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artnet > Über artnet > Datenschutzrichtlinie


PRIVACY POLICY

Last Updated: April 27th, 2023

Artnet Worldwide Corporation (hereinafter "artnet," “we,” “us,” or “our”) owns
and operates www.artnet.com, www.artnet.de, www.artnet.fr, its affiliated
websites and applications (our “Sites”), and provides related products,
services, newsletters, and other offerings (together with the Sites, our
“Services”) to art lovers around the world. Please read our Terms and Conditions
for detailed information about our Services and your legal obligations.

This Privacy Policy (the “Policy”) is intended to provide you with information
on how we collect, use, and share the personal data (also referred to as
personal information) of individuals who are external to our organization,
including visitors of our Sites, users of our Services, applicants for
employment, and artists (collectively, “you” or “your”). Personal data is
generally any information about you - an identified or identifiable natural
person. This Policy also describes your rights regarding use, access, and
correction of your personal information.

If after reading this Policy you have additional questions or would like further
information, please contact us.


PERSONAL DATA WE COLLECT AND HOW WE USE IT

We collect and process personal data only for lawful reasons, such as our
legitimate business interests, your consent, or to fulfill our legal or
contractual obligations. We do not request highly sensitive data, such as health
or medical information, racial or ethnic origin, political opinions, religious
or philosophical beliefs, trade union membership, or data concerning a person's
sex life or sexual orientation. We do not intentionally process highly sensitive
personal data and reserve the right to reject or delete it.


INFORMATION YOU PROVIDE TO US

Most of the information artnet collects is provided by you voluntarily while
using our Services.

Here are the categories of personal data that you voluntarily provide to us:

 * Name, email address, and any other contact information that you provide by
   filling out artnet forms
 * Billing information, such as credit card number and billing address
 * Work or professional information, such as your company or job title
 * Unique identifiers, such as username or password
 * Demographic information, such as age, education, gender, interests, and ZIP
   code
 * Details of transactions and preferences from your use of the Services
 * Correspondence with other users, galleries, or auction houses that you send
   through our Services, as well as correspondence sent to artnet 

As a member of the Gallery Network or the Auction House Partnerships program,
you may ask artnet to review or retrieve emails sent to your business. artnet
will access these emails to provide these services for you.

We use the personal data you provide to us for the following business purposes:

 * Set up and administer your account
 * Provide and improve the Services, including displaying content based on your
   previous transactions and preferences
 * Answer your inquiries and provide customer service
 * Marketing and advertising of our Services, including our newsletters (please
   see the Your Rights/Opt Out section below for how to opt out of marketing
   communications)
 * Post testimonials about our Services (only with your consent)
 * Prevent, discover, and investigate fraud, criminal activity, or violations of
   our Terms and Conditions or Auctions Terms of Use
 * Secure the Sites and our Services
 * Administer contests and sweepstakes you entered


INFORMATION OBTAINED FROM THIRD-PARTY SOURCES

artnet may obtain credit information about you from an outside credit reporting
agency to help us with customer authentication and credit-related decisions. 

We also collect and publish biographical and other information about artists,
which we use to promote the artists and display their works on our Services. The
information artnet collects about artists is provided by our clients, such as
galleries and auction houses, and from publicly available sources.

If you provide personal information about others, or if others give us your
information, artnet will only use that information for the specific reason for
which it was provided.


INFORMATION WE COLLECT BY AUTOMATED MEANS

Cookies

A cookie is a piece of information that a web server may place on your computer
when you visit a website. While cookies can be used to identify a user’s
computer, they do not contain information that can be used to identify a user by
name. artnet and its partners use cookies and similar technologies on certain
pages to help analyze webpage flow, customize services, content, and
advertising, as well as measure promotional effectiveness. artnet may use
cookies, for example, to keep track of your preferences and profile information.
Cookies are also used to collect general usage and volume statistical
information. Cookies may be permanent or temporary (also called session
cookies).

Here are some notes about cookies:

 * You may disable cookies if your browser permits—the exact procedure will vary
   from browser to browser, but on most browsers the help section will tell you
   how to prevent your browser from automatically accepting cookies, how to have
   the browser notify you when you receive a new cookie, or how to disable
   cookies altogether
 * artnet offers certain features that are available only through the use of
   cookies, therefore if you disable cookies, you may not be able to enjoy the
   full functionality of our Services
 * artnet also uses cookies in My Account to help identify you and maintain your
   signed-in status

Analytics and Advertising

artnet uses Google Analytics and other analytics companies to provide a web
analytics service to our Sites. The information generated by your use of the
Sites (including your IP address) will be transmitted to and stored by analytics
companies on servers in the United States. artnet will use this information for
the purpose of evaluating your use of the Sites, compiling reports on website
activity for website operators, and providing other services relating to Site
activity and internet usage.

artnet partners with third-party advertising companies which use cookies or
similar technologies to collect and use your browsing information (e.g.,
persistent IDs, browser type, time and date, page visits, and other information)
during your visit to our Sites to provide advertisements about goods or services
likely to be of greater interest to you (i.e., interest-based advertising). They
may also use persistent identifiers to track your internet usage over time and
across other websites in their networks beyond our Sites. artnet does not
provide these companies with personal data such as your name, address, telephone
number, or email address. If you wish to opt out of interest-based advertising,
click here (or if located in the European Union, click here). Please note, you
will continue to receive generic ads.

artnet also uses Google Analytics Demographics Reports and Remarketing to
advertise online. Third-party vendors, including Google, may show artnet ads on
sites across the internet. artnet and third-party vendors, including Google, use
first-party cookies and third-party cookies together to inform, optimize, and
serve ads based on past visits to the artnet Sites. You may opt out of these
cookies by visiting Google’s Advertising and Privacy page here.

Log Files

artnet uses your IP address to help diagnose server problems, and to administer
our website. artnet uses your IP addresses to analyze trends and gather broad
demographic information for aggregate use.

Every time you access an artnet Site, some data is temporarily stored and
processed in a log file, such as your IP addresses, the browser types, the
operating systems, the recalled page, or the date and time of the recall. This
data is only evaluated for statistical purposes, such as to help us diagnose
problems with our servers, to administer our sites, or to improve our Services.

HTML5

We use Local Shared Objects, such as HTML5, to store content information and
preferences. Third parties with whom we partner to provide certain features on
our Sites or to display advertising based upon your web browsing activity also
use HTML5 to collect and store information. Various browsers may offer their own
management tools for removing HTML5.

Do Not Track

Your browser or device may include “Do Not Track” functionality. artnet’s
information collection and disclosure practices, and the choices that we provide
to customers, will continue to operate as described in this Privacy Policy,
whether or not a “Do Not Track” signal is received.

For more information on how to control or limit cookies and similar
technologies, please see www.allaboutcookies.org/cookies.


HOW WE SHARE YOUR INFORMATION

artnet shares the personal data we collect as described above with third parties
for the business purposes described in this Privacy Policy. artnet does not
sell, rent, or lease your personal data to third parties, and artnet does not
transfer your personal data to third parties for their direct marketing
purposes.

artnet may share your personal data with third parties as follows:

 * With service providers under contract to help provide the Services and assist
   us with our business operations (such as our direct marketing, payment
   processing, fraud investigations, bill collection, affiliate and rewards
   programs, and co-branded credit cards)
 * As required by law, such as to comply with a subpoena, or similar legal
   process, including to meet national security or law enforcement requirements
 * When artnet believes in good faith that disclosure is necessary to protect
   rights or safety, investigate fraud, or respond to a government request
 * If artnet is involved in a merger, acquisition, or sale of all or a portion
   of its assets; in such a case, you will be notified via email and/or a
   prominent notice on the Sites of any change in ownership, or uses of your
   personal data, as well as any choices you may have regarding your personal
   data
 * With other users of the Services that you interact with to help you complete
   a transaction

There may be other instances where we share your personal data with third
parties based upon your consent.


INTERNATIONAL TRANSFERS

The personal data we collect within your country may be transferred outside of
your country to artnet or its third-party contractors or service providers
(mentioned above) for the purposes described in this Privacy Policy. As required
by law, we rely on adequacy decisions, appropriate safeguards, or derogations
when we transfer personal data across international borders. If you are located
in the EEA, UK, or Switzerland, you may request information about how we
transfer your personal data across borders by contacting us


PRIVACY SHIELD

Although artnet is aware that the Court of Justice of the European Union has
invalidated the EU-U.S. Privacy Shield Framework adequacy decision, we remain
committed to subjecting all personal data transferred to the United States from
the EU, UK, and Switzerland to the applicable Principles of the EU-U.S. Privacy
Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively, the
“Privacy Shield Principles”). We also comply with the Privacy Shield Principles
for all onward transfers of personal data from the EU, UK, and Switzerland,
including the onward transfer liability provisions. If there is any conflict
between the policies in this privacy policy and data subject rights under the
Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn
more about the Privacy Shield program, and to view our certification page,
please visit https://www.privacyshield.gov/list

The US Federal Trade Commission has jurisdiction over artnet’s compliance with
the Privacy Shield Principles. In certain situations, we may be required to
disclose personal data in response to lawful requests by public authorities,
including in order to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, artnet commits to resolve
complaints about your privacy and our collection or use of your personal
information transferred to the United States pursuant to Privacy Shield.
European Union, United Kingdom, and Swiss individuals with Privacy Shield
inquiries or complaints should first contact artnet at: dataprivacy@artnet.com
or call 212-497-9700. If you do not receive timely acknowledgment of your
complaint, or if your complaint is not satisfactorily addressed, please visit
www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file
a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels,
under certain conditions, you may invoke binding arbitration for some residual
claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at
https://www.privacyshield.gov/article?id=ANNEX-I-introduction


HOW WE STORE AND SECURE YOUR INFORMATION

artnet retains your information for as long as your account is active or as
needed to provide you Services. If you wish to cancel your account or request
that artnet no longer use your personal data, contact us. artnet will retain and
use your personal data as necessary to comply with legal obligations, resolve
disputes, and enforce our agreements.

All information you provide is stored on a secure server, and artnet follows
generally accepted industry standards to protect the personal data we process
both during transmission and once received. However, no method of transmission
over the internet, or method of electronic storage, is 100% secure. Absolute
security of your information cannot be guaranteed, and any transmission of data
is at your own risk. If you have any questions about security on the artnet
websites, contact us.


YOUR RIGHTS/OPT OUT

Depending on your location, you may have certain rights regarding your personal
data, including:

 * You may request access to your personal data and obtain information about our
   processing of your personal data, with whom we share your personal data, and
   your rights
 * You may request that we restrict our processing of your personal data
 * You may object to our processing of your personal data
 * Where we process personal data based on your consent, you may withdraw your
   consent
 * You may correct personal data that is inaccurate and have incomplete personal
   data completed.
 * You may request that we delete your personal data or return or provide a copy
   of it to you.

We will not discriminate against you for exercising any of your rights.

You may correct, update, amend, delete/remove, or deactivate your account and
personal data by making the change on the My Account page on artnet here or
artnet Auctions here, or by emailing artnet customer service, or by contacting
artnet via telephone; US: +1-800-427-8638 or +1-212-497-9700 (for European
numbers, visit the contact page). artnet customer service is available Monday
through Friday, 9 a.m.–5 p.m. (ET). artnet will respond to your request within a
reasonable timeframe.

You may choose to stop receiving artnet newsletters or marketing emails at any
time by following the unsubscribe instructions included in those communications,
or you can contact us. artnet posts customer testimonials only with the
customer’s prior consent. If you wish to remove personal data that is being
publicly displayed on our Services, contact us

We may request proof of your identity before acting upon any request. To submit
a question or concern about your rights, please contact us at
dataprivacy@artnet.com. If you live in the EEA, UK, or Switzerland, and you are
unsatisfied with our response, you have the right to lodge a complaint regarding
your personal data with an applicable supervisory authority.


LINKS TO OTHER WEBSITES

The artnet Sites include links to other websites whose privacy practices may
differ from that of artnet. If you submit personal data to any of those sites,
your information is governed by their privacy statements. artnet encourages you
to carefully read the privacy policy of any website you visit.

artnet Sites include widgets, which are interactive mini-programs that run on
our Sites to provide specific services from another company (e.g., displaying
the news, opinions, music, etc.). Personal data, such as your email address, may
be collected when you click on a widget. Cookies may also be set by a widget to
enable it to function properly. Information collected by any widget is governed
by the privacy policy of the company that created the widget.


NOTE TO PARENTS OR GUARDIANS

Our Services are not intended for use by children, and we do not knowingly or
intentionally solicit data from or market to children under the age of 18.
artnet reserves the right to delete any child’s information or registration.


PRIVACY POLICY CHANGES

If we modify this Privacy Policy, we will post the updated version on our Sites.
It is your responsibility to periodically review this Policy, and you are bound
by any changes to it by using our Services or continuing to affiliate with us
after such changes have been posted.


HOW TO CONTACT US

artnet is the controller of your personal data and determines the purposes and
means by which such personal data is processed, subject to applicable law. 

If you have any questions about the artnet Privacy Policy, please contact
customer service or send us mail at:

Artnet Worldwide Corporation
373 Park Ave South, 5th Floor
New York, NY 10016
USA 

Our EU and UK locations contact information is listed below:

artnet AG
Niebuhrstraße 78
10629 Berlin
Germany

Artnet UK Limited
4 Cromwell Place
Offices L & M
London SW7 2JE
Großbritannien



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