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Introducing Mirror: Application Simulation Software for Hands-on User Training
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WHATFIX

Whatfix
 * Products
   
   Product
   
   Digital Adoption Platform
   Create contextual in-app guidance in the flow of work, collect feedback and
   analyze usage.
   Product Analytics
   Analyze how users engage and use desktop and web applications with no-code
   event tracking.
   Mirror
   Create interactive sandbox environments of web applications for hands-on
   software training.
 * Solutions
   
   Solutions
   
   By Use Case
   Digital Transformation
   Adopt new technology without a dip in productivity
   Change Management
   Manage enterprise change with efficiency
   Remote Training
   Train remote team members with in-app learning
   User Adoption
   Increase user adoption of your enterprise software
    
   Employee Onboarding
   Onboard new hires faster with in-app training
   Performance Support
   Improve employee productivity with self-service support
   User Onboarding
   Onboard new users faster with personalized walkthroughs
   By Platform Vendor
   Salesforce
   SAP
   Oracle
   Microsoft
   Workday
   By Application Category
   ATS
   CLM
   CRM
   ERP
   HCM
   S2P & Procurement
   
   
   By Role
   Digital Transformation & Change Experts
   HR Teams
   L&D Professionals
   Product Managers
   Sales Teams
   By Industry
   Banking
   Insurance
   Pharma & Life Sciences
 * Customers
 * Pricing
 * Resources
   
   Resources
   
   Resources
   Resource Library
   Explore intriguing customer success stories, videos, webinars and podcasts.
   Blog
   Learn more about driving digital adoption for your organization.
   Marketplace
   Unlock the best practices for your software applications and accelerate your
   organization’s digital adoption.
   Quick Links
   Customer Stories
   Webinars
   Podcasts
   Analyst Reports
   eBooks
   Whitepapers
   Videos
   Userization
   Whatfix AI
   Services
   Center of Excellence
   Whatfix University
   Support
   Whatfix Support
   FAQs
 * Company
   
   Company
   
   Company
   About Us
   Careers
   Partners
   Newsroom
   Awards
   Trust


Sign In Get a Demo Start Your Free Trial
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SOFTWARE CLICKS FASTER WITH WHATFIX

Whatfix empowers users to unlock their true potential across all software
experiences - web, desktop, and mobile.

Get a Demo
Start Your Free Trial


SOFTWARE
CLICKS FASTER
WITH WHATFIX


72%

INCREASE IN PRODUCTIVITY


SOFTWARE
CLICKS SMARTER
WITH WHATFIX


50%

IMPROVED TIME TO PRODUCTIVITY


SOFTWARE
CLICKS SMOOTHER
WITH WHATFIX


$950K

SAVED IN TRAINING RESOURCES

Whatfix empowers users to unlock their true potential across all software
experiences - web, desktop, and mobile.

Get a Demo
Get a Demo



WHATFIX PRODUCT SUITE

Digital Adoption Platform (DAP) Product Analytics Mirror
Digital Adoption Platform (DAP) Product Analytics Mirror


WHATFIX DIGITAL ADOPTION PLATFORM

Enable users with in-app guidance, on-demand user support, and customer
contextual messages on web, desktop, and mobile applications.
Explore Whatfix DAP

Enable Users With In-App Guidance

Guide users through complex applications and processes with in-app Flows, Task
Lists, Smart Tips, Pop-Ups, and more to enable end-users to learn in the flow of
work with product-led experiences.

Self Help User Support

Enable end-users with Self Help, an in-app resource center that integrates with
your existing knowledge repositories and support resources, providing contextual
answers to user queries at the moment of need.

Guidance Analytics

Gather engagement and usage data on your in-app content built with Whatfix. See
Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help
queries, and more.


 * Enable Users With In-App Guidance
 * Self Help User Support
 * Guidance Analytics


WHATFIX PRODUCT ANALYTICS

Unleash the full potential of your applications by analyzing engagement and
making data-driven decisions that drive user adoption and product growth
Explore Whatfix Product Analytics

No-Code Event Tracking

Set up custom user events to track without engineering dependencies, empowering
application owners for internal applications and product teams for
customer-facing apps.

AI-Powered, Actionable Insights

No need for deep analytics expertise. With Whatfix Product Analytics, uncover
insights using a simple natural language conversational interface.

Analyze and Engage in One Platform

Capture behavioral insights, analyze them with Funnels and Journeys, and use
them to improve product experiences within a single platform.


 * No-Code Event Tracking
 * AI-Powered, Actionable Insights
 * Analyze and Engage in One Platform


WHATFIX MIRROR

Create interactive sandbox replicas of web applications to enable users with
hands-on IT training without risking live software usage.
Explore Whatfix Mirror

Create Replica Application Environments

Easily create interactive, replica versions of any web app to provide end-users
with a sandbox environment for hands-on software training or user testing when
onboarding new employees, testing new features, or launching a new system.

Guide Users With Hands-On IT Training

Provide users with in-app guided experiences on your replica sandbox
environments like Tours, Flows, and Task Lists to drive process adoption through
simulated training experiences.

Auto-Capture IT Training Analytics

Automatically capture end-user behavior, actions, and engagement data to provide
insights into the impact and ROI of your virtual IT training.


 * Create Replica Application Environments
 * Guide Users With Hands-On IT Training
 * Auto-Capture IT Training Analytics


SEE HOW THE WHATFIX DATA-DRIVEN DAP CAN HELP


INCREASE USER PRODUCTIVITY


REDUCE SUPPORT COSTS


INCREASE PROCESS COMPLIANCE


IMPROVE FEATURE DISCOVERY


EXPLORE MORE USE CASES

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TRUSTED BY ORGANIZATIONS AROUND THE WORLD

Recognized as the Only Customer Choice in 2024 Gartner® Voice of the Customer
Report for Digital Adoption Platforms

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0+

CUSTOMERS

150+ of Fortune 1000

A Leader and a Star Performer in Everest Group's Digital Adoption Platform (DAP)
and a Leader in Workplace Employee Engagement (WEEM) PEAK Matrix® Assessments

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0+

COUNTRIES REPRESENTED

Offices in US, UK, Germany, Australia, Singapore and India

Leader in Forrester New Wave™: Digital Adoption Platforms, Q4 2022

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0%

CSAT SCORE

Customer-First Culture

SEE WHY CUSTOMERS LOVE WHATFIX

“From the beginning, the Whatfix team has been responsive and easy to work with,
Resource savings worth about $950,000 can be used now for profit-generating
activities from the couple of different deployments that we have done with
Whatfix.”

AMY BOLDT



Learning Leader
Sentry



Learn More about Whatfix Customers

“With a heavily customized Salesforce instance and multi-cultural processes, the
flexibility of Whatfix empowers us to get the right training to the right people
at the right time!”

LEE GLENN



Senior Specialist, Global CRM Training
Experian



Learn More about Whatfix Customers

“Whatfix has helped solve many of our new user onboarding issues, and having
Whatfix as a single centralized place for the latest training documentation is a
game changer.”

ALAN C



Senior Content Developer
AutoZone



Learn More about Whatfix Customers

“We have gotten really positive feedback about Whatfix. Team leaders confirm
it’s a fantastic opportunity for self-learning because it enables users to
search in-application and find answers to their questions quickly.”

KATJA MARGGRAF



Business Owner ERO for GSC+DK
Hays



Learn More about Whatfix Customers

“Training was becoming a bottleneck to growth. We have hundreds of hotels
worldwide using PurchasePlus – and that number is rising fast. We could no
longer host the increasing number of Zoom training calls. It was also putting
pressure on our support network to manage the incoming enquiries.”

DREW NIXON



Head of Customer Success
Marketboomer



Learn More about Whatfix Customers

“For employees, Whatfix is a part of Salesforce now. They expect to find in-app
training and answers. If it wasn’t for Whatfix, there’d be very confused people
on my sales team.”

ADAM SHAPIRO



Business Analyst
Cardinal Health



Learn More about Whatfix Customers

INNOVATION AT WHATFIX

We are on a mission to create a world where individuals are empowered to freely
use and experience the benefits of technology.

Artificial Intelligence Explore limitless possibilities with our AI platform
Userization Experience software that adapts to the needs of each user

EXPLORE MORE WITH WHATFIX

DAP
What is a Digital Adoption Platform?
User Onboarding
Product-Led Onboarding
Employee Training & Development
The Importance of Upskilling
Digital Transformation
What Is In-App Guidance?


READY TO EXPERIENCE WHATFIX FOR YOURSELF? GO FOR IT.

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Empowering Individuals and Organizations Through Digital Adoption

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Use Cases
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Change Management
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NEW TO DIGITAL ADOPTION?
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Use Cases
Digital Transformation
Change Management
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User Adoption
Remote Training
NEW TO DIGITAL ADOPTION?
What is Digital Adoption
What is a Digital Adoption Platform
What is Digital Transformation
Change Management
Product Tour
Digital Workplace
Interactive Walkthroughs
Performance Support
Support
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FAQs
Resources
Resource Library
Blog
Compare
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