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PRIVACY STATEMENT


ZUSAMMENFASSUNG









1.    INTRODUCTION


The European Commission (hereafter ‘the Commission’) is committed to protect
your personal data and to respect your privacy.

As the Customs & Tax EU Learning (LMS) portal processes personal data,
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23
October 2018 on the protection of natural persons with regard to the processing
of personal data by the Union institutions, bodies, offices and agencies and on
the free movement of such data, and repealing Regulation (EC) No 45/2001 and
Decision No 1247/2002/EC Text with EEA relevance, is applicable.

This privacy statement explains the reasons for processing personal data, the
way they are collected, handled and the way protection of all personal data is
ensured. This privacy statement covers in addition:

-       The personal data processed;

-       How personal data are used;

-       Who has access to the personal data;

-       For how long personal data are preserved/stored;

-       What are your rights as the data owner and how you can exercise them;

-       The contact details of the responsible Data Controller with whom you may
exercise your rights, the Data Protection Officer and the European Data
Protection Supervisor.



VOLLSTÄNDIGE RICHTLINIE

2.    Why and how do we process your personal data?


The Customs & Tax EU Learning (LMS) portal was specifically developed to address
competency-based customs and tax officials learning and development, aiming
therefore at increasing the overall performance development of national
administrations staff. All features are designed for ‘co-management’ and
‘co-organisation’ by and with national administrations and European Commission.

The portal reflects, throughout its integrated components (functionalities and
process management), such national ownership and contains:

-       Common workspace: for co-management and co-development of e-Training;

-       eLearning Content Management: for co-management of shared training
materials, be it commonly across the EU or cross-country amongst national
administrations (under their own control and without DG TAXUD involvement);

-       Event management: for coordination of learning activities in
co-management and co-organisation mode);

-       Competency Framework management: to plan training based on EU-wide
agreed and nationally identified performance gaps between current and needed
competencies, both at individual user and at national administration level.

These components are further designed to be integrated and/or linked, in order
to guarantee a single entry point through the EU Login account maintaining the
assigned group belonging and the granted rights level.

The portal is developed for a specific public sector audience, to facilitate and
enhance EU Customs and Tax administration’s cooperation in learning and staff
development.

The data subjects can be summarized as follows:

-       Public sector:

§  European Commission officials and other persons working for the EU
institutions;

§  Customs/Taxation experts / officials from National Authorities;

§  Training departments from National administrations, including the Training
Support Group members;

§  Customs/Taxation Officials  from non-UE countries;

-       Private sector - economic operators (including lawyers & academics), in
EU and worldwide

Purpose of the processing operation: DG TAXUD E3 acts as controller, decides
‘why’ and ‘how’ the personal data included in the user accounts/profiles of the
portal.

Personal data will be processed for the following purposes:

-       To test development environment

In order to solve future (unforeseen) disfunctionalities as part of warranty
services, some workflows may need to be recreated on the production development
environment for root cause analysis and testing. Only synthetic data will be
used in the development environment except for several valid email addresses for
contractor users in order to evaluate the automatic system response.

-       In production environment:

§  To identify users (EU Login);

§  To grant the registered users the proper access to the full features of the
portal;

§  To generate certificates and badges based your achievements;

§  To ensure that the user history of activity on the platform (courses started,
finished, certificates, etc.) are easily accessible to users;

§  To collect information related to use of the platform, for the purpose of
delivering personalised recommendations (as notifications and/or emails), and to
evaluate it’s performance (thus gathering information on potential issues
through users’ direct feedback or platform’s metrics like the number of
currently active users, the most visited and viewed items, time spent, country
of visit, material downloaded, best rated courses, scheduled and past events
metrics); and other statistical purposes and reporting

§  To organise trainings events, including management of participants lists;

§  To send information regarding new/upcoming events or events where one has
registered;

§  To disseminate and manage of the newsletter / learning bulletin.

No personal data will be used for an automated decision-making, including
profiling.

Your data will be processed automatically to evaluate portal performance:

-       Predefined reports will be automatically generated:

§  Information on potential issues through anonymous direct feedback;

§  General metrics like number of currently active users, the most visited and
viewed items, time spent, country of visit, material downloaded, best rated
courses;

§  Scheduled and past events metrics like number of participants, place, target
group, domain (customs or taxation), and organizer.

-       A predefined private report (My competencies) will be available for each
user to view what competences one have exercised by attending various courses.

-       In order to solve future (unforeseen) disfunctionalities as part of
warranty services, some workflows may need to be recreated on the development
environment for root cause analysis and testing. Only synthetic data will be
used in the development environment except for several valid email addresses for
contractor users in order to evaluate the automatic system response.

The development environment will be available until 31.12.2021. An extension of
1 year will be possible if an additional RfA is requested and approved by DG
TAXUD in due time. Once released, the hosting resources will make any data
recovery impossible.

-       Europa web Analytics will be used to monitor the activity of the users
and records data regarding their actions in order to evaluate performance. Every
request in the portal and the information submitted by the user are intercepted
and stored as a navigation event in the database.

The data collected are stored on dedicated servers provided by StarStorage and
located in Bucharest, Romania.

Your data will be processed manually:

-       Automatically generated reports will be available to be downloaded in
various formats: PDF or diagram (PNG format). These reports may be further
processed to obtain advanced statistics;

-       In order to solve future (unforeseen) disfunctionalities as part of
warranty services, some workflows may need to be recreated (manual methods
included) on the development environment for root cause analysis and testing.
Only synthetic data will be used in the development environment except for
several valid email addresses for contractor users in order to evaluate the
system response.


3.    ON WHAT LEGAL GROUND(S) DO WE PROCESS YOUR PERSONAL DATA?

Your personal data are processed on the basis of the Regulation (EU) 2018/1725,
Art. 5.1 point d):

“The data subject has given consent to the processing of his or her personal
data for one or more specific purposes “.

DG TAXUD, Unit E3 acts as a controller and decides ‘why’ and ‘how’ the personal
data is used to ensure the functioning, management and promotion of the Customs
& Tax EU Learning LMS portal.


4.    WHICH PERSONAL DATA WE COLLECT AND FURTHER PROCESS?

Data subjects:

-       Public sector

§  European Commission officials and other persons working for the EU
institutions;

§  Customs/Taxation experts / officials from National Authorities;

§  Training departments from National administrations, including the Training
Support Group members;

§  Customs/Taxation Officials  from non-UE countries;

-       Private sector

§  Economic operators (including lawyers & academics), in EU and worldwide;

§  Legal and natural persons.

In order to carry out this processing operation the Data Controller (TAXUD E3
and the contractor Netcompany-Intrasoft - SIMAVI - ELSO Consortium) collect
personal data directly from the data subject.

The provision of personal data is not mandatory to get a public access to the
Portal 

However, the provision of personal data is mandatory to grant the registered
users the proper access to the full features of the portal.

During the very first login, one is requested to validly perform a ´clear
affirmative act´ to consent to the processing by actively ticking an optional
box stating “By checking this box, you acknowledge that you have read and
understood the Privacy Statement”.

If the user does not check the box, the system does not create an account, the
login fail, and the system displays the Home page for an unregistered user.

The personal data are also collected from EU login registration (first name,
surname, country and email address).

When creating the EU Login account, a specific privacy statement link provides
the future user all the information in regards to the processing of personal
data
: https://webgate.ec.europa.eu/cas/privacyStatementPopup.html;%20__Secure-ECAS_SESSIONID=f9Qd1730nNJJmq-gbMd-AhRY5JJIUn2MW-Bmy9JOn4cXBbgonapSCOF9Gj0lKUw983E!1752716433 )

These data are not editable on the Portal, and should be modified on EU Login
portal if needed.

In order to carry out this processing operation the Data Controller (TAXUD E3
and the contractor Netcompany-Intrasoft - SIMAVI - ELSO Consortium) collect the
following categories of personal data:

a)     Identification data:

§  Mandatory data: first name, last name (surname), email address, location,
country, time zone, preferred language of communication, IP address;

§  email address for testing development environment;

b)     HR related data:

§  Mandatory data: institution (employer) type, institution name, industry
(domain);

§  Optional data: institution department, topics of interest, option to activate
the (guided) tour, landing page (Dashboard or Home), user type (registered or
guest);

c)     Events specific data:

§  Mandatory data: first name, last name (surname), institution (employer) type,
email address, country;

§  Optional data: reason to participate to an event (one of the following
options: relevant for my current job, relevant for my future career, Personal
interest, or Other), events related attributes (display or hide an event,
invited, accepted an invitation, declined an invitation, applied to an event,
registered for an event, unregistered from an event), comments;

d)     Newsletter subscription data:

§  Mandatory data: email address, frequency, preferred language, policy areas;

e)     Other types of data specific to the processing operation:

§  Other mandatory data: allowed to flags (these are built-in access rights that
allow the user to: post in forum or manage objects: catalogue, badge, event,
news, newsletter / learning bulletin, spot, FAQ, forum, users, notifications);

§  Other optional data: course related attributes (courses recently viewed,
started, finished, grouped as training plan, certificates or badges awarded,
competencies developed, feedback – anonymous survey, rating), feedback on
portal’s web pages (if a particular web page was useful or had an issue), forum
posts and ratings.


5.    HOW LONG DO WE KEEP YOUR PERSONAL DATA?

In production environment, we only store your data as long as is necessary to
fulfil the purpose of collection or further processing, namely:

-       (a) Identification data, (b) HR related data, (c) Events specific data,
and (e) Other types of data specific to the processing operation: will be stored
on the portal as long as your account of registered user remains active (*), and
no request has been made by you to have your account removed from the portal;

-       (d) Newsletter subscription data: will be stored on the site as long as
your account remains active(*), and no request has been made by you to
functional mailbox to unsubscribe him/her from the Newsletter.

(*) On 1st of November each year, if you have not logged in during the current
year, the system will automatically send you a notification (from a “no reply”
email address) to advise you to log in the portal in the next 2 months or your
account will be closed and ALL associated data will be deleted, with no option
to be restored.  There will be no second notification.

On 31st of December each year, if you have not logged in during the current
year, the system will automatically deletes your account and will inform you
that ALL associated data have been deleted. There will be no restore
account/data option.

Notifications by emails will be enabled by 1st of November 2021, as soon as
additional security measures will be implemented.

In Development environment, we only store your data as long as is necessary to
fulfil the purpose of collection or further processing, namely:

Valid email addresses for contractor users will be used in order to evaluate the
automatic system response.

The development environment will be available until 31.12.2021; the retention
period for personal data will be 1 year. Once released, the hosting resources
will make any data recovery impossible.

An extension of 1 year will be possible if an additional contract  is requested
and approved by DG TAXUD in due time; in this case the retention period for
personal data will also be increased by 1 year.

The Record and the Privacy statement will be accordingly updated.


6.    HOW DO WE PROTECT AND SAFEGUARD YOUR PERSONAL DATA?

All personal data in electronic format (e-mails, documents, databases, uploaded
batches of data, etc.) are stored either on the servers of the European
Commission or of its contractors.

All processing operations are carried out pursuant to the Commission Decision
(EU, Euratom) 2017/46 of 10 January 2017 on the security of communication and
information systems in the European Commission.

The Commission’s contractors are bound by a specific contractual clause for any
processing operations of your data on behalf of the Commission, and by the
confidentiality obligations deriving from the transposition of the General Data
Protection Regulation in the EU Member States (‘GDPR’ Regulation (EU) 2016/679.]

In order to protect personal data, a number of technical and organisational
measures have been put in place.

Technical measures include appropriate actions to address online security, risk
of data loss, alteration of data or unauthorised access, taking into
consideration the risk presented by the processing and the nature of the
personal data being processed.

Organisational measures include restricting access to the personal data solely
to authorised persons with a legitimate need to know for the purposes of this
processing operation.

All personal data in electronic format (e-mails, documents, databases, uploaded
batches of data, etc.) are hosted on dedicated servers located in Romania,
through an external service provider certified as Tier 3 Data Centre. In order
to protect personal data, a number of technical and organisational measures have
been putted in place, for both the development and production environments.


7.    WHO HAS ACCESS TO YOUR DATA AND TO WHOM IS IT DISCLOSED?


A.      INTERNALLY

Access to your personal data is provided to the Commission staff responsible for
carrying out this processing operation and to authorised staff according to the
“need to know” principle. Such staff abide by statutory, and when required,
additional confidentiality agreements. Access to your personal data within the
Commission is also provided to the training managers of the EU Institutions for
the purpose of generating analytics reports, including the navigation event data
stored and processed by Europa web Analytics to evaluate portal performance.

All staff should abide by statutory and, when required, additional
confidentiality agreements.


B.      EXTERNALLY

Personal data are accessible outside the EU organisation by DG TAXUD contractor
in charge of preparing the data for statistical use or to investigate and fix
possible issues, where appropriate contractual arrangements and confidentiality
agreements are in place.

CONTRACTOR PROCESSES DATA ON EUROPEAN COMMISSION BEHALF. THE DATA COLLECTED ARE
STORED ON DEDICATED SERVERS PROVIDED BY STARSTORAGE AND LOCATED IN BUCHAREST,
ROMANIA. ALL PERSONAL DATA IN ELECTRONIC FORMAT (E-MAILS, DOCUMENTS, DATABASES,
UPLOADED BATCHES OF DATA, ETC.) ARE HOSTED ON DEDICATED SERVERS LOCATED IN
ROMANIA, THROUGH AN EXTERNAL SERVICE PROVIDER CERTIFIED AS TIER 3 DATA CENTRE.
IN ORDER TO PROTECT PERSONAL DATA, A NUMBER OF TECHNICAL AND ORGANISATIONAL
MEASURES HAVE BEEN PUT IN PLACE, FOR BOTH THE DEVELOPMENT AND PRODUCTION
ENVIRONMENTS.


8.    HOW DO WE PROTECT YOUR DATA?

We guarantee all the appropriate organisational and technical security measures
aimed at protecting your personal data against accidental and unlawful
destruction or loss, as well as against non-authorised access, alteration or
transmission.

All personal data in electronic format (e-mails, documents, databases, uploaded
batches of data, etc.) are hosted on dedicated servers located in Romania,
through an external service provider certified as Tier 3 Data centre. All
processing operations are carried out pursuant to the Commission Decision (EU,
Euratom) 2017/46 of 10 January 2017 on the security of communication and
information systems in the European Commission.

The contractors of the European Institutions are bound by a specific contractual
clause for any processing operations of your data on their behalf, and by the
confidentiality obligations deriving from the transposition of the General Data
Protection Regulation in the EU Member States (‘GDPR’ Regulation (EU) 2016/679).

In order to protect your personal data, the European Institutions have put in
place a number of technical and organisational measures. Technical measures
include appropriate actions to address online security, risk of data loss,
alteration of data or unauthorised access, taking into consideration the risk
presented by the processing and the nature of the personal data being processed.

Organisational measures include restricting access to the personal data solely
to authorised persons with a legitimate need to know for the purposes of this
processing operation.


9.    WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have specific rights as a ‘data subject’ under Chapter III (Articles 14-25)
of Regulation (EU) 2018/1725, in particular the right to access, your personal
data and to rectify them in case your personal data are inaccurate or
incomplete. Where applicable, you have the right to erase your personal data, to
restrict the processing of your personal data, to object to the processing, and
the right to data portability

You have consented to provide your personal data to DG TAXUD, Unit E3  and
Netcompany-Intrasoft - SIMAVI - ELSO Consortium for the present processing
operation. You can withdraw your consent at any time by notifying the Data
Controller. The withdrawal will not affect the lawfulness of the processing
carried out before you have withdrawn the consent.

 

You can exercise your rights by contacting the Data Controller, or in case of
conflict the Data Protection Officer. If necessary, you can also address the
European Data Protection Supervisor. Their contact information is given under
Heading 9 below.

You may request to have his/her account removed from this portal by accessing
the Profile and in the Privacy section by clicking the Delete My Account link or
by writing to a functional mailbox of the Data
Controller: support_lms@simavi.ro.

You have right:

-       To withdraw the consent given to one or all of the policies.

-       To request and to export data for portability reasons directly from
Profile and Privacy section.

-       To edit personal data in “My profile” section (a) Identification data
and (b) HR related data, except for the first name, last name (surname), email
address, and country fields that are collected from EU login registration and
cannot be edited in this portal.

-       To cancel your application to a future event by pressing “Cancel
application” button from the event detailed presentation or by clicking the link
“Cancel application” available inside the email delivered;

-       To unregister from a future event by pressing “Cancel registration”
button from the event detailed presentation or by clicking the link “Cancel
registration” available inside the email delivered;

-       To edit/delete events if you are allowed to manage them, using the
dedicated management actions in “My Dashboard” section;

-       To unsubscribe from the newsletter (Learning Bulletin) by pressing
“Unsubscribe” button in the News section or by clicking the “unsubscribe from
the list” link available inside the email delivered;

-       To edit/delete newsletter issues if you are allowed to manage them,
using the dedicated management actions in “My Dashboard” section;

-       To update your posts on the forum within 30’ their creation;

-       To edit/delete topics and threads from the forum if you are allowed to
manage the forum, using the dedicated management actions in “My Dashboard”
section;

-       To allow/decline users to post on the forum if you are allowed to manage
the forum, using the dedicated management actions in “My Dashboard” section;

-       To edit/delete various other objects (catalogue, badges, news, spots,
FAQ, user groups) if you are allowed to manage them, using the dedicated
management actions in “My Dashboard” section;

-       To activate/deactivate notifications (within the portal) using the
Configure screen available in the Notifications section;

-       To archive/restore notifications using the Archived Notifications screen
available in the Notifications section;

-       To view your certifications and badges, using the dedicated actions in
“My Dashboard” section;

-       To view what competences you have exercised by attending various
courses, using the dedicated action “My competencies” in “My Dashboard” section.

Where you wish to exercise your rights in the context of one or several specific
processing operations, please provide their description (i.e. their Record
reference(s) as specified under Heading 10 below) in your request.

In case of a data breach, we will fulfil our obligation in compliance with our
duties stipulated in the Regulation (EU) 2018/1725.

Where that personal data breach is likely to result in a high risk to your
rights and freedoms we are committed to inform you immediately in order to allow
you to take the necessary precautions.


10.                 CONTACT INFORMATION

-       The Data Controller

If you would like to exercise your rights under Regulation (EU) 2018/1725, or if
you have comments, questions or concerns, or if you would like to submit a
complaint regarding the collection and use of your personal data, please feel
free to contact the Data
Controller: TAXUD-UNIT-E3@ec.europa.eu or support_lms@simavi.ro

-       The Data Protection Officer (DPO) of the Commission

You may contact the Data Protection Officer
(DATA-PROTECTION-OFFICER@ec.europa.eu) with regard to issues related to the
processing of your personal data under Regulation (EU) 2018/1725

-       The European Data Protection Supervisor (EDPS)

You have the right to have recourse (i.e. you can lodge a complaint) to the
European Data Protection Supervisor (edps@edps.europa.eu) if you consider that
your rights under Regulation (EU) 2018/1725 have been infringed as a result of
the processing of your personal data by the Data Controller

Details can be found
at: https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en.


11.                 WHERE TO FIND MORE DETAILED INFORMATION?

The Commission Data Protection Officer publishes the register of all operations
processing personal data. You can access the register through the following
link: http://ec.europa.eu/dpo-register.

This specific processing operation has been included in the Commission Data
Protection Officer’s public register with the following Record
reference: DPR-EC-09088.1




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COOKIES POLICY


ZUSAMMENFASSUNG




1.1 INTRODUCTION

Protecting your private sphere while using our Site is an extremely important
aspect for us. That is why we are keeping you in touch in detail about the
collection of personal data and personal data.

The right to use personal data and anonymous data rests with SITE HOLDER within
the limits provided by law, except for the rights of the data subjects described
above.

The Site uses software for use analysis. By evaluating these data, useful
information on user needs can be obtained. This information contributes to
improving the quality of the Site. More specifically, for each visit to the
Site, the following set of data is stored unrestricted:

 * The anonymous form of the IP address of the requesting computer;
 * Date and time of visit or request;
 * The name of the page you consulted or the file you visited;
 * Refer to the page that this page views;
 * The browser used by the user, including the browser version;
 * The operating system used by the user.

A cookie is a small text file that saves Internet settings. Almost every web
page uses this technology. Your web browser downloads this when you first access
a web page. The next time you access this web page with the same device, Cookies
and Saved Information are either sent back to the First Party Cookie website or
to another Third Party Cookie webpage. Thus, the webpage recognizes that you
have visited the page with this browser again and varies in some cases the
content displayed.

Some cookies are very useful because they can improve the user experience in the
event of the web page being reacted. Provided you use the same terminal and same
browser as before, Cookie files remind you, for example, your preferences,
communicates how you use a page, and adapts to your personal interests and
needs. Most of our cookies are automatically deleted from your hard drive after
the session ("Session Cookies"). In addition, we also use cookies that remain on
your hard drive after the session is complete. This primarily aims to improve
the user experience in case of a new web page access, by subsequently adapting
the web page to your personal needs, thus optimizing the loading time.

Cookies that do not require your consent. Cookies that are absolutely necessary,
also called "strictly necessary", provide functions without which you cannot use
the web page correctly. These Cookies are exclusively used by us and are the
so-called First Party Cookies. They are only stored for the current browser
session on your computer. Cookies that are absolutely necessary. We have a
"Session-Cookie" for the sign-in feature. Without this cookie, it is not
possible to connect and not go to the functions behind the connection.

In addition, such cookies ensure, for example, changing the http page in https
to the functionality of the page and complying with the data transfer security
requirements. You do not necessarily require your consent to use the necessary
cookies.

Cookies that are absolutely necessary cannot be disabled using the function of
this page. However, they can be disabled at any time using the browser you are
using. Please refer to the instructions below.

Cookies that, according to the legal definition, is not necessarily necessary to
use the web page, but which are performing important tasks. Without these
cookies, features that ensure comfortable browsing on our webpage, such as
pre-filled forms, would no longer be available. Settings such as language
selection cannot be saved and must be reset on each page. In addition, we no
longer have the opportunity to offer personalized offers to you.


VOLLSTÄNDIGE RICHTLINIE

You can set your browser in such a way that cookies are only created with your
consent or are generally denied. Please note, however, that without cookies,
certain areas of the web page cannot be used or are only usable.

You can control the use of "Cookies" and prevent it if you configure your
browser as follows:

 * Microsoft Edge and Internet Explorer: see https://support.microsoft.com/ 
   Extras - Internet Options - Expanded Registration Card - under Security Check
   "Send" Do Not Track "requests to pages web sites visited with Internet
   Explorer "Do Not Track" - please confirm
 * Google Chrome: see https://support.google.com/chrome/ 
   Menu - Settings - Extensive Settings - under "Data Protection" click "Content
   Settings" - under "Cookies" desired fields - confirm
 * Firefox: see https://support.mozilla.org/ 
   Menu - Settings - Data Protection - under Chronical Check "Create
   user-defined settings" - in the "Cookies" section make the desired settings -
   confirm
 * Safari: see https://support.apple.com/ 
   Safari - Settings - Data Protection - in the "Cookies and Web Page Data"
   section, make the desired settings – confirm

2.2 Web analysis cookies (Google Analytics)

If you have given your consent on our Site, we also use cookies to create
pseudonymous user profiles for the purpose of web analysis (“web analysis
cookies”). These cookies enable us to identify returning users (device owners),
analyze their behavior on the Site, optimize the Site and measure its reach. The
legal basis for such data processing is Art. 6 (1) (a) GDPR. You give your
consent to this tracking on the Site by clicking on “OK” in our cookie banner;
no web analysis cookies are set before this happens. We do not combine the data
with other personal data and we do not use it for the targeted addressing of
individual users for advertising purposes. The web analysis cookies are deleted
after 24 months at the latest or if you withdraw your consent beforehand.

For this web analysis we use the service Google Analytics, which is operated by
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
Google Analytics uses cookies which are stored on your computer and which enable
an analysis of your use of the Site. The information generated by the cookie
about your use of the Site (browser type/version, operating system used,
referrer URL, host name of the accessing computer (IP address), date and time of
the server request) are generally transferred to a Google server in the USA and
stored there. Google will therefore reduce your IP address by the last octet
within member states of the European Union or in other signatory states to the
Agreement on the European Economic Area. Only in exceptional cases will the full
IP address be transmitted to a Google server in the USA and shortened there. The
transfer of your information to a third country outside the EU is covered by an
adequacy decision of the Commission (C/2016/4176 of 12 July 2016
– http://data.europa.eu/eli/dec_impl/2016/1250/oj) within the meaning of Article
45 GDPR, because Google has undertaken to comply with the principles of the
EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

On our behalf, Google uses this information as a processor within the meaning of
Art. 28 GDPR to evaluate your use of the Site, to compile reports on Site
activities and to provide the Site operator with further services associated
with Site use and Internet use. The IP address transmitted by your browser in
the context of Google Analytics is not merged with other Google data.

You can prevent the use of cookies by selecting the appropriate settings on your
browser (see above); however, please note that if you do this you may not be
able to use the full functionality of the Site.

You can also prevent Google from collecting the data generated by the cookie and
relating to your use of the Site (including your IP address) and from processing
this data by Google for all websites by downloading and installing the browser
plug-in available at  https://tools.google.com/dlpage/gaoptout?hl=en. You can
also – especially with browsers on mobile devices – prevent Google Analytics
from collecting and processing your data.

For more information on Google Analytics’ Terms of Use and Privacy Policy,
please
visit https://www.google.com/analytics/terms/gb.htmland https://support.google.com/analytics/answer/6004245?hl=en

For any additional questions about how personal data is processed and to
exercise your rights above, please email us at DPO EMAIL

  

EU Login uses cookies to allow you to log in to different applications without
re-entering your email address and password. These cookies contain no personal
information whatsoever, merely a pointer allowing the authentication service to
find your entry in its own tables. The cookies are 'per-session' cookies, i.e.
they are destroyed when you close your browser. If you have chosen the option
for your browser not to accept such cookies, you will not benefit from this
feature and will have to re-authenticate yourself each time you log in to a
different client application of the authentication service. A persistent cookie
may be created for your convenience in order to record your choice of language,
and at your discretion, your email address. In the absence of this cookie, the
default language is English.

 

Soruce 2: https://webgate.ec.europa.eu/cas/cookies.html

 


1.2 WHAT ARE COOKIES?

A cookie is a small text file that a website stores on your computer or mobile
device when you visit the site.

 * First party cookies are cookies set by the website you’re visiting. Only that
   website can read them. In addition, a website might potentially use external
   services, which also set their own cookies, known as third-party cookies.
 * Persistent cookies are cookies saved on your computer and that are not
   deleted automatically when you quit your browser, unlike a session
   cookie, which is deleted when you quit your browser.

Every time you visit the Commission’s websites, you will be prompted to accept
or refuse cookies.

The purpose is to enable the site to remember your preferences (such as user
name, language, etc.) for a certain period of time.

That way, you don’t have to re-enter them when browsing around the site during
the same visit.

Cookies can also be used to establish anonymised statistics about the browsing
experience on our sites.


HOW DO WE USE COOKIES?

European Commission websites mostly use “first-party cookies”. These are cookies
set and controlled by the Commission, not by any external organisation.

However, to view some of our pages, you will have to accept cookies from
external organisations.  

The 3 types of first-party cookie we use are to:

 * store visitor preferences
 * make our websites operational
 * gather analytics data (about user behaviour)

Visitor preferences

These are set by us and only we can read them. They remember:

 * if you have agreed to (or refused) this site’s cookie policy
 * if you have already replied to our survey pop-up (about how helpful the site
   content was) – so you won't be asked again

Name Service Purpose Cookie type and duration eu_cookie_consent Cookie consent
kit Stores your cookie preferences (so you won’t be asked again) First-party
session cookie deleted after you quit your browser ecsi Website survey tools
Stores information on whether you have already replied to a survey pop-up – so
you won't be asked again. First-party persistent cookie, 1 month cck3 Cookie
consent kit Stores your preferences for 3rd-party cookies (so you won't be asked
again) First-party session cookie deleted after you quit your browser

Operational cookies

There are some cookies that we have to include in order for certain web pages to
function. For this reason, they do not require your consent. In particular:

 * authentication cookies
 * technical cookies required by certain IT systems

Authentication cookies

These are stored when you log in to a Commission site, using our authentication
service (EU Login). When you do this, you accept the associated privacy policy.

Name Service Purpose Cookie type and duration MoodleSession Customs and Tax - EU
Learning Identifies your session First-party session cookie, deleted after you
quit your browser MOODLEID1_ Customs and Tax - EU Learning This cookies are used
to remember:
- Which account you are logged in as
- Your current session details such as how long you have been on a page and what
requests
you are making These cookies are used by Moodle to make you experience faster
and to protect our
servers from cyber attacks. MyECASDomain Identity Management Service Remembers
your domain First-party session cookie, deleted after you quit your browser
__Secure_CASTGC Identity Management Service Identifies your session First-party
session cookie, deleted after you quit your browser __Secure_ECAS_SESSIONID
Identity Management Service Identifies the current Central Authentication
Service session First-party session cookie, deleted after you quit your browser
ECAS_PREFS Identity Management Service

Remembers your settings and preferences:

user id, user name, acknowledged cookie policy, high contrast mode, privacy
mode, view account details after login, last strength selected First-party
session cookie, deleted after you quit your browser CASPRIVACY

EURES The European Job Mobility Portal

EURES Authentication info First-party session cookie, deleted after you quit
your browser CASTGC

EURES The European Job Mobility Portal

EURES Authentication info First-party session cookie, deleted after you quit
your browser EURES_CAS_LOGGED_IN

EURES The European Job Mobility Portal

EURES Authentication info First-party session cookie, deleted after you quit
your browser

The names of these cookies may change, for technical reasons
(particularly __Secure-CASTGC and __Secure-ECAS_SESSIONID).

 

Technical cookies

Name Service Purpose Cookie type and duration has_js Corporate content
management platform, based on Drupal open source software

Determines whether Javascript is enabled in your browser.

This allows our websites to function properly. First-party session cookie,
deleted after you quit your browser JSESSIONID / CFID / CFTOKEN Java IT platform
/ Coldfusion IT platform Maintain a secure session for you, during your visit.
First-party session cookie, deleted after you quit your browser ecsi Website
survey tools Stores information on whether you have already replied to a survey
pop-up – so you won't be asked again.

First-party persistent cookie, 1 month

theoplayer-session-id Audiovisual Service video player Enables the player’s own
analytics, currently not used. localStorage Key, persistent data
theoplayer-stored-network-info Audiovisual Service video player Enables the
player’s bandwidth estimate to determine the best initial bandwidth and enhance
the user experience.

localStorage Key, persistent data

EURES_CVO_SESSION_ID

EURES The European Job Mobility Portal

EURES Session info First-party session cookie, deleted after you quit your
browser EURES_JVSE_SESSIONID

EURES The European Job Mobility Portal

EURES Session info First-party session cookie, deleted after you quit your
browser EURES_LF_MARKETPLACE_SESSIONID

EURES The European Job Mobility Portal

EURES Session info for Liferay First-party session cookie, deleted after you
quit your browser EURES_LF_PLUGINS_SESSIONID

EURES The European Job Mobility Portal

EURES Session info for Liferay First-party session cookie, deleted after you
quit your browser LFR_SESSION_STATE_xxxxx

EURES The European Job Mobility Portal

EURES Session info for Liferay First-party session cookie, deleted after you
quit your browser cck1atlassian-analytics.confluence.lock Public wikis Keeps
Confluence analytics disabled

localStorage Key, persistent data

confluence.sidebar.width Public wikis Remembers the width of the sidebar

localStorage Key, persistent data

jquery.feature.detection.cache Public wikis Detects when a page is loaded from
the browser cache

localStorage Key, persistent data

jquery.feature.detection.cache.useragent Public wikis Remembers if a certain
feature is available in the browser.

localStorage Key, persistent data

 

Analytics cookies

We use these purely for internal research on how we can improve the service we
provide for all our users.

The cookies simply assess how you interact with our website – as an anonymous
user (the data gathered does not identify you personally).

Also, this data is not shared with any third parties or used for any other
purpose. The anonymised statistics could be shared with contractors working on
communication projects under contractual agreement with the Commission.

However, you are free to refuse these types of cookies – either via the cookie
banner you’ll see on the first page you visit or at Europa Analytics.

Name Service Purpose Cookie type and duration _pk_id# Corporate web analytics
service, based on Matomo open source software Recognises website visitors
(anonymously – no personal information is collected on the user). First-party
persistent cookie, 13 months _pk_ses# Corporate web analytics service, based on
Matomo open source software

Identifies the pages viewed by the same user during the same visit.

(anonymously – no personal information is collected on the user). First-party
persistent cookie, 30 minutes


THIRD-PARTY COOKIES

Some of our pages display content from external providers, e.g. YouTube,
Facebook and Twitter.

To view this third-party content, you first have to accept their specific terms
and conditions. This includes their cookie policies, which we have no control
over.

But if you do not view this content, no third-party cookies are installed on
your device.

Third-party providers on Commission websites

You Tube
Internet Archive
Google Maps
Twitter
TV1
Vimeo
Microsoft
Facebook
Google
LinkedIn
Livestream
SoundCloud
European Parliament

These third-party services are outside of the control of the Commission.
Providers may, at any time, change their terms of service, purpose and use of
cookies, etc.


HOW CAN YOU MANAGE COOKIES?

You can manage/delete cookies as you wish - for details, see aboutcookies.org.

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the
browsing history of your browser. This will remove all cookies from all websites
you have visited.

Be aware though that you may also lose some saved information (e.g. saved login
details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and
cookie settings in your preferred browser

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your
device, but you may then have to manually adjust some preferences every time you
visit a site/page. And some services and functionalities may not work properly
at all (e.g. profile logging-in).

Managing our analytics cookies

You can manage your preferences concerning cookies from Europa Analytics on the
dedicated Europa Analytics page.


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LANGUAGE POLICY


ZUSAMMENFASSUNG

We aim to provide information in your language - or one you understand -
depending on the type of information you're looking for.

The EU has 24 official languages.


VOLLSTÄNDIGE RICHTLINIE


INFORMATION TYPES & LANGUAGE POLICY

 * Legislation & key political documents
   Published in all EU official languages.
 * Official documents
   Available in at least those languages that had official EU status on the date
   of publication. Documents that are not legally binding are usually published
   in English, French and German.
 * General information
   Published in all EU official languages.
 * Urgent or short-lived information
   Appears in a single language initially, given the specific target audience.
   Other languages may be added later, depending on user needs.
 * Specialised information (technical info, campaigns, calls for tender) & news
   / events
   Available in a restricted number of languages or even just one – the choice
   depends on the target audience.




WHY ISN'T A PARTICULAR WEBPAGE AVAILABLE IN YOUR LANGUAGE?

Europa users are sometimes surprised if they can't find a particular Europa page
in a given language.

This may be simply because we've not yet had time to translate everything –
especially where the languages of the countries that joined in 2004, 2007 and
2013 are concerned.

But some sites are only available in 2 or 3 languages - or even just one
(usually English).

Generally, the range of languages used on Europa depends on the
following constraints:

 * Translation – we only have access to limited numbers of translators and a
   restricted budget for translation (funded by taxpayers).
 * Importance – laws and documents of major public interest must be publicly
   available, so they appear in all EU official languages.
   Other documents appear only in the languages needed (e.g. for communication
   with national authorities, organisations or individuals).
 * Cost-effectiveness – to save taxpayers' money, very specialised webpages with
   a restricted number of users are not published in all languages. The priority
   is to provide targeted information rapidly and efficiently - even though some
   users will have to read it in a foreign language.
 * Urgency – some items are for immediate consumption. We publish the text first
   in one language or a couple of languages only (taking the target audience
   into account) and add other languages later, in one or more steps.
 * Technical constraints – running a site in over 20 languages involves more
   people and money.

Bearing all this in mind, Europa will increasingly be taking the following
approach:

 * The first and second levels of each site will contain
   straightforward information with a long timespan for the general public,
   in all official languages.
 * Pages containing short-lived or very specialised information will generally
   appear in a few languages - or even just one - depending on the readership.


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--------------------------------------------------------------------------------


LEGAL NOTICE AND COPYRIGHT


ZUSAMMENFASSUNG







DISCLAIMER

The European Commission maintains this website to enhance public access to
information about its initiatives and European Union policies in general. Our
goal is to keep this information timely and accurate. If errors are brought to
our attention, we will try to correct them. However the Commission accepts no
responsibility or liability whatsoever with regard to the information on this
site.



VOLLSTÄNDIGE RICHTLINIE






This information is:

 * of a general nature only and is not intended to address the specific
   circumstances of any particular individual or entity;
 * not necessarily comprehensive, complete, accurate or up to date;
 * sometimes linked to external sites over which the Commission services have no
   control and for which the Commission assumes no responsibility;
 * not professional or legal advice (if you need specific advice, you should
   always consult a suitably qualified professional).

Please note that it cannot be guaranteed that a document available online
exactly reproduces an officially adopted text. Only the Official Journal of the
European Union (the printed edition or, since 1 July 2013, the electronic
edition on the EUR-Lex website) is authentic and produces legal effects.

It is our goal to minimise disruption caused by technical errors. However some
data or information on our site may have been created or structured in files or
formats that are not error-free, and we cannot guarantee that our service will
not be interrupted or otherwise affected by such problems. The Commission
accepts no responsibility with regard to such problems incurred as a result of
using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the Commission in
contravention of any requirements laid down in applicable national law nor to
exclude its liability for matters which may not be excluded under that law.

Privacy policy
Data protection policy, EU data protection regulations, e-services.




BREXIT CONTENT DISCLAIMER

The Commission is in the process of updating some of the content on this website
in the light of the withdrawal of the United Kingdom from the European Union. If
the site contains content that does not yet reflect the withdrawal of the United
Kingdom, it is unintentional and will be addressed.




COPYRIGHT NOTICE

© European Union, 1995-2021
Reproduction is authorised, provided the source is acknowledged, save where
otherwise stated.
Where prior permission must be obtained for the reproduction or use of textual
and multimedia information (sound, images, software, etc.), such permission
shall cancel the above-mentioned general permission and shall clearly indicate
any restrictions on use.




USE OF THE EU EMBLEM BY THIRD PARTIES

The principles of use of the EU emblem by third parties have been set out in an
administrative agreement with the Council of Europe. This agreement has been
published in the Official Journal of the European Union on 08/09/2012 (2012/C
271/04).

According to this agreement, any natural or legal person ("third-party user")
may use the EU emblem or any of its elements, as long as this use

(a) does not create the impression or assumption that there is a connection
between the third-party user and any of the institutions, bodies, offices,
agencies and organs of the European Union or the Council of Europe where this
connection does not exist;

(b) does not lead the public to believe that the user benefits from the support,
sponsorship, approval or consent of any of the institutions, bodies, offices,
agencies and organs of the European Union or the Council of Europe where this is
not the case;

(c) is not made in connection with any objective or activity which is
incompatible with the aims and principles of the European Union or the Council
of Europe, or is otherwise unlawful.

If the use of the EU emblem complies with the above conditions, there is no need
to ask for written permission.

Registration of the EU emblem, or a heraldic imitation thereof, as a trade mark
or as any other IP right is not acceptable.

Download the EU Emblem and graphical information


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