Submitted URL: https://www.citrix.com/content/dam/citrix/en_us/documents/support/worldwide-support-services-guide.pdf
Effective URL: https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Submission: On November 01 via api from RU — Scanned from US

Summary

This website contacted 13 IPs in 1 countries across 6 domains to perform 77 HTTP transactions. The main IP is 34.226.36.53, located in United States and belongs to AMAZON-AES, US. The main domain is support.citrix.com. The Cisco Umbrella rank of the primary domain is 164407.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on July 5th 2024. Valid for: a year.
This is the only time support.citrix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2 2600:141b:1c0... 20940 (AKAMAI-ASN1)
2 56 34.226.36.53 14618 (AMAZON-AES)
3 18.238.49.62 16509 (AMAZON-02)
2 142.250.65.196 15169 (GOOGLE)
1 142.251.41.3 15169 (GOOGLE)
1 18.238.49.99 16509 (AMAZON-02)
4 130.211.22.189 396982 (GOOGLE-CL...)
5 13.110.59.244 14340 (SALESFORCE)
1 34.95.87.118 396982 (GOOGLE-CL...)
1 13.110.58.244 14340 (SALESFORCE)
2 13.109.188.170 14340 (SALESFORCE)
2 52.3.156.24 14618 (AMAZON-AES)
77 13
Apex Domain
Subdomains
Transfer
63 citrix.com
www.citrix.com — Cisco Umbrella Rank: 7939
support.citrix.com — Cisco Umbrella Rank: 164407
titan.citrix.com — Cisco Umbrella Rank: 144803
prod.static.citrix.com — Cisco Umbrella Rank: 521339
3 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 4093
24 KB
4 salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com — Cisco Umbrella Rank: 16617
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
5 KB
4 trustarc.com
consent.trustarc.com — Cisco Umbrella Rank: 3434
34 KB
2 google.com
www.google.com — Cisco Umbrella Rank: 3
995 B
1 gstatic.com
www.gstatic.com
215 KB
77 6
Domain Requested by
56 support.citrix.com 2 redirects support.citrix.com
6 service.force.com support.citrix.com
4 titan.citrix.com support.citrix.com
4 consent.trustarc.com support.citrix.com
consent.trustarc.com
2 d.la13-core1.sfdc-yfeipo.salesforceliveagent.com support.citrix.com
2 d.la3-c1-ia4.salesforceliveagent.com support.citrix.com
2 www.google.com support.citrix.com
2 www.citrix.com 1 redirects support.citrix.com
1 prod.static.citrix.com support.citrix.com
1 www.gstatic.com www.google.com
77 10

This site contains links to these domains. Also see Links.

Domain
community.citrix.com
www.citrix.com
twitter.com
www.linkedin.com
www.facebook.com
www.cloud.com
Subject Issuer Validity Valid
support.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-07-05 -
2025-07-08
a year crt.sh
www.citrix.com
GeoTrust RSA CA 2018
2024-09-03 -
2025-09-02
a year crt.sh
*.trustarc.com
Amazon RSA 2048 M02
2024-03-16 -
2025-04-14
a year crt.sh
*.google.com
WR2
2024-10-07 -
2024-12-30
3 months crt.sh
*.gstatic.com
WR2
2024-10-07 -
2024-12-30
3 months crt.sh
titan.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-05-23 -
2025-05-22
a year crt.sh
*.na207.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-01-03 -
2024-12-31
a year crt.sh
*.static.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-05-20 -
2025-05-19
a year crt.sh
la3-c1-ia4.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2024-04-22 -
2025-04-20
a year crt.sh
la13-core1.sfdc-yfeipo.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2024-08-02 -
2025-08-01
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Frame ID: F10ADA87101618E653A72F49D2A46102
Requests: 73 HTTP requests in this frame

Frame: https://consent.trustarc.com/get?name=crossdomain.html&domain=citrix.com
Frame ID: 9BBF1F0EB14A5A2163DC7763B8795256
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiZuMpAAAAAHYOyUw6Ac4adYyJ9nZJkfJF5AIg&co=aHR0cHM6Ly9zdXBwb3J0LmNpdHJpeC5jb206NDQz&hl=en&v=-ZG7BC9TxCVEbzIO2m429usb&size=invisible&cb=qppqb39h0ch5
Frame ID: 8237C9DD2CF9AE013FC4FCA49B217DFA
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Frame ID: 13D3524FEAF62781DE51460D9C69257D
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Worldwide Support Services Delivery Guide

Page URL History Show full URLs

  1. https://www.citrix.com/content/dam/citrix/en_us/documents/support/worldwide-support-services-guide.pdf HTTP 301
    https://support.citrix.com/article/CTX318051 HTTP 301
    https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide HTTP 301
    https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • consent\.trustarc\.com

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

77
Requests

100 %
HTTPS

8 %
IPv6

6
Domains

10
Subdomains

13
IPs

1
Countries

3826 kB
Transfer

15545 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.citrix.com/content/dam/citrix/en_us/documents/support/worldwide-support-services-guide.pdf HTTP 301
    https://support.citrix.com/article/CTX318051 HTTP 301
    https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide HTTP 301
    https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

77 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request CTX318051-worldwide-support-services-delivery-guide
support.citrix.com/s/article/
Redirect Chain
  • https://www.citrix.com/content/dam/citrix/en_us/documents/support/worldwide-support-services-guide.pdf
  • https://support.citrix.com/article/CTX318051
  • https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide
  • https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
154 KB
43 KB
Document
General
Full URL
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
cac8c5062e4fa83c72266cff23315a40d5d2114480a3186778a9f690acf9a571
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-security-policy-report-only
font-src https://*.coveo.com *.force.com https://www.linkedin.com 'self' *.yext.com https://www.citrix.com https://trusales-sandbox.primary-intel.com https://globalplatform.cloud.coveo.com *.yextapis.com https://consent-pref.trustarc.com *.pagescdn.com https://fonts.gstatic.com *.yextevents.com https://cloudplatform.coveo.com https://platform.cloud.coveo.com https://fonts.googleapis.com https://max-azprod.apttuscloud.com https://fonts.gstatic.com/ https://content.analytics.apttus.com https://www.yext-pixel.com blob: https://data.analytics.apttus.com https://usageanalytics.coveo.com *.salesforce.com https://max-azsandbox.apttuscloud.com https://trusales.primary-intel.com data:; report-uri https://citrite.lightning.force.com/_/ContentDomainCSPNoAuth?tenantId=00D300000006M9V&type=lightning
content-type
text/html;charset=UTF-8
date
Fri, 01 Nov 2024 01:29:36 GMT
expires
Thu, 02 Nov 2023 01:29:36 GMT
last-modified
Thu, 02 Nov 2023 01:29:36 GMT
link
</s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAzODFlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17303476750001855638233&rv=1730195934000>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server
sfdcedge
server-timing
Total;dur=252
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
a682daa419adb36af3d6b6c3c3371408
x-sfdc-request-id
a682daa419adb36af3d6b6c3c3371408

Redirect headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-security-policy
upgrade-insecure-requests
date
Fri, 01 Nov 2024 01:29:36 GMT
location
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
referrer-policy
origin-when-cross-origin
server
sfdcedge
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-request-id
40dce117d886327985bf59ecea819372
x-sfdc-request-id
40dce117d886327985bf59ecea819372
aura_prod.js
support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/
859 KB
269 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
5642fa67adb91777233d3fec8f4e1b756f2d67de8d467fdf30763ea039185394
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

x-request-id
ab0ba20e762a0ae28aa459145c13e19b
access-control-expose-headers
Server-Timing
content-encoding
gzip
x-content-type-options
nosniff
server-timing
Total;dur=33
date
Fri, 01 Nov 2024 01:29:37 GMT
content-type
text/javascript;charset=UTF-8
last-modified
Thu, 31 Oct 2024 00:56:03 GMT
vary
Accept-Encoding
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
x-sfdc-request-id
ab0ba20e762a0ae28aa459145c13e19b
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
server
sfdcedge
resources.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaa...
43 KB
11 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAzODFlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17303476750001855638233&rv=1730195934000
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
227f97bf80496a64bf139c36f0b126e24d5e22b5599474b170ab428150210651
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
2964670e784eb0a4af0326aaec404f21
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
2964670e784eb0a4af0326aaec404f21
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:29:37 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
server
sfdcedge
last-modified
Thu, 31 Oct 2024 00:56:03 GMT
app.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22...
3 MB
637 KB
Script
General
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
b3e9978a6c2ae8b6553489a05482d061f8c5dd8da32b1df62e4a456ee66a15e6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
025eeb34941180bb0a99f0c862675232
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
025eeb34941180bb0a99f0c862675232
content-encoding
gzip
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:29:37 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
server
sfdcedge
last-modified
Thu, 31 Oct 2024 00:56:03 GMT
CSP_cssOverride.css
support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/
21 KB
5 KB
Stylesheet
General
Full URL
https://support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/CSP_cssOverride.css?v=3
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
dcfa9adb8af3108416dafc4396a3a5c9a7e08f1394c2931e72ed35843622fe38
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

x-request-id
1231becd4292d034579e765631b602dc
content-encoding
gzip
origin-trial
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x-content-type-options
nosniff
expires
Mon, 16 Dec 2024 00:56:03 GMT
p3p
CP="CUR OTR STA"
date
Fri, 01 Nov 2024 01:29:37 GMT
content-type
text/css
last-modified
Wed, 4 Sep 2024 11:36:30 GMT
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=3888000
x-sfdc-request-id
1231becd4292d034579e765631b602dc
referrer-policy
origin-when-cross-origin
server
sfdcedge
csp_custom_static_style_file.css
support.citrix.com/sfsites/c/resource/csp_custom_static_js_css_file/custom_css_js/
4 KB
2 KB
Stylesheet
General
Full URL
https://support.citrix.com/sfsites/c/resource/csp_custom_static_js_css_file/custom_css_js/csp_custom_static_style_file.css?v=1.1
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Protocol
H2
Security
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timing-allow-origin
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content-encoding
gzip
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5563100000d1885983
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
expires
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server-timing
Total;dur=68
date
Fri, 01 Nov 2024 01:29:40 GMT
content-type
application/json
last-modified
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vary
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server
sfdcedge
liveagent.esw.min.js
service.force.com/embeddedservice/5.0/client/
20 KB
6 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/client/liveagent.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
13.110.59.244 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
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Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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accept-ranges
bytes
date
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last-modified
Wed, 17 Aug 2022 20:11:18 GMT
content-type
application/x-javascript
vary
Accept-Encoding
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support.citrix.com/jslibrary/1730229932000/canvas/
0
13 KB
Other
General
Full URL
https://support.citrix.com/jslibrary/1730229932000/canvas/CanvasRendering.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
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H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
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User-Agent
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Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
bebeb142caf8bd85ecdb25cb9975afbe
cache-control
public,max-age=10368000
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date
Fri, 01 Nov 2024 01:29:40 GMT
content-type
application/x-javascript
vary
Accept-Encoding
server
sfdcedge
last-modified
Tue, 29 Oct 2024 19:25:32 GMT
EclairNG.js
support.citrix.com/jslibrary/1730229932000/ui-analytics-reporting/
0
225 KB
Other
General
Full URL
https://support.citrix.com/jslibrary/1730229932000/ui-analytics-reporting/EclairNG.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.226.36.53 , United States, ASN14618 (AMAZON-AES, US),
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ec2-34-226-36-53.compute-1.amazonaws.com
Software
sfdcedge /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
b26afb95f6787e20b8017b857520a3ee
cache-control
public,max-age=10368000
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content-encoding
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nosniff
expires
Sat, 01 Mar 2025 00:56:05 GMT
date
Fri, 01 Nov 2024 01:29:40 GMT
content-type
application/x-javascript
vary
Accept-Encoding
server
sfdcedge
last-modified
Tue, 29 Oct 2024 19:25:34 GMT
esw.html
service.force.com/embeddedservice/5.0/ Frame 13D3
0
0
Document
General
Full URL
https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/article/CTX318051-worldwide-support-services-delivery-guide?language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
13.110.58.244 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl3-ncg1-c5-iad4.na207-ia4.force.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
cache-control
public,max-age=86400
content-encoding
gzip
content-security-policy
upgrade-insecure-requests
content-type
text/html;charset=UTF-8
date
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expires
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last-modified
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origin-trial
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EmbeddedServiceConfig.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/
175 B
566 B
Script
General
Full URL
https://d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.109.188.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
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Software
/
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
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text/javascript
invite.esw.min.js
service.force.com/embeddedservice/5.0/client/
19 KB
5 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/client/invite.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
13.110.59.244 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl4-ncg1-c5-iad4.na207-ia4.force.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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accept-ranges
bytes
date
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last-modified
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content-type
application/x-javascript
vary
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Settings.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/Visitor/
178 B
566 B
Script
General
Full URL
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Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.109.188.170 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl13-ncg1-c5-iad4.la3-c1-ia4.salesforceliveagent.com
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

Cache-Control
no-cache
Content-Encoding
gzip
Pragma
no-cache
Connection
close
Access-Control-Allow-Credentials
true
X-Content-Type-Options
nosniff
Expires
-1
Access-Control-Allow-Origin
*
Content-Type
text/javascript
inert.min.js
service.force.com/embeddedservice/5.0/utils/
8 KB
3 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
13.110.59.244 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl4-ncg1-c5-iad4.na207-ia4.force.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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referrer-policy
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x-content-type-options
nosniff
expires
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accept-ranges
bytes
date
Fri, 01 Nov 2024 01:29:40 GMT
last-modified
Tue, 18 Aug 2020 17:12:46 GMT
content-type
application/x-javascript
vary
Accept-Encoding
EmbeddedServiceConfig.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/
27 KB
4 KB
Script
General
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.3.156.24 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-156-24.compute-1.amazonaws.com
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:29:41 GMT
content-type
text/javascript
Settings.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/
688 B
601 B
Script
General
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.3.156.24 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-156-24.compute-1.amazonaws.com
Software
/
Resource Hash
ac2a0065e70641ef67f9471a81729b508167667e45a76ec81bbd8bfc7788fa09
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:29:41 GMT
content-type
text/javascript

Verdicts & Comments Add Verdict or Comment

56 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 function| readCookie function| readDomain object| date string| domain object| Insights function| initializeChatSession function| initESW function| ConnectToLiveAgent function| SendBotInsightsEvents function| _truste_eumap object| truste string| userType object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| AppGlobals function| sendInsightsEvents function| sendErrorInsightsEvent object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| registerOOBEventsWrapper function| registerOOBEvents function| trackClicks function| addOutageBannerFunction function| addListnerToNavElement function| addListnerToNavButton function| addListnerToProfileButton object| eventsList function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate object| recaptcha object| closure_lm_607954 object| embedded_svc

12 Cookies

Domain/Path Name / Value
support.citrix.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22d6c496cf-44b3-47de-b6e2-bf86b43b7ab7%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22b263f661-21ad-4e09-bcaf-4e7c2f75b1ae%22%2C%22audienceIds%22%3A%226Au4z000000TNCy%22%7D
support.citrix.com/ Name: CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
.citrix.com/ Name: insight_session
Value:
.support.citrix.com/ Name: TAsessionID
Value: f2a0c046-fc0e-4ff0-892d-2261466425b6|NEW
.support.citrix.com/ Name: notice_behavior
Value: implied,us
.citrix.com/ Name: insight_selfsvc_session
Value: 1730424578005
.citrix.com/ Name: LSKey-c$insight_session
Value: 51117d11-4ae4-4b8b-a713-26b651267485
.citrix.com/ Name: LSKey-c$insight_selfsvc_session
Value: 1730424579363
titan.citrix.com/ Name: GCLB
Value: CN2z17-F7dmfJxAD
.force.com/ Name: BrowserId
Value: w3mpDZfwEe-m8RNgWW6vnw
support.citrix.com/ Name: pctrk
Value: d5b72617-82cf-46dd-8a95-4e770e99f312

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

consent.trustarc.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com
prod.static.citrix.com
service.force.com
support.citrix.com
titan.citrix.com
www.citrix.com
www.google.com
www.gstatic.com
13.109.188.170
13.110.58.244
13.110.59.244
130.211.22.189
142.250.65.196
142.251.41.3
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