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August 25, 2020
Remote teams have to communicate and collaborate differently. Learn about HR
tools for remote team management that help employees improve performance. Save


THE BEST HR TOOLS FOR REMOTE TEAM MANAGEMENT

By Greg Kratz
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With a wide range of benefits and advantages for employers and employees, remote
work is here to stay. But managing remote teams comes with its own set of unique
challenges. After all, everything from hiring and training to communicating and
collaborating requires some forethought when applicants and team members are
located across the country (or the world!) instead of down the hall.

Fortunately, your company can utilize a variety of communication and
collaboration tools to help you provide an efficient and productive workspace
for your virtual team.

In general, HR tools for remote team management fall into six main categories.
Here’s a look at each, along with examples of the specific products you can use
to achieve all your remote team management goals.


TEAM COMMUNICATION

The ability to communicate effectively is arguably the most important aspect of
a successful remote team. When you can’t just pop into each other’s offices to
ask a question, and team members are conceivably one or more time zones away,
finding other ways to collaborate and communicate is essential.

The key to communicating within remote teams is to offer several different
platforms that work well together to meet various asynchronous and synchronous
communication needs.


INSTANT MESSAGING AND CHAT

An instant messaging or chat system allows team members to communicate quickly
and informally. Many instant message and chat products also include audio and
video calls, the ability to create multiple channels, and integrations with
collaboration tools.

When instant messaging solutions are in place, your team members can effectively
stay in touch no matter where (or when) they’re working.

Instant messaging tools:

 * Microsoft Teams
 * Skype
 * Slack


SOCIAL NETWORKING

Although most companies maintain social media accounts to interact with external
customers and consumers, establishing an internal social network (aka an
“intranet”) can help team members engage with each other. With groups and
conversations that encourage connection, enterprise social networking tools can
take your team communication to the next level.

Social networking tools:

 * Jostle
 * Workplace From Facebook
 * Yammer


RECRUITING AND HIRING REMOTE TALENT

The process of recruiting and hiring remote staff requires special human
resources considerations to be successful. Not just anyone can succeed in a
long-term, work-from-home position, so you want to attract applicants who are
specifically looking for remote work. Recruiting from a remote-specific pool of
candidates, many of whom may already be well-versed in the nuances of working
remotely, puts you ahead of the game.

When you’re looking to fill remote positions and place job postings, you’ll want
to use platforms geared toward remote workers that also offer several
integrations to your applicant tracking systems for easy posting. Job boards
that are tailored for remote jobs and applicants will help you attract
candidates who are already in the know.

Recruiting and hiring tools for remote teams:

 * FlexJobs
 * Remote.co


TRAINING

A comprehensive training program empowers your employees to reach their full
potential and sets them (and your company as a whole) up for success. Thorough
training is even more crucial in a remote environment where you’ll be trusting
your staff to work autonomously and “out of sight” to complete tasks and
projects.

An immediately accessible training program is especially important for companies
hiring for roles that must scale quickly—like sales, customer service, or
account management. Having a learning management system (LMS) at the ready can
ease some of the burden of training with easy to create and user-friendly online
learning platforms.

Training tools:

 * Coassemble
 * Lessonly
 * TalentLMS


EMPLOYEE BONDING AND TEAM CULTURE

When remote teams are using technology 24/7 to collaborate virtually, it’s
important to bring the human element back into everyday communication—not to
mention some fun! Several tools integrate with Slack to help you build a company
culture, recognize and reward employees, and set up connections and
introductions that may otherwise be missed.

Team culture tools:

 * Bonusly
 * Donut
 * HeyTaco!


MEETING AND VIDEO CONFERENCING

Your company may have a phone conferencing plan in place, but that isn’t enough
to satisfy a remote team when it’s meeting time. You’ll need a more powerful
platform that allows for clear audio and video conferencing with people in many
different locations.

Video calls can be especially important in a virtual environment. If your team
members can’t see each other while discussing projects, they may miss the
non-verbal cues that are vital to understanding and collaboration. Many video
conferencing products these days offer features that include audio-only
meetings, screen sharing, annotation, recording capabilities, cloud storage,
reporting, and webinars.

Meeting and video conferencing tools:

 * Google Meet
 * GoToMeeting
 * Zoom


COLLABORATION AND DOCUMENT SHARING

In addition to sharing ideas through online conversations and virtual meetings,
your remote team members will need to collaborate and share documents. It’s
important to find a system that is easy to use and access from anywhere, has the
flexibility to meet the needs of different workers, and is powerful enough to
facilitate real-time collaboration.

Ideally, your document sharing solution should also allow you to store huge
numbers of documents in the cloud, so your workers aren’t subject to the whims
of a shaky internet connection! Comprehensive tools with an established track
record of success will allow users to store and manage content and share and
collaborate on files.

Collaboration and document sharing tools:

 * Dropbox
 * Google Suite
 * Microsoft SharePoint


PROJECT MANAGEMENT

Organization and task management are fundamental to the completion of any
project. Even when staff are working together in one physical office space, it
can be hard to lay out what tasks must be completed on a particular project, by
whom, and in what order. Add in a lack of proximity and face-to-face
interaction, and project management becomes difficult at best.

Fortunately, many tools can help ease some of the challenges of planning and
delivering projects for remote teams. The best ones allow a project manager to
easily create and assign tasks, build timelines and roadmaps, note progress
toward a goal, and change plans when necessary. Most also provide different ways
of accessing the project management data, since some people like a more visual
system, while others prefer text-based information.

Project management tools:

 * Asana
 * Basecamp
 * Teamwork
 * Trello 


OTHER PRODUCTIVITY AND HR TOOLS FOR REMOTE TEAMS

Now that you know how to help your remote team members collaborate and
communicate with each other, consider providing additional tools that can make
their (and consequently, your) jobs easier. Dozens of software tools and apps
fit in this category, including:

 * Visual design tools like Invision and Mural
 * Productivity and task list tools like Todoist and I Done This
 * Goal-tracking software like Weekdone
 * Online note-taking tools like Evernote
 * Meeting scheduling software like Calendly
 * Time zone planning tools for worldwide teams like World Time Buddy


FIND REMOTE TEAM MANAGEMENT TOOLS THAT WORK FOR YOU

If this list seems overwhelmingly long (and potentially expensive!), remember
that you’re not going to need every tool in every category. Pick and choose the
items that best fit your remote team, making sure all of your solutions work
seamlessly together. Team communication and collaboration are the linchpins of
any remote organization, and incorporating tools to facilitate these should be
one of your first steps toward remote work integration.

Need some help choosing your very own HR tools for remote teams? FlexJobs is
here to help! For advice and resources on everything remote work, check out the
Employer Blog. To find out how FlexJobs can help you find the best remote
candidates for your team, reach out today!

 

TALK TO A REMOTE WORK EXPERT >>>

 

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