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O’Neil Digital Solutions’ ONEsuite CCM + CX Platform Rated a Global Leader by
Industry Analysts

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   * Healthcare
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   * Banking
   * Insurance
   * Investment Management
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 * Contact

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NEXT GEN CUSTOMER COMMUNICATIONS

O’Neil Digital Solutions is a global leader in data-driven customer
communications management (CCM) solutions for the Healthcare and Financial
Services industries.



Let us help tailor your experience. Please select your industry.

 * Healthcare
 * Banking
 * Insurance
 * Investment Management
 * Retirement Services
 * Wealth Management

 * Healthcare
 * Banking
 * Insurance
 * Investment Management
 * Retirement Services
 * Wealth Management


INTRODUCING ONESUITE 4.0.


ONE INTEGRATED PLATFORM. NEW AI FEATURES TO TRANSFORM THE ENTIRE CUSTOMER
EXPERIENCE.


4.0

ONEsuite has all the tools you need to know your customer, communicate with them
more effectively, and improve customer experience and satisfaction.


EXPLORE ONESUITE FOR HEALTHCARE
EXPLORE ONESUITE FOR FINANCIAL

O’Neil’s ONEsuite CCM+CX Platform Rated a Global Leader on Aspire’s Leaderboard

READ THE PRESS RELEASE


NEWS + INSIGHT


HOW FINANCIAL SERVICES ORGANIZATIONS CAN HARNESS THE POWER OF DATA ANALYTICS IN
PARTICIPANT COMMUNICATIONS

August 7, 2023


REVOLUTIONIZING CUSTOMER COMMUNICATIONS: O’NEIL DIGITAL SOLUTIONS’ ONESUITE
PLATFORM WITH EMBEDDED AI

July 10, 2023


WOULD AI TAKE US BACK TO THE FUTURE?

June 20, 2023
VIEW ALL NEWS
"The growing trend in the marketplace is to meld elements from several
traditionally disjointed enterprise IT solutions into a single, end-to-end,
cloud platform. O’Neil is clearly at the forefront of this movement and has done
a great job building a complete and very extensive CCM platform."
- Aspire Customer Communications Services

“The ONEsuite platform puts clients firmly in control of their entire CCM
workflow, from content creation and management, journey orchestration, campaign
management, composition, proofing, editing, and omni-channel delivery, to SLA
tracking and reporting on an integrated and robust analytics engine for a deep
understanding of each audience member, complete with insights that led to the
next best actions”.
- Aspire Customer Communications Services

"While ONEsuite checks all the boxes of Madison Advisors’ CCM HMS framework, the
real differentiator for ONEsuite is its ability to integrate data analytics and
artificial intelligence (AI) into marketing campaigns that deliver highly
targeted market segmentation. This is followed by customized campaign execution
and tracking. Using a customer’s preferred communication style, O’Neil has the
capabilities to manage the omni-channel distribution process and track the
results of those actions. The tracking data can then be used to measure a
campaign’s effectiveness in reaching the target audience."
- Madison Advisors

"The growing trend in the marketplace is to meld elements from several
traditionally disjointed enterprise IT solutions into a single, end-to-end,
cloud platform. O’Neil is clearly at the forefront of this movement and has done
a great job building a complete and very extensive CCM platform."
- Aspire Customer Communications Services

“The ONEsuite platform puts clients firmly in control of their entire CCM
workflow, from content creation and management, journey orchestration, campaign
management, composition, proofing, editing, and omni-channel delivery, to SLA
tracking and reporting on an integrated and robust analytics engine for a deep
understanding of each audience member, complete with insights that led to the
next best actions”.
- Aspire Customer Communications Services



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