Submitted URL: https://support.luvvi.com/
Effective URL: https://support.luvvi.com/support/home
Submission: On July 26 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 35.158.141.218, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.luvvi.com.
TLS certificate: Issued by R10 on July 23rd 2024. Valid for: 3 months.
This is the only time support.luvvi.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 35.158.141.218 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 52.219.170.161 16509 (AMAZON-02)
1 18.66.122.33 16509 (AMAZON-02)
1 13.35.58.64 16509 (AMAZON-02)
1 13.35.58.109 16509 (AMAZON-02)
20 7
Apex Domain
Subdomains
Transfer
11 luvvi.com
support.luvvi.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
3 amazonaws.com
s3.eu-central-1.amazonaws.com
4 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 5
Domain Requested by
11 support.luvvi.com 1 redirects support.luvvi.com
3 s3.eu-central-1.amazonaws.com support.luvvi.com
3 fonts.gstatic.com fonts.googleapis.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io support.luvvi.com
1 fonts.googleapis.com support.luvvi.com
20 6

This site contains links to these domains. Also see Links.

Domain
www.luvvi.com
www.freshworks.com
Subject Issuer Validity Valid
support.luvvi.com
R10
2024-07-23 -
2024-10-21
3 months crt.sh
upload.video.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
*.gstatic.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.luvvi.com/support/home
Frame ID: FBA0A6AB9AA2C759DA06EFB62CA99151
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 3B8C29B5F87966F468BF4EDA8D425CA1
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Luvvi

Page URL History Show full URLs

  1. https://support.luvvi.com/ HTTP 302
    https://support.luvvi.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1444 kB
Transfer

2481 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.luvvi.com/ HTTP 302
    https://support.luvvi.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.luvvi.com/support/
Redirect Chain
  • https://support.luvvi.com/
  • https://support.luvvi.com/support/home
18 KB
6 KB
Document
General
Full URL
https://support.luvvi.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.141.218 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-141-218.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
153be565f928e3e21567c969eebd02059f922d005be8ea7b058796637b9aaacb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Fri, 26 Jul 2024 18:58:48 GMT
etag
W/"2ab46568b9533f8b03c5f7f20939a288"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
39
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
260724185948
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
53d64d20-4349-4e92-ab3a-d9a13cb9db6a
x-trace-id
00-2b650b37b590187be9af597463686cd9-1b4d5407404e5cb7-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Fri, 26 Jul 2024 18:58:48 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.luvvi.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
34
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
be5379bb-9d83-40f3-86f5-e36b0e95beeb
x-trace-id
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x-xss-protection
1; mode=block
theme.css
support.luvvi.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://support.luvvi.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.luvvi.com
URL: https://support.luvvi.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.141.218 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-141-218.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
Security Headers
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Request headers

Referer
https://support.luvvi.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-security-policy
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date
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Requested by
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

date
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Response headers

date
Fri, 26 Jul 2024 18:58:49 GMT
content-security-policy
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marketplace.js
support.luvvi.com/assets/cdn/portal/scripts/
124 KB
129 KB
Script
General
Full URL
https://support.luvvi.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: support.luvvi.com
URL: https://support.luvvi.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.141.218 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
fwe /
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Request headers

Referer
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Response headers

date
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tlTip6mFE0e1uLHQE7I62YS7jcVM3bIZoUrUTB3tIBJkRpMsJzoUueoiSYPJlwvTFVmVb97o6ns=
marketplace-heap.js
cdn.freshdev.io/assets/
14 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cf32a42199720c2f6f926502e84f4c6630dec80292055916bc399830600bc625

Request headers

Referer
https://support.luvvi.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 26 Jul 2024 08:39:37 GMT
content-encoding
gzip
via
1.1 43244f77affffa1d8942dd025413b8d8.cloudfront.net (CloudFront)
last-modified
Wed, 24 Apr 2024 07:31:08 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P10
age
39154
x-amz-server-side-encryption
AES256
etag
W/"fc998c26d5121c1a48a2217fabb40e8f"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
Wlhqx33Y54dkVi5vwum3XQcWYZsM67M3xUF54K_VSBryanh0GgcffQ==
heap_receiver.html
cdn.freshdev.io/assets/ Frame 3B8C
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.109 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-109.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.luvvi.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

age
61837
cache-control
max-age=86400,public
content-encoding
br
content-type
text/html
date
Fri, 26 Jul 2024 01:48:14 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 24 Apr 2024 07:31:11 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 f1b6636265d2ca44d8a0ca5488a5ec0c.cloudfront.net (CloudFront)
x-amz-cf-id
QpI4kzqVSxeN_0f3Iy-PQdY6YEy9RijJ2ubnoVDsLJ9VPkCIR_d-ew==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.luvvi.com/ Name: _x_w
Value: 12_2
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%225149270015366142%22%2C%22pageviewId%22%3A%22833981703133274%22%2C%22sessionId%22%3A%221049911773678254%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.luvvi.com%2F%22%2C%22ts%22%3A1722020330437%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.luvvi.com
13.35.58.109
13.35.58.64
18.66.122.33
2a00:1450:4001:803::200a
2a00:1450:4001:811::2003
35.158.141.218
52.219.170.161
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
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a5476e4c8ea8a88e6dc0a74f9f4670be3a3a6b0df67b7f954005cbaa53950c05
b50f30fa9055bff0e91de9030aadd424e98d9ad1693117c6a8327ed8cd1f7559
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
c0f2581390b43416a97446edda49edfa24359e8934cada9989aa44d052a7452d
c4495ac7c83fe5d783cb709de8317c520bebfceff2f34e725c0b3d124f378971
c7671c36ccb6f53356695626eae3f9e48ad6846b3659be56ea252a76ca60cb05
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
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ff9c9e76bf1c0962a156c4fa66deb94260163a595b0e1f0ee4d1ec90ba5babb7