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Cleveroad

Blog

Healthcare

HIM system


IMPORTANCE OF HEALTH MANAGEMENT INFORMATION SYSTEM: BENEFITS, FEATURES

07 Dec 2023

16 Min

370 Views

Evgeniy Altynpara

CTO

Yelizaveta Ropalo

Technical Writer

We are Cleveroad
Founded in 2011, we’ve been providing full-cycle mobile and web development
services to clients from various industries.
Read more

Table of contents

What Is HMIS?
Benefits of HMIS
Must-Have Features of HMIS
Types of HMIS
How to Implement HMIS
Cleveroad Experience in HMIS Development
Get consulted by our domain experts
Get a consultation
Related servicesSimilar posts
 * Telemedicine Software Development
 * EHR/EMR Software Development
 * Patient Monitoring Software Development

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Today, healthcare providers are thoroughly keeping up with the most advanced
digital medical tech solutions. Using digital health technologies allows medical
organizations to work smarter, providing continuous and high-quality patient
care. The role of information systems in healthcare is crucial, as here, the
main focus is on overall health management, organizational effectiveness, and
accurate decision-making support.

In this article, you’ll discover the importance of health management information
system for healthcare business, including their types, features, and
implementation strategy.


WHAT IS HEALTH MANAGEMENT INFORMATION SYSTEM AND ITS ROLE?



Healthcare Management Information System (HMIS), is an integrable framework that
assists healthcare organizations in the systematic collection of diverse
healthcare data, its storage, processing, retrieval, and dissemination.

Data types that HMIS can operate include:

 * PHI (Personal Health Information)
 * e-PHI (Electronic Personal Health Information)
 * Administrative information
 * Financial information

For healthcare establishments, it’s strategically important to incorporate such
software into their activity. This is implied by HMIS’s robust ability to manage
vast healthcare datasets effectively, which results in simplified accessibility.
Moreover, a well-designed HIM system appears to be a powerful tool supporting
financial data integration, helping medical enterprises reduce the percentage of
billing errors and inform important financial decisions.

Besides, HMIS ensures interoperability between other healthcare solutions like:

 * EHR/EMR systems
 * Pharmacy information systems
 * Patient portals
 * Medical billing software
 * Laboratory Information Systems, etc.

Apart from this, HMIS enables healthcare personnel to receive a unified overview
of patients' states. In turn, a broad overview of patients' health contributes
to future public health planning and research, providing valuable datasets for
targeted interventions and the identification of tendencies.

Management systems for hospitals and labs designed by Cleveroad. Source:
Dribbble


6 BENEFITS OF HEALTH INFORMATION SYSTEM



Indeed, the importance of health management information systems may not be
underestimated. However, let’s highlight the key reasons why you should
integrate health data solutions into your internal operations.


ENHANCED PATIENT CARE



By leveraging health information technology, medical providers can find an
informed, tailored approach to each treatment case. Healthcare data system
centralizes all types of patient records, making it structured and quickly
accessible as required.

Moreover, HMIS fosters better coordination among medical teams, as all of them
can enter the needed dataset, reducing the likelihood of redundant treatment and
tests. At the same time, automated alerts help medical service providers track,
observe, and manage chronic conditions, ensuring the appropriateness and
timeliness of interventions.


OPTIMIZED INFORMATION MANAGEMENT



HMIS implementation enables health facilities to streamline health data
collection, storage, and retrieval, which frees up time for strategic goals and
core task completion. Besides, HMIS software is interoperable with most digital
tools and systems. Consequently, it becomes easier for healthcare providers to
scoop diverse data from multiple sources and obtain a holistic view of a
patient's health. It is also worth noting that the HIM system facilitates
real-time health data updates, giving medical workers an opportunity to provide
up-to-date care based on the latest healthcare information.


EFFECTIVE RESOURCE ALLOCATION



The fundamental function of HMIS in the context of resource allocation lies in
its ability to help medical providers tailor services to real demand. This is
conducted by gathering valuable insights into patients' demographics, healthcare
utilization patterns, prevalent diseases, risk factors definition, etc.

Data about healthcare utilization and service demand helps guide decisions about
facility expansion, staff allocation, healthcare supply unit acquisition,
strategic resource investments, etc.


DELIVERANCE FROM ADMINISTRATIVE BURDENS



The importance of health management information system also hides in a great
contribution to the resolution of the majority of administrative functions. This
includes:

 * Billing and claims processing. HMIS ensures error-free and accurate invoicing
   for health services as well as claims processing for insurance reimbursements
 * Appointment scheduling. Health management software makes scheduling
   completely automated, resulting in optimized facility planning. Patients also
   can book appointments online, reducing scheduling conflicts and the need for
   coordination efforts.
 * E-prescribing. HIM system enables simplified electronic prescribing of
   medications. It also facilitates accurate prescriptions due to data-driven
   decisions and collaboration with pharmacy systems.
 * Documentation management. With HMIS, it’s unnecessary to rely strongly on
   paper documentation, which simplifies document sharing, storage, and
   retrieval and creates a convenient administrative environment.


DATA-DRIVEN DECISION MAKING



Healthcare management information systems offer a wide range of decision support
tools like benchmarking and comparative analytics, predictive modeling tools,
risk management models, decision trees and algorithms, and more. Using this,
healthcare administrators and practitioners can conduct more effective strategic
planning, identify trends, and allocate resources where most needed.


OPERATION IN A UNIFIED DIGITAL ENVIRONMENT



Probably one of the most tangible advantages of health management information
system, is interconnectedness and, basically, its capability to form a single
medical digital environment. The seamless connection among diverse systems
contributes to smooth and synchronized collaboration between specialists and
departments.

Improve health data administration with HMIS

With 11+ years of experience in Healthcare software development, our software
engineers is ready to assist you in creating and integrating tailored HMIS
considering business and integration needs

Contact us


MUST-HAVE FEATURES OF INFORMATION SYSTEM IN HEALTHCARE



When it comes to the feature set, the final number of incorporated features may
depend on your unique needs, conditioned by the budget, business scale,
treatment focus, etc. However, below, you’ll discover essential functionalities
that have to be added to every HMIS software


SECURE PATIENT REGISTRATION



This feature helps to ensure confidentiality and patient data accuracy during
the registration process. By significantly minimizing the amount of paperwork,
it allows patients to have a smooth start of interaction with healthcare
facilities. To ensure safe patient registration, try to use:

 * Two Factor Authentication (2FA), the username of password combinations
 * Role-Based Access Control (RBAC)
 * Secure automatic logout


SECURITY AND COMPLIANCE MEASURES



Due to the sensitive nature of medical data, it’s vital to implement
steel-strong security measures into your HIM system. By doing this, you’ll be
able to safeguard medical data from breaches and leakages and minimize the
possibility of unwanted, malicious penetrations within your healthcare
management information system. The most common and reliable security measures
include:

 * Authentication protocols (e.g., Open Authorization, OpenID Connect, etc.)
 * Encryption techniques
 * Role-based access control (RBAC)
 * Audit trails
 * Firewall and network security
 * Regular data integrity checks

Your HMIS software has to strictly align with the industry standards (e.g.,
HIPAA, GDPR, PIPEDA, etc) to protect patients' privacy and data security,
promote high-quality medical practices, avoid legal risks, and build patient
trust.


EHR MODULE



Integrating Electronic Health Records (EHR) into health management information
systems software is required to access patient records quickly. This includes:

 * Diagnoses
 * Medical history
 * Treatment plans
 * Prescribed medications
 * Immunization dates
 * Laboratory test results
 * Radiology images
 * Allergies, etc.

Such capabilities make it possible to streamline information sharing among
healthcare providers for cohesive and versatile patient care.


APPOINTMENT SCHEDULING



It’s very important to give your patients the ability to comfortably book
appointments, as well as make it possible for you to track and manage them
effectively. A well-designed appointment functionality can play a great role in
wait time reduction, contributing to a well-organized and patient-centric
medical environment within a HIM system.

Here are the main attributes of a good appointment scheduling feature:

 * Intuitive and user-friendly interface
 * Efficient calendar optimization
 * Seamless integration with other HMIS features
 * Automated patient reminders
 * Possibility of urgent appointments, etc.

Note: You can learn more insights about doctor appointment app development in
our guide.


MEDICAL BILLING



No healthcare activity can be performed without proper billing. Automated
medical billing within HMIS handles all types of financial operations, from
invoicing to claims processing. Working in tandem with medical billing software,
health information systems help health managers deal with revenue cycle
management and appear as a comprehensive healthcare administration setup.

Why you need to make medical billing software? Learn about features, cost in our
guide


E-PRESCRIPTION MANAGEMENT



Such an integration is another advantage of health information systems.
Electronic prescription management digitizes the prescription process, reducing
the risk of medication errors and significantly improving accuracy. This
solution enhances patient safety and provides a secure means of drug management.
Integration with pharmacy systems streamlines the fulfillment of prescriptions.

You can discover more about E-prescription app development, by checking our
guide: benefits, cost, and more.


LABORATORY DATA INTEGRATION



The laboratory data integration feature within HMIS allows health workers to
obtain a complete overview of patient health. Such integration goes far beyond
basic data exchange, providing data into patients' blood tests, imaging studies
(X-rays, MRIs, ultrasounds, CT scans), hormone assays, cardiac biomarkers, etc.


TELEHEALTH SERVICES INTEGRATION



Integration with telemedicine software significantly broadens the capabilities
of healthcare providers. This involves engaging virtual care capabilities that
allow practitioners and facility administrators to conduct remote consultations,
track patients' health status remotely, and accomplish seamless health data
exchange between digital platforms. Telehealth applications turn traditional
imaging of healthcare services upside down, making the delivery of medical care
beyond in-person visits possible.

Why telemedicine software development is a must-have for a modern healthcare
provider? Learn about the main benefits, costs, and features in our guide


INTEROPERABILITY



A lot of advantages of a health management information system directly touch its
capabilities of integration with other health systems, including EHRs and other
health databases. However, that is not limited only to software systems. HMIS
flexibility is also implied by the incorporation of smart devices:

 * Wearable fitness trackers
 * Smart blood pressure monitors
 * Smart glucometers
 * Pulse oximeters
 * Smart inhalers
 * Smart hearing aids
 * Digital mental health apps, etc.

These devices actively contribute to patients' awareness of their own health and
at the same time, empower healthcare professionals to make data-driven treatment
plans and interventions.


TYPES OF HEALTH INFORMATION MANAGEMENT SYSTEM



All of the systems you’ll learn about below are interconnected. Even though they
can operate separately, you’ll get the best outcomes from a combination of
multiple digital healthcare software systems. So let’s check them out:


EHR/EMR SYSTEM



EHR (Electronic Health Records) and EMR (Electronic Medical Records) are
digitized versions of patients’ paper charts. While EMR is a localized system
specific to a single practice, building EHR system is more expansive and is
designed to optimize data streams among multiple healthcare organizations. Both
of the systems contain real-time and diverse patient information to facilitate
up-to-date treatment.


HOSPITAL INFORMATION SYSTEM



Hospital Information System (HIS) is a data management system that primarily
focuses on streamlining administrative, clinical, and financial workflows within
a healthcare facility. It includes modules for patient registration, billing,
appointment scheduling, laboratory information, pharmacy management, and EHR.
HMIS aims to enhance operational efficiency and improve patient management
within the hospital setting.

You can examine our guide on hospital app development to see how you can benefit
from a separate solution for your hospital


CLINICAL INFORMATION MANAGEMENT SYSTEM



Clinical Information Management System (CIMS) mainly serves as a tool for
clinical data and workflow management. The importance of this HIM system lies in
the assistance and support of medical professionals by creating a comprehensive
and dynamic electronic health record.

The data managed by CIMS include:

 * Patient demographics
 * Care plans
 * Laboratory results
 * Vital signs (blood pressure, heart rate, etc.)
 * Procedures and interventions
 * Clinical notes, etc.


PHARMACY INFORMATION SYSTEM



Creating pharmacy management system helps optimize and standardize medication
and pharmacy-related processes, including inventory management (expiration
dates, stock levels, and restocking needs), prescription processing, inventory
integrity, etc. Moreover, such software contributes to patient safety by issuing
alerts for potential drug allergies, helping pharmacists identify and mitigate
medication-related issues before dispensing.


TELEHEALTH AND TELEMEDICINE SYSTEMS



Telehealth and telemedicine systems use information technology to transcend
geographical barriers in healthcare service delivery. Such software encompasses
video conferencing platforms, tools for remote patient monitoring, and
healthcare mobile and web apps health to make healthcare more accessible for
everyone.

Telemedicine app development enables virtual consultations, remote monitoring of
patients, and seamless and easy exchange of medical information. Such platforms
foster trust between a practitioner and a patient, extending healthcare services
far beyond traditional settings.


HOME HEALTH INFORMATION SYSTEM



The Home Health Information System (HHIS) helps facilitate effective medical
care in home-based conditions. Such a platform facilitates efficient management
and creation of individualized care plans utilizing features for remorse patient
monitoring through digital health devices. As all healthcare processes are
conducted remotely and digitally, home health information systems are designed
to account for robust security measures to ensure the safety of sensitive
patient data.

Apart from this, the home HIM system connects patients and caregivers through
educational resources and communication channels, making the interaction more
‘human’ for a patient and optimizing visit planning, medication management, and
scheduling processes for medical personnel.

Learn about how we assist healthcare providers through providing healthcare
software development services


HOW TO IMPLEMENT HEALTH MANAGEMENT INFORMATION SYSTEM



The development of information system in healthcare requires structured work,
including management, financial contributions, and a comprehensive time frame.
Discover a short list that may become a reference point during the development
and implementation of your HMIS software.


STEP 1. EVALUATION AND PLANNING



During this step, you’ll need to establish why you need HMIS software primarily.
Define what exactly you want to achieve. For example, you may want:

 * Increase operational efficiency
 * Reduce administrative costs
 * Enhance interoperability among different health systems, etc.

To determine your main needs, it’s highly recommended to thoroughly analyze
existing IT infrastructure and current gaps, healthcare processes, etc. Then,
you can go straight to detailed project planning, including main milestones,
timelines, and resource allocation.


STEP 2. CHOICE OF AN EXPERIENCED IT VENDOR



Selection of a reliable healthcare IT vendor is critical to the success of your
HIM system development. Here, the more your potential partner knows about the
specifications of industry regulation, the better data security and compliance
you’ll receive. Also, check the vendor’s tech proficiency by checking the
feedback of their previous customers on professional platforms like Clutch.

While searching for a reliable tech partner, ensure that the vendor provides
healthcare software development services and ongoing support to accommodate
future needs.

Outsourcing healthcare software development is a favorable course to find the
necessary expertise fast. Thus, you won’t need to spend time on hiring — you get
a pre-screened team of experts to work on your medical project.

There are two ways to start cooperation with an outsourcing IT provider:

 * Work with nearshore software engineers
 * Work with offshore IT vendor

Nearshore software development implies delegating health information system
development to IT providers from nearby regions or even your country. This
approach may be beneficial in terms of smoother communication, as it’s easier to
establish a seamless flow with professionals from similar backgrounds. Such a
development approach enables alignment in time zones and cultural compatibility,
as well as reduces language barriers during cooperation.

Offshore software development means entrusting development to tech providers
from remote regions. This approach enables you to access a wide specialist pool
worldwide, providing high-level, niche expertise. The offshore partnership
offers scalability options, allowing healthcare providers to quickly scale
resources up and down based on business needs and market demands. Moreover,
cooperating with offshore programmers allows you to leverage cost advantages in
terms of labor costs, operational expenses, and infrastructure.


STEP 3. DEVELOPMENT AND IMPLEMENTATION



Your health management information system has to be developed according to the
specified requirements, with a robust focus on customization to meet the unique
workflows and processes of your clinic. Implementation is typically carried out
in iterations to facilitate thorough testing and validation at each step.

This approach ensures that you leverage all advantages of health management
information system, including seamless integration into existing systems
(EHR/EMR, Pharmacy Information System, Laboratory Information System, etc.)
while minimizing disruption to habitual operations.

Apart from this, during development and further HMIS implementation, prioritize
security and compliance with industry standards. It’s vital to safeguard
sensitive patient data by incorporating strong encryption and access controls,
enabling data backups, and conducting regular security audits. Adherence to
healthcare regulations such as HIPAA, HITECH, CDA, TX-HB300, GDPR, etc., will
help you foster trustworthiness, data confidentiality, and availability of PHI
(Protected Health Information).


STEP 4. DATA PREPARATION AND MIGRATION



First and foremost, before the health data migration, your tech team needs to
conduct a thorough data cleansing. To make it properly, it’s needed to keep up
with the following actions:

 * Define data types, patterns, and potential anomalies
 * Standardize data formats
 * Deduplicate data
 * Apply predefined data validation rules
 * Generate reports highlighting possible errors
 * Transform data types to comply with the desired data model

It’s vital to create a reliable and well-structured health data migration plan
to minimize downtime and avoid data discrepancies. Ensure migrated data quality
through quality assurance and testing.

Discover more about the role of data migration in healthcare in our detailed
article


STEP 5. PERSONNEL TRAINING



To make your freshly implemented HMIS efficient, contribute the most to the
personnel training. To maximize the benefits of health information system,
develop a tailored training program to address the needs of various user roles,
like administration, practitioners, and support staff. Besides, think about user
manuals, workshops, and hands-on training sessions. This may ensure your
worker's proficiency in using a new HMIS, being encouraged to continuous
learning and flexibility.


STEP 6. SUPPORT AND MAINTENANCE



Robust support and software maintenance may ensure the long-term success of your
HMIS. Regular updates to the HMIS are carried out to deal with security
vulnerabilities, incorporate new modernized functionalities, and align the
system with industry regulations that may transform over time. Monitoring of
your health control information system performance and user feedback gathering
enables improvements, ensuring that the HMIS remains responsive to the
organization's changing needs.


CLEVEROAD EXPERIENCE IN HMIS DEVELOPMENT AND IMPLEMENTATION



As a healthcare IT provider, we have experience in the creating and delivery of
various medical software solutions. Let us show you our featured cases in
HealthTech:


CLINIC MANAGEMENT SYSTEM FOR REHAB SERVICES PROVIDER



Our customer, a US-based rehab clinic, needed to obtain a customized clinic
management system to abandon bulky and excessive SaaS EMR platforms. Also, it
was required to design software that could accomplish overall workflow and
appointment management within a single platform. Lastly, it was essential to
conduct safe and reliable data migration, ensuring systems compliance with
HIPAA.

Our health software programmers managed to create a bespoke healthcare solution
and accompanying mobile apps for appointment scheduling, aligning it with
billing and user management within one digital environment. During the process,
we strictly kept up with the customer requirements, including user roles and
specific health niche aspects. The data migration and solution deployment were
performed on AWS cloud hosting - a HIPPA-compliant provider.

As a result, the customer received a cost-efficient, secure, and fault-tolerant
clinic management system platform that meets all best healthcare practices,
orders the workflow, and optimizes schedule management, preventing schedule
conflicts. All essential datasets were successfully migrated, considering all
essential data security and HIPAA requirements, reducing all possible legal
risks.

Clinic management system developed by Cleveroad


TELEMEDICINE APPOINTMENT SCHEDULING SYSTEM



Our customer, the UK-based healthcare provider, reached out to us to design a
system for receiving and providing remote medical services and to enable
convenient appointment management for practitioners, administrators, and
patients. The most important aspect was to create telehealth software that could
be seamlessly submitted by local UK authorities.

The telemedicine solution we delivered was a completely ready-to-use system,
compliant with GDPR requirements and UK regulators like CQC and MHRA. The
software appeared to be highly flexible, customizable, and accessible, enabling
24/7 online access to professional medical care, including video and audio
consultations and simplifying appointment booking.

As a result, the customer received a telemedicine solution that allowed the
organization to generate significant revenue. The software is precisely tailored
to their current business model. A highly patient-oriented solution enabled both
parties to operate within one digital environment, considering all user's
demands and needs. Furthermore, the platform is compliant with essential UK
regulations and can be certified by local authorities in the shortest terms.

Telemedicine appointment scheduling system

Cleveroad is a healthcare software development company with over 11 years of
experience in the domain. Our client base counts healthcare providers and
organizations from all around the world, including the US, the UK, Australia,
Nordic regions, Saudi Arabia, France, Singapore, etc.

However, what are the main advantages of cooperation with us? There's only a
short list of benefits:

 * Tailored healthcare software development. Get custom telemedicine software
   development services to receive software based on specific aspects of your
   business, ensuring smooth integration of new software into existing workflows
 * Compliance-centered development approach. We accomplish the delivery of
   healthcare and telemedicine solutions compliant with industry regulations
   like HIPAA, PIPEDA, Hl7, GDPR, etc.
 * Security-first approach. Keeping in mind the sensitive nature of health data,
   our experts incorporate strong security measures, including encryption,
   role-based access, data backups, and regular security audits for proper
   safeguarding.
 * Collaboration with an ISO-certified vendor. We received certifications for
   ISO 27001:2013 (security) and ISO 9001:2015 (quality) Standards, meaning that
   our healthcare software development practices align with the best standards
   of international information security management and show our proficiency in
   maintaining consistent quality of healthcare software development services.

Thinking of HMIS implementation?

Our Healthcare subject-matter experts will review your business landscape and
assist you in development and implementation of custom health information system
to increase workflow efficiency

Contact us
Frequently Asked Questions
What is the HIM system?

Healthcare Management Information System or HMIS, is an integrable framework
that assists healthcare organizations in the systematic collection of diverse
data, its storage, processing, retrieval and dissemination.

What are health information systems used for?

For healthcare organizations, it’s strategically important to incorporate such
software into their activity. This is implied by HMIS’s robust ability to manage
vast healthcare datasets effectively, which results in simplified accessibility.
Moreover, a well-designed HIM system appears to be a powerful tool supporting
financial data integration, helping medical enterprises reduce the percentage of
billing errors and inform important financial decisions.

Why are healthcare information systems important?

Health information systems can transform traditional facility operations
management, contributing into:

 * Enhanced patient care
 * Optimized information management
 * Effective resource allocation
 * Deliverance from administrative burdens
 * Data-driven decision making
 * Operation in a unified digital environment

What are the components of a health information management system?

The main components of a health management information system may include:

 * Secure Patient registration
 * Security and compliance measures
 * EHR functionality
 * Appointment scheduling
 * Medical billing
 * E-prescription management
 * Laboratory data integration
 * Telehealth services integration
 * Interoperability with smart health devices


About author

Evgeniy Altynpara is a CTO and member of the Forbes Councils’ community of tech
professionals. He is an expert in software development and technological
entrepreneurship and has 10+years of experience in digital transformation
consulting in Healthcare, FinTech, Supply Chain and Logistics

Author details
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