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AboutNewsCareersSustainabilityContactmyHomeEnergy

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Electricity
Gas
Solar
Safety
Projects and innovation
Outages



CONNECTINGCOMMUNITIES

We’re committed to creating a seamless customer experience, building trust and
doing what’s right for our local communities.




CHECK FOR OUTAGES

Go to Outage Tracker for information on all planned and unplanned outages in
your area.

See all outages

ENERGISING FUTURES

We connect customers to electricity, solar and gas. Whether you’re a resident or
business, if you have a property that’s not connected to the network, AusNet
Services can help.

 * Connect my electricity
 * Connect my gas
 * Connect my solar


KEEPING OUR COMMUNITY SAFE


REPORT AN OUTAGE

Unplanned electricity and gas outages and network damage can be easily reported
over the phone or online.

Report an outage


REPORT AN ELECTRICITY FAULT

Tell us if you don't have power to some or all of your property, if your lights
are dim or flickering, or if there's damage to a power pole or powerline.
Report



REGISTER AS A LIFE SUPPORT CUSTOMER

If you rely on medical equipment, we can provide you extra support during an
outage.
Register



PREPARE FOR AN ELECTRICAL OUTAGE

It's important that you consider how a power outage might affect your home or
business.
Start preparing



PREPARE FOR A GAS OUTAGE

Make sure you're ready if the unexpected happens, with our planning checklists
and helpful tips.
Start preparing



TRANSFORM OUR COMMUNITIES

GAS


ARE YOU GAS READY THIS WINTER?

With temperatures dropping, AusNet is encouraging its customers to ensure their
homes and businesses are gas ready for winter.



FUTURE


AUSNET TRIAL TO LOOK AT IMPACT OF ELECTRIFICATION ON VULNERABLE HOUSEHOLDS

INNOVATION


AUSNET USES INNOVATIVE DATA TOOLS TO BETTER PREPARE FOR EMERGENCIES

CUSTOMER


AUSNET SHINES A LIGHT ON CUSTOMERS EXPERIENCING VULNERABILITY

More stories

GET IN TOUCH

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We acknowledge Aboriginal people as the Traditional Custodians of the land. We
pay respects to Elders past, present and emerging.