Submitted URL: https://www.helpdesk.orsonsmart.com/
Effective URL: https://orsonsmart.freshdesk.com/support/home
Submission: On November 28 via automatic, source certstream-suspicious — Scanned from CA

Summary

This website contacted 7 IPs in 1 countries across 6 domains to perform 18 HTTP transactions. The main IP is 52.3.125.17, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is orsonsmart.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 15th 2024. Valid for: a year.
This is the only time orsonsmart.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 67.205.4.223 26347 (DREAMHOST-AS)
1 10 52.3.125.17 14618 (AMAZON-AES)
1 2607:f8b0:400... 15169 (GOOGLE)
2 142.251.179.94 15169 (GOOGLE)
3 16.15.178.164 14618 (AMAZON-AES)
1 13.225.63.44 16509 (AMAZON-02)
1 13.33.252.94 16509 (AMAZON-02)
1 13.33.252.4 16509 (AMAZON-02)
18 7
Apex Domain
Subdomains
Transfer
10 freshdesk.com
orsonsmart.freshdesk.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 31135
cdn.freshdev.io — Cisco Umbrella Rank: 36655
26 KB
3 amazonaws.com
s3.amazonaws.com
3 KB
2 gstatic.com
fonts.gstatic.com
29 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
1 KB
1 orsonsmart.com
www.helpdesk.orsonsmart.com
351 B
18 6
Domain Requested by
10 orsonsmart.freshdesk.com 1 redirects orsonsmart.freshdesk.com
3 s3.amazonaws.com orsonsmart.freshdesk.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io orsonsmart.freshdesk.com
1 fonts.googleapis.com orsonsmart.freshdesk.com
1 www.helpdesk.orsonsmart.com 1 redirects
18 7

This site contains links to these domains. Also see Links.

Domain
orsonsmart.com
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
upload.video.google.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.gstatic.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-09-18 -
2025-09-16
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://orsonsmart.freshdesk.com/support/home
Frame ID: 074CB27B8563ADEB87C3CA3B68F56CCA
Requests: 17 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 84DE90A009BF28912733E541D648F8A8
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : OrsonSmart Help Center

Page URL History Show full URLs

  1. https://www.helpdesk.orsonsmart.com/ HTTP 301
    http://orsonsmart.freshdesk.com/ HTTP 307
    https://orsonsmart.freshdesk.com/ HTTP 302
    https://orsonsmart.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

18
Requests

100 %
HTTPS

13 %
IPv6

6
Domains

7
Subdomains

7
IPs

1
Countries

1394 kB
Transfer

2434 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.helpdesk.orsonsmart.com/ HTTP 301
    http://orsonsmart.freshdesk.com/ HTTP 307
    https://orsonsmart.freshdesk.com/ HTTP 302
    https://orsonsmart.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

18 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
orsonsmart.freshdesk.com/support/
Redirect Chain
  • https://www.helpdesk.orsonsmart.com/
  • http://orsonsmart.freshdesk.com/
  • https://orsonsmart.freshdesk.com/
  • https://orsonsmart.freshdesk.com/support/home
13 KB
5 KB
Document
General
Full URL
https://orsonsmart.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.3.125.17 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-125-17.compute-1.amazonaws.com
Software
fwe /
Resource Hash
d878cd24e1c46e9bc53d4bfd8d634a9f33c1d82c27f996cedfa4dcffc79619b4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-ratelimit-remaining
299 199
x-ratelimit-reset
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x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
f2b776ba-0539-4ab7-ad29-df32f10bf542
x-trace-id
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x-xss-protection
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content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 28 Nov 2024 18:45:07 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://orsonsmart.freshdesk.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
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x-trace-id
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x-xss-protection
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theme.css
orsonsmart.freshdesk.com/assets/cdn/portal/styles/
1 MB
119 KB
Stylesheet
General
Full URL
https://orsonsmart.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: orsonsmart.freshdesk.com
URL: https://orsonsmart.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.3.125.17 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-125-17.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
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Response headers

x-request-id
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etag
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report-to
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x-content-type-options
nosniff
status
200 OK
date
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content-type
text/css; charset=utf-8
vary
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Requested by
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server
fwe
bottom.js
orsonsmart.freshdesk.com/assets/cdn/portal/scripts/
122 KB
126 KB
Script
General
Full URL
https://orsonsmart.freshdesk.com/assets/cdn/portal/scripts/bottom.js
Requested by
Host: orsonsmart.freshdesk.com
URL: https://orsonsmart.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.3.125.17 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-125-17.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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fwe
marketplace.js
orsonsmart.freshdesk.com/assets/cdn/portal/scripts/
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130 KB
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General
Full URL
https://orsonsmart.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: orsonsmart.freshdesk.com
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server
fwe
integrations.js
orsonsmart.freshdesk.com/assets/cdn/portal/scripts/
2 KB
7 KB
Script
General
Full URL
https://orsonsmart.freshdesk.com/assets/cdn/portal/scripts/integrations.js
Requested by
Host: orsonsmart.freshdesk.com
URL: https://orsonsmart.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
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Host: orsonsmart.freshdesk.com
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
AmazonS3 /
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Request headers

User-Agent
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Response headers

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Last-Modified
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Content-Type
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Server
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x-amz-server-side-encryption
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fresh_parent.js
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20 KB
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General
Full URL
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Requested by
Host: orsonsmart.freshdesk.com
URL: https://orsonsmart.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
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Request headers

User-Agent
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Response headers

content-encoding
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cache-control
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via
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x-amz-cf-pop
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server
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x-amz-server-side-encryption
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Full URL
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HTTP/1.1
Security
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Server
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Software
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Request headers

User-Agent
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Response headers

x-amz-id-2
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x-amz-server-side-encryption
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Protocol
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Security
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Server
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Software
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Request headers

User-Agent
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Referer
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Response headers

x-amz-id-2
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Content-Type
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Server
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x-amz-server-side-encryption
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cdn.freshdev.io/assets/
15 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
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Request headers

User-Agent
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Response headers

vary
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content-encoding
gzip
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x-cache
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date
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content-type
application/javascript
last-modified
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server
AmazonS3
x-amz-cf-pop
JFK50-P10
x-amz-server-side-encryption
AES256
heap_receiver.html
cdn.freshdev.io/assets/ Frame 84DE
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.33.252.4 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-33-252-4.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://orsonsmart.freshdesk.com/
Upgrade-Insecure-Requests
1
User-Agent
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Response headers

age
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cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
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etag
W/"d0fa94c2bdada9b14aad0a05c9f056a2"
last-modified
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server
AmazonS3
vary
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via
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x-amz-cf-id
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x-amz-cf-pop
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x-amz-server-side-encryption
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Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp function| flatpickr object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

2 Cookies

Domain/Path Name / Value
orsonsmart.freshdesk.com/ Name: _x_w
Value: 46_2
orsonsmart.freshdesk.com/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block