www.bpost.be Open in urlscan Pro
193.191.180.79  Public Scan

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THE BENEFITS OF A BPOST ACCOUNT?

You can use all our tools and apps with one email address and password
 * Easy access to your shipping history with the shipping tool
 * Check your order history in the eShop
 * Track all your parcels with the My bpost app

 * Sign in
 * Register
 * Business portal

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 * Business

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 * Receive a parcel
 * Send a letter
 * Frequently asked questions
 * eShop


Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Track all of your parcels in one app
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MY BPOST APP


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MY BPOST APP


TRACK, RECEIVE, SEND. ALL IN ONE APP


Download the free app

Easily indicate in the app where each bpost parcel can be delivered when you are
not at home. More than 3 200 000 other satisfied users!

Just like more than 3 200 000 satisfied users,
download the free app!


MY BPOST APP: ALL YOUR SHIPMENTS IN YOUR OWN HANDS

Not home yet, still at work, or just prefer to pick up your parcel nearby? With
the My bpost app you’re in charge of all your parcels, including those from
other deliverers. Follow your parcels and set which updates are important for
you for each parcel. Say goodbye to lost parcels and hello to hassle-free
deliveries.



Where to deliver? You choose!

Tell us where we can deliver your parcels and we’ll take care of it. Need to pop
out? Then change your delivery preference on the go. You can even do it for each
parcel and until 5 minutes before the delivery. Prefer to have registered mail
delivered to your letterbox? No problem!

Save time and money

Sending a parcel to Boom or Burundi? Use the app to create your shipping label
in just a few taps and enjoy the best prices right from the start.

Personalise and centralise

Choosing your own parcel names like ‘Surprise for Boris’ or ‘Returning trousers’
makes it easier to keep track. You can even add parcels from other deliverers
and centralise all your shipments in the My bpost app.

Pay import costs securely

Expecting a parcel from outside the EU? No need to worry about import costs.
Simply pay them securely through the app. This way you are sure the request is
coming from bpost and protect yourself against phishing.

 

Where to deliver? You choose!

Tell us where we can deliver your parcels and we’ll take care of it. Need to pop
out? Then change your delivery preference on the go. You can even do it for each
parcel and until 5 minutes before the delivery. Prefer to have registered mail
delivered to your letterbox? No problem!

Save time and money

Sending a parcel to Boom or Burundi? Use the app to create your shipping label
in just a few taps and enjoy the best prices right from the start.

 

Personalise and centralise

Choosing your own parcel names like ‘Surprise for Boris’ or ‘Returning trousers’
makes it easier to keep track. You can even add parcels from other deliverers
and centralise all your shipments in the My bpost app.

Pay import costs securely

Expecting a parcel from outside the EU? No need to worry about import costs.
Simply pay them securely through the app. This way you are sure the request is
coming from bpost and protect yourself against phishing.




FOLLOW ALL YOUR PARCELS



bpost parcels are added in the app automatically. You can add parcels from other
postal services by entering or scanning the barcode.

RECEIVE NOTIFICATIONS



Monitor the status of all your parcels or decide which parcels you want to
monitor the status of.

DELIVERY PREFERENCE REGISTERED MAIL



Activate the free service that delivers registered mail directly to your
letterbox, even when you are not at home.

DELIVERY PREFERENCES



Not at home at the expected time of delivery? Use the app to let us know where
the postman can deliver your bpost parcel.

CREATE A SHIPPING LABEL



Sending a parcel? Create your shipping label in the app at an affordable price.
You can easily print it at home, at the office or in a Post Office or Post Point
nearby.

MY MAIL



This test project has come to an end. It is no longer possible to check incoming
mail in advance.

Download the free app

Download the free app






WHAT OUR CUSTOMERS SAY

Previous
1.

The app makes it very easy to track parcels. A map with live location tracking,
and a live countdown of the amount of stops that need to be made before reaching
your location is excellent.

2.

Works perfectly and much better than the previous version with performance
issues. Even works with packages from other delivery companies, all in all a
great app!

3.

Very helpful. I love the delivery tracking precision. Whoever decided to do it
deserves a raise. I like getting my deliveries through the Belgian post better
than through the competitors because the postman "knows" you and you "know" him.
It helps with the quirks that sometimes happen like a wrongly filled address or
name.

4.

Works like a charm, easily configure your delivery preferences, get the bare
minimum of notifications and has a dark mode. Great app!

5.

Very perfect..thanks for such a quick delivery and safe as well..👍🏿👍🏿

6.

Easy to use once you have an account, handy keeping track, don't forget to allow
the use of location if you want to open a locker with the app

Next
 * 1
 * 2
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 * 4


DOWNLOAD THE FREE APP NOW!

Download


DOWNLOAD THE FREE APP NOW!




WHICH PARCELS CAN I FOLLOW WITH THE MY BPOST APP AND HOW DO I ADD THEM?

You can follow all your parcels with the My bpost app. Also those from other
postal services. bpost parcels linked to your email addresses in the My bpost
app are added automatically. It is easy to add other parcels in the app:

 * Click on ‘add a shipment’ on the app start screen
 * Enter the parcel's barcode number or scan the barcode with the app.
 * Select the postal service from the list. If your postal service is not in the
   list, send us a message via the app. We will add it to the current list.
 * Enter the postcode of the delivery address.




WHAT CAN I USE THE MY BPOST APP FOR?

The My bpost app is your gateway to various bpost services. You can track
parcels, set your delivery preferences, settle import charges and so much more…

 * See the status of parcels in Track & Trace
   
   You can track all your parcels in the app. That includes parcels delivered by
   other companies. Most bpost parcels are shown automatically in the app. You
   can add other parcels by scanning the barcode or manually entering the
   barcode number. You receive status updates to ensure you always know where
   your parcel is. You can choose which parcels you want to receive status
   updates for.

 * Set your delivery preferences for parcels
   
   In the delivery preferences you can choose where a parcel is left if you are
   not home up to five minutes before delivery:
   
   * your preferred neighbour
   * a safe place in or around your home
   * your preferred pick-up point
   
   You can also have your parcel delivered straight to a pick-up point or parcel
   locker.

 * Set your delivery preferences for registered mail
   
   In the app you can also set as your preference that registered mail is
   delivered to your letterbox without you having to sign for it. You receive an
   email as soon as a registered mail item is delivered to your letterbox. You
   need your ID card to activate this service in the app.

 * Create a shipping label
   
   You always need to affix a shipping label to parcels before dropping them off
   for shipment. You can create and pay for shipping labels in the app. You can
   then print the shipping label at home or at a post office or post point.

 * Settle import charges
   
   When receiving parcels from outside the EU you will generally have to pay
   import charges. You can settle these charges securely in the My bpost app.

 * Open screenless Parcel Lockers
   
   You can use our screenless Parcel Lockers to send, receive or return parcels.
   To open these Parcel Lockers you need to use the My bpost app.




THE MY BPOST APP DOESN'T RECOGNISE MY PARCEL. WHAT DO I DO NOW?

Sometimes we only receive the barcode from the sender at a later moment in time.
As a result, you cannot follow your parcel. In that case, try again later.

Double check that you entered the correct barcode and postcode. Be sure to
select the correct postal service from the list. If you don't know the name of
the postal service, select 'I don't know'. If you know the name of the postal
service but it's not in our list, send us a message via the app. We will add it
to the current list.




CAN I DOWNLOAD THE MY BPOST APP ON MY TABLET?

Unfortunately the My bpost app (still) isn't available for tablets. You can
download the app on your smartphone via Google Play or the App Store.

Download the app:

For Android
For iPhone



All questions and answers




DOWNLOAD MY BPOST APP

Download My bpost app









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 * WHY BPOST USES COOKIES


 * NECESSARY COOKIES


 * FUNCTIONAL COOKIES


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WHY BPOST USES COOKIES

bpost nv (Anspachlaan 1 box 1, 1000 Brussels) uses cookies to collect and
process your IP address and information about your use of its websites and
mobile applications, for example regarding your choice of language, the
recognition of your customer segment (person or company), the pages visited,
etc. These cookies are used to ensure the best possible user experience, to
display advertisements and to tailor the site or application to your needs and
preferences.
More information about cookies.

NECESSARY COOKIES

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This type of cookie is used to make the website or mobile application work
properly. Some examples: to identify you as a user when you have an account on
our site or application, to update the contents of your shopping cart, to fill
out a form or to remember your chosen privacy preferences. This category of
cookies is therefore essential for the proper functioning of the site or
application and to remember your preferences during your visit to the site or
when you use our application. They are automatically turned on, you cannot turn
them off via this tool. Depending on your browser, you can block all cookies in
your browser settings, including the necessary cookies. If you do so, parts of
the website or application may not work.

FUNCTIONAL COOKIES

Functional cookies


This type of cookie improves and customises your user experience based on your
previous choices or your browsing data. Some examples: allow the use of videos
or instant messaging services, remember your language preference for multiple
sessions or remember that you have already participated in a survey. These
cookies make the use of our website and application easier, but if you do not
accept this category of cookies, the website will still work. You can choose not
to accept these cookies so that they will not be used.

ANALYTICAL COOKIES

Analytical cookies


These cookies are used to collect statistics about the use of the website or the
mobile application, for example the date and time of the visit, the duration of
the session, the pages or screens visited or the number of visitors. They help
us evaluate how visitors navigate the site or use the application. They also
help us to assess and optimise the service in order to improve the content and
usability of the site or application. All information collected by these cookies
is aggregated and anonymised where possible. You can choose not to accept these
cookies so that they will not be used.

ADVERTISING COOKIES

Advertising cookies


These cookies have a commercial purpose and are used to collect information
about your online behaviour so that we can show you relevant advertisements or
content that may be of interest to you. In general, advertising cookies are
placed on your device for a longer period of time, such as several years. You
can manually delete them in your browser settings at any time. They work by
identifying your browser and device. They can be activated on our website or
mobile application by us or by our advertisers. These partners may use them to
profile your interests and provide you with targeted advertising on other sites.
If you do not allow these cookies, you will see fewer tailored ads.

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