URL: https://support.lucidplus.com/
Submission: On July 27 via automatic, source certstream-suspicious — Scanned from US

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 11 HTTP transactions. The main IP is 2606:4700:3036::6815:1dd6, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.lucidplus.com.
TLS certificate: Issued by WE1 on July 9th 2024. Valid for: 3 months.
This is the only time support.lucidplus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 2606:4700:303... 13335 (CLOUDFLAR...)
11 1
Apex Domain
Subdomains
Transfer
11 lucidplus.com
support.lucidplus.com
140 KB
11 1
Domain Requested by
11 support.lucidplus.com support.lucidplus.com
11 1

This site contains links to these domains. Also see Links.

Domain
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
lucidplus.com
WE1
2024-07-09 -
2024-10-07
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.lucidplus.com/
Frame ID: 3E9180C9357125249DF301FF0AAE2F56
Requests: 11 HTTP requests in this frame

Screenshot

Page Title

LucidPlus Help Desk

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

11
Requests

100 %
HTTPS

100 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

140 kB
Transfer

351 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.lucidplus.com/
5 KB
2 KB
Document
General
Full URL
https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
00309f26be3fdff1925fbd9f0715fee5e6c028b5211f4c61547017f4e1a67d97
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8a9c26b2ead9428f-EWR
content-encoding
br
content-type
text/html; charset=utf-8
date
Sat, 27 Jul 2024 11:04:53 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=RE5j5mMRGMgT8l6bTk3oYC5C%2F7SARHXEmnoDWJDWzENFMXC4Q6WI1AI%2BPS6YXTJ%2BoEbVTGZOzxWsASlniym3ELi34OGJOnA8AaLHJL8ttnN36n2OV%2FdlQLuCxN6BuFpiEDc7vB2JbjgCb9iaui%2FdkV4G9Fg%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
app.min.css
support.lucidplus.com/theme/hesk3/customer/css/
96 KB
16 KB
Stylesheet
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/css/app.min.css?3.4.5
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
038b113b8ac104a69141782c3f7928d3c283b722e6959de5bf9dc75dc2975a0b

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"17f4b-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=%2FkIxb56RTJw2nbDVguY1U0pzGiKx5S4PKlFjh0stEWTDxyAQIpF45v5y%2B1RB%2BfV%2BW9spiD1DUu8hPeF%2F7gs1pynz2sVb4gEBzixbB7yx48c87sxP0EmGySkkKkfnrHBESOTy7RUBSp%2BJwJS%2FX%2B5UBACOyTQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d21428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
16120
jquery-3.5.1.min.js
support.lucidplus.com/theme/hesk3/customer/js/
87 KB
31 KB
Script
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"15d84-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=7hlk51KlEQ%2BBmsK6O8U0UKA3cEccSJZI%2FocoFzK922Acs7xBIffwndS4i7bnq%2FJpHNm9IdljiVRW4Ro0xXy2oTPpCUWzrZxGjfoQonBu5vlliWRge775VKKq3IDxJ%2BwVFHjnk%2FA%2FmIHXmGMo9n6Q5kYEbYk%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d23428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
30910
hesk_functions.js
support.lucidplus.com/theme/hesk3/customer/js/
6 KB
2 KB
Script
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/js/hesk_functions.js?3.4.5
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bbfd1027af9b55d678a54249943b32e27d1a44a952edccc9f6c48ade2a2bd50b

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:53 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"17dc-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=XKPl%2BtdmyyQLc8SvGvHjfb9ePRRErGpv1UroNvof7dZMPM64lKqrdxQSKNX7d1LqEZpeMN14r9bR7HzgMKWUJWpVo0y%2Fn9kPgsujcIReZkAlinNvB6byN3drvPY0yE6A85beZK9E71%2BpuNjFi45yeW5HU%2Fk%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d24428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
1716
svg4everybody.min.js
support.lucidplus.com/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:53 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"797-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=SEO7o28aCq40OQNzvmZpaVNVf4HiHnQAC9c5yLbIMTtpamE%2B%2F2hDz6PD6wtFktTShWfSeazhf%2BJXzXQx3rXBQ%2FxDjqmjXLdeqelIpK0gMCThnrG3oOFjT6zeXh%2B96SVpC7qGZja8lM6Jq5S6b1ZzjweaJQU%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d25428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
1014
selectize.min.js
support.lucidplus.com/theme/hesk3/customer/js/
45 KB
16 KB
Script
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"b334-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=AGUPaKygs9FdIgUoKpFfICpiL%2FSMyfNiRHNVEufWQaTUcQpnbhAd4q7K%2Bg31Uf88I4hfu84WvjJXlItH%2FnzpEJC8TrjPy04lXyyxLcmy0JaE0J1dAkWZvr6V5GSZRizrCkbunT3l4sADHQLu7kxIYP3QLWI%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d27428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
15775
app.min.js
support.lucidplus.com/theme/hesk3/customer/js/
9 KB
3 KB
Script
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/js/app.min.js?3.4.5
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fc1adfe1fd2a8a11a7b79363209a95110ccc90f8ad94463c0ab7db727f67556b

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:53 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"25c4-613383fef2f00-gzip"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=iDC7E7N6fOkkUZJBCbfKdZsFhNsfZ8MWJmDnJs38gcwm%2FgBKTg76lK6W9BgBkSoIJL%2BYL0i6fp9ZDopKmJuUPDhu6PC6dvd%2BNy6%2FZ3Ki6GhebnviN0qB6OivUbl5cVjscteSN%2FsAZshKlAQM%2FKvGEvPXDig%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b59d29428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
2788
sprite.svg
support.lucidplus.com/theme/hesk3/customer/img/
39 KB
12 KB
Other
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/img/sprite.svg
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
content-encoding
br
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
W/"9af5-613383fef2f00"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Z6grJGnrZDk8W84LVrWrLh%2FDP%2F%2Fi23kFCTzRAZiAp4dy3FPYXUy%2Fh1V5JcBOl%2BAXuGPHurNghQRU77mH%2B5Q7Rpf7L1hhljMoSD%2FPsVh0IV1ioKrlOxhlOaXUSGUORo8%2B8MICmbyuiNymjkdnXTZfftHtcxI%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/svg+xml
cache-control
max-age=14400
cf-ray
8a9c26b5bd42428f-EWR
alt-svc
h3=":443"; ma=86400
Lato-Bold.woff2
support.lucidplus.com/theme/hesk3/customer/fonts/
27 KB
28 KB
Font
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/theme/hesk3/customer/css/app.min.css?3.4.5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

Referer
https://support.lucidplus.com/theme/hesk3/customer/css/app.min.css?3.4.5
Origin
https://support.lucidplus.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"6c5c-613383fef2f00"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ZoHjY%2F89d5netUXuBFoCW0ZO53%2BIMzeAS74gSeZhH%2FdKIC5LHqgRiaQkjex4EZ51q%2FIfH%2Fpn8qtKHWAFfH%2FumjOkfLIZljaEdGK6hLWh0CBJvNXuxTVEmmbAMTvaH4KizvJzRiWDdttyXqVX1MjzLkEX0yQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
font/woff2
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b9c8c7428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
27740
Lato-Regular.woff2
support.lucidplus.com/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://support.lucidplus.com/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: support.lucidplus.com
URL: https://support.lucidplus.com/theme/hesk3/customer/css/app.min.css?3.4.5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

Referer
https://support.lucidplus.com/theme/hesk3/customer/css/app.min.css?3.4.5
Origin
https://support.lucidplus.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:54 GMT
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
"6ea8-613383fef2f00"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=sja%2FO6kagfAryHMvDujXlDyCnK6yyidWiRaaMcCzs1QByHg6YRGdqAEVkkEidysGKyHJ1Wi1Xt16X733SSL2q7fk1u6rjngR4b5hdSa22JTCj5xVDquHUc5%2F6ZEmbmuh3Hel6LNhJvue3TRDXUsiPChOCys%3D"}],"group":"cf-nel","max_age":604800}
content-type
font/woff2
cache-control
max-age=14400
accept-ranges
bytes
cf-ray
8a9c26b9c8c8428f-EWR
alt-svc
h3=":443"; ma=86400
content-length
28328
favicon.ico
support.lucidplus.com/img/favicon/
7 KB
2 KB
Other
General
Full URL
https://support.lucidplus.com/img/favicon/favicon.ico
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3036::6815:1dd6 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ef0a370cc3ae82d53ba5be5fb52722f599b7b82781d6cbf6833da8e88fba8e13

Request headers

Referer
https://support.lucidplus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 11:04:55 GMT
content-encoding
br
cf-cache-status
MISS
last-modified
Sat, 09 Mar 2024 11:02:52 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server
cloudflare
etag
W/"1cee-613383fef2f00"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=11xYJpbfcuINPIWs9TFrovAwhQUMk9QHSKtGjsKdcHOQvZeZw0BKi8UdAMhhhhZEDQRTXskMx%2BJ5rCLgK3j2fWtzzRYflvRumXQqBOjZq3KUVuFwDy1mnrLOT%2BGgYeZ%2FYbdWcItZprIgqWCG2Q4aetVOFoc%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/vnd.microsoft.icon
cache-control
max-age=14400
cf-ray
8a9c26bdcc28428f-EWR
alt-svc
h3=":443"; ma=86400

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| HESK_FUNCTIONS function| outputAttachmentIdHolder function| removeAttachment function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN