Submitted URL: http://url6280.countit.com/ls/click?upn=9s8daOYBiikDlDl9Mo-2BKIsirqQrkwA814DQyGx12NuU9kk5iOwi67IYmkSA-2BaLalQ0lhELK-2BQeK2w...
Effective URL: https://help.countit.com/en/articles/4201804-troubleshooting-device-sync-issues
Submission: On September 01 via api from US

Summary

This website contacted 10 IPs in 2 countries across 6 domains to perform 24 HTTP transactions. The main IP is 13.32.121.32, located in United States and belongs to AMAZON-02, US. The main domain is help.countit.com.
TLS certificate: Issued by Amazon on June 18th 2021. Valid for: a year.
This is the only time help.countit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 167.89.115.120 11377 (SENDGRID)
2 3 13.32.121.32 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
5 18.66.112.49 16509 (AMAZON-02)
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1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 1 13.32.121.68 16509 (AMAZON-02)
5 18.66.112.111 16509 (AMAZON-02)
3 99.83.219.81 16509 (AMAZON-02)
24 10
Domain Requested by
5 js.intercomcdn.com widget.intercom.io
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5 fonts.intercomcdn.com static.intercomassets.com
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5 static.intercomassets.com help.countit.com
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1 widget.intercom.io 1 redirects
1 www.googletagmanager.com help.countit.com
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24 10

This site contains links to these domains. Also see Links.

Domain
www.countit.com
www.fitbit.com
connect.garmin.com
www.strava.com
runkeeper.com
twitter.com
linkedin.com
Subject Issuer Validity Valid
*.countit.com
Amazon
2021-06-18 -
2022-07-17
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
intercomassets.com
Amazon
2021-07-17 -
2022-08-15
a year crt.sh
*.intercomcdn.com
Amazon
2021-07-17 -
2022-08-15
a year crt.sh
*.intercom.com
Amazon
2021-04-15 -
2022-05-14
a year crt.sh

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Frame ID: C7921820C9BD3870880435B741D2F2CE
Requests: 18 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Frame ID: 5878643D5A9347D24ABD474C30746853
Requests: 7 HTTP requests in this frame

Screenshot

Page Title

Troubleshooting device sync issues | Count.It Help Center

Page URL History Show full URLs

  1. http://url6280.countit.com/ls/click?upn=9s8daOYBiikDlDl9Mo-2BKIsirqQrkwA814DQyGx12NuU9kk5iOwi67IYmkSA-2... HTTP 302
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    http://help.countit.com/en/articles/4201804-troubleshooting-device-sync-issues HTTP 301
    https://help.countit.com/en/articles/4201804-troubleshooting-device-sync-issues Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /nginx(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Page Statistics

24
Requests

100 %
HTTPS

36 %
IPv6

6
Domains

10
Subdomains

10
IPs

2
Countries

607 kB
Transfer

2005 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://url6280.countit.com/ls/click?upn=9s8daOYBiikDlDl9Mo-2BKIsirqQrkwA814DQyGx12NuU9kk5iOwi67IYmkSA-2BaLalQ0lhELK-2BQeK2w7mQYPr2Yg-3D-3DZnO6_fq0l1iXIAZziJtVYrmBHczQKEAWtiex9nyv7RyuIHvPE3t5oWO0cmauL0qXZdX9ltwjATDFSfzMLu8apLDdSYD3XzHNltAzwEnwrBHfoZ7qRJTBKvJhYZYheTA9ckrGqs0BC3aB3ml53HNvEAJwPwZ6EiP-2F2Jump3cNnN1-2B1Hhf0LAwyFSdf4diPabUeGKVUrCqL1LjWPS6UaGfQ4zIhxeFnmvNcqGTPttJD61LtFOwnkuSZUqsGCFdWuklmYgcGzwZGD32BDmv1Gqo-2F9GXE-2Bg-3D-3D HTTP 302
    https://help.countit.com/en/articles/4201804 HTTP 301
    http://help.countit.com/en/articles/4201804-troubleshooting-device-sync-issues HTTP 301
    https://help.countit.com/en/articles/4201804-troubleshooting-device-sync-issues Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 16
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  • https://js.intercomcdn.com/shim.latest.js

24 HTTP transactions

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  • https://help.countit.com/en/articles/4201804
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

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Response headers

x-amz-server-side-encryption
AES256
date
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content-encoding
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server
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via
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cache-control
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Stylesheet
General
Full URL
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Requested by
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TLS 1.3, , AES_128_GCM
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Response headers

x-amz-server-side-encryption
AES256
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content-encoding
gzip
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server
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Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-44795282-3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

Referer
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Response headers

strict-transport-security
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content-encoding
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server
Golfe2
age
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vary
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Security
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Security Headers
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pragma
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Font
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Full URL
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Requested by
Host: fonts.intercomcdn.com
URL: https://fonts.intercomcdn.com/proxima-nova/proxima-nova-all.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
AmazonS3 /
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Request headers

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Response headers

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Font
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Full URL
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H2
Security
TLS 1.3, , AES_128_GCM
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Full URL
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URL: https://fonts.intercomcdn.com/proxima-nova/proxima-nova-all.css
Protocol
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Security
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URL: https://fonts.intercomcdn.com/proxima-nova/proxima-nova-all.css
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Security
TLS 1.3, , AES_128_GCM
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x-amz-server-side-encryption
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server
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"3df6468337fec65b9f54b70f5fbb8695"
x-cache
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content-type
application/javascript; charset=UTF-8
via
1.1 0a624670dff351af866d2f19bde4a313.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-length
70415
x-amz-cf-id
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125 KB
38 KB
Script
General
Full URL
https://js.intercomcdn.com/vendor-modern.b64a202f.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/djj5nnft
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 01 Sep 2021 18:10:30 GMT
content-encoding
gzip
last-modified
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server
AmazonS3
age
3405
etag
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x-cache
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content-type
application/javascript; charset=UTF-8
via
1.1 0a624670dff351af866d2f19bde4a313.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-length
38642
x-amz-cf-id
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ping
api-iam.intercom.io/messenger/web/ Frame 5878
5 KB
2 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.219.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ad8b87a22ce463223.awsglobalaccelerator.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Wed, 01 Sep 2021 19:07:15 GMT
content-encoding
gzip
x-ami-version
ami-002d6d860fbb758cd
status
200 OK
strict-transport-security
max-age=31556952; includeSubDomains; preload
vary
Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
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x-runtime
0.390353
server
nginx
x-frame-options
SAMEORIGIN
etag
W/"e9a51af84569ca2cf3203a89b340fd25"
x-ratelimit-remaining
13330
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
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x-intercom-version
ab6f34b971e2b07f37a22af2d6f9b6e535c8631c
cache-control
max-age=0, private, must-revalidate
access-control-allow-credentials
true
x-ratelimit-reset
1630523240
x-ratelimit-limit
13333
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
metrics
api-iam.intercom.io/messenger/web/ Frame 5878
0
536 B
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/metrics
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.219.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ad8b87a22ce463223.awsglobalaccelerator.com
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Wed, 01 Sep 2021 19:07:16 GMT
content-encoding
gzip
x-ami-version
ami-002d6d860fbb758cd
status
200 OK
vary
Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
000aojdbo0nksn7qb76g
x-runtime
0.458356
server
nginx
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31556952; includeSubDomains; preload
access-control-allow-methods
POST, GET, OPTIONS
content-type
text/html
access-control-allow-origin
https://help.countit.com
x-intercom-version
ab6f34b971e2b07f37a22af2d6f9b6e535c8631c
cache-control
no-cache
access-control-allow-credentials
true
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
get_reaction
api-iam.intercom.io/messenger/web/articles/ Frame 5878
0
458 B
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/articles/get_reaction
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.219.81 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ad8b87a22ce463223.awsglobalaccelerator.com
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Wed, 01 Sep 2021 19:07:15 GMT
x-ami-version
ami-002d6d860fbb758cd
status
204 No Content
x-xss-protection
1; mode=block
x-request-id
0005ggs1vfoqnseengb0
x-runtime
0.043376
server
nginx
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31556952; includeSubDomains; preload
access-control-allow-methods
POST, GET, OPTIONS
access-control-allow-origin
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x-intercom-version
ab6f34b971e2b07f37a22af2d6f9b6e535c8631c
cache-control
no-cache
access-control-allow-credentials
true
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
vendors~app-modern.8dec2bf5.js
js.intercomcdn.com/ Frame 5878
323 KB
97 KB
Script
General
Full URL
https://js.intercomcdn.com/vendors~app-modern.8dec2bf5.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 01 Sep 2021 17:16:29 GMT
content-encoding
gzip
last-modified
Fri, 27 Aug 2021 15:30:24 GMT
server
AmazonS3
age
6653
etag
"625481b308156e1e82e34cf0aa839292"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 0a624670dff351af866d2f19bde4a313.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-length
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x-amz-cf-id
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app-modern.5e37d930.js
js.intercomcdn.com/ Frame 5878
606 KB
150 KB
Script
General
Full URL
https://js.intercomcdn.com/app-modern.5e37d930.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.c6a84f1b.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 01 Sep 2021 18:10:34 GMT
content-encoding
gzip
last-modified
Tue, 31 Aug 2021 08:02:02 GMT
server
AmazonS3
age
3409
etag
"f71671d61ac0c30ae420ca502d3a5813"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 0a624670dff351af866d2f19bde4a313.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-length
152576
x-amz-cf-id
pT8mC26AGg9caJfMN5qmedNf-CCFOib24kFRWKY07X-LHciz9uU-oA==

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated function| gtag object| dataLayer object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData object| intercomSettings function| Intercom string| alexandriaArticleId string| alexandriaArticleContentId function| isMetaData function| mobileHost function| IntercomWidgetUserActionProxy function| WebviewUserActionProxy function| MessengerSheetUserActionProxy function| NoopUserActionProxy function| createUserActionProxyInstance object| intermoji function| $ function| jQuery object| INTERMOJI object| emoji object| webview function| _alexandriaGetUserActionProxy object| App object| _alexandriaUserActionProxy function| __intercomAssignLocation

3 Cookies

Domain/Path Name / Value
.countit.com/ Name: _gat_gtag_UA_44795282_3
Value: 1
.countit.com/ Name: _gid
Value: GA1.2.916062161.1630523234
.countit.com/ Name: _ga
Value: GA1.2.720778708.1630523234

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'self'; connect-src 'self' wss://*.intercom.io https://*.intercom.io https://*.intercom.com https://uploads.intercomcdn.com https://uploads.intercomcdn.eu https://uploads.intercomusercontent.com https://www.google-analytics.com https://stats.g.doubleclick.net; font-src data: https:; frame-ancestors 'self' https://intercom.skilljar.com; frame-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://www.youtube.com https://intercom-sheets.com https://www.intercom-reporting.com; img-src data: blob: https: http:; media-src data: blob: https:; object-src 'self' https://static.intercomassets.com; script-src 'self' https://connect.facebook.net https://platform.twitter.com https://static.intercomassets.com https://googleadservices.com https://googletagmanager.com https://google-analytics.com https://widget.intercom.io https://js.intercomcdn.com https://www.googletagmanager.com https://www.google-analytics.com https://intercom.help https://intercom-help.eu 'nonce-XK/F+LHbld9kO215MPgEhrxq78FJcZUdWD20fQw5nmA=' 'unsafe-inline'; style-src 'self' 'unsafe-inline' https://fonts.intercomcdn.com https://static.intercomassets.com https://static.intercomcdn.com https://marketing.intercomassets.com https://marketing.intercomcdn.com https://intercom.help https://intercom-help.eu
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
downloads.intercomcdn.com
fonts.intercomcdn.com
help.countit.com
js.intercomcdn.com
static.intercomassets.com
url6280.countit.com
widget.intercom.io
www.google-analytics.com
www.googletagmanager.com
13.32.121.32
13.32.121.68
167.89.115.120
18.66.112.111
18.66.112.49
2600:9000:2156:a200:10:8536:c280:93a1
2a00:1450:4001:80e::2008
2a00:1450:4001:80e::200e
2a00:1450:4001:829::200e
3.33.152.127
99.83.219.81
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