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 *  1. Back to
    2. Home
    3. Perspectives
   
    1. Perspectives
    2. Data Paradox
   
   
   DIGITAL TRANSFORMATION
   
   
   MANAGING DATA OVERLOAD IN THE ON-DEMAND ECONOMY
   
   The Data Paradox, based on a commissioned study conducted by Forrester
   Consulting on behalf of Dell Technologies, seeks to uncover what’s preventing
   businesses from turning data into actionable insights.
   
    * Watch video


 *  * DATA OVERLOAD HAS BECOME A SIGNIFICANT BARRIER TO TRANSFORMATION
      
      The 2020 Dell Technologies Digital Transformation Index revealed that
      “data overload and the inability to extract insights from data” is the
      third highest barrier to digital transformation, up from 11th place in
      2016. To uncover what’s preventing organizations from leveraging their
      data, Forrester surveyed 4,036 leaders responsible for data strategies and
      spend across 40+ locations.
      
       * View Findings


 *  * THE ON-DEMAND ECONOMY IS PRODUCING A MASSIVE DATA INFLUX
      
      Despite being an organization’s greatest asset, data can paradoxically
      become the biggest barrier to transformation. This likelihood increases as
      the expanding on-demand economy generates an immense amount of data,
      including new data types across new locations, and fuels expectations that
      data in motion will be processed in real time. 


 *  * THE RESEARCH REVEALED KEY DATA PARADOXES:
   
   
    * BUSINESSES BELIEVE THEY ARE DATA-DRIVEN BUT THEY DON’T PRIORITIZE THE USE
      OF DATA ACROSS THE ORGANIZATION.
   
   
    * BUSINESSES NEED MORE DATA, BUT THEY HAVE MORE DATA THAN THEY CAN HANDLE
      RIGHT NOW.
   
   
    * MANY BELIEVE IN THE BENEFITS OF AAS, BUT ONLY A FEW HAVE MADE THE
      TRANSITION TO SUCH A MODEL.


 *  * BUSINESSES CRAVE MORE DATA THAN THEY CAN HANDLE
      
      67% of businesses say they constantly need more data than their current
      capabilities provide1. However, analysis is lagging behind demand. The
      number of businesses that say they are analyzing more data is only half of
      those who have seen an increased demand in data.
   
    * 70%
      
      
      ARE GATHERING DATA FASTER THAN THEY CAN USE IT
   
    * 64%
      
      
      HAVE TOO MUCH DATA TO MEET SECURITY AND COMPLIANCE REQUIREMENTS
   
    * 61%
      
      
      ARE CONSEQUENTLY DEALING WITH OVERWHELMED DATA TEAMS
   
    * 
    * 
   
   --------------------------------------------------------------------------------
   
   
    * BUSINESSES ARE OVERSTATING THEIR DATA IDENTITY

 *  * 66%
      
      of businesses see themselves as a data-driven organization, yet only...1 
                 

 *  * 21%
      
      are treating data as capital and prioritizing its use across the
      business.1


 *  * ASSESSING BUSINESSES’ DATA READINESS
      
      To help businesses navigate the expanding on-demand economy, Forrester
      scored respondents’ data readiness based on their technical ability to
      manage and analyze data, their data culture and data skills. The result?
      Most businesses performed poorly, scoring low in both technical ability
      and culture. 
   
   2021 Global Results
   Asia-Pacific and Japan Europe, Middle East & Africa Greater China Latin
   America North America All Canada US
   0%
   Novices
   0%
   Technicians
   0%
   Enthusiasts
   0%
   Champions
   0%
   Novices
   0%
   Technicians
   0%
   Enthusiasts
   0%
   Champions
   


 *  * THE BARRIERS TO UNCOVERING THE TRUE VALUE OF DATA
      
      There are many barriers to better capturing, analyzing and leveraging data
      for actionable insights. The top barriers to achieving data excellence
      are:
   
   
    * INSUFFICIENT IN-HOUSE DATA SCIENCE AND TECHNICAL SKILLS
   
   
    * BUSINESS AND DATA SILOS
   
   
    * MANUAL PROCESSES THAT ARE TOO SLOW TO MEET BUSINESS NEEDS
   
    * 
    * 
   
   --------------------------------------------------------------------------------


 *  * CREATING A DATA-READY CULTURE IS IMPERATIVE
      
      Discovering insights from data requires the right skills and culture. To
      achieve a data-ready culture, respondents are making these changes today
      while strategizing for the future:
   
   
    *  * TODAY
         
          * Providing training and certifications in data literacy
            
            
          * Setting data-driven personal development targets
            
            
          * Establishing cross-functional teams and stronger QA processes to
            ensure data transparency
   
   
    *  * FUTURE
         
          * Incentivizing employees to innovate with data and analytics
            
            
          * Treating data as capital and prioritizing its use across business
            roles
            
            
          * Running initiatives to promote the democratization of data


 *  * INVESTING IN TECHNOLOGY TO AUTOMATE AND SCALE
      
      Businesses also need the right technology and processes to manage their
      data capital. To close the data gap, respondents plan to invest in the
      following areas over the next 1-3 years:
   
   
    * DEPLOY MACHINE LEARNING TO AUTOMATE ANOMALY DATA DETECTION
   
   
    * MOVE TO A DATA-AS-A-SERVICE MODEL
   
   
    * IMPROVE THEIR EXISTING DATA LAKES
   
   
    * LOOK DEEPER INTO THE PERFORMANCE STACK TO REARCHITECT HOW THEY PROCESS AND
      USE DATA
   
   
    * USE A MULTI-CLOUD ENVIRONMENT
   
    * 
    * 


 *  * HARNESSING THE POTENTIAL OF THE AS-A-SERVICE MODEL
      
      Although currently only 20% of companies have transitioned the majority of
      their applications and infrastructure to an as-a-Service model, most see a
      path forward1. The study suggests businesses are waking up to the benefits
      of as-a-Service:
   
    * 63%
      
      
      BELIEVE IT WOULD ENABLE FIRMS TO BE MORE AGILE
   
    * 64%
      
      
      SEE THE OPPORTUNITY TO SCALE TO CHANGING CUSTOMER DEMANDS
   
    * 61%
      
      
      PREDICT FIRMS WOULD NO LONGER BE BOUND BY LIMITED IN-HOUSE DATA STORAGE
      SKILLS
   
    * 
    * 


 *  * BECOMING A DATA-FIRST, DATA-ANYWHERE BUSINESS
      
      While the on-demand economy is propelling unprecedented growth in data,
      it’s also the route to affording businesses the agility, resources and
      flexibility they need to turn a data burden into a data advantage.
      
      With technology as the great leveler, any business can maneuver into prime
      position and harness the immense value of a massive expansion of data.
   
   
    * VIEW THE FULL FORRESTER ANALYSIS
      
       * Read White Paper
   
   
    * EXPLORE THE FORRESTER SPOTLIGHT ON DATA-AS-A-SERVICE
      
       * Read White Paper
   
   
    * DISCOVER APEX
      
       * Explore aaS Offering
   
   --------------------------------------------------------------------------------

 * Questions?
   We're here to help.
   From offering expert advice to solving complex problems, we've got you
   covered.
    * Chat with a Business Advisor
    * Request a Sales Callback
    * Call
      1-800-433-2392
    * Get Support

 *  * 1Source: A May 2021 commissioned study, "Unveiling Data Challenges
      Afflicting Businesses Around The World", conducted by Forrester Consulting
      on behalf of Dell Technologies. Base: 4,036 Director+ decision-makers
      responsible for data and data strategies in North America, Europe, Asia,
      Pacific and Japan, Greater China, or Latin America.

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