Submitted URL: https://support.rterm.ru/
Effective URL: https://support.rterm.ru/otrs/customer.pl
Submission: On August 06 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 13 HTTP transactions. The main IP is 178.210.45.92, located in Russian Federation and belongs to KVANT-TELECOM, RU. The main domain is support.rterm.ru.
TLS certificate: Issued by R10 on August 1st 2024. Valid for: 3 months.
This is the only time support.rterm.ru was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 14 178.210.45.92 43727 (KVANT-TEL...)
13 1
Apex Domain
Subdomains
Transfer
14 rterm.ru
support.rterm.ru
420 KB
13 1
Domain Requested by
14 support.rterm.ru 1 redirects support.rterm.ru
13 1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com
Subject Issuer Validity Valid
support.rterm.ru
R10
2024-08-01 -
2024-10-30
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.rterm.ru/otrs/customer.pl
Frame ID: 2B1B3ADA9AEBF71B46485EEA5BFC81DE
Requests: 13 HTTP requests in this frame

Screenshot

Page Title

Вход - OTRS::ITSM 6

Page URL History Show full URLs

  1. https://support.rterm.ru/ HTTP 302
    https://support.rterm.ru/otrs/customer.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

420 kB
Transfer

1496 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.rterm.ru/ HTTP 302
    https://support.rterm.ru/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request customer.pl
support.rterm.ru/otrs/
Redirect Chain
  • https://support.rterm.ru/
  • https://support.rterm.ru/otrs/customer.pl
10 KB
4 KB
Document
General
Full URL
https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 / OTRS 6.0.10 (https://www.otrs.com/)
Resource Hash
da9a155eaaf0b648003b553e6975ba053d62188c47fc5d13f128b81312519262
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Cache-Control
no-cache
Connection
keep-alive
Content-Encoding
gzip
Content-Length
3542
Content-Type
text/html; charset=utf-8;
Date
Tue, 06 Aug 2024 06:40:05 GMT
Expires
Tue, 1 Jan 1980 12:00:00 GMT
Keep-Alive
timeout=20
Pragma
no-cache
Server
nginx/1.22.1
Vary
Accept-Encoding
X-Frame-Options
SAMEORIGIN
X-OTRS-Login
/otrs/customer.pl?
X-Powered-By
OTRS 6.0.10 (https://www.otrs.com/)
X-UA-Compatible
IE=edge,chrome=1

Redirect headers

Connection
keep-alive
Content-Length
0
Content-Type
text/html; charset=UTF-8
Date
Tue, 06 Aug 2024 06:40:05 GMT
Keep-Alive
timeout=20
Location
https://support.rterm.ru/otrs/customer.pl
Server
nginx/1.22.1
X-Powered-By
PHP/7.2.13
CommonCSS_6b900e584b9e6acdfc0c3848a3d1fcca.css
support.rterm.ru/otrs-web/skins/Customer/default/css-cache/
61 KB
13 KB
Stylesheet
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/css-cache/CommonCSS_6b900e584b9e6acdfc0c3848a3d1fcca.css
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
d345629d430a349f29d7f62b4e825b239fb475ada0065fc3683ae054af5f1064

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sun, 04 Aug 2024 03:05:25 GMT
Server
nginx/1.22.1
ETag
"f268-61ed2d502d74c-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
12917
jquery-ui.css
support.rterm.ru/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/
20 KB
4 KB
Stylesheet
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 24 Jul 2018 15:49:22 GMT
Server
nginx/1.22.1
ETag
"50c5-571c0b4a62480-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
4062
style.css
support.rterm.ru/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/
5 KB
1 KB
Stylesheet
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 24 Jul 2018 15:49:22 GMT
Server
nginx/1.22.1
ETag
"1273-571c0b4a62480-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
1025
font-awesome.min.css
support.rterm.ru/otrs-web/common/css/
30 KB
7 KB
Stylesheet
General
Full URL
https://support.rterm.ru/otrs-web/common/css/font-awesome.min.css
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Tue, 24 Jul 2018 15:49:22 GMT
Server
nginx/1.22.1
ETag
"7918-571c0b4a62480-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
7053
CommonJS_69d57847e51b1dcd6f7625dbb37a7a23.js
support.rterm.ru/otrs-web/js/js-cache/
1 MB
353 KB
Script
General
Full URL
https://support.rterm.ru/otrs-web/js/js-cache/CommonJS_69d57847e51b1dcd6f7625dbb37a7a23.js
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
3f367044edb9d3ee52097b65e84a1a821abe915d4037869d55e356086c1d67db

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sun, 04 Aug 2024 03:05:26 GMT
Server
nginx/1.22.1
ETag
"142ae4-61ed2d50469a4-gzip"
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
TranslationJS_ru_77625bfa4438dfdbe70145b87ba1eccc.js
support.rterm.ru/otrs-web/js/js-cache/
35 KB
11 KB
Script
General
Full URL
https://support.rterm.ru/otrs-web/js/js-cache/TranslationJS_ru_77625bfa4438dfdbe70145b87ba1eccc.js
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
17cb84d1af0909abb9083f043b591b1ba9e52233c6fb75d5abb6a8cad844b54a

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sat, 03 Aug 2024 22:55:39 GMT
Server
nginx/1.22.1
ETag
"8a33-61ecf57c2f42b-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
11061
TemplateJS_e68fc1c07f99aa568d6f99c3035a1913.js
support.rterm.ru/otrs-web/js/js-cache/
20 KB
4 KB
Script
General
Full URL
https://support.rterm.ru/otrs-web/js/js-cache/TemplateJS_e68fc1c07f99aa568d6f99c3035a1913.js
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
6e1844db130a75513bbe4cd016c60c2f263834c3b49080b738fddb63650fad03

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sat, 03 Aug 2024 22:55:39 GMT
Server
nginx/1.22.1
ETag
"4f6e-61ecf57c5c6d3-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
4193
ModuleJS_900534bd42e0711a2034f7869fd77137.js
support.rterm.ru/otrs-web/js/js-cache/
3 KB
1 KB
Script
General
Full URL
https://support.rterm.ru/otrs-web/js/js-cache/ModuleJS_900534bd42e0711a2034f7869fd77137.js
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
957c585faf8bc3fe5fd597b207eb3bea58226ec1825e01c8f14e2c354ba36e5c

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sun, 04 Aug 2024 03:05:26 GMT
Server
nginx/1.22.1
ETag
"a63-61ed2d505119c-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
1031
ResponsiveCSS_05dca50af1b53811cfbe052fccab3ed2.css
support.rterm.ru/otrs-web/skins/Customer/default/css-cache/
5 KB
2 KB
Stylesheet
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_05dca50af1b53811cfbe052fccab3ed2.css
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
0953f547ba2fff1a31b12ec95874ebc84a671bbce24e50bcd68003d34ccaf367

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Content-Encoding
gzip
Last-Modified
Sun, 04 Aug 2024 03:05:25 GMT
Server
nginx/1.22.1
ETag
"12f3-61ed2d5034c7c-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
1426
rterm_logo.png
support.rterm.ru/otrs-web/skins/Customer/default/img/
6 KB
7 KB
Image
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/img/rterm_logo.png
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
94a8ab1a9f40a244fb712583a279952a0606ba0306d5c1691a0e5cb56e5184ff

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Last-Modified
Wed, 01 Jan 2014 17:51:08 GMT
Server
nginx/1.22.1
ETag
"19c5-4eeec52577b00"
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
6597
signet_small_bw.png
support.rterm.ru/otrs-web/skins/Customer/default/img/
3 KB
3 KB
Image
General
Full URL
https://support.rterm.ru/otrs-web/skins/Customer/default/img/signet_small_bw.png
Requested by
Host: support.rterm.ru
URL: https://support.rterm.ru/otrs-web/skins/Customer/default/css-cache/CommonCSS_6b900e584b9e6acdfc0c3848a3d1fcca.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
39e1c1a96aeb0dd40b61631abc47b0978792e34980398533a34bd66364476fe5

Request headers

Referer
https://support.rterm.ru/otrs-web/skins/Customer/default/css-cache/CommonCSS_6b900e584b9e6acdfc0c3848a3d1fcca.css
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:05 GMT
Last-Modified
Tue, 24 Jul 2018 15:49:22 GMT
Server
nginx/1.22.1
ETag
"a15-571c0b4a62480"
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
2581
product.ico
support.rterm.ru/otrs-web/skins/Agent/default/img/icons/
8 KB
8 KB
Other
General
Full URL
https://support.rterm.ru/otrs-web/skins/Agent/default/img/icons/product.ico
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
178.210.45.92 , Russian Federation, ASN43727 (KVANT-TELECOM, RU),
Reverse DNS
mx.rterm.ru
Software
nginx/1.22.1 /
Resource Hash
e1d3cfcd42b65357c35b5d0d44c7efbd0ff790c5a24d6e582689f46e0383462f

Request headers

Referer
https://support.rterm.ru/otrs/customer.pl
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 06 Aug 2024 06:40:06 GMT
Last-Modified
Tue, 24 Jul 2018 15:49:22 GMT
Server
nginx/1.22.1
ETag
"209c-571c0b4a62480"
Content-Type
image/vnd.microsoft.icon
Connection
keep-alive
Accept-Ranges
bytes
Keep-Alive
timeout=20
Content-Length
8348

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| Core function| IgnoreEvent string| CKEDITOR_BASEPATH function| $ function| jQuery object| matched object| browser function| setImmediate function| clearImmediate object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Domain/Path Name / Value
support.rterm.ru/otrs/ Name: OTRSBrowserHasCookie
Value: 1

1 Console Messages

Source Level URL
Text
recommendation verbose URL: https://support.rterm.ru/otrs/customer.pl
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "username"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN