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 1. Home
 2. Organisations


VALUATION OFFICE AGENCY

Valuation Office Agency
 * Council Tax
 * Business rates (non-domestic rates)
 * The VOA Rent Officers
 * District Valuer Services (DVS)
 * Statistics at the VOA


FEATURED


CHALLENGING YOUR COUNCIL TAX BAND

4 February 2022 — News story

Find out more about the circumstances in which you can challenge your Council
Tax band.


VALUATION OFFICE AGENCY: GRADUATE SCHEME 2022

4 October 2021 — Guidance

Opportunities for real estate graduates to build their surveying career as a
member of the Royal Institution of Chartered Surveyors (MRICS).


NEW CHIEF EXECUTIVE APPOINTED TO LEAD VALUATION OFFICE AGENCY

10 September 2021 — News story

Jonathan Russell appointed as VOA’s Chief Executive.


NEW APPRENTICESHIP SCHEME RECRUITMENT GOES LIVE

28 May 2021 — News story

The VOA is now taking applications for its latest intake of surveying
apprenticeships.


LEADING THE WAY - STORIES TO CELEBRATE INTERNATIONAL WOMEN’S DAY

8 March 2021 — News story

To mark International Women’s Day, we’ll hear from three female leaders across
the VOA as they talk about their careers and the challenges they’ve overcome.


MAKING IT EASIER TO PROVIDE RENTAL INFORMATION FOR MULTIPLE PROPERTIES

27 January 2021 — News story

The Valuation Office Rating Contact scheme helps customers with more than 20
properties to submit rental information for Revaluation 2023.


LATEST FROM THE VALUATION OFFICE AGENCY

 * VO 6067 request for rental information: ATMs
   * 28 April 2022
   * Form
 * Fair rent registration: determination
   * 28 April 2022
   * Manual Section
 * Rent Officer Handbook: fair rent registration
   * 28 April 2022
   * Manual

See all latest documents


SUBSCRIPTIONS

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WHAT WE DO

The Valuation Office Agency (VOA) gives the government the valuations and
property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1
public body.

Read more about what we do


FOLLOW US

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 * Follow on Twitter - @VOAgovuk
 * Follow on YouTube
 * Follow on Valuation Office Agency - blog


DOCUMENTS


SERVICES

 * Check your Council Tax band
 * Apply for Council Tax Reduction

See all services


GUIDANCE AND REGULATION

 * How domestic properties are assessed for Council Tax bands
   * 17 March 2022
   * Guidance
 * Start paying Council Tax
   * 22 January 2016
   * Guidance

See all guidance and regulation


NEWS AND COMMUNICATIONS

 * Challenging your Council Tax band
   * 4 February 2022
   * News story
 * New Chief Executive appointed to lead Valuation Office Agency
   * 10 September 2021
   * News story

See all news and communications


RESEARCH AND STATISTICS

 * Local reference rents, listed by BRMA and property size (March 2022)
   * 1 April 2022
   * Research and analysis
 * Local reference rents, listed by BRMA and property size (February 2022)
   * 1 March 2022
   * Research and analysis

See all research and statistics


POLICY PAPERS AND CONSULTATIONS

 * Business rates: delivering more frequent revaluations
   * 13 March 2018
   * Consultation outcome
 * Administration of business rates in England: interim findings
   * 8 July 2015
   * Policy paper

See all policy papers and consultations


TRANSPARENCY AND FREEDOM OF INFORMATION RELEASES

 * Adroddiad Monitro Blynyddol Cynllun Iaith Gymraeg Asiantaeth y Swyddfa Brisio
   (VOA) 2020 i 2021
   * 27 April 2022
   * Corporate report
 * VOA Welsh Language Scheme Annual Monitoring Report 2020 to 2021
   * 27 April 2022
   * Corporate report

See all transparency and freedom of information releases


OUR MANAGEMENT

Jonathan Russell CB
Chief Executive


CONTACT VOA


CONTACT THE VOA

Contact Form: Contact the VOA



If you have a query about your case or any VOA services, the best way to get in
touch or find the information you are looking for is through our Contact Form.

Our telephone service is available between 9.00am and 4.30pm, Monday to Friday.

Telephone:
03000 501501 (England)
03000 505505 (Wales / Cymru)



MEDIA ENQUIRIES



If you have a media enquiry about the Valuation Office Agency, you can contact
our press office using the details below. This service is only for journalists
and our press office cannot help with customer service enquiries.

Email: voamediaenquiries@voa.gov.uk
Phone: 03000 543466

Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this
we will only respond to urgent media enquiries. Our duty press officer can be
contacted on 07773 572114.

The VOA is bound by the rules of confidentiality and cannot discuss details of
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