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Submission: On June 08 via api from US — Scanned from DE
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___ × OUR CUSTOMERS USE PENDO TO DO INCREDIBLE THINGS Ready to see what it can do for you? Get a demo * Adoption * Product-led growth * Customer experience * Resources * Resource library * Customer stories * Pendo Demo Center * Get a demo HOW I PENDO We asked our customers, “How do you Pendo?” And the responses we got were pretty amazing. This curated collection features some of the most creative, impactful, and innovative ways people are using Pendo today. We hope their stories will inspire you to Pendo your next project or initiative. Featured story Customer experience UNDERSTANDING THE USER PATHS MOST TRAVELED Product Financial Services AnalyticsFeature LaunchPaths See how Global Payments used Pendo data to understand user journeys for their latest feature and inform future development efforts Read this story Featured story Product-led growth MAKING A CULTURE OF FEEDBACK THE LAW OF THE LAND Product Legal Services FeedbackRoadmappingSupport Ticket Deflection Learn how Filevine used Pendo Feedback to collect user feedback at scale, improve operational efficiencies, and foster a product-led culture Read this story Featured story Customer experience DEMOCRATIZING DATA, ONE NEW USER AT A TIME Customer Success Information Services Customer EnablementIn-app GuidesOnboarding See how Looker used Pendo to onboard new users within the product, boosting their engagement while helping them realize the full value of the platform Read this story Featured story Customer experience UNDERSTANDING THE USER PATHS MOST TRAVELED Product Financial Services AnalyticsFeature LaunchPaths See how Global Payments used Pendo data to understand user journeys for their latest feature and inform future development efforts Read this story Featured story Product-led growth MAKING A CULTURE OF FEEDBACK THE LAW OF THE LAND Product Legal Services FeedbackRoadmappingSupport Ticket Deflection Learn how Filevine used Pendo Feedback to collect user feedback at scale, improve operational efficiencies, and foster a product-led culture Read this story ADOPTION Stories from customers who’ve used Pendo to launch new offerings, drive utilization of their products, and get their users excited for new features RingCentral HELPING USERS HELP THEMSELVES Marketing Cloud Computing Truckstop.com DELIGHTING CUSTOMERS FOR THE LONG HAUL Product Operations Shipping Design Pickle ADDING URGENCY TO DRIVE ADOPTION Product Marketing Creative Services To me, “Pendo’ing it” means that I’m empowered to go in and make positive changes for our users on my own, without needing to involve the development team. Now we always say, “We’ll fix it with Pendo,” because it allows us to create value for our users on our own as product people. From: “Building a better publication process” Lisa Gervais Senior user engagement specialist | Elsevier Read this story PRODUCT-LED GROWTH Stories from customers who’ve used Pendo to expand their product’s potential, reach the right users at the right time, and act quickly to move the needle Citrix PERSONALIZING FREE TRIALS FROM THE VERY FIRST LOGIN Marketing Cloud Computing Thomson Reuters STAYING A STEP AHEAD OF THE SEARCH BOX Product Information Services PetDesk FOCUSING ON FEEDBACK TO INSPIRE INTERNAL TEAMS Customer Success Veterinary Services Pendo’ing it means ‘let's go, let's test it, let's get it out there.’ Let's do a pulse check and talk to our users immediately or change their behavior quickly without having to go through the normal agile engineering process. From: “Skipping the (engineering) line to run faster” Amber Britton Senior product manager | SecurityScorecard Read this story CUSTOMER EXPERIENCE Stories from customers who’ve used Pendo to tailor their onboarding motions, delight their users, and create more immersive product experiences PAR SHOWCASING THE FULL MENU OF PRODUCT FEATURES Customer Success Restaurant Management Splash GETTING PERSONAL WITH ONBOARDING Product Marketing Sales / Marketing Technology Sabienzia REDUCING COMPLEXITY BY DEMONSTRATING VALUE Product Contact Centers We equate Pendo’ing with driving business decisions. We no longer have to rely on gut instinct, and we can use Pendo data to answer a lot of key questions about our users. From: “Understanding the user paths most traveled” Chad Parker Manager of product ownership | Global Payments Read this story SHOW US (OR LET US SHOW YOU) HOW TO PENDO Have you used Pendo to solve a unique challenge? We’d love to hear your story. Or ready to Pendo it yourself? Request a free demo and find out what’s possible. Submit my story Request a demo We love great products Let us show you how we can help improve yours. Try Pendo Free * Facebook * LinkedIn * Twitter LEARN MORE * Why Pendo * Product-led Hub * In-App Messaging * User Surveys & Polls * Tooltips * Adoption Funnels & Journeys * NPS * Feature Adoption Analytics * Pendo for Mobile * Interactive Product Benchmarks * Pendo for Financial Services * Pendo for EdTech & Digital Learning * Pendo for Healthcare * Customer support calculator * Customer retention calculator SUPPORT * Services & Support * Help Center * Pendo Demo Center * Tour the Product * NPS Demo * Guide Showcase * Security & Privacy GLOSSARY * User Onboarding * Customer Retention * Customer Feedback * In-app Messaging * NPS (Net Promoter Score) * Product Analytics * Product Experience * Product Roadmap * Voice of the Customer COMPANY * About * Careers * News * Events * LANGUAGE * English * Français * Deutsch * 日本語 Legal Privacy Policy Manage Preferences 877.320.8484 © 2022 Pendo.io, Inc. All rights reserved. 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