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Skip to main content Toggle navigation * Solutions SOLUTIONS Our solutions span the entire lifecycle of product development and commercialisation, and can be adapted to suit small local trials or large global programs. Read more Cardiac Safety Solutions Clinical & Scientific Operations Consulting Early Clinical Laboratories Language Services Medical Imaging Site & Patient Solutions Strategic Solutions Symphony Health Technologies Decentralised Clinical Trial Solutions End-to-end services, operational model and technology to deliver customised solutions. Real World Intelligence® Optimising real world data to drive effective outcomes and achieve regulatory authorisation. * Sectors SECTORS ICON provides its full range of clinical, consulting and commercial services across several industry sectors. Read More Biosimilars Biotech Government and Public Health Medical Device Pharmaceuticals Biotech Developing transformative therapies requires a flexible approach. ICON and You Partners making a difference. * Therapeutics THERAPEUTICS We have extensive experience in a broad range of therapeutic areas. Managing studies in all major geographies, we have established solid working relationships with the world’s leading investigators. Read More Cardiovascular Cell and Gene Therapies Central Nervous System Endocrine & Metabolic Disorders Infectious Diseases Internal Medicine & Immunology Medical Device Oncology Paediatrics Rare & Orphan Diseases Transplant Immunology Women's Health Vaccines ICON has lead the development of 18 vaccines resulting in FDA/EMA approvals, including the world’s first approved vaccine for COVID-19. Therapeutics insights ICON's therapeutic experts contribute regularly to industry publications and the creation of thought leadership content. Read more. * Insights INSIGHTS BioPharma companies and Medical Devices manufacturers face growing operational, regulatory and economic challenges. ICON provides analysis and key insights on these challenges, with practical advice and recommendations. Read More Digital Disruption Patient Centricity Regulatory Intelligence Therapeutics insights Transforming Trials Value Based Healthcare Blog Videos Webinar Channel Diversity and inclusion in clinical trials Establishing a platform for improvement Decentralised clinical trials Patient focused research for better outcomes. * News & Events NEWS & EVENTS ICON regularly contributes thought leadership to industry media publications and conferences, and has been recognised as one of the world’s leading Contract Research Organisations through a number of high-profile industry awards. Read More Press releases In the News Mediakit Awards Events Webinars Social media Webinar: Why outsourcing pharmacovigilance makes sense at an affiliate level Watch the webinar Webinar: Strategies to optimise commercialisation of oncology treatments for younger adults 25 January 2024 * About ICON ABOUT ICON Our mission is to help clients accelerate the development of drugs and devices that save lives and improve quality of life. Read More Company history Healthcare Intelligence ICON in Asia Pacific ICON in Latin America Leadership Quality Environmental, Social and Governance ICON CARES is our commitment to making a positive impact on our people, environment and our community. Healthcare Intelligence Clinical Research. Evolved. * Careers * Investors * Investigators * Patients * Contact * 日本語 * 简体中文 * 1. Home 2. Solutions 3. Technologies 4. FIRECREST FIRECREST Site Portal Play Dismiss Video Modal MAKING IT EASIER FOR SITES AND STUDY STAFF Sites are increasingly publicising the challenges they face, citing how much more difficult it's become to participate in clinical trials, the growing complexity of protocols, and poor communication between sites and the sponsors or CRO. FIRECREST Site Portal simplifies and streamlines the delivery of studies for sites and study teams, addressing the difficulties listed below. The FIRECREST Site Portal enables sponsors, study teams and sites to connect, engage and learn. Use of the platform reduces site burden and makes it easier for sites to participate in clinical research. FIRECREST focuses on ensuring sites are familiar with the study by creating and delivering content-rich protocol-specific training, reducing study-related burden, heightening engagement and providing better tools and capabilities – all of which drive study performance. Through a suite of applications on each study-specific portal, we connect with sites for increased engagement and compliance, and we connect sponsors/study teams for enhanced oversight. A ONE-STOP SHOP FOR SITES AND STUDY TEAMS TO CONNECT, ENGAGE AND LEARN Our clinical, technological and learning management experts take your protocol and work with you to develop role-specific content and solutions for each phase of your study’s life cycle. From start-up through to site activation, patient recruitment, trial maintenance and ultimately closeout, FIRECREST provides a suite of tools and functionality to support and enable sites in delivering your study, as presented below: Start-Up and Activation FIRECREST-created protocol training drives faster and better understanding of the study protocol through highly engaging study-specific content prepared by our in-house team. Training site and study staff - ensuring you can keep your training on track and compliant Document management and tracking - secure and compliant Patient Recruitment support Pre-Screen - supporting identification of potentially eligible patients for screening and transparency into process Referral Management Console - see new site-specific referrals on the FIRECREST Site Portal for follow-up Patient Education - supporting more informed patients and faster recruitment Site Question Management - secure, centralised study communication removing dependence on email Ongoing Trial Maintenance Visit-by-Visit Guide & Visit Planner - comprehensive essential instructions for site and study staff Safety Letters - seamless automatic distribution Study News - keep sites engaged and invested FIRECREST - ENTERPRISE SOLUTION A flexible enterprise reporting solution offers actionable operational intelligence and management insights on demand, focused on driving value and giving the study team a greater opportunity to detect emerging issues as they happen. CASE STUDY: FIRECREST - TRAINING SOLUTION Reducing Regulatory Risk RAPID DEPLOYMENT Staged deployment means that you can have a study portal up and running in 2 weeks with full deployment of FIRECREST solutions from as little as 6 weeks from kick off meeting. FASTER PATIENT ENROLLMENT AND FEWER PROTOCOL DEVIATIONS Our clients are already seeing the benefits of FIRECREST, including an increase in enterprise training compliance, reduction in protocol deviations and costs associated with training and document management. In a recent study conducted by Fletcher Spaght Inc., comparing trials with and without FIRECREST, our FIRECREST trials demonstrated 40% fewer protocol deviations per subject visit on average, and were twice as fast to first patient screened and to randomise patients. Contact us today to find out more about our solutions and how you can engage your sites, and simplify and streamline your study. FIRECREST: Suite of digital solutions for sites and sponsors Video Player is loading. Play Video PlayNext playlist item Mute Current Time 0:00 / Duration 1:15 Loaded: 13.09% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -1:15 1x Playback Rate Chapters * Chapters Descriptions * descriptions off, selected Captions * captions settings, opens captions settings dialog * captions off, selected Audio Track * en (Main), selected Picture-in-PictureFullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaque Font Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall Caps Reset restore all settings to the default valuesDone Close Modal Dialog End of dialog window. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. FIRECREST medical digital animations Close 1. Now Playing Up NextFIRECREST: Suite of digital solutions for sites and sponsors 1:15 2. Now Playing Up NextFIRECREST medical digital animations 2:39 3. Now Playing Up NextFIRECREST Study Portal 2:08 4. Now Playing Up NextFIRECREST 0:56 5. Now Playing Up NextFIRECREST 2:12 6. Now Playing Up NextFIRECREST capability and expertise 2:10 7. Now Playing Up NextFIRECREST Site Performance Ignited 2:05 8. Now Playing Up NextFIRECREST Medical Animation 1:05 9. Now Playing Up NextFIRECREST pre-screen features and benefits 2:37 10. Now Playing Up NextFIRECREST Investigator Portal 1:32 11. Now Playing Up NextFIRECREST Heart Modelling 1:05 12. Now Playing Up NextDiabetic Retinopathy 4:13 13. ACCESS THE SITE PORTAL Please use the below link to log in to the FIRECREST Site Portal. Log in to the Site Portal CONTACT CUSTOMER SUPPORT Please use the below link to contact Customer Support. Contact Customer Support BROCHURE: FIRECREST - SITE PERFORMANCE IGNITED FIRECREST’s multi-award winning range of interactive, user-friendly training options bring your protocol to life. 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TOP 5 REASONS TO USE A LEARNING MANAGEMENT SYSTEM Brochure FIRECREST - SITE PERFORMANCE IGNITED Webpage SITE & PATIENT SOLUTIONS Media Article ICON TO OFFER AT-HOME CLINICAL TRIALS FOLLOWING SYMPHONY PURCHASE Press Release ICON LAUNCHES FIRECREST FINANCIAL DISCLOSURE Webpage PATIENT ENGAGEMENT PLATFORM Webpage ONE SEARCH Video ICON VIDEOS Next * 1 * 2 * 3 SITE BRANDING * Contact * About ICON * Results & Reports FOR CLIENTS * Therapeutics * Solutions * Insights * Technologies * Content preferences * Office locations ICON FOR * Patients * Volunteers * Investigators * Jobs & Careers * Investors * Suppliers NEWS & EVENTS * Press releases * Mediakit * Events * Social media dashboard SOCIALS * Linkedin * * Facebook * Instagram * Youtube LEGAL FOOTER * © 2023 ICON plc * Disclaimer * Privacy & Data * Cookies HOW CAN WE HELP? 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