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Submitted URL: http://www.spinnakersupport.com/
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Effective URL: https://www.spinnakersupport.com/
Submission: On March 07 via manual from US — Scanned from DE
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Skip to content * Client Login * Language * العربية (Arabic) * English (Australia) * Français (French) * 日本語 (Japanese) * 한국어 (Korean) * English (United Kingdom) * * * * Why Spinnaker * * * * Why We’re Different * Our Expertise * Customer Success Stories * Technologies * * * * JD Edwards * Microsoft * Open Source * Oracle * Salesforce * SAP * Sybase * Solutions * * * * Compare Services * Consulting * Managed Services * Third-Party Support * Resources * * * * BLOG * CUSTOMER SUCCESS STORIES * FAQs * KNOWLEDGE CENTER * SAVINGS CALCULATOR * About * * * * Careers * Culture & Values * Contact Us * Meet the Team * News * Partner Program * Contact EXCEPTIONAL SUPPORT SERVICES FOR SOFTWARE THAT RUNS THE WORLD. The world’s most recognized brands trust our unrivaled third-party support, managed services, and consulting for Oracle, JD Edwards, SAP, Salesforce, Microsoft and Open Source enterprise software. You can, too. Request a Conversation YOU DESERVE AN AMAZING SERVICE EXPERIENCE. WE DELIVER IT. Whether you need every day managed services, ticket-based enterprise software support or immediate emergency assistance, Spinnaker Support combines deep technical expertise with personalized, affordable service. 98.7% customer satisfaction 100+ countries 14 languages 4.9/5 employee satisfaction rating on Glassdoor 1,300+ global customers served THIRD-PARTY SUPPORT We know your Oracle, SAP, and JD Edwards products inside and out. Our global team of seasoned engineers provides unrivaled, personalized technical support for a wide range of products and at a fair price. LEARN MORE MANAGED SERVICES Free up your time for more pressing priorities. We take over everyday technical and application management and monitoring or can assume complete responsibility for your software ecosystem. LEARN MORE CONSULTING Maximize the performance of your Salesforce, JD Edwards, or database products. We complete high-impact projects like migrations, health checks, and emergency services that propel your business forward. LEARN MORE INTRODUCING THE FIRST-EVER ULTIMATE SUPPORT GUARANTEE Making the move to third-party support should never be a risk. Our guarantee for new customers addresses your top concerns, whether they’re legal compliance, security, or technical issue coverage. We stand by our customers and behind our record of service. Get the Details DON’T TAKE OUR WORD FOR IT… LISTEN TO OUR CUSTOMERS Previous > “Spinnaker was the ideal partner to move quickly and architect an elegant, > effective Salesforce solution that met our business needs.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Spinnaker provides us with access to a highly knowledgeable team for our CNC, > development, and support of our JD Edwards environment. This service is > provided around the clock. This helps me achieve a high level of availability > to my internal and external customers along with the peace of mind in > emergency situations.” > > - JD Edwards Customer, Transportation Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “Although our project timeline was aggressive, Spinnaker Support was agile in > their solution design, keeping us on deadline and within budget.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “The services Spinnaker offers are highly efficient, professional, and all > issues are considered serious.” > > - Manufacturing Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “My points of contact are always very helpful, knowledgeable, and very > efficient. We have developed an awesome working relationship.” > > – Construction Industry > > Read the full review! The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “From project requirements discovery, to go-live support, and user training, > Spinnaker Support has truly been a phenomenal partner. We will definitely > continue to work with them as our platform matures.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Spinnaker has helped us with a number of important initiatives in several > countries in the Americas. They are always responsive, professional, and > responsible for meeting their commitments, and deliver good solutions.” > > - JD Edwards Customer, Manufacturing Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “We chose Spinnaker Support for their strong reputation and the expertise > towards JD Edwards. Their support team is great and effective in issue > tracking. Spinnaker Support has people who know the product quite well and can > help us immediately.” > > - JD Edwards Customer, Retail Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “The team from Spinnaker Support were precisely the right strategists our > organization needed for this herculean integration. Their ability to not only > listen and be empathetic to our nuanced needs, but somehow manifest ideation > into a tangible system was genuinely comforting and magical to watch.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Our Support is always very responsive and resolutions are determined quickly. > Our Users can work with Spinnaker to help them work through issues where they > would normally ask IT to research. This allows IT to focus on other > Maintenance, fixes and new processes.” > > - JD Edwards Customer, Retail Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “Spinnaker was the ideal partner to move quickly and architect an elegant, > effective Salesforce solution that met our business needs.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Spinnaker provides us with access to a highly knowledgeable team for our CNC, > development, and support of our JD Edwards environment. This service is > provided around the clock. This helps me achieve a high level of availability > to my internal and external customers along with the peace of mind in > emergency situations.” > > - JD Edwards Customer, Transportation Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “Although our project timeline was aggressive, Spinnaker Support was agile in > their solution design, keeping us on deadline and within budget.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “The services Spinnaker offers are highly efficient, professional, and all > issues are considered serious.” > > - Manufacturing Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “My points of contact are always very helpful, knowledgeable, and very > efficient. We have developed an awesome working relationship.” > > – Construction Industry > > Read the full review! The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “From project requirements discovery, to go-live support, and user training, > Spinnaker Support has truly been a phenomenal partner. We will definitely > continue to work with them as our platform matures.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Spinnaker has helped us with a number of important initiatives in several > countries in the Americas. They are always responsive, professional, and > responsible for meeting their commitments, and deliver good solutions.” > > - JD Edwards Customer, Manufacturing Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “We chose Spinnaker Support for their strong reputation and the expertise > towards JD Edwards. Their support team is great and effective in issue > tracking. Spinnaker Support has people who know the product quite well and can > help us immediately.” > > - JD Edwards Customer, Retail Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “The team from Spinnaker Support were precisely the right strategists our > organization needed for this herculean integration. Their ability to not only > listen and be empathetic to our nuanced needs, but somehow manifest ideation > into a tangible system was genuinely comforting and magical to watch.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. > “Our Support is always very responsive and resolutions are determined quickly. > Our Users can work with Spinnaker to help them work through issues where they > would normally ask IT to research. This allows IT to focus on other > Maintenance, fixes and new processes.” > > - JD Edwards Customer, Retail Industry > > Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. > “Spinnaker was the ideal partner to move quickly and architect an elegant, > effective Salesforce solution that met our business needs.” > > - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. Next Previous FREE GUIDE IN THE TRENCHES WITH THIRD-PARTY SUPPORT Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt. Learn More VIDEO HOW CAN SPINNAKER SUPPORT LOWER THE COST OF ORACLE SUPPORT AND IMPROVE SUPPORT QUALITY? Learn More FREE GUIDE THE SKEPTIC’S GUIDE TO ORACLE THIRD-PARTY SUPPORT Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt. Learn More FREE GUIDE IN THE TRENCHES WITH THIRD-PARTY SUPPORT Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt. Learn More VIDEO HOW CAN SPINNAKER SUPPORT LOWER THE COST OF ORACLE SUPPORT AND IMPROVE SUPPORT QUALITY? Learn More FREE GUIDE THE SKEPTIC’S GUIDE TO ORACLE THIRD-PARTY SUPPORT Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt. Learn More FREE GUIDE IN THE TRENCHES WITH THIRD-PARTY SUPPORT Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt. Learn More Next OUR CUSTOMERS LEADING GLOBAL ENTERPRISES TRUST US TO TAKE CARE OF THEIR IT ECOSYSTEMS We help some of the world’s most established organizations maximize their software investments while keeping costs under control. These business leaders trust our teams for reliable third-party support, expert-delivered managed services, and project-based consulting. THE KNOWLEDGE CENTER BLOG Employee Spotlight Series: Mic Buchanan, Senior Database Administrator WEBCAST Why Companies Fail at Salesforce Innovation & How to Avoid It BLOG Winning Strategies to Achieve Salesforce Success, Part 3 BLOG Video: How Application Managed Services Improves Integrity Reporting for JD Edwards Customers VIEW ALL READY FOR A PHENOMENAL SUPPORT EXPERIENCE? Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost. request a consultation AWARDS & ACCOLADES OUR SUPERIOR SERVICE STANDS OUT We’re proud to be recognized for setting the new standard for service and support. Every customer deserves a truly attentive, personalized experience, and we’re committed to pushing the industry forward. 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