiasm to keep us focussed and deliver to a
hard deadline. We would not hesitate to work with Mason Advisory again and thank
the team for their efforts.

Head of IT Operations and Development - Global SME bank

View case study

Having worked with Mason Advisory on a number of engagements I would have no
hesitation in recommending them. Their professional approach, experience, and
flexibility make success working with them an easily achievable outcome.

Peter Trainer, Service Delivery Director - Metropolitan Police Service

A very professional organisation and were able to draw on a variety talented
staff to support our complex, changing and challenging requirements. They did
what they promised and on time. Their values match ours. Mason staff modelled
positive behaviours throughout their interactions with ours and this upheld
their integrity as a high-quality organisation with high quality staff. You
simply could not ask for a better outcome than a company that delivers on time,
in budget and with great results

Director of Corporate Affairs - Healthcare Safety Investigation Branch

Mason Advisory was recommended to me and within a couple of weeks of making
contact, they were on site for 5 weeks carrying out a thorough IT audit, hitting
tight deadlines. What struck me is not just the technical and commercial ability
of the staff, which is very impressive, but also how they can relate to and
engage with people. The final report was excellent and exactly what I was hoping
for, it gave clear costed recommendations with timelines and a roadmap to take
British Cycling’s IT to a whole new level.

Chief Operating Officer - British Cycling

View case study

Mason Advisory delivered an excellent blend of business, technical and
commercial skills coupled with a pragmatic approach focused on the real business
needs of the organisation.

Martin Glenn, CEO - The Football Association

View case study

Mason Advisory, were professional from the start to the end of their assignment.
I would highly recommend their services as I feel they have left us with a
greater understanding of our challenges and how we overcome them.

Ian Hughes, Software Asset Manager - Rathbone Investment Management

The consultants at Mason’s integrated into our team like an extension of it,
bringing strong planning and data analysis expertise. Their invaluable
outside-in view gave a more rounded perspective to the solutions we
co-developed. Having them in at the beginning made a real difference,
particularly in terms of speed of execution, stakeholder management along the
way and customer insight when it comes to delivery.

Jozsef Molnar, Head of IT End User Services - Syngenta

Mason Advisory used its extensive knowledge of different sectors to bring
market-leading understanding of technology into our definition. The team’s
considered consultative and professional approach provided us with a strong
partnership and a great relationship, overall.

Malcolm Whitehouse - CIO - University of Manchester

View case study

Mason Advisory led the development of a new IT operating model which has
provided the foundation for improved ways of working across the IT function.
Throughout the engagement, they remained focused on understanding the client's
need and delivering the desired outcomes, working seamlessly as trusted members
of the senior IT Leadership Team. Highly recommended.

Stephen Herndlhofer, Head of Enterprise Architecture - Yorkshire Water

View case study

Mason Advisory quickly understood the challenges we faced and partnered us with
a consultant who exceeded our expectations. Good quality, professional
deliverables and practices have set the bar for our team since.

Richard Crofts, Head of Business Partnering - Rathbone Investment Management

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OUR CERTIFICATIONS

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We operate worldwide. If you would like to discuss how we can support you please
contact us

Make an enquiry


OFFICES


MANCHESTER

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St Peter's Square
1 Oxford Street
Manchester
M1 4PB


LONDON

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77 Coleman Street
London
EC2R 5BJ


LONDON

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North West Wing
Aldwych
London
WC2B 4PJ


CONTACT

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