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<h1 class="title">Suzy's Charter for Workplace Safety</h1>
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<p>For many organisations across the UK, the prevalence of harassment, aggression and violence faced by employees is an ongoing challenge; with much negative impact on the workforce, including and not limited to physical and emotional
harm to staff, corporate litigation, negative publicity, loss of talent, and increased insurance costs to employers. Companies increasingly look at upskilling their employees in personal safety and de-escalation management, leading to a
happier, more productive and confident workforce. </p>
<p>Parallel to this however, for many organisations, sustainability of good personal safety practice is also challenging post training, partly due to staff turnover and partly due to complacency over time. </p>
<p>Suzy's Charter for Workplace Safety provides a personal safety framework that can help organisations become fully compliant with excellent personal safety policies and protocols. Stakeholders and KPI's are created internally to ensure
protocols and policies are adhered to, and since personal safety of employees in the workplace can only be effectively and sustainably achieved when employer and employees work together, the framework creates structures needed to ensure
both fulfil their responsibilities.</p>
<p> </p>
<p>The process is broken down into two parts:</p>
<p> </p>
<h3>1. Scoping Stage:</h3>
<p>This is a fact-finding stage as outlined below, at a fixed cost, so that we can assess your current personal safety framework and provide a project proposal, which will outline all steps required, and the cost to become fully compliant
with Suzy's Charter. </p>
<ol style="list-style-type: lower-alpha;">
<li><strong>Needs Assessment </strong>- One hour consultation covering a range of questions relating to personal safety protocols and policies in place, as well as organisational objectives for Suzy's Charter going forward.</li>
<li><strong>Employee Focus Group </strong>- Three-hour focus group with up to ten non-managerial staff, bringing together sample representation from across functions and teams, to look at roles and remits, consider risks and
concerns experienced by employees in the course of their everyday work.</li>
<li><strong>Management Focus Group</strong> - Three-hour focus group with up to ten mid-level and senior managers respectively.</li>
<li><strong>Personal Safety Policy Review</strong> - Provisional review of existing personal safety or risk assessment policy in place and mapping this across learnings from the focus groups.</li>
<li><strong>Results</strong> - All findings from the aforesaid will be collated and fed back through a proposal that outlines where the organisation is in the journey, what measures need to be implemented, how long the process may take,
and what the associated costs may be.</li>
</ol>
<p> </p>
<h3>2. Suzy's Charter Implementation</h3>
<p>Once the scoping stage is successfully completed, if you decide to proceed with implementing the Charter, our policy experts will begin their work. It is important to note that all personal safety training must be commissioned with the
Suzy Lamplugh Trust. We are also happy to review, update or write your personal safety policy, however, if you decide to commission this work with another provider, this will still need to be signed off by the Suzy Lamplugh Trust. Other
products or services needed to become compliant can be commissioned with external providers of your choice. </p>
<p><a href="https://www.suzylamplugh.org/Handlers/Download.ashx?IDMF=8e84dc4d-723b-40d1-af58-a715a92cb6db">Suzy's Charter for Workplace Safety contains <strong>8 points </strong>required to become compliant.</a> </p>
<p> </p>
<p>For further information regarding the Charter, please contact our Training team on 020 7091 0014 or via <a href="mailto:training@suzyla">training@suzylamplugh.org.</a></p>
<p></p>
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<strong>Published:</strong>
<time id="time" datetime="2020-04-28">28<sup>th</sup> April, 2020</time>
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<strong>Updated:</strong>
<time id="UpdateTime"><span>8<sup>th</sup> June, 2022</span></time>
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<p id="publishAuthorWrapper" class="publishAuthorWrapper">
<strong>Author:</strong>
<span> Helen Burrows </span>
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<h3><a href="/stalking-help-and-advice">Stalking help and advice</a></h3>
<p>If you are being stalked, we have tips and advice to support you</p>
</li>
<li>
<h3><a href="/FAQs/personal-alarms/">Personal alarms</a></h3>
<p></p>
</li>
<li>
<a class="associated-image-link" href="/how-can-the-helpline-help" title="Read: How can the helpline help?" tabindex="-1">
<img class="banner widgetBanner listingWidgetBanner" src="/images/e6afe3ce-29eb-486d-9ab3-8026e1538343/cropped?width=600&height=338" alt="How can the helpline help?" loading="lazy">
</a>
<h3><a href="/how-can-the-helpline-help">How can the helpline help?</a></h3>
<p>Details of the National Stalking Helpline, including opening times, information on our advocacy support service, and ways to contact us.</p>
</li>
<li>
<a class="associated-image-link" href="/what-is-stalking" title="Read: What is stalking?" tabindex="-1">
<img class="banner widgetBanner listingWidgetBanner" src="/images/97ee8c24-5288-4059-b76a-d332d343498a/cropped?width=600&height=338" alt="What is stalking?" loading="lazy">
</a>
<h3><a href="/what-is-stalking">What is stalking?</a></h3>
<p>Stalking is a pattern of repeated, unwanted behaviour that causes you to feel distressed or scared.</p>
</li>
<li>
<a class="associated-image-link" href="/what-happens-when-i-contact-the-helpline" title="Read: What happens when I contact the helpline?" tabindex="-1">
<img class="banner widgetBanner listingWidgetBanner" src="/images/dc672678-958b-4ba8-91f5-6f3c9cb34d82/cropped?width=600&height=338" alt="What happens when I contact the helpline?" loading="lazy">
</a>
<h3><a href="/what-happens-when-i-contact-the-helpline">What happens when I contact the helpline?</a></h3>
<p>If you are being stalked, and you contact the National Stalking Helpline, we have information for victims of stalking, including next steps.</p>
</li>
</ul>
</section>
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This is an example of an announcement alert. For a press release on the latest
police statement into Suzy's case, please click here.
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1. Our work
2. Training and consultancy
3. Personal Safety & Lone Working
SUZY'S CHARTER FOR WORKPLACE SAFETY
For many organisations across the UK, the prevalence of harassment, aggression
and violence faced by employees is an ongoing challenge; with much negative
impact on the workforce, including and not limited to physical and emotional
harm to staff, corporate litigation, negative publicity, loss of talent, and
increased insurance costs to employers. Companies increasingly look at
upskilling their employees in personal safety and de-escalation management,
leading to a happier, more productive and confident workforce.
Parallel to this however, for many organisations, sustainability of good
personal safety practice is also challenging post training, partly due to staff
turnover and partly due to complacency over time.
Suzy's Charter for Workplace Safety provides a personal safety framework that
can help organisations become fully compliant with excellent personal safety
policies and protocols. Stakeholders and KPI's are created internally to ensure
protocols and policies are adhered to, and since personal safety of employees in
the workplace can only be effectively and sustainably achieved when employer and
employees work together, the framework creates structures needed to ensure both
fulfil their responsibilities.
The process is broken down into two parts:
1. SCOPING STAGE:
This is a fact-finding stage as outlined below, at a fixed cost, so that we can
assess your current personal safety framework and provide a project proposal,
which will outline all steps required, and the cost to become fully compliant
with Suzy's Charter.
1. Needs Assessment - One hour consultation covering a range of questions
relating to personal safety protocols and policies in place, as well as
organisational objectives for Suzy's Charter going forward.
2. Employee Focus Group - Three-hour focus group with up to ten non-managerial
staff, bringing together sample representation from across functions and
teams, to look at roles and remits, consider risks and concerns experienced
by employees in the course of their everyday work.
3. Management Focus Group - Three-hour focus group with up to ten mid-level and
senior managers respectively.
4. Personal Safety Policy Review - Provisional review of existing personal
safety or risk assessment policy in place and mapping this across learnings
from the focus groups.
5. Results - All findings from the aforesaid will be collated and fed back
through a proposal that outlines where the organisation is in the journey,
what measures need to be implemented, how long the process may take, and
what the associated costs may be.
2. SUZY'S CHARTER IMPLEMENTATION
Once the scoping stage is successfully completed, if you decide to proceed with
implementing the Charter, our policy experts will begin their work. It is
important to note that all personal safety training must be commissioned with
the Suzy Lamplugh Trust. We are also happy to review, update or write your
personal safety policy, however, if you decide to commission this work with
another provider, this will still need to be signed off by the Suzy Lamplugh
Trust. Other products or services needed to become compliant can be commissioned
with external providers of your choice.
Suzy's Charter for Workplace Safety contains 8 points required to become
compliant.
For further information regarding the Charter, please contact our Training team
on 020 7091 0014 or via training@suzylamplugh.org.
Published: 28th April, 2020
Updated: 8th June, 2022
Author: Helen Burrows
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LATEST
* ADVOCACY AND NATIONAL STALKING HELPLINE OPERATIONS MANAGER
We are recruiting a motivated and driven Operations Manager who is committed
to supporting victims of stalking and developing a team of staff working to
support those affected by this high volume, high impact abuse.
* GUEST BLOG: SOLOPROTECT ATTEND STAND UP AGAINST HARASSMENT TRAINING
Our guest blog from SoloProtect discusses the benefits of attending the Stand
Up Against Harassment training to become an active bystander.
* STALKING TRAINING & CONSULTANCY AFFILIATE
The Suzy Lamplugh Trust are recruiting for a Stalking Training & Consultancy
Affiliate to work with external clients on stalking awareness.
* PEOPLESAFE PERSONAL SAFETY APP
RELATED
* BESPOKE TRAINING SOLUTIONS
The Suzy Lamplugh Trust offers a variety of creative models of delivery for
personal safety and lone working.
* PERSONAL SAFETY E-LEARNING
Elearning training for employees to avoid and manage risks of violence,
aggression and harassment from others.
* PERSONAL SAFETY & LONE WORKING FULL DAY COURSE
Lone worker training for employees to feel safer at work against harassment,
aggression and violence, avoiding and managing risk of harm from others.
* LONE WORKER POLICY WRITING
Does your organisation need a Lone Working policy or is it time for an
update? Suzy Lamplugh Trust offers a consultancy service to leave you with
approved personal safety policies and procedures.
* PERSONAL SAFETY AWARENESS RAISING TALKS
How to avoid aggression and violence as a Lone Worker, managing risk of harm
and feeling safer at work.
* PERSONAL SAFETY TRAINING - OPEN ACCESS COURSE
Are you a lone working freelancer, contractor or self-employed individual
looking for training to feel safer at work, avoiding and managing risk of
harm from others?
* TRAIN-THE-TRAINER BESPOKE COURSE
Our bespoke Train-the-Trainer course provides training to organisations to
then support their colleagues to feel safer at work against harassment,
aggression and violence.
* TRAIN-THE-TRAINER - OPEN ACCESS COURSE
Our Personal Safety Train-the-Trainer course provides training to delegates
from different organisations to then support their colleagues to feel safer
at work against harassment, aggression and violence.
* PERSONAL SAFETY & LONE WORKING HALF DAY COURSE
Lone worker training for employees to feel safer at work against harassment,
aggression and violence, avoiding and managing risk of harm from others.
MOST READ
* AM I BEING STALKED?
Our online tool can offer information on services local to you, the law, as
well as tips on how to gather evidence.
* SUZY'S STORY
Suzy Lamplugh disappeared in 1986 while working as an estate agent.
* WAYS TO CONTACT US
How to contact or refer someone to the National Stalking Helpline
* WHAT WE DO
The Suzy Lamplugh Trust is the UK's pioneering personal safety charity and
leading stalking authority. Read about how we continue to educate, support
and campaign since our inception in 1986.
* PERSONAL SAFETY LEAFLETS
We have two Personal Safety at Work leaflets available to download, providing
a breadth of information and advice on staying safe whilst working.
* STALKING HELP AND ADVICE
If you are being stalked, we have tips and advice to support you
* PERSONAL ALARMS
* HOW CAN THE HELPLINE HELP?
Details of the National Stalking Helpline, including opening times,
information on our advocacy support service, and ways to contact us.
* WHAT IS STALKING?
Stalking is a pattern of repeated, unwanted behaviour that causes you to feel
distressed or scared.
* WHAT HAPPENS WHEN I CONTACT THE HELPLINE?
If you are being stalked, and you contact the National Stalking Helpline, we
have information for victims of stalking, including next steps.
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We run The National Stalking Helpline; a free service offering advice for
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