Submitted URL: https://helpdesk.appscenic.com/
Effective URL: https://helpdesk.appscenic.com/support/home
Submission: On July 10 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 9 IPs in 2 countries across 6 domains to perform 24 HTTP transactions. The main IP is 18.158.9.216, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.appscenic.com.
TLS certificate: Issued by R10 on July 9th 2024. Valid for: 3 months.
This is the only time helpdesk.appscenic.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 18.158.9.216 16509 (AMAZON-02)
9 108.138.19.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.158.184.10 16509 (AMAZON-02)
1 2606:4700:310... 13335 (CLOUDFLAR...)
5 2a00:1450:400... 15169 (GOOGLE)
2 18.159.68.173 16509 (AMAZON-02)
1 3.5.136.68 16509 (AMAZON-02)
1 108.138.26.95 16509 (AMAZON-02)
24 9
Apex Domain
Subdomains
Transfer
9 freshdesk.com
euc-assets3.freshdesk.com — Cisco Umbrella Rank: 657867
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 657868
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 636916
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 650695
euc-assets4.freshdesk.com — Cisco Umbrella Rank: 623676
euc-assets2.freshdesk.com — Cisco Umbrella Rank: 587729
406 KB
5 gstatic.com
fonts.gstatic.com
81 KB
5 freshchat.com
wchat.eu.freshchat.com — Cisco Umbrella Rank: 111366
appscenic.eu.webpush.freshchat.com
24 KB
4 appscenic.com
helpdesk.appscenic.com
appscenic.com
50 KB
1 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
1 KB
24 6
Domain Requested by
5 fonts.gstatic.com fonts.googleapis.com
4 wchat.eu.freshchat.com helpdesk.appscenic.com
wchat.eu.freshchat.com
3 euc-assets3.freshdesk.com helpdesk.appscenic.com
euc-assets3.freshdesk.com
3 helpdesk.appscenic.com 1 redirects helpdesk.appscenic.com
2 euc-assets10.freshdesk.com helpdesk.appscenic.com
1 appscenic.eu.webpush.freshchat.com wchat.eu.freshchat.com
1 s3.eu-central-1.amazonaws.com
1 euc-assets2.freshdesk.com helpdesk.appscenic.com
1 euc-assets4.freshdesk.com helpdesk.appscenic.com
1 appscenic.com helpdesk.appscenic.com
1 euc-assets1.freshdesk.com helpdesk.appscenic.com
1 euc-assets6.freshdesk.com helpdesk.appscenic.com
1 fonts.googleapis.com helpdesk.appscenic.com
24 13

This site contains links to these domains. Also see Links.

Domain
dash.appscenic.com
appscenic.com
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.appscenic.com
R10
2024-07-09 -
2024-10-07
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2023-12-17 -
2025-01-14
a year crt.sh
appscenic.com
E1
2024-06-04 -
2024-09-02
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh
*.eu.freshchat.com
Amazon RSA 2048 M03
2024-06-12 -
2025-07-11
a year crt.sh

This page contains 4 frames:

Primary Page: https://helpdesk.appscenic.com/support/home
Frame ID: 06D1B630301405C4313436EA041593CE
Requests: 21 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/config_iframe.html?host=https://wchat.eu.freshchat.com&token=40cb6210-b2b6-422b-b89f-4a8d85caa690&origin=https://helpdesk.appscenic.com
Frame ID: 69C746FCAA798FDAEC6097D03B940D8D
Requests: 1 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=40cb6210-b2b6-422b-b89f-4a8d85caa690&referrer=aHR0cHM6Ly9oZWxwZGVzay5hcHBzY2VuaWMuY29t&eagerLoad=true
Frame ID: C52244D5CF8EFA44EE8521A4145D262E
Requests: 1 HTTP requests in this frame

Frame: https://appscenic.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5hcHBzY2VuaWMuY29t
Frame ID: 2F1E188D95E14FA11DCE151F3E98A119
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : HelpDesk

Page URL History Show full URLs

  1. https://helpdesk.appscenic.com/ HTTP 302
    https://helpdesk.appscenic.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

24
Requests

100 %
HTTPS

33 %
IPv6

6
Domains

13
Subdomains

9
IPs

2
Countries

560 kB
Transfer

1649 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.appscenic.com/ HTTP 302
    https://helpdesk.appscenic.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.appscenic.com/support/
Redirect Chain
  • https://helpdesk.appscenic.com/
  • https://helpdesk.appscenic.com/support/home
67 KB
15 KB
Document
General
Full URL
https://helpdesk.appscenic.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.9.216 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-9-216.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
94240911102fe052173e8409ec1bad5d97a5c60d240bbca96535fbc2a2081d4d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 10 Jul 2024 04:36:25 GMT
etag
W/"25dd932402f2c59615ac60e79deee9ab"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
43
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
100724043724
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
5ecb7edf-9b11-477e-a220-9866dca08d3f
x-trace-id
00-96ba22405e6f66eaa8964c14256d2096-c93fec243ac8abcb-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 10 Jul 2024 04:36:24 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.appscenic.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
27
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
b3770319-d748-45d8-8457-805b7f29af9c
x-trace-id
00-79ae26a70cee97b25cdcd2f5cf9052a5-56eb3f26341f9304-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
euc-assets3.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://euc-assets3.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: helpdesk.appscenic.com
URL: https://helpdesk.appscenic.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://helpdesk.appscenic.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 06 Jun 2024 01:03:06 GMT
content-encoding
gzip
via
1.1 9672a97668a5842cedcfaee3e743019e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
2950400
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 05:27:16 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
PraEbHko_ZR7XOeLHfS_BIQur5rQqBtKrX8UNs57o1b30zLfJl5B4w==
expires
Fri, 11 Oct 2024 11:27:15 GMT
theme.css
helpdesk.appscenic.com/support/
78 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.appscenic.com/support/theme.css?v=2&d=1655786529
Requested by
Host: helpdesk.appscenic.com
URL: https://helpdesk.appscenic.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.9.216 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-9-216.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
b36652587437b60d6de5e95fcff8f31594402aa78bc6cac066ab9ae01262bab2
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.184.10 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-184-10.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.appscenic.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 10 Jul 2024 04:36:25 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
b1319f20-ed67-4001-81c3-0bb921b1bc0c
x-trace-id
00-61bade115e77d83883936e01b808266a-5442dd9f9147c154-00
last-modified
Mon, 08 Jul 2024 03:22:16 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
ssx2n
expires
Thu, 10 Jul 2025 04:36:25 GMT
index.html
appscenic.eu.webpush.freshchat.com/ Frame 2F1E
0
0
Document
General
Full URL
https://appscenic.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5hcHBzY2VuaWMuY29t
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.26.95 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-26-95.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://helpdesk.appscenic.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html
date
Wed, 10 Jul 2024 04:36:29 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 837a869ba82f4a85a2e5810b11746698.cloudfront.net (CloudFront)
x-amz-cf-id
J_euiU1oZz_WRAE6qb8BfboMfggFTQNM2l8AWr0VTH3nBGIqZUD5CQ==
x-amz-cf-pop
FRA56-P7
x-amz-server-side-encryption
AES256
x-cache
RefreshHit from cloudfront

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183043754379887787453 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
helpdesk.appscenic.com/ Name: _x_w
Value: 5_2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

appscenic.com
appscenic.eu.webpush.freshchat.com
euc-assets1.freshdesk.com
euc-assets10.freshdesk.com
euc-assets2.freshdesk.com
euc-assets3.freshdesk.com
euc-assets4.freshdesk.com
euc-assets6.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.appscenic.com
s3.eu-central-1.amazonaws.com
wchat.eu.freshchat.com
108.138.19.6
108.138.26.95
18.158.184.10
18.158.9.216
18.159.68.173
2606:4700:3108::ac42:2917
2a00:1450:4001:810::2003
2a00:1450:4001:827::200a
3.5.136.68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