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Text Content

PRIVACY POLICY

Last modified: September 10th, 2021

There are many different ways you can use our services – to share information,
to communicate with other people or to create new content. When you share
information with us, for example by creating a StoryWorth Account, we can make
those services even better – to show you more relevant questions, to help you
connect with people or to make sharing with others quicker and easier. As you
use our services, we want you to be clear how we’re using information and the
ways in which you can protect your privacy.

Our Privacy Policy explains:

 * What information we collect and why we collect it.
 * How we use that information.
 * The choices we offer, including how to access and update information.

Your privacy matters to StoryWorth so please do take the time to get to know our
practices – and if you have any questions contact us at hello@storyworth.com or
(888) 745-1080.




INFORMATION WE COLLECT


We collect information to provide better services to all of our users. We
collect information in two ways:


 * Information you give us. For example, many of our services require you to
   sign up for a StoryWorth Account. When you do, we’ll ask for personal
   information, like your name, email address, telephone number or credit card.
 * Information we get from your use of our services. We may collect information
   about the services that you use and how you use them, like when you visit a
   website that uses our advertising services or you view and interact with our
   ads and content. This information includes:
   
 * Device information
   We may collect device-specific information (such as your hardware model,
   operating system version, unique device identifiers, and mobile network
   information including phone number). StoryWorth may associate your device
   identifiers or phone number with your StoryWorth Account.
   
 * Log information
   When you use our services or view content provided by StoryWorth, we may
   automatically collect and store certain information in server logs. This may
   include:
   
 * details of how you used our service, such as questions you replied to.
   
 * telephony log information like your phone number, calling-party number,
   forwarding numbers, time and date of calls, duration of calls, SMS routing
   information and types of calls.
   
 * Internet protocol address.
   
 * device event information such as crashes, system activity, hardware settings,
   browser type, browser language, the date and time of your request and
   referral URL.
   
 * cookies that may uniquely identify your browser or your StoryWorth Account.
   
 * Location information
   When you use a location-enabled StoryWorth service, we may collect and
   process information about your actual location, like GPS signals sent by a
   mobile device. We may also use various technologies to determine location,
   such as sensor data from your device that may, for example, provide
   information on nearby Wi-Fi access points and cell towers.
   
 * Unique application numbers
   Certain services include a unique application number. This number and
   information about your installation (for example, the operating system type
   and application version number) may be sent to StoryWorth when you install or
   uninstall that service or when that service periodically contacts our
   servers, such as for automatic updates.
   
 * Local storage
   We may collect and store information (including personal information) locally
   on your device using mechanisms such as browser web storage (including HTML
   5) and application data caches.
   
 * Cookies and anonymous identifiers
   We use various technologies to collect and store information when you visit a
   StoryWorth service, and this may include sending one or more cookies or
   anonymous identifiers to your device. We also use cookies and anonymous
   identifiers when you interact with services we offer to our partners, such as
   advertising services or StoryWorth features that may appear on other sites.
   




HOW WE USE INFORMATION WE COLLECT


We use the information we collect from all of our services to provide, maintain,
protect and improve them, to develop new ones, and to protect StoryWorth and our
users. We also use this information to offer you tailored content – like giving
you more relevant questions.

When you contact StoryWorth, we may keep a record of your communication to help
solve any issues you might be facing. We may use your email address to inform
you about our services, such as letting you know about upcoming changes or
improvements.

We use information collected from cookies and other technologies, like pixel
tags, to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than
those that are set out in this Privacy Policy.

StoryWorth processes personal information on our servers in many countries
around the world. We may process your personal information on a server located
outside the country where you live.




TRANSPARENCY AND CHOICE


People have different privacy concerns. Our goal is to be clear about what
information we collect, so that you can make meaningful choices about how it is
used.

You may also set your browser to block all cookies, including cookies associated
with our services, or to indicate when a cookie is being set by us. However,
it’s important to remember that many of our services may not function properly
if your cookies are disabled.

To request that we delete your data, please email hello@storyworth.com.




INFORMATION YOU SHARE


Many of our services let you share information with others. Our services provide
you with different options on sharing and removing your content.




ACCESSING AND UPDATING YOUR PERSONAL INFORMATION


Whenever you use our services, we aim to provide you with access to your
personal information. If that information is wrong, we strive to give you ways
to update it quickly or to delete it – unless we have to keep that information
for legitimate business or legal purposes. When updating your personal
information, we may ask you to verify your identity before we can act on your
request.

We may reject requests that are unreasonably repetitive, require
disproportionate technical effort (for example, developing a new system or
fundamentally changing an existing practice), risk the privacy of others, or
would be extremely impractical (for instance, requests concerning information
residing on backup tapes).

Where we can provide information access and correction, we will do so for free,
except where it would require a disproportionate effort. We aim to maintain our
services in a manner that protects information from accidental or malicious
destruction. Because of this, after you delete information from our services, we
may not immediately delete residual copies from our active servers and may not
remove information from our backup systems.




INFORMATION WE SHARE


We do not share personal information with companies, organizations and
individuals outside of StoryWorth unless one of the following circumstances
apply:


 * With your consent
   We will share personal information with companies, organizations or
   individuals outside of StoryWorth when we have your consent to do so. We
   require opt-in consent for the sharing of any sensitive personal information.
   
 * For external processing
   We provide personal information to our affiliates or other trusted businesses
   or persons to process it for us, based on our instructions and in compliance
   with our Privacy Policy and any other appropriate confidentiality and
   security measures.
   
 * For legal reasons
   We will share personal information with companies, organizations or
   individuals outside of StoryWorth if we have a good-faith belief that access,
   use, preservation or disclosure of the information is reasonably necessary
   to:
   
 * meet any applicable law, regulation, legal process or enforceable
   governmental request.
   
 * enforce applicable Terms of Service, including investigation of potential
   violations.
   
 * detect, prevent, or otherwise address fraud, security or technical issues.
   
 * protect against harm to the rights, property or safety of StoryWorth, our
   users or the public as required or permitted by law.
   

We may share aggregated, non-personally identifiable information publicly and
with our partners – like publishers, advertisers or connected sites. For
example, we may share information publicly to show trends about the general use
of our services.


If StoryWorth is involved in a merger, acquisition or asset sale, we will
continue to ensure the confidentiality of any personal information and give
affected users notice before personal information is transferred or becomes
subject to a different privacy policy.





INFORMATION SECURITY


We work hard to protect StoryWorth and our users from unauthorized access to or
unauthorized alteration, disclosure or destruction of information we hold. In
particular, we encrypt many of our services using SSL. We also review our
information collection, storage and processing practices, to guard against
unauthorized access to systems.




APPLICATION


Our Privacy Policy applies to all of the services offered by StoryWorth, Inc.
and its affiliates, including services offered on other sites, but excludes
services that have separate privacy policies that do not incorporate this
Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or
individuals, sites that may include StoryWorth services, or other sites linked
from our services. Our Privacy Policy does not cover the information practices
of other companies and organizations who advertise our services, and who may use
cookies, pixel tags and other technologies to serve and offer relevant ads.




ENFORCEMENT


We regularly review our compliance with our Privacy Policy. When we receive
formal written complaints, we will contact the person who made the complaint to
follow up. We work with the appropriate regulatory authorities, including local
data protection authorities, to resolve any complaints regarding the transfer of
personal data that we cannot resolve with our users directly.




CHANGES


Our Privacy Policy may change from time to time. We will not reduce your rights
under this Privacy Policy without your explicit consent. We will post any
privacy policy changes on this page and, if the changes are significant, we will
provide a more prominent notice (including, for certain services, email
notification of privacy policy changes). We will also keep prior versions of
this Privacy Policy in an archive for your review.

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