help.dropbox.com
Open in
urlscan Pro
18.244.18.89
Public Scan
URL:
https://help.dropbox.com/security/official-domains
Submission: On May 06 via manual from TW — Scanned from DE
Submission: On May 06 via manual from TW — Scanned from DE
Form analysis 1 forms found in the DOM
<form class="hp04-helpfulness__form">
<p class="hp04-helpfulness__dialog-copy hp04-helpfulness__sorry">We’re sorry to hear that. <br>Let us know how we can improve.</p>
<p class="hp04-helpfulness__dialog-copy hp04-helpfulness__thanks">Thanks for your feedback! <br>Let us know how this article helped.</p>
<textarea class="hp04-helpfulness__input" autofocus="true" required="true" rows="10" cols="50" maxlength="600"></textarea>
<button class="hp04-helpfulness__submit">Submit<svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M5 11.75H17M11.75 5.25L18 11.75L11.75 18.25" stroke="#1E1919" stroke-width="1.5" stroke-miterlimit="10"></path>
</svg>
</button>
</form>Text Content
Open/close menu
* Help center
* Community
* Dropbox learn
* Contact support
* Help center
* Community
* Dropbox learn
* Contact support
Open/close search
Clear
SearchLoading
Help center
* Using Dropbox
* Create and upload
* Delete and restore
* Organize
* Share
* Sync
* View and edit
* Account
* Account access
* Account settings
* Billing
* Plans
* Security
* Storage space
* Installs
* Integrations
* Products
* Dropbox Backup
* Dropbox Capture
* Dropbox Sign
* Dropbox Dash
* Dropbox Passwords
* Dropbox Replay
* Dropbox Transfer
* Get started
Clear
SearchLoading
* Dropbox Help Center - How to use Dropbox
* Security
* What official domains does Dropbox use?
...
WHAT OFFICIAL DOMAINS DOES DROPBOX USE?
Updated Mar 28, 2024
How to share with your brandingwww.dropbox.comOfficial email from
DropboxVerified Dropbox domainsOther verified domainsURLs used to host user data
person icon
This article applies to all Dropbox users.
Dropbox uses several domains to run the service. Each domain serves a specific
purpose, like running the Dropbox product, providing communications, or hosting
marketing materials. Check the domains in this article if you’re unsure if it’s
safe to go to a particular website or accept a communication from an email
address that looks like it's from Dropbox.
HOW TO SHARE WITH YOUR BRANDING
WWW.DROPBOX.COM
Most of the things you can do with Dropbox online happen on www.dropbox.com.
www.dropbox.com is the only domain where Dropbox will ever ask for private
information like the email address and password for your Dropbox account. Be
wary of any other domains that look like Dropbox that ask you for your Dropbox
email or password.
OFFICIAL EMAIL FROM DROPBOX
If you receive a communication that looks like it’s from Dropbox but doesn’t
come from one of the domains listed, please be careful as it may contain malware
or be a phishing attempt.
* All email from employees, support staff, and some service-related email (such
as email verification, password reset confirmations, and Dropbox research
study invitations) are sent from docsend.com, dropbox.com, dropboxmail.com,
em-s.dropbox.com, em.dropbox.com, or dropbox.zendesk.com
* All Dropbox business related email originates from dropbox.com or
dropboxpartners.com
* All promotional and tip emails originate from docsend.com, dropboxmail.com,
em-s.dropbox.com, em.dropbox.com, or dropboxteam.com
VERIFIED DROPBOX DOMAINS
All Dropbox content should originate from one of the following domains or a
subdomain of the following domains:
* addtodropbox.com
* app.hellosign.com
* dash.ai
* db.tt
* docsend.com
* dropbox.com
* dropboxapi.com
* dropboxbusiness.com
* dropboxcaptcha.com
* dropboxexperiment.com
* dropboxforums.com
* dropboxforum.com
* dropboxinsiders.com
* dropboxlegal.com
* dropboxmail.com
* dropboxpartners.com
* dropboxstatic.com
* dropboxteam.com
* dropbox.tech
* dropbox.zendesk.com
* getdropbox.com
* learn.dropbox.com
* links.dropbox.com
OTHER VERIFIED DOMAINS
These are other verified domains Dropbox uses. You typically won’t see these
domains in your browser address bar, but they are used for things like
protecting account login pages and DNS requests.
* c.evidon.com
* cdn.arkoselabs.com
* cfl.dropboxstatic.com
* consent.dropbox.com
* ungated.dropbox.com
* dropbox-api.arkoselabs.com
* dropbox-dns.com
* l.evidon.com
* www.google.com/recaptcha/
* apis.google.com/js/
* www.gstatic.com/recaptcha/
* paper-attachments.s3.amazonaws.com
URLS USED TO HOST USER DATA
These paths are used to host content for users when they create links to their
folders and files (for example, using shared links). Dropbox doesn't use these
paths to ask you for private or personal information.
* dl.dropboxusercontent.com/*
* dl-eu.dropboxusercontent.com
* *.dl-eu.dropboxusercontent.com
* dl-au.dropboxusercontent.com
* *.dl-au.dropboxusercontent.com
* dl-jp.dropboxusercontent.com
* *.dl-jp.dropboxusercontent.com
* dl-uk.dropboxusercontent.com
* *.dl-uk.dropboxusercontent.com
* dl.dropbox.com/*
* dl-eu.dropbox.com
* dl-au.dropbox.com
* dl-jp.dropbox.com
* dl-uk.dropbox.com
* dl-web.dropbox.com/*
* dl-web-eu.dropbox.com
* dl-web-au.dropbox.com
* dl-web-jp.dropbox.com
* dl-web-uk.dropbox.com
* dl-client.dropbox.com/*
* dl-doc.dropbox.com/*
* dl-doc.dropboxusercontent.com/*
* api-content.dropbox.com/*
* api-content-eu.dropbox.com
* api-content1-eu.dropbox.com
* api-content-au.dropbox.com
* api-content1-au.dropbox.com
* api-content-jp.dropbox.com
* api-content1-jp.dropbox.com
* api-content-uk.dropbox.com
* api-content1-uk.dropbox.com
* content.dropboxapi.com/*
* content-eu.dropboxapi.com
* content-au.dropboxapi.com
* content-jp.dropboxapi.com
* content-uk.dropboxapi.com
* api-content-photos.dropbox.com/*
* files-eu.dropbox.com
* files-au.dropbox.com
* files-jp.dropbox.com
* files-uk.dropbox.com
* showbox-tr.dropbox.com/*
* showbox-eu.dropbox.com
* showbox-au.dropbox.com
* showbox-jp.dropbox.com
* showbox-uk.dropbox.com
* photos.dropbox.com/*
* photos-*.dropbox.com/*
* dl-debug*.dropbox.com/*
* bolt.dropbox.com/
* *.dropbox.com/content_link/*
* *.dropbox.com/content_link_zip/*
* *.dropbox.com/content_link_htmlify/*
* *.dropbox.com/content_link_preview/*
* *.dropbox.com/link_token_dl/*
* *.dropbox.com/link_token_dl_zip/*
* *.dropbox.com/zip_collection/*
* *.dropbox.com/transcode_video/*
* *.dropbox.com/hls_transcode/*
* *.dropbox.com/t/*
* *.dropbox.com/u/
* *.dropbox.com/s/*
* *.dropbox.com/sh/*
* *.dropbox.com/sc/
* *.dropbox.com/photos/album/*
* *.dropbox.com/photos/c/*
* *.dropbox.com/photos/cc/*
* *.dropbox.com/photos/cl/*
* *.dropbox.com/photos/cp/*
* *.dropbox.com/photos/conversation_add/*
* *.dropbox.com/photos/conversation_invite/*
* *.dropbox.com/photos/conversation_preview/*
* *.dropbox.com/photos/post/*
* *.dropbox.com/photos/c/permanent_collection_thumb/*
Was this article helpful?
Yes, thanks!
Not really
We’re sorry to hear that.
Let us know how we can improve.
Thanks for your feedback!
Let us know how this article helped.
Submit
Thanks for your feedback!
RELATED ARTICLES
ACCESSING DROPBOX FROM A NEW LOCATION
When you access Dropbox from a new location, you'll get a notification to
confirm. Learn what to do if you suspect someone else has accessed your account.
View article
DROPBOX PASSWORDS BREACH MONITORING
Dropbox Passwords breach monitoring notifies you if one of your linked accounts
is compromised. Learn how to use and disable breach monitoring.
View article
DROPBOX TEAM ACCOUNTS AND WINDOWS INFORMATION PROTECTION
View article
HOW TO PROTECT YOUR DROPBOX ACCOUNT IF IT’S BEEN COMPROMISED
There are several ways to protect your Dropbox account if you think it’s been
compromised, from changing your password to remote wiping devices.
View article
OTHER WAYS TO GET HELP
Community
X
Contact support
* DROPBOX
* Desktop app
* Mobile apps
* Integrations
* Features
* Solutions
* Security
* Early access
* Templates
*
* PRODUCTS
* Plus
* Professional
* Business
* Enterprise
* Dash (beta)
* Dropbox Sign
* DocSend
* Plans
* Product updates
* FEATURES
* Send large files
* Send long videos
* Cloud photo storage
* Secure file transfer
* Password manager
* Cloud backup
* Edit PDFs
* Electronic signatures
* Screen recorder
* Transcribe videos
* SUPPORT
* Help center
* Contact us
* Cancel contract
* Cancel contract
* Cancel contract
* Privacy & terms
* Cookie policy
* Cookies & CCPA preferences
* AI principles
* Sitemap
* Learning resources
* RESOURCES
* Blog
* Customer stories
* Resources library
* Developers
* Community forum
* Referrals
* Reseller partners
* Developers
* Integrations partners
* Find a partner
* COMPANY
* About us
* Jobs
* Investor relations
* ESG
CHOOSE A LANGUAGE
* Bahasa Indonesia
* Bahasa Malaysia
* Dansk
* Deutsch
* English (Australia)
* English (United Kingdom)
* English (United States)
* Español (España)
* Español (Latinoamérica)
* Français (France)
* Italiano
* Nederlands
* Norsk (bokmål)
* Polski
* Português (Brasil)
* Pусский
* Svenska
* Українська
* ไทย
* 中文（简体）
* 中文（繁體）
* 日本語
* 한국어
English (United States)