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Submitted URL: http://telus.com/
Effective URL: https://www.telus.com/en
Submission: On January 31 via manual from IN — Scanned from DE
Effective URL: https://www.telus.com/en
Submission: On January 31 via manual from IN — Scanned from DE
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Skip to contentSkip to search * Personal * Business * Small & Medium Business (1-100) * Commercial (101+) * Partner Solutions (Wholesale) * Health * TELUS Health * Care Centres * Virtual Pharmacy * Agriculture & Consumer Goods * Social Impact * Log in Log in Log in * Support Support Support * BC Location * Alberta * British Columbia * Manitoba * New Brunswick * Newfoundland and Labrador * Northwest Territories * Nova Scotia * Nunavut * Ontario * Prince Edward Island * Quebec * Saskatchewan * Yukon * Mobility CloseProducts & Services Explore Mobility * Phones * Certified Pre-owned * Prepaid * Bring-It-Back™️ * Trade-In * Device Protection * SIM Cards * Plans * Bring Your Own Device * Add-ons Stream+ * Network & Coverage * Travel * Connected Devices * Certified Pre-owned * Tablets * Smartwatches AccessoriesMobile InternetWireless Home Phone DealsSwitch to TELUS -------------------------------------------------------------------------------- * Shop Mobility online and save $50.Gear up with phones, plans, TV, Internet and more. Shop amazing deals * Explore Apple at TELUSDiscover iPhone 14 family and the all-new Apple Watch family. Get yours on the network that gives back. Shop Apple * Switch to TELUSTransfer your number to TELUS and join our Connecting for Good programs. Bring your own device or shop for a phone to begin. Switch to TELUS * Internet CloseProducts & Services * Shop * PureFibre® Internet * Plans & pricing * Bundles * Rural internet * Learn * About PureFibre® * About TELUS Wi-Fi Plus * About internet add-ons * About TELUS Rewards * Manage * Move your TELUS services -------------------------------------------------------------------------------- * Online exclusive: Airpods Pro on usSave big on internet and get Apple Airpods Pro on us. See available plans * Whole Home BundleGet Internet, Optik TV + SmartHome Security – starting at $108/month. Start bundling * TV & Streaming CloseProducts & Services Explore TV * TV Hardware * 4K HDR * TV Bundles * Plans * Build your own * TV Programming * Channels & Theme packs * On Demand * TV Apps * Streaming * Stream+ * Pik TV * Netflix * Crave * Hayu * Amazon Prime * Xbox Game Pass Ultimate SportsSpecialty OptionsMove your services -------------------------------------------------------------------------------- * Going to the vet just got easier.Access quality pet care from home with TELUS Health MyPet. Save 20% on your virtual appointment with our introductory offer. Learn more * Get Calm – on Optik TVCalm, the world’s #1 mental health app, is now available on Optik TV. More about Calm * Get a FREE 55" Samsung 4K HDR Smart TVPlus, get a $100 bill credit (including taxes). Just order Internet & Optik TV on a 2 year term. View offer * Security CloseProducts & Services * SmartHome Security * How it works * Plans * Products * Recommend a plan * Custom Security * Online Security * Plans * Prevention * Detection * Recovery * SmartWear Security * Plans and safety devices Move your services -------------------------------------------------------------------------------- * Going to the vet just got easier.Access quality pet care from home with TELUS Health MyPet. Save 20% on your virtual appointment with our introductory offer. Learn more * Save $10/mo. on TELUS Online Security UltimateGet protection for up to 20 devices, online privacy, and identity at a great price. View deal * Home Phone CloseProducts & Services * Home Phone * Plans and Features * Long Distance Plans Wireless Home Phone Move your services -------------------------------------------------------------------------------- * Going to the vet just got easier.Access quality pet care from home with TELUS Health MyPet. Save 20% on your virtual appointment with our introductory offer. Learn more * Save $1,560 on Internet + Optik TV + Home PhonePlus get a $100 bill credit (including tax) when you order online. Get this bundle * My TELUS AppManage usage and pay bills on the go with the mobile app. Get it now * Health CloseProducts & Services * TELUS Health MyCare™ * See a doctor virtually * Counsellors * Psychologists * Dietitians * TELUS Health Virtual Pharmacy * Visit the Virtual Pharmacy * Download the app * FAQ * TELUS Health Care Centres * Personalized care * For members * For everyone * Find a Care Centre * LivingWell Companion™ * Personal emergency response service * In the home * On the go * On Apple Watch * Plans * TELUS Health MyPet * See a vet virtually TELUS Healthy Living Network -------------------------------------------------------------------------------- * Going to the vet just got easier.Access quality pet care from home with TELUS Health MyPet. Save 20% on your virtual appointment with our introductory offer. Learn more * Worry less, live moreFeel confident and protected wherever life takes you. Get LivingWell Companion™ Go and save $180 on 1-year term. Waive the $35 activation fee when you order online. Shop now * Get healthcare from homeTELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you. Learn more * Deals * My TELUS Search Button Cart has 0 itemsCart Cart has 0 itemsCart Save the $50 connection fee when you shop Mobility online.1 Plus get fast, free shipping. * Special offer GET 9X FASTER UPLOAD SPEEDS FOR ONLY $89/MO.2 You deserve better internet. And you can get it with PureFibre® Gigabit – only TELUS offers 100% fibre direct to your home. View deal View deal * SAVE UP TO $1,180 ON IPHONE 14 FAMILY WITH BRING‑IT‑BACK AND TRADE‑IN Upgrade to the all-pro iPhone 14 family and get up to $620 in Trade‑In bill credits.3 Plus, save an extra $560 with Bring‑It‑Back.4 Discover iPhone 14 family Discover iPhone 14 family * Best deals for the new year MAY THE LUNAR NEW YEAR BRING PROSPERITY AND HAPPINESS We’re hopping into the Year of the Rabbit with some of the best tech gifts around and offers on everything from internet to online security. You can find lots of ways to save. We’re hopping into the Year of the Rabbit with some of the best tech gifts around and offers on everything from internet to online security. You can find lots of ways to save. See all offers See all offers * EMPOWERING LIFE-CHANGING SUPPORT THROUGH TECHNOLOGY With funding from TELUS Friendly Future Foundation®, youth like Olivia have been able to maximize their independence and create more meaningful connections. Read story Read story Get 100% fibre direct to your home Save big on iPhone 14 family Lunar New Year Our purpose Gift with purchase GET A FREE 55” SAMSUNG 4K TV Valued at $749.99, you can get one when you bundle Optik TV & PureFibre Internet for 2 years.5 View deal Bring-It-Back UP TO $1,120 OFF SAMSUNG GALAXY S22 WITH BRING-IT-BACK Enjoy the brightest display on Samsung and get it for $0 upfront plus tax with TELUS Easy Payment.4 Make it yours on the most-awarded network.6 Shop Galaxy S22 PIK MAX & PUREFIBRE 300 BUNDLE STREAMING, SPORTS AND PUREFIBRE INTERNET FOR ONLY $125/MO.7 Ring in the New Year with TSN, Sportsnet, Crave, over 30 Live TV channels you can control with your voice,8 plus PureFibre Internet. View deal PIK MAX & PUREFIBRE 300 BUNDLE STREAMING, SPORTS AND PUREFIBRE INTERNET FOR ONLY $125/MO.7 Ring in the New Year with TSN, Sportsnet, Crave, over 30 Live TV channels you can control with your voice,8 plus PureFibre Internet. View deal Mobility plans ALL UNLIMITED PLANS INCLUDE: * Access to the TELUS 5G network * Unlimited picture and video messaging * Shareable data for family and connected devices * Data usage through mobile hotspot Best value UNLIMITED 50 5G+ Our fastest 5G+ speeds and unlimited data for users who want the best performance. * 50GB data at speeds up to 1 Gbps and unlimited data at reduced speed * Unlimited nationwide talk & text * Unlimited international picture and video messaging $ 95 /month Taxes extra View all plans Bring your own device EVERYTHING YOU NEED IS IN THE MY TELUS APP Manage your services anywhere, anytime. Pay your bill, check your usage, change your plan, stay on top of your account and more with the My TELUS app. Text "app" to 54555 to download. Standard message rates may apply. Need more information? We are here to help. Get support with your TELUS device or service, account and more with our online help centre. Plus, TELUS Assist is available 24/7. Support Find answers and support for frequently asked questions. Contact us Message us via chat or give us a call. Visit our stores Search for a location near you and drop by in person. SUSTAINABILITY TRADE IN YOUR DEVICE AND WE’LL REFURBISH IT TO CONNECT CANADIANS IN NEED, OR RECYCLE IT WITH TELUS AND KEEP IT OUT OF LANDFILLS. How you can help SOCIAL IMPACT FROM TRANSFORMING HEALTHCARE TO REDUCING OUR FOOTPRINT, LEARN HOW WE’RE BUILDING A MORE SUSTAINABLE FUTURE FOR COMMUNITIES. How we give back SHOP OUR PRODUCTS AND SERVICES Mobility Internet TV Home Phone Home Security Deals VIEW TERMS AND CONDITIONS 1. The $50 savings is a waiving of our $50 connection fee. Offer applicable online only on Mobility orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business, Corporate or EPP account types. 2. Available to TELUS Mobility customers who purchase qualifying TELUS Home Services product(s). A $10/month discount will be applied to the Home Services bill for 24 months (or as long as the eligibility requirements are met). Eligible Home Services products include TELUS Home Internet 15 and higher, Optik TV, Home Phone or combination thereof. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. For customers signing up on a 24 months term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes Gigabit Internet. From month 1–24, a $36/mo discount applies. Regular price, currently $135/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited internet data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Internet Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. 3. Up to $620 trade in credit available to TELUS wireless customers who activate or renew on an iPhone 14 smartphone on a 2 year plan and who trade in an eligible device. Trade-in an iPhone 12 Pro Max 256GB valued at $620. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in. 4. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. Device purchased on the Bring it Back program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill. 5. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to Internet and Optik TV in the past 90 days. For customers signing up on a 24 months term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month and subject to change anytime. Offer includes Optik TV Essentials and Internet 75 for a regular price of $145/mo. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels Subscription to corresponding channels required not available with all channels. Final eligibility for the services will be determined by a TELUS representative. The Essentials is required for all Optik TV subscriptions. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $720, declining by $30, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term. Additional cancellation fees will be charged on the promotional gift received which will be the sum of $749.99, declining by $31.25 for every month of Internet service and reducing to $0 at the end of your commitment period. If all services are cancelled early, total fee will be $1,469.99 declining by $61.25 per month and reducing to $0 by the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Samsung 55TU7000 TV has a retail value of $749.99, based on the manufacturer’s suggested retail price. 6. According to total wins secured by TELUS in the Opensignal Awards – Canada: Mobile Network Experience and 5G Experience Reports August 2022, based on independent analysis of mobile measurements recorded during the period April 1 – June 29, 2022 © 2022 Opensignal Limited. 7. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet or TV in the past 90 days. For customers signing a 24-month agreement for TELUS internet, the rate plan price for internet will not change during the 24-month term. Prices of features and add-ons, such as unlimited internet data, is subject to change anytime. Cannot be combined with other promotional offers. Offer includes Pik Max and Internet 300. When signing up for Internet 300 on a 2-year term, a $15/mo discount applies to Internet for 24 months. Regular price is currently $165/mo ($120/mo for Internet 300 and $45/mo for Pik Max). Regular price of Pik Max is subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your Internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. 8. TSN, Sportsnet, and Crave subscriptions are included in Pik Max, which costs less compared to subscribing to these services individually. Compared to the current regular price of TSN Direct of $19.99/mo, Sportsnet Now of $14.99/mo, and Crave Total of $19.99/mo, each plus tax. Individual subscriptions provided directly by app providers. See TSN Direct, Sportsnet Now and Crave for full offer details. This offer and subscription plan regular pricing are subject to change without notice. TERMS AND CONDITIONS MY TELUS IS THE BEST WAY TO MANAGE YOUR ACCOUNT. Log inLog in SupportSupport Find a store Find a store Contact usContact us -------------------------------------------------------------------------------- The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsStudent OffersDesktop sharingOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise Log in SupportSupport Find a store Find a store Contact usContact us -------------------------------------------------------------------------------- TERRITORIAL ACKNOWLEDGEMENT The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. -------------------------------------------------------------------------------- COMPANY About Us Careers Media Policies / Regulatory Security Social Impact Diversity and Inclusion -------------------------------------------------------------------------------- HELP Accessibility COVID-19 TELUS Service Status Neighbourhood Order Status User Terms Student Offers Desktop sharing -------------------------------------------------------------------------------- LEGAL Privacy / Cookies TELUS & CRTC Wireless Code TELUS & CRTC Internet Code Internet Code, Simplified Wireless Code, Simplified Service Terms -------------------------------------------------------------------------------- OTHER TELUS PROPERTIES Social Impact TELUS Digital TELUS Procurement TELUS International TELUS Webmail TELUS Wise -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ©2023 TELUS