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 * Services
   * Document Scanning & BPO
   * Document and Content Management Solutions
   * Capture Solutions / Integration and Implementation
   * Microfilm, Microfiche & Document Conversion
   * Business Process Management (BPM) & Automation (BPA)
   * Value Added Reseller
   * Staffing
   * Intelligent Forms Processing
   * Compliance | 508 and FOIA
   * Quality Assurance Consultancy – GLP/GCP Archiving Solutions
 * Records Modernization Center
   * Records Modernization Solutions
   * M-19-21 / M-23-07 Compliance
   * FADGI- Compliant Digitization
   * Records Modernization Checklist
   * On-Demand Webinars
   * Records Management Experts
   * Industry Resources
   * Trusted Partners
 * Industries
   * Federal Government
   * State/Local Government
   * Education
   * Financial Services
   * Manufacturing
   * Legal
   * Healthcare
 * About
   * Konica Minolta
   * Partners
   * Security Certifications
   * Testimonials
   * Management Team
   * Quality Assurance Consultancy
   * DocPoint Solutions
 * Resources
   * News
   * Events & Webinars
   * FAQ
   * Videos
   * White Papers
   * Contract Vehicles
   * Case Studies
   * Blog
 * Contact

 * Careers


EFFORTLESS DIGITAL CONVERSION

Offering cutting-edge records and document management solutions

Contact Us


QUALITY PEOPLE,
QUALITY WORK

Quality Associates, Inc. (QAI) is a leading provider of end-to-end services and
solutions for document management, digital transformation, and records
management solutions. Our tailored solutions convert printed and electronic data
into organized, accessible information for authorized users. With extensive
experience, we serve federal and state agencies, manufacturing companies, law
firms, and more. Based in Fulton, Maryland, we offer complete systems
integration, support, and training to ensure seamless success for our clients.
Let us optimize your workflows and unlock the full potential of your information
resources.

Discover More


QUALITY ASSOCIATES IS COMPLIANT WITH:

 * NIST 800-171 Compliance
 * Assessment score of 97 registered in SPRS
 * CMMC Level 2 Certification
 * SOC II Type I Compliance Q

For companies like Quality Associates, Inc. (QAI) who receive, process and store
sensitive customer data, information security is paramount. We focus on every
aspect of protecting our clients’ material both in its’ physical format as well
as digital. Attaining and maintaining the levels of security required by our
customers is part of doing business and in our opinion is the only way to do
business.


CAPABILITIES.


SERVICES.

In today’s business landscape, there’s a need for consistent document management
services accessible to all participants due to the vast amount of information.
IT advancements have led to a globally distributed document landscape,
necessitating a common set of services to manage it effectively. These services
enable ongoing business processes, drive corporate improvements, and create new
opportunities, while document management systems play a crucial role in
organizing and controlling electronically stored business information.

More Solutions
 * Document Scanning & BPO
 * Document and Content Management Solutions
 * Capture Solutions / Integration and Implementation
 * Microfilm, Microfiche & Document Conversion
 * Business Process Management (BPM) & Automation (BPA)

More Solutions


RECORDS MODERNIZATION.

The Administration’s reform plan proposes transitioning Federal agencies’
business processes and record-keeping to a fully electronic environment, ending
NARA’s acceptance of paper records. With pending compliance deadlines, agencies
must manage permanent records electronically with metadata, store temporary
records electronically or in commercial storage facilities, and digitize analog
records before transferring to NARA. To assist with meeting these requirements,
a specialized NARA Records Modernization Center provides comprehensive tools and
information for full compliance.

More Solutions
 * Records Modernization Solutions
 * M-19-21 / M-23-07 Compliance
 * FADGI- Compliant Digitization
 * Records Modernization Checklist
 * On-Demand Webinars

More Solutions


CASE STUDY SPOTLIGHT


QAI RESCUES SPRINKLER FITTERS UNION FROM DROWNING IN MEMBER DOCUMENTS



Quality Associates, Inc. (QAI) helps union client go digital, manage and
electronically consolidate 600,000 pages of member files.

Read More


QAI DIGITIZES NEW HEADQUARTERS FOR WILTON BRANDS LLC



Quality Associates, Inc. (QAI) helps the baking and decorating tool company go
digital and begin the transition to an electronic document system.

Read More


QAI JOINS FORCES WITH BIZTECH FUSION TO TACKLE LARGE-SCALE DOCUMENT CONVERSION



Quality Associates, Inc. helps client scan and convert more than 475,000 pages
in a 90 day timeframe.

Read More


FREQUENTLY ASKED QUESTIONS

How can I better secure my organization’s sensitive information?

Securing your sensitive information is an ongoing process – there is no one-time
solution. Typically, this process begins with pinpointing exactly which data is
considered sensitive and then defining the policies surrounding the management
of this information. Which employees should have access to it? Where should it
reside? You may also consider encryption software to provide an extra layer of
security. QAI’s knowledge of industry and federal regulations, access to
best-in-class solutions, and staff members with IT security backgrounds can help
keep your organization’s most sensitive information safe.

Why do I need a records management plan?

From paper records in file cabinets, to electronic files on hard drives, the
vast amount of information available across the enterprise requires a systematic
approach to records management. A records management plan will help you better
maintain, store, search for and even expunge your information – no matter its
location – so that you can operate more efficiently and cost effectively.

How can QAI help improve my document management efforts?

QAI provides the tools, technology and services to help your organization
accurately and effectively capture, manage, store, preserve and deliver content
across the enterprise. No matter your business’ size, your volume of documents
or formats of content, we guide you through every step of the project and
develop a solution. Our document management services include conversion,
workflow solutions, advanced forms processing, electronic archiving,
collaborative platforms, records storage and retrieval, systems integration and
more.

Are we operating in compliance of our industry’s requirements for content and
records management?

QAI’s experts are well-versed in the compliance requirements of an array of
industries. We can review your existing records management processes for
compliance-focused data management and records  management to ensure that you
are meeting even the most stringent regulations.

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OUR CLIENTS.




DON’T JUST TAKE OUR WORD FOR IT

> For over three years, QAI has been working with LIUNA to digitize documents
> and help it become a paperless organization. The project involved implementing
> a model at our Washington, D.C., headquarters that could be replicated by 17
> departments and 9 regional offices across the United States and Canada. QAI
> was always willing to listen to our ideas and serve as a sounding board as
> part of its basic service package.
> 
> Tonya Deedman

> Howard County Government has a long-standing relationship with QAI. Today, QAI
> provides technical support for our various records management and digital
> imaging applications, including our legacy system, Alchemy. Without these
> applications, we are unable to run our records management office, so we
> greatly value QAI’s expertise and responsiveness.
> 
> Regina A. Martin

> QAI is making our document management efforts a pull versus push-based
> process, while fulfilling our need for capturing, managing, storing and
> preserving our paper files in an electronic format. The company has been very
> thorough, very professional and very proactive throughout the engagement,
> keeping our staff involved along the way.
> 
> Nancy Fuller

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CONTACT

Quality Associates Incorporated
11850 West Market Place, Suite P
Fulton, MD 20759
410-884-9100
info@qualityassociatesinc.com
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