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HOMEPAGE
World


MEET THE GRANDMA TAKING ON INTERNATIONAL ROMANCE SCAMMERS

‘BIGGEST CRIME IN THE WORLD’

Ruth Grover is 66, widowed, and ready to take on the Tinder swindlers who target
her demographic with their multi-billion-dollar business.

EMILY SHUGERMAN

Senior Reporter

Updated Sep. 03, 2022 2:58AM ET / Published Sep. 02, 2022 9:04PM ET 


PHOTO ILLUSTRATION BY LUIS G. RENDON/THE DAILY BEAST/GETTY/COURTESY OF RUTH
GROVER



Last month, in Northern California, a lovelorn woman waited for a package that
would never come. Janet, as we’ll call her (because she didn’t want her real
name used), had recently fallen for a handsome Turkish doctor she met online.

He told her he loved her and promised to come visit her, just as soon as he was
done with his assignment in Yemen. But first, could she help him? His bank was
shuttering and he needed to get a box full of gold bars and cash safely into the
United States. The box was worth an estimated $6 million, and if she helped him
transport it, the riches were theirs.

The box, of course, never came; the riches did not exist. Her lover was not an
international doctor but a romance scammer, who was probably professing his love
for a dozen other women at the same time. Janet didn’t realize this until two
years into her ordeal, when she logged onto Facebook and saw someone with a
different name using his exact same photos. By that time, she had already spent
more than $200,000 on her fake lover and his sham package—some of it out of her
12-year-old son’s savings. And she was furious.

“I’m going after them, I’m telling you that now,” Janet said in a recent
interview, adding later: “And I need all the help that I can get.”



So Janet called Ruth Grover.



Drive north out of Leeds, England, past the small town of Harrogate, then
Northallerton, then Darlington, and you’ll reach Middlesbrough, an 1800s port
town with a population of 140,000. Keep going, another 15 miles, past two golf
clubs, endless fields, and at least one crematorium, and you will arrive at
Hartlepool, the cloudy, seaside hometown of Ruth Grover. A 66-year-old former
police dispatcher with a disarmingly friendly British accent, Grover lives alone
with her parakeet, Pinda, in the same place she’s lived for 35 years. (Her two
sons, ages 41 and 39, and three grandchildren visit often.)

Fourteen years ago, Grover and her husband, Jeff, retired together from their
jobs at the Hartlepool police department, hoping to—as she puts it—“just do
nothing.” Three months later, Jeff was diagnosed with skin cancer. Their joint
retirement, meant to be spent visiting family and vacationing on their favorite
Greek island, was consumed by doctor’s visits and chemotherapy appointments.
Jeff passed away shortly thereafter.

It wasn’t until two years later that Grover brought herself to put the word
“widow” on her Facebook profile. (“An awful word, isn’t it?” she says now.) But
when she did, the funniest thing happened, she says: “I suddenly became very
attractive to four-star generals in the U.S. Army!”

The young Army men incessantly messaging Ruth on Facebook weren’t actually
interested in her, of course—they were running a classic military romance scam.
The scam usually starts with a casual connection on Facebook or Instagram—“I
just saw your profile and thought you were so beautiful!”—and leads to longer,
more in-depth conversations. Before you know it, the young soldier is madly in
love with his new conquest. When it comes time to meet in person, however, the
soldier is conveniently deployed to a far-off location—one where he will
inevitably run into some kind of crisis requiring an emergency infusion of cash.

Most romance scams deploy a similar format: The scammer messages their victim on
a dating or social media site and establishes a swift connection. They may use a
sob story to get past a victim’s defenses: a bitter divorce, maybe, or a wife
who died of cancer. Then they ply her with endearments like “baby” and
“darling,” and messages sent first thing in the morning and right before bed at
night. Once the victim is hooked, they dream up an urgent reason to leave town.
(There’s a reason why military, cruise, and oil rigger jobs are all popular with
scammers.)

Romance scammers are bilking billions of dollars from unsuspecting victims.

PHOTO ILLUSTRATION BY LUIS G. RENDON/THE DAILY BEAST/GETTY

Once the scammer has allegedly decamped for a far-off location, they start with
the requests: small, at first—maybe a couple hundred dollars when their credit
card gets stolen—then increasingly larger and more complex. Grover has seen some
scammers fake their own kidnapping and beg the victim to pay ransom. “We hate
Christmas,” Grover said in a recent interview. “The number of airports that will
have ladies standing in them just waiting for their men to come home is
ghastly.”

But Grover didn’t know any of this back then. At the time, she just typed
“romance scam” into Google and was horrified by what popped up: Story after
story of women her own age being hoodwinked by scammers, some out of hundreds of
thousands of dollars. Alone in her home for the first time in decades, Grover
admits now, she became a little obsessed. She read every article and social
media post she could find about romance scammers, staying up all hours to scour
anti-scammer forums and Facebook groups. And she started to notice how the
scammers used the same photos over and over—usually images borrowed from someone
else’s public Instagram account. She wanted to publish the photos somewhere, to
warn other women not to interact with anyone using them. But none of the groups
she joined would let her post them.

All the other groups wanted proof that a swindle had happened, Grover says, “but
I wanted to warn women before the scam.”



Romance scamming is big business—the biggest in fact, of any financial fraud
reported to the FTC in the last five years. According to the commission,
Americans have lost $1.3 billion to romance scammers since 2017, and the numbers
are only growing. In 2021 alone, U.S. citizens lost a record $547 million—a
nearly 80 percent increase over the year before. The FBI reported even larger
numbers: Approximately $1 billion lost to romance scams in the last year. Paul
Sibenik, the lead case manager at a cryptocurrency tracing company, previously
told The Daily Beast that romance scams were his company’s biggest business
category by far.

Some experts have attributed the growth in romance scams to loneliness and
isolation wrought by the pandemic. Locked in their homes, more Americans than
ever turned to dating apps for affection, only to be bamboozled by the scammers
lying in wait. But romance scammers can strike anywhere: On Facebook, Instagram,
even the online Scrabble app. And it can affect people of any age. While people
over 70 years old reported the largest losses in 2021, the number of reports
from people ages 18 to 29 has increased tenfold since 2017, according to the
FTC.


 * FEDS SAY AUDITOR BILKED MILLIONS OF DOLLARS IN ROMANCE SCAM
   
   💔
   
   PILAR MELENDEZ
   
   

And such scams can prove remarkably hard to prosecute. Scammers generally reside
outside the victim’s country of origin, meaning local law enforcement is of
little help. Even the FBI has limited resources, and tends to prioritize cases
in which large amounts of money were lost. Victims who lost thousands of
dollars, or even hundreds of thousands, can wind up feeling embarrassed and
alone. Which is where Grover comes in.



It was during a Manchester United soccer game that Grover’s solution came to
her. What women needed, she realized, was exactly what the soccer players
displayed on the field: Teamwork. She would start her own Facebook group—one
where women could work in tandem to keep each other safe. They would post the
scammers’ fake names and photos to warn other people away; they would list red
flags and warning signs of potential frauds. She would call the group
“ScamHaters United.”

Within weeks, the page had thousands of followers. Women shared their own
experiences and posted links to news coverage of other scams. Sometimes the men
whose photos were stolen got in touch, looking to set the record straight for
anyone who was contacted by a scammer using their name. It got so popular they
had to start break-off groups where victims could commiserate privately. Some of
the women, inspired by the support they’d received, asked Grover if they could
stick around and help. She didn’t see why not.

The ScamHaters United page now has more than 54,000 followers on Facebook,
nearly 25,000 followers on Instagram, and about 20 volunteers helping manage the
pages across 14 different countries. They also have a website where women can
search the name of their online beau and see if anyone has reported him before.
The site provides informational guides with names like “SCAMMERS AND PSYCHOLOGY…
The Art of Manipulation” and “So… you in love with a handsome soldier?? THINK
AGAIN!” (One page contains a list of all active U.N. peacekeeping missions so
women can call bullshit on anyone who says the organization suddenly deployed
them to Syria or Afghanistan.)

But the most important service the group offers is not immediately visible. As
Grover’s page grew, more and more women started messaging the page directly,
wondering if they were being scammed or seeking help once they realized they
were. Many of these women were so deep into the fraud that they were terrified
to tell their families and friends; too embarrassed to go to the police. The
victims—most of them older, lonely women—had nowhere else to turn.

The messages soon became so constant that Grover couldn’t keep up with them
alone. She asked the volunteers she’d retained to start manning the messages in
shifts, depending on their time zone. Over time, ScamHaters became not just a
repository of information, but a 24-hour hotline for victims of romance scams.

The first order of business, when a victim reaches out, is convincing her that
the person she talked to for weeks, months, even years, is not who she thinks he
is. Often, this can be done by reverse image searching the scammer’s photos and
proving that he is not a successful U.N. doctor but a mid-tier Instagram model.
But sometimes the women are adamant, insisting that their lover is authentic.
Then the volunteers have to walk them through their checklist: Did he message
you out of the blue? Did he say he was a widow? A single dad? A veteran? How old
is he? How old are you? How quickly did he ask you for money?

“It’s a very difficult situation, because you’ve got to give them really bad
news, and you’ve got to do it in a very subtle way,” Grover said. “You’ve got to
ease the information out.”

By this point, Grover says, the women are usually so worked up that they’re
“glued to the ceiling.” It’s her job to scrape them down. She starts gently,
asking them what personal information they’ve given to their spurious suitor.
(Scammers often send cheap gifts in order to ascertain the victim’s address, or
ask for their birthday under the guise of sending a present, then turn around
and use it to apply for credit cards in the victim’s name.) Grover walks them
through the process of setting up fraud alerts and flagging any compromised
accounts to their banks. She advises them to report the fraud to the Internet
Crime Complaint Center, a division of the FBI dedicated to online crime.

Then comes the hard part: Getting them to cut off contact. Women have various
reasons for reaching out to their fake lovers one last time: Some believe he’ll
offer an explanation, others just want a chance to confront him. Grover almost
always advises them against it. She’s seen too many women return to her page
weeks or months later, after falling back into the scammer’s arms once again.

Still, she likes the repeat customers better than the women who contact them
once and disappear. With those ones, she says, “you always wonder whether
they’ve gone back to the scammer.”



It’s easy to think that anyone who falls for a romance scam is stupid or
gullible. It also isn’t true. Grover gets messages every day from
college-educated professionals who never in their life believed they would have
fallen for such a thing. They start off their messages to her by saying, “I just
want you to know I’m an intelligent person,” or “I have a very high-powered
job.” It doesn’t matter, she says. What matters is the scammer got to them at
the right time.

“I hear it all the time: ‘I was lonely, my wife had just died, I’ve been married
35 years and he doesn’t look at me,’” Grover says. “Some people will say to us,
‘I have never accepted these people, but I did that day.’”

“I honestly believe that it could happen to anyone,” she added, “and it’s just
the day the contact happens.”

It’s helpful here to consider exactly what victims are up against: Not a lone
wolf with an internet connection and a good imagination, but a whole army of
scammers working in concert to defraud as many victims as possible. Many of
these groups work like a multi-level marketing scheme, with a leader at the top
who trains his subordinates, then takes a cut of whatever profits they make.
They have whole IT operations; people whose entire job it is to make webpages
for fake shipping companies and social media profiles for people who don’t
exist. Just last year, the DOJ indicted 11 people in Texas who were allegedly
working with a transnational organized crime syndicate to defraud elderly
singles on Match.com, ChristianMingle, JSwipe, and PlentyofFish. The charges are
still pending.

Grover knows all of this because she hangs out with the scammers. Not in person,
obviously, but in their Telegram chats and Facebook groups. (She isn’t entirely
sure why they let her in, she says. “I think they think we’re just out scamming
as old ladies.”) She watches as the scammers barter for fake profile photos,
swap lists of potential victims—”suckers lists,” she calls them—and suggest the
best guy for a blackmail job. She learns what phrases they’re using, what new
tactics they are testing out. Then she writes it all down and brings it back to
the group.

Previously, she says, she’d see men in the chats asking for 10 or so recruits to
join their scam syndicate. In recent weeks, they’ve started asking for 50. No
one is fully aware of how large this problem is, and how fast it’s growing, she
says—and if they were, they’d be doing something about it. She says her group
hears from up to 200 unique victims a day, from all over the globe. “This is the
biggest crime in the world,” she says. “And no one knows about it.”

Ruth Grover (right) and volunteer Rebecca D'Antonio

PHOTO ILLUSTRATION BY LUIS G. RENDON/THE DAILY BEAST/GETTY/COURTESY OF RUTH
GROVER AND REBECCA D'ANTONIO

The effect on people’s lives, too, is enormous. Sometimes she hears from people
who’ve lost a couple hundred dollars in a scam, but more often it’s in the six
figures. The most she ever heard of someone losing was $2.2 million, from
someone who convinced him to invest in her fraudulent crypto scheme. Others have
lost their homes. In the last two months, she says, she’s heard from three
people who ultimately took their own lives.

One man, who contacted her just a few weeks ago, told her he’d given more than
$60,000 to a young woman who said she was in love with him and wanted to come
live with him. He only realized it was a scam when he got a letter from the bank
saying she’d changed the name on the deed to his house. The man stopped
responding for a few days, until finally Grover got a message back. It was from
his sister. The man had died by suicide.

This is why Grover doesn’t love shows like Dateline or talk shows like Dr Phil,
which only focus on individual victims’ stories.

“It tends to make it look like there are a dozen victims a year,” she said. “I
like people to know individual stories, that’s great, that’s needed. But people
need to know the scale of it.”



Rebecca D’Antonio was on the verge of taking her own life when she found the
ScamHaters. A successful, 37-year-old executive assistant, D’Antonio was
preparing to buy her first home in 2016 when she met a handsome businessman on
OkCupid. The man, Mathew, was kind, a good listener, and shared many of her same
hobbies. Plus, he had a son—something D’Antonio would never be able to have
herself. (His wife, he told her, had died of cancer.) So when Mathew’s card
stopped working while on an international trip with his son, she put aside her
doubts and lent him some money.

By the time D’Antonio ended things with Mathew a year later, she had sent him at
least $100,000. She was bankrupt, about to be evicted from her apartment, and at
her wits’ end. She scrounged together as many pills as she could find and went
for a final dinner with her best friend. But the friend saw her suffering and
pulled her back from the edge. A few weeks later, another friend introduced her
to ScamHaters.

Today, D’Antonio spends much of her time counseling other victims who reach out
to the page. She also hosts regular Instagram livestreams with Grover and has
been an informational speaker for the Orlando Police Department and the FBI.
Eventually, she wants to write a book about her experience.

Talking with other victims and sharing her own story, she says, has given her
nightmare meaning.

““I see myself as being the voice for people who have not yet found their
voice,” she said. “I want to fix the system and create safe spaces where victims
can come forward. I want to be a very vocal example for survivors that there is
life after scamming.””
— Rebecca D’Antonio

She added: “I’m lucky in that I have a big job, but I’m not alone in that job.”

It’s a sentiment shared by many of the ScamHaters: They would probably be doing
this work anyway, but it’s more fun to do it together. The group of women, many
of whom are widowed or divorced, most of whom are between 40 and 70 years old,
keep a running group chat to vent their frustrations and share their successes.
Often, however, the conversation drifts into inside jokes or personal details
about their days. “Things are very intense,” Grover said. “You need a bit of
silly sometimes.”

Each woman has a specific role to play: Jo Dalton, a 55-year-old from London,
commandeered the group’s Instagram page and boosted its followers from about 100
to more than 24,000. (One trick, she said, was doing livestream videos with real
soldiers.) D’Antonio, one of the few administrators who is also a scam victim,
counsels women who’ve gone especially far down the rabbit hole. Sandy Kirk, a
59-year-old mother of four from Kentucky, is the queen of the reverse image
search—which sometimes requires reverse-searching for dick pics that victims
swear are authentic. She usually finds them on porn sites or Twitter. “I know to
some people that sounds really gross, but it does work,” she said.

Several of the administrators reported spending all day, from sun-up to
sun-down, working on projects for the ScamHaters group. Grover herself estimates
spending 12 hours a day on the page. Still, she says, no one takes a dime for
their contribution. “We are damn good,” she said, “but we’re not professional.”

Successes in this business are hard to come by. Police investigations usually go
nowhere; Grover has yet to see a victim get their money back. The number of new
scammers and victims, meanwhile, is virtually endless. Grover consoles herself
with the handful of people who write to her every day, thanking her for running
the page. Often it’s just a line or two, telling her they shut down a scammer or
deleted a friend request based on her page’s warnings. “We’ve got to count
everything as a win,” she said. “It’s a nice feeling when you know that you’ve
saved someone.”

Just this week, however, a woman who had reached out to the page last year
contacted Grover to share that her scammer was being prosecuted. She even sent
Grover the letter from the Department of Justice informing her of the charges,
and asked her to post it in the group. It was only the second prosecution Grover
had ever seen.

“She is absolutely thrilled,” Grover said of the victim. “She said to me: ‘I’m
not going to get any money back, but if we can put someone behind bars, that’s
worth it.’”

“There aren’t enough quantifiable advances,” she said later, after some thought.
“But I do feel like we’ve made a positive contribution.” She was halfway through
explaining another scam when she had to stop. Someone was asking for her in the
group.



EMILY SHUGERMAN

Senior Reporter

@eshugermanEmily.Shugerman@thedailybeast.com

Got a tip? Send it to The Daily Beast here.



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‘INCREDIBLY HURTFUL’

Dying queen “couldn’t see very much, hear very much, and was easily confused,”
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exclusive

PHOTO ILLUSTRATION BY KELLY CAMINERO / THE DAILY BEAST / GETTY


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A friend of the late Queen Elizabeth has dismissed Prince Harry and Meghan
Markle’s reported decision to stop spilling royal secrets, saying the couple
should have held their peace in the last months of the queen’s life when it was
clear the queen was dying and was in great physical pain.

The friend’s furious response came after a story in British tabloid The Sun
claimed that Harry and Meghan will stop making content slamming the royal
family, with an anonymous source saying: “That period of their life is over as
there is nothing left to say.”

The bereaved friend’s outraged reaction represents a rare insight into the
closely guarded and highly secretive circumstances surrounding the death of
Elizabeth, who died in Scotland in September 2022 as a result, The Daily Beast
understands, of bone cancer.


 * ROYAL FRIENDS MOCK HARRY & MEGHAN OVER NYC CAR CHASE STORY
   
   ‘HYSTERICAL’
   
   TOM SYKES
   
   

The friend of the late queen’s told The Daily Beast: “For the last years of her
life, certainly from when her husband died [in April 2021], the queen was in a
lot of pain. In the final months, of course, it got very much worse; by the time
of the Platinum Jubilee (June 2022), she couldn’t see very much, she couldn’t
hear very much, and she was easily confused. She barely moved from her
apartments in Windsor Castle. Appearing on the balcony at the jubilee required a
titanic effort.



“That was the time for Harry and Meghan to bite their tongue. Instead they
produced this unending stream of incredibly hurtful films and interviews
attacking her life’s work. For Harry to announce he was writing a memoir when
his grandmother was not just recently widowed but actually dying herself, as he
must have known she was—well, the cruelty of it takes the breath away.

“The idea that they are now going to take a vow of silence after all the damage
they have done, even if it was true, which I very much doubt, will do nothing to
assuage the anger and disgust some of her friends feel about what they did to
the queen in her final years.”

Although the palace refused to comment at the time, and her death certificate
simply cited “old age,” her friend Gyles Brandreth subsequently reported that
the queen had been suffering from bone marrow cancer at the time of her death.
The bereaved friend told The Daily Beast they did not know the exact type of
bone cancer with which the queen was afflicted, but said they saw no reason why
Brandreth should be incorrect.

Bone cancer can cause severe, chronic pain and can make it difficult to move
around, which would mesh with the palace’s default description of her health in
the months before her death that she was suffering “episodic mobility problems.”

However, sources have told The Daily Beast that she also found it increasingly
difficult to focus or concentrate on complex matters for more than a few
minutes, and that the ongoing pain of her condition was partly responsible for
her withdrawal from many aspects of public life. Although she was never
photographed in a wheelchair, she used one regularly to get around the palace, a
source previously told The Daily Beast.

Harry seemed to hint at a clear knowledge of his grandmother’s vulnerability
when he told the Today show’s Hoda Kotb in an April 2022 interview, that he had
visited her with Meghan and controversially said, “I’m just making sure she’s,
you know, protected, and got the right people around her.” The remark irritated
other members of the family who felt Harry and Meghan’s actions, including their
Oprah Winfrey interview, had in fact been a major cause of unhappiness and
stress for the queen.

The anger expressed by the friend in the new remarks mirrors, to some extent, a
highly critical assessment of Harry’s behavior given by King Charles’ best
friend, Lord Nicholas Soames, in an extraordinary interview with the London
Times in the days before the coronation, that was to some extent buried by the
mountain of coronation coverage.

Soames excoriated Harry for “hurtful” behavior of “the cruelest” kind toward his
father, saying that publishing a memoir and giving interviews attacking the
family had deeply wounded and upset the king.

Soames said: “In respect of Prince Harry… I can’t put myself in the position
where my own son, if he did something like that to me, it would just be the
cruelest.” Later in the interview, asked how Queen Camilla felt about Harry,
Soames dodged the question saying he hadn’t discussed it with her, returning
instead to how Harry’s public attacks on the family had affected Charles,
saying, “Of course it was hurtful, you could see it, written all over his face.
Put oneself in his position. It was just painful beyond words.”

“This stuff was shoved in her face on an almost weekly basis. It had an impact.”
— Friend of late queen

The new claim by the bereaved friend also meshes with a report in January in the
Daily Telegraph which said that Harry and Meghan’s “ambushing” of the family,
“had an impact” on the queen’s health and that the prospect of the book “was
playing on her mind in her last months.”

One source, described as a “friend of the late queen” told the Telegraph: “This
stuff was shoved in her face on an almost weekly basis. It had an impact. She
had lost Prince Philip, and then the constant ambushing of the Royal family by a
much-loved grandson did take its toll. At that stage in your life and your
reign, you just don’t need that on top of everything else.”

Next week, Harry’s readiness to either continue or desist from attacking his
family may be tested when he becomes the first senior member of the royal family
to testify in court in well over a hundred years. Harry alleges that he was
subject to illegal surveillance by Mirror Group Newspapers and has claimed, in a
separate suit, that he was excluded from family discussions about the issue
because he was seen as a “hothead.”

He also publicly revealed that his brother was secretly paid a large cash
settlement by News Group Newspapers, the Rupert Murdoch-owned publisher of The
Sun, to boost his own case.

The offices of the king and Prince Harry did not respond to requests for
comment.



TOM SYKES

Royalist Correspondent

@royalisttom.sykes@thedailybeast.com

Got a tip? Send it to The Daily Beast here.



READ THIS LIST


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