myownconference.com Open in urlscan Pro
168.119.116.135  Public Scan

Form analysis
1 forms found in the DOM

POST https://myownconference.com/blog/en/

<form role="search" method="post" class="search-form" action="https://myownconference.com/blog/en/">
  <div class="input-group pb-5">
    <div class="input-group-prepend sprite"> <button type="submit" class="input-group-text search-submit" aria-label="serch"> <span class="serch"></span> </button></div><input type="search" id="search-form-66d4532552499" autocomplete="off"
      class="form-control search-field" placeholder="Search …" value="" name="s">
  </div>
</form>

Text Content

Home
Product
What do we offer?
Automated webinars
Generate more sales leads on autopilot
Polls and surveys
Turn attendee feedback into actionable insights
Webinar room
Innovate within the professional webinar sphere
Webinar software
Powerful tools for hosting engaging online events
Live webinars
Engage your audience, boost interaction, go live
Screen sharing
Safely share your screen with your audience
Webinar branding
Customize your webinars for stronger branding
Discover webinars
Unlock a new world of learning, feature is here
Video conferencing
Elevate your engagement with remote teams
Webinar replays
Effortlessly save and share your best webinars
Webinar analytics
Get actionable insights from webinar analytics
CTA
Grow your client base with engaging webinars
CTA
Grow your client base with engaging webinars
Discover webinars
Unlock a new world of learning, feature is here
Webinar software
Powerful tools for hosting engaging online events

Insights

Read our latest articles
What's new in video conferencing and webinars?
Browse our blog
Ready to start?
Sign up for free
Pricing
Test room
Chat
Resources
Assist
FAQ
Get quick answers to your tech questions
Glossary
Explore definitions in our webinar glossary
Help center
Measure active usage and target areas
Company
Contact us
Ready to join the community? Contact support or sales
Write for us
Make a difference, share your insights
Blog
Experience smoother webinars. See what's new

Video guides

Host instant meeting
Need quick team meetings? Learn how to get started
Watch video

Join a meeting
Looking for online meetings? Learn to join them quickly
Watch video
All video tutorials
Ready to get started?
Join for free
Features Pricing
English
Polski
Русский
Українська
Sign in

Demo

Webinar platformBlog Webinar Attendees Guide


WEBINAR ATTENDEES GUIDE

Get more out of webinars with our ultimate attendee guide! Whether you’re new to
webinars or a regular, this guide is packed with tips on participating, asking
great questions, networking with others, and making the most of every session.
Our expert advice will help you learn more and get fantastic value from every
webinar you attend.


CONTENTS OVERVIEW

 * Getting Started
 * Join a webinar
 * Requirements to Attend a Webinar
 * How to Join a Webinar
 * How to join a Webinar from a Mobile Device
 * Webinar Interaction and Customization Options
 * How to Speak in the Webinar
 * Dealing with Webinar Technical Issues
 * How to Run the System Test
 * Reasons why you can’t Enter the Webinar Room
 * How to Resolve the Echo Effect
 * Other issues
 * Additional information




GETTING STARTED

This user guide will provide you with the information you will need to join and
fully participate in the webinar at MyOwnConference.




JOIN A WEBINAR

If you see this message, you have followed a wrong webinar link.

You do NOT need to register a free account with MyOwnConference.

It is required only when hosting webinars. Attendance in webinars is possible
ONLY via the links emailed by the organizers, or sent by them via messaging or
social networks.

What should do when a link does not work?

 * Check the link. It is expected to look similar to
   https://go.mywebinar.com/xxxx-xxxx-xxxx-xxxx
 * Copy it once again and open it in your web browser.
 * Contact your webinar organizer via social media, messengers or email.




REQUIREMENTS TO ATTEND A WEBINAR

To participate in a webinar, you need a computer, a smartphone or a tablet PC
with an internet connection of at least 10 Mbit/s.

To reduce the possibility of issues that may interrupt the webinar, we recommend
that you suspend or pause any internet downloads and close any open browser
tabs. Additionally, we recommend that you temporarily disable any applications
that might impact the Internet connection speed, e.g., Skype, etc.




HOW TO JOIN A WEBINAR?

What follows is step-by-step instructions for joining a webinar:




STEP 1

Approximately 5 — 10 minutes before the webinar starts to click on the link that
you received from the webinar organizer.




STEP 2

Once you click on the link, a window will open in your browser. This is the
authorization form that you will have to fill out before you can join the
webinar. All fields that are presented to you are required and must be filled in
properly in order to enter the webinar room:




STEP 3

Once you’ve completed all the required information, just hit the “Login” button
to join the webinar.

You can also join the webinar by using one of your social media accounts
(Facebook, Twitter, etc.). To use a social media account, simply press the icon
that corresponds to the account you want to use. This will invoke the Social
Entrance Authorization service, which will request access to your account. After
you have joined the webinar, you can close access to the service.

> Note: You must also click on the “I agree” button to accept cookies.




HOW TO JOIN A WEBINAR FROM A MOBILE DEVICE

Joining webinars on MyOwnConference from your phone is easy! Just click the link
the organizer sent you. When the login screen opens, enter your information, and
you’ll be in the webinar.

> Note! If you have no sound during webinar on your iPhone just turn the
> vibration mode off!
> 
> Note: The minimum bandwidth requirement to participate in the webinar is 1
> Mbit/sec




After your credentials are verified, you will be able to participate in the
webinar:





WEBINAR INTERACTION AND CUSTOMIZATION OPTIONS

Once you have entered the webinar room, you can adjust the localization of your
webinar room by clicking on the “Flag” icon in the top right corner of the open
control panel on the right side of the window:

The central part of the control panel will provide you with access to the
keynotes or other materials broadcasted by the presenter. To maximize the
keynote to full screen simply click on the box next to the localization flag. To
exit full-screen mode simply press “ESC” on your keyboard:

If you’d like to view the list of webinar attendees, simply click on the
three-bar icon located on the extreme right-hand side of the control panel.

> Note: While the webinar is in progress, you will need to respect the presenter
> and other attendees or else the webinar organizer may remove you from the
> webinar room.

On the left side of the window, there are two buttons labeled “Ask a question”
and “Ask to speak.” The “Ask a question” button enables you to send a message to
the presenter. The “Ask to speak” button enables you to speak during the
webinar. Near the bottom of the window you will see the chat area that can be
used to communicate with the webinar presenter and other attendees of the event:




HOW TO SPEAK IN THE WEBINAR

The “Ask to speak” button is located on the left side of the webinar room. When
the presenter invites you to join the conversation, simply click on the button
and answer “Yes” in the dialog box:




DEALING WITH WEBINAR TECHNICAL ISSUES

There are several situations that you might encounter that could prevent you
from joining the webinar, the most common are as follows:

 * You can not enter the room
 * Cannot see the presenter
 * Cannot hear the presenter
 * Echo
 * Problems with text chat

Some but not all of these situations may be attributed to technical issues with
your hardware, your browser or in some cases your installed software. To ensure
that you can join the webinar, there are a few things that you must check:

 * Your web browser must support HTML5,
 * JavaScript must be disabled.
 * Your web browser, or any of the installed extensions, block execution of
   software. These may include, but be not limited to, AdBlock, FlashBlock, etc.

> Note: in most cases, clearing your web browser cache will be enough to solve
> most issues. To identify other possible reasons for the issues, you might need
> to run the system test. More information on how to clear your web browser
> cache is available in our video lesson.




HOW TO RUN THE SYSTEM TEST

Before you even attempt to join a webinar, it is a good idea to run the system
test to ensure that your computer meets the minimum requirements. To do this,
click this link to open the system test window:

The series of tests included in the System Test will quickly identify any issues
that need to be corrected so that you will not run into any issues during the
webinar. The system test will perform the following tests of your system:

Click on “Summary” to see a summary of the test results:




REASONS WHY YOU CAN’T ENTER THE WEBINAR ROOM

If you are having difficulty entering the webinar room, there are a few
possibilities that you may need to investigate and correct as follows:

 * You may have been banned from entering this webinar by the presenter. If you
   find yourself in this situation, then you will need to contact the presenter
   to request access.
 * Your IT administrator may have locked down all ports and external access per
   the company’s network security policy. If this is the case then you can
   request your Administrator to allow external access to the following required
   Ports, and Domains:
 * Open ports 80 (HTTP), 443 (HTTPS)
 * UDP ports for WebRTC

Unrestricted access to the following domain names:

*.moc.ac
*.wbnr.im
*.mywebinar.io
*.mywebinar.net
*.mywebinar.live
*.mywebinar.com
*.myownconference.com
*.myownconference.net
*.myownconference.org




HOW TO RESOLVE THE ECHO EFFECT

Having trouble with an echo during a presentation? Here’s how to troubleshoot —
first, see if it’s coming from your end or the presenter’s. Ask them to turn
down their microphone volume and mute any other mics they might have. If the
echo persists, then it’s on your side. To fix an echo on your system, follow
these steps:

 * Use an audio headset.
 * If you are using a standalone microphone and speakers instead of a headset,
   try to decrease the speakers’ volume or lower the microphone’s sensitivity
   using the “Sound level” adjustment in the webinar room or your computer’s
   setting. It is advisable that the “software” volume should not exceed 80%.
 * To reduce echo, turn on echo cancellation in your sound card settings. The
   exact steps will differ depending on your sound card, but they’re usually in
   your computer’s Control Panel or the software that came with it. Some sound
   cards even have a dedicated setting for calls or conferences — that’s usually
   the best option. Need more help? Check your sound card’s manual.
 * If the audio input devices contain a stereo mixer, you will need to disable
   it or lower the volume to the minimum.
 * As a last resort, disable all other devices (like line input) except for the
   microphone.




OTHER ISSUES



1. Cannot hear the presenter?
Solution: on your computer desktop, find the loudspeaker/headphones icon and
make sure that it does not have an “X” on it. If it does have an “X”  then click
on it to open the dialog box and then click on the icon and adjust the slider
for volume.



2. Cannot see video from the presenter, or it is very slow?
Solution: refresh the webinar page or reconnect to your Internet connection.



3. Cannot see the text chat field?
Solution: bring the scale of your web browser window back to 100%.



4. Cannot see keynote slides?
Solution: check the date on your computer and set it to the current date.



5. Absence of audio and video signal from the presenter

Solution: check to make sure that there is not a proxy server getting in the way
as this may totally limit your ability to accept these streams.




ADDITIONAL INFORMATION

The information provided in this user guide should give you the basic knowledge
needed to attend and participate in a MyOwnConference webinar.

If you still have questions about the MyOwnConference service, we invite you to
refer to our other user guides that will provide more in-depth information on
specific aspects of the service.

We have also created a Frequently Asked Questions (FAQ) that may further assist
you. If you cannot find what you are searching for please do not hesitate to
contact our Technical Support team by selecting one of the options located at
the very bottom of MyOwnConference website.



Categories

 * Education and e-learning
 * Holding live webinars
 * Holding meetings and events
 * Holding video conferencing
 * Just interesting articles
 * Product demos and reviews
 * Promotion and marketing
 * Services and features


Your privacy matters. No website cookies.
Session cookies used for logins to accounts
or webinar rooms only.
OK
MyOwnConference webinar platform - your partner in webinar excellence,
delivering engaging online experiences
Company
Contact
Guestwrite
Sitemap
Product
Capabilities
Dictionary
Tutorials
Prices
FAQ
Services
Streaming
Automation
Conferencing
Screen sharing
Online surveys
Webinar room
Analytics
Branding
Replays
Terms
Agreements
Privacy
Refund
GDPR
Register
Login
English
Polski
Русский
Українська
Back to top
Copyright © 2024 MyOwnConference. All Rights Reserved.

Proudly crafted and hosted in the EU since 2013